What users are saying about
56 Ratings
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43 Ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Really Simple Systems

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43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Platform

Sales Force Automation

9.3

1CRM

93%
7.3

Really Simple Systems

73%
1CRM ranks higher in 9/9 features

Customer data management / contact management

9.6
96%
5 Ratings
7.8
78%
33 Ratings

Workflow management

9.6
96%
5 Ratings
7.2
72%
13 Ratings

Territory management

9.3
93%
5 Ratings
6.9
69%
8 Ratings

Opportunity management

9.6
96%
5 Ratings
7.7
77%
27 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
6.4
64%
25 Ratings

Contract management

8.8
88%
5 Ratings
N/A
0 Ratings

Quote & order management

9.6
96%
5 Ratings
N/A
0 Ratings

Interaction tracking

9.6
96%
5 Ratings
7.5
75%
25 Ratings

Channel / partner relationship management

9.1
91%
5 Ratings
N/A
0 Ratings

Customer Service & Support

9.6

1CRM

96%
7.1

Really Simple Systems

71%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
7.3
73%
23 Ratings

Call center management

10.0
100%
5 Ratings
N/A
0 Ratings

Help desk management

9.3
93%
4 Ratings
6.9
69%
24 Ratings

Marketing Automation

8.5

1CRM

85%
7.1

Really Simple Systems

71%
1CRM ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
7.0
70%
24 Ratings

Email marketing

8.3
83%
5 Ratings
7.3
73%
20 Ratings

CRM Project Management

9.0

1CRM

90%
7.0

Really Simple Systems

70%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
7.1
71%
27 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
N/A
0 Ratings

Reporting

9.4
94%
5 Ratings
6.9
69%
25 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%
6.6

Really Simple Systems

66%
1CRM ranks higher in 3/3 features

Forecasting

8.8
88%
5 Ratings
6.5
65%
20 Ratings

Pipeline visualization

9.4
94%
5 Ratings
6.5
65%
21 Ratings

Customizable reports

9.1
91%
5 Ratings
6.9
69%
24 Ratings

Customization

8.9

1CRM

89%
6.8

Really Simple Systems

68%
1CRM ranks higher in 4/4 features

Custom fields

9.0
90%
5 Ratings
7.1
71%
28 Ratings

Custom objects

9.3
93%
4 Ratings
6.8
68%
24 Ratings

Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings

API for custom integration

8.7
87%
4 Ratings
6.5
65%
17 Ratings

Security

9.3

1CRM

93%
7.8

Really Simple Systems

78%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
N/A
0 Ratings

Role-based user permissions

9.4
94%
5 Ratings
7.8
78%
28 Ratings

Social CRM

9.1

1CRM

91%

Really Simple Systems

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
N/A
0 Ratings

Social engagement

9.2
92%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%

Really Simple Systems

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
N/A
0 Ratings

Compensation management

8.6
86%
4 Ratings
N/A
0 Ratings

Platform

7.7

1CRM

77%
6.9

Really Simple Systems

69%
1CRM ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
6.9
69%
21 Ratings

Attribute Ratings

  • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
7.7

Really Simple Systems

77%
34 Ratings

Likelihood to Renew

1CRM

N/A
0 Ratings
9.1

Really Simple Systems

91%
1 Rating

Usability

9.6

1CRM

96%
4 Ratings
7.8

Really Simple Systems

78%
18 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings
8.1

Really Simple Systems

81%
17 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Really Simple Systems

If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
Sara Walker | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Really Simple Systems

  • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
  • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
  • Activity integration from email accounts included
  • Manage my sales pipeline opportunities effectively
Neil Gilmartin | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Really Simple Systems

  • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
  • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
Amanda Arnold | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

Really Simple Systems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8 per month

Really Simple Systems Editions & Modules

Edition
Starter$151
Professional$332
Enterprise$503
Free CRM$04
  1. per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
  2. per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
  3. per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
  4. 2 Users and 100 Company Records
Additional Pricing Details
All plans include free customer support and setup help.

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Really Simple Systems

Really Simple Systems 7.8
Based on 18 answers
Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
Max Charrington | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Really Simple Systems

Really Simple Systems 8.1
Based on 17 answers
Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Really Simple Systems

We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
Ashley Goolsby | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Really Simple Systems

  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
Freya Vaughan  | TrustRadius Reviewer

Screenshots

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