1CRM vs. Pipeline CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.4 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Pipeline CRM
Score 7.3 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
Pricing
1CRMPipeline CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
Offerings
Pricing Offerings
1CRMPipeline CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMPipeline CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Pipeline CRM
6.9
5 Ratings
11% below category average
Customer data management / contact management9.95 Ratings8.05 Ratings
Workflow management9.85 Ratings8.05 Ratings
Territory management9.75 Ratings7.04 Ratings
Opportunity management9.95 Ratings8.05 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings4.05 Ratings
Contract management9.65 Ratings5.05 Ratings
Quote & order management9.95 Ratings6.03 Ratings
Interaction tracking9.95 Ratings9.05 Ratings
Channel / partner relationship management9.75 Ratings7.04 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
25% above category average
Pipeline CRM
7.8
3 Ratings
3% above category average
Case management9.85 Ratings7.03 Ratings
Call center management10.05 Ratings8.21 Ratings
Help desk management9.14 Ratings8.21 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Pipeline CRM
5.0
4 Ratings
41% below category average
Lead management8.15 Ratings8.04 Ratings
Email marketing8.05 Ratings2.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
12% above category average
Pipeline CRM
4.5
5 Ratings
51% below category average
Task management9.05 Ratings3.04 Ratings
Billing and invoicing management8.35 Ratings5.53 Ratings
Reporting8.55 Ratings5.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
9% above category average
Pipeline CRM
6.7
5 Ratings
14% below category average
Forecasting8.35 Ratings8.03 Ratings
Pipeline visualization8.55 Ratings5.05 Ratings
Customizable reports8.45 Ratings7.05 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Pipeline CRM
9.5
5 Ratings
23% above category average
Custom fields8.45 Ratings10.05 Ratings
Custom objects9.14 Ratings10.05 Ratings
Scripting environment8.24 Ratings8.21 Ratings
API for custom integration8.34 Ratings10.05 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Pipeline CRM
6.0
3 Ratings
32% below category average
Single sign-on capability8.45 Ratings6.02 Ratings
Role-based user permissions8.55 Ratings6.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Pipeline CRM
8.1
2 Ratings
10% above category average
Social data8.44 Ratings8.12 Ratings
Social engagement8.54 Ratings8.21 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
8% above category average
Pipeline CRM
4.6
3 Ratings
44% below category average
Marketing automation8.04 Ratings2.03 Ratings
Compensation management7.64 Ratings7.31 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Pipeline CRM
8.0
5 Ratings
7% above category average
Mobile access7.24 Ratings8.05 Ratings
Best Alternatives
1CRMPipeline CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMPipeline CRM
Likelihood to Recommend
9.9
(5 ratings)
7.0
(6 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
9.9
(4 ratings)
9.0
(1 ratings)
Support Rating
9.9
(4 ratings)
8.0
(1 ratings)
User Testimonials
1CRMPipeline CRM
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
PipelineDeals
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
PipelineDeals
  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
PipelineDeals
  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
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Likelihood to Renew
Converge Technology Solutions
No answers on this topic
PipelineDeals
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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PipelineDeals
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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PipelineDeals
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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PipelineDeals
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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PipelineDeals
  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Read full review
ScreenShots