1CRM vs Salesboom | TrustRadius

Likelihood to Recommend

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.

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Steve Berkman

VP of Sales

Berkman & AssociatesComputer Software, 51-200 employees

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Feature Rating Comparison

1CRM

Salesboom

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

1CRM

Salesboom

Case management

Call center management

Help desk management

1CRM

Salesboom

Lead management

Email marketing

1CRM

Marketing automation

Compensation management

1CRM

Salesboom

Mobile access

Pros

Sales management.
Marketing management.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
Customer support is great.
The CRM gets updated quarterly without user intervention.

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Tom Greenberg

CRM Consultant for Fortune 500

Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees

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Cons

Some random logouts but way less compared to others.
Becomes a little cluttered as it has all products, services and order management.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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The billing and invoicing needs a bit of improvement.
We would like to see more ERP-like features.
The customer self service portal needs improvement.

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Steve Berkman

VP of Sales

Berkman & AssociatesComputer Software, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Salesboom 8.2

Based on 1 answer

We have a dedicated account manager and support. Whenever we need help we get it.

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Steve Berkman

VP of Sales

Berkman & AssociatesComputer Software, 51-200 employees

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Alternatives Considered

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.

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Tom Greenberg

CRM Consultant for Fortune 500

Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees

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Return on Investment

It has overall increased sales productivity.
Has reduced lead time for customer and made the deliveries faster and more efficient.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Less sales opportunities slip through the cracks.
Reduces sales redundant tasks and saves time.
Makes customers.

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Tom Greenberg

CRM Consultant for Fortune 500

Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

General

Salesboom

Likelihood to Recommend

1CRM

Salesboom

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

1CRM

Salesboom

Cons

1CRM

Salesboom

Support Rating

1CRM

Salesboom

Alternatives Considered

1CRM

Salesboom

Return on Investment

1CRM

Salesboom

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison