56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Security, Social CRM, Platform
- Salesboom ranks higher in 2 feature sets: Marketing Automation, Integrations with 3rd-party Software
- 1CRM and Salesboom are tied in 1 feature set: CRM Project Management
Sales Force Automation

9.3
1CRM
93%

8.4
Salesboom
84%
1CRM ranks higher in 9/9 features
1CRM ranks higher in 9/9 features
Customer data management / contact management

9.6
96%
5 Ratings

9.1
91%
2 Ratings
Workflow management

9.6
96%
5 Ratings

8.2
82%
2 Ratings
Territory management

9.3
93%
5 Ratings

7.9
79%
2 Ratings
Opportunity management

9.6
96%
5 Ratings

9.1
91%
2 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings

7.9
79%
2 Ratings
Contract management

8.8
88%
5 Ratings

7.3
73%
1 Rating
Quote & order management

9.6
96%
5 Ratings

9.1
91%
2 Ratings
Interaction tracking

9.6
96%
5 Ratings

9.1
91%
2 Ratings
Channel / partner relationship management

9.1
91%
5 Ratings

7.6
76%
2 Ratings
Customer Service & Support

9.6
1CRM
96%

7.5
Salesboom
75%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings

7.9
79%
2 Ratings
Call center management

10.0
100%
5 Ratings

7.3
73%
1 Rating
Help desk management

9.3
93%
4 Ratings

7.3
73%
2 Ratings
Marketing Automation

8.5
1CRM
85%

9.1
Salesboom
91%
Salesboom ranks higher in 2/2 features
Salesboom ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings

9.1
91%
2 Ratings
Email marketing

8.3
83%
5 Ratings

9.1
91%
2 Ratings
CRM Project Management

9.0
1CRM
90%

9.0
Salesboom
90%
Salesboom ranks higher in 2/3 features
Salesboom ranks higher in 2/3 features
Task management

9.0
90%
5 Ratings

9.1
91%
2 Ratings
Billing and invoicing management

8.7
87%
5 Ratings

8.8
88%
2 Ratings
Reporting

9.4
94%
5 Ratings

9.1
91%
2 Ratings
CRM Reporting & Analytics

9.1
1CRM
91%

8.9
Salesboom
89%
1CRM ranks higher in 2/3 features
1CRM ranks higher in 2/3 features
Forecasting

8.8
88%
5 Ratings

9.1
91%
2 Ratings
Pipeline visualization

9.4
94%
5 Ratings

8.8
88%
2 Ratings
Customizable reports

9.1
91%
5 Ratings

8.8
88%
2 Ratings
Customization

8.9
1CRM
89%

8.6
Salesboom
86%
1CRM ranks higher in 2/4 features
1CRM ranks higher in 2/4 features
Custom fields

9.0
90%
5 Ratings

9.1
91%
2 Ratings
Custom objects

9.3
93%
4 Ratings

8.8
88%
2 Ratings
Scripting environment

8.6
86%
4 Ratings

7.3
73%
1 Rating
API for custom integration

8.7
87%
4 Ratings

9.1
91%
1 Rating
Security

9.3
1CRM
93%

8.2
Salesboom
82%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings

7.3
73%
1 Rating
Role-based user permissions

9.4
94%
5 Ratings

9.1
91%
1 Rating
Social CRM

9.1
1CRM
91%

8.0
Salesboom
80%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings

8.2
82%
2 Ratings
Social engagement

9.2
92%
4 Ratings

7.9
79%
2 Ratings
Integrations with 3rd-party Software

8.4
1CRM
84%

8.6
Salesboom
86%
1CRM ranks higher in 1/2 features
1CRM ranks higher in 1/2 features
Marketing automation

8.3
83%
4 Ratings

9.1
91%
1 Rating
Compensation management

8.6
86%
4 Ratings

8.2
82%
1 Rating
Platform

7.7
1CRM
77%

7.3
Salesboom
73%
1CRM ranks higher in 1/1 features
1CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings

7.3
73%
2 Ratings
Attribute Ratings
- 1CRM is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings

8.5
Salesboom
85%
2 Ratings
Usability

9.6
1CRM
96%
4 Ratings

Salesboom
N/A
0 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings

8.2
Salesboom
82%
2 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesSalesboom
Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
VP of Sales
Berkman & AssociatesComputer Software, 51-200 employees
Pros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Salesboom
- As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
- Customer support is great.
- The CRM gets updated quarterly without user intervention.
CRM Consultant for Fortune 500
Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
Salesboom
- The billing and invoicing needs a bit of improvement.
- We would like to see more ERP-like features.
- The customer self service portal needs improvement.
VP of Sales
Berkman & AssociatesComputer Software, 51-200 employees
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Salesboom
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
Salesboom
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Salesboom
Salesboom 8.2
Based on 2 answers
We have a dedicated account manager and support. Whenever we need help we get it.
VP of Sales
Berkman & AssociatesComputer Software, 51-200 employees
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesSalesboom
Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.
Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
CRM Consultant for Fortune 500
Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Salesboom
- Less sales opportunities slip through the cracks.
- Reduces sales redundant tasks and saves time.
- Makes customers.
CRM Consultant for Fortune 500
Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees