What users are saying about
56 Ratings
2 Ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Security, Social CRM, Platform
  • Salesboom ranks higher in 2 feature sets: Marketing Automation, Integrations with 3rd-party Software
  • 1CRM and Salesboom are tied in 1 feature set: CRM Project Management

Sales Force Automation

9.3

1CRM

93%
8.4

Salesboom

84%
1CRM ranks higher in 9/9 features

Customer data management / contact management

9.6
96%
5 Ratings
9.1
91%
2 Ratings

Workflow management

9.6
96%
5 Ratings
8.2
82%
2 Ratings

Territory management

9.3
93%
5 Ratings
7.9
79%
2 Ratings

Opportunity management

9.6
96%
5 Ratings
9.1
91%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
7.9
79%
2 Ratings

Contract management

8.8
88%
5 Ratings
7.3
73%
1 Rating

Quote & order management

9.6
96%
5 Ratings
9.1
91%
2 Ratings

Interaction tracking

9.6
96%
5 Ratings
9.1
91%
2 Ratings

Channel / partner relationship management

9.1
91%
5 Ratings
7.6
76%
2 Ratings

Customer Service & Support

9.6

1CRM

96%
7.5

Salesboom

75%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
7.9
79%
2 Ratings

Call center management

10.0
100%
5 Ratings
7.3
73%
1 Rating

Help desk management

9.3
93%
4 Ratings
7.3
73%
2 Ratings

Marketing Automation

8.5

1CRM

85%
9.1

Salesboom

91%
Salesboom ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
9.1
91%
2 Ratings

Email marketing

8.3
83%
5 Ratings
9.1
91%
2 Ratings

CRM Project Management

9.0

1CRM

90%
9.0

Salesboom

90%
Salesboom ranks higher in 2/3 features

Task management

9.0
90%
5 Ratings
9.1
91%
2 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
8.8
88%
2 Ratings

Reporting

9.4
94%
5 Ratings
9.1
91%
2 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%
8.9

Salesboom

89%
1CRM ranks higher in 2/3 features

Forecasting

8.8
88%
5 Ratings
9.1
91%
2 Ratings

Pipeline visualization

9.4
94%
5 Ratings
8.8
88%
2 Ratings

Customizable reports

9.1
91%
5 Ratings
8.8
88%
2 Ratings

Customization

8.9

1CRM

89%
8.6

Salesboom

86%
1CRM ranks higher in 2/4 features

Custom fields

9.0
90%
5 Ratings
9.1
91%
2 Ratings

Custom objects

9.3
93%
4 Ratings
8.8
88%
2 Ratings

Scripting environment

8.6
86%
4 Ratings
7.3
73%
1 Rating

API for custom integration

8.7
87%
4 Ratings
9.1
91%
1 Rating

Security

9.3

1CRM

93%
8.2

Salesboom

82%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
7.3
73%
1 Rating

Role-based user permissions

9.4
94%
5 Ratings
9.1
91%
1 Rating

Social CRM

9.1

1CRM

91%
8.0

Salesboom

80%
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
8.2
82%
2 Ratings

Social engagement

9.2
92%
4 Ratings
7.9
79%
2 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%
8.6

Salesboom

86%
1CRM ranks higher in 1/2 features

Marketing automation

8.3
83%
4 Ratings
9.1
91%
1 Rating

Compensation management

8.6
86%
4 Ratings
8.2
82%
1 Rating

Platform

7.7

1CRM

77%
7.3

Salesboom

73%
1CRM ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
7.3
73%
2 Ratings

Attribute Ratings

  • 1CRM is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
8.5

Salesboom

85%
2 Ratings

Usability

9.6

1CRM

96%
4 Ratings

Salesboom

N/A
0 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings
8.2

Salesboom

82%
2 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Salesboom

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Salesboom

Salesboom 8.2
Based on 2 answers
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

Add comparison