What users are saying about
42 Ratings
2 Ratings
42 Ratings
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Score 8.7 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

1CRM

Tool is effective for most of the cases in terms of report generations or effective meeting purposes. Calling features and mailer support with predictions options can be used more effectively. Mobile UI support needs to be updated. In most cases it works fine for Android users, but in some cases [it] uses more mobile data which in turn gives mobile users less interest rather than using office systems.
Anonymous | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.6
Salesboom
8.4
Customer data management / contact management
1CRM
8.7
Salesboom
9.1
Workflow management
1CRM
9.0
Salesboom
8.2
Territory management
1CRM
8.5
Salesboom
7.9
Opportunity management
1CRM
8.9
Salesboom
9.1
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
Salesboom
7.9
Contract management
1CRM
7.8
Salesboom
7.3
Quote & order management
1CRM
8.9
Salesboom
9.1
Interaction tracking
1CRM
8.7
Salesboom
9.1
Channel / partner relationship management
1CRM
7.9
Salesboom
7.6

Customer Service & Support

1CRM
8.6
Salesboom
7.5
Case management
1CRM
8.7
Salesboom
7.9
Call center management
1CRM
9.0
Salesboom
7.3
Help desk management
1CRM
8.3
Salesboom
7.3

Marketing Automation

1CRM
9.2
Salesboom
9.1
Lead management
1CRM
9.2
Salesboom
9.1
Email marketing
1CRM
9.2
Salesboom
9.1

CRM Project Management

1CRM
9.0
Salesboom
9.0
Task management
1CRM
8.7
Salesboom
9.1
Billing and invoicing management
1CRM
8.7
Salesboom
8.8
Reporting
1CRM
9.5
Salesboom
9.1

CRM Reporting & Analytics

1CRM
9.1
Salesboom
8.9
Forecasting
1CRM
8.8
Salesboom
9.1
Pipeline visualization
1CRM
9.3
Salesboom
8.8
Customizable reports
1CRM
9.2
Salesboom
8.8

Customization

1CRM
8.3
Salesboom
8.6
Custom fields
1CRM
8.3
Salesboom
9.1
Custom objects
1CRM
8.7
Salesboom
8.8
Scripting environment
1CRM
8.3
Salesboom
7.3
API for custom integration
1CRM
7.9
Salesboom
9.1

Security

1CRM
9.0
Salesboom
8.2
Single sign-on capability
1CRM
8.8
Salesboom
7.3
Role-based user permissions
1CRM
9.3
Salesboom
9.1

Social CRM

1CRM
8.6
Salesboom
8.0
Social data
1CRM
8.5
Salesboom
8.2
Social engagement
1CRM
8.7
Salesboom
7.9

Integrations with 3rd-party Software

1CRM
7.7
Salesboom
8.6
Marketing automation
1CRM
7.5
Salesboom
9.1
Compensation management
1CRM
7.8
Salesboom
8.2

Platform

1CRM
7.2
Salesboom
7.3
Mobile access
1CRM
7.2
Salesboom
7.3

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Usability

1CRM

1CRM 8.7
Based on 3 answers
There are/is still room for improvement. But overall it delivers what is expected of it.
Rey Oneal Garcia | TrustRadius Reviewer

Salesboom

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.3
Based on 3 answers
Support is effective and overall give user a good experience. Tool is simple so that this can be used by new people in organizations. This does not give [us] complex problems or hurdles when compared to other CRM's.
Anonymous | TrustRadius Reviewer

Salesboom

Salesboom 8.2
Based on 1 answer
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

1CRM

  • It increases our sales.
  • It increases our output.
  • It provides us reports for analysing data.
  • It's having a positive outline.
Puneet Madan | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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