1CRM vs. Salesforce Starter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Salesforce Starter
Score 8.2 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.
$35
per month per user
Pricing
1CRMSalesforce Starter
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMSalesforce Starter
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMSalesforce Starter
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Salesforce Starter
9.1
3 Ratings
17% above category average
Customer data management / contact management9.95 Ratings10.03 Ratings
Workflow management9.85 Ratings00 Ratings
Territory management9.75 Ratings8.03 Ratings
Opportunity management9.95 Ratings10.03 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings10.03 Ratings
Contract management9.65 Ratings00 Ratings
Quote & order management9.95 Ratings8.02 Ratings
Interaction tracking9.95 Ratings8.03 Ratings
Channel / partner relationship management9.75 Ratings10.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
Salesforce Starter
-
Ratings
Case management9.85 Ratings00 Ratings
Call center management10.05 Ratings00 Ratings
Help desk management9.14 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Salesforce Starter
7.0
3 Ratings
8% below category average
Lead management8.15 Ratings7.03 Ratings
Email marketing8.05 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
Salesforce Starter
9.0
2 Ratings
17% above category average
Task management9.05 Ratings10.02 Ratings
Billing and invoicing management8.35 Ratings7.02 Ratings
Reporting8.55 Ratings10.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Salesforce Starter
10.0
2 Ratings
27% above category average
Forecasting8.35 Ratings10.02 Ratings
Pipeline visualization8.55 Ratings10.02 Ratings
Customizable reports8.45 Ratings10.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
11% above category average
Salesforce Starter
10.0
3 Ratings
28% above category average
Custom fields8.45 Ratings10.03 Ratings
Custom objects9.14 Ratings10.02 Ratings
Scripting environment8.24 Ratings10.02 Ratings
API for custom integration8.34 Ratings10.02 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Salesforce Starter
10.0
3 Ratings
18% above category average
Single sign-on capability8.45 Ratings10.03 Ratings
Role-based user permissions8.55 Ratings10.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Salesforce Starter
5.0
2 Ratings
37% below category average
Social data8.44 Ratings00 Ratings
Social engagement8.54 Ratings5.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
Salesforce Starter
5.0
2 Ratings
36% below category average
Marketing automation8.04 Ratings6.02 Ratings
Compensation management7.64 Ratings4.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Salesforce Starter
10.0
3 Ratings
29% above category average
Mobile access7.24 Ratings10.03 Ratings
Best Alternatives
1CRMSalesforce Starter
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMSalesforce Starter
Likelihood to Recommend
9.9
(5 ratings)
10.0
(3 ratings)
Usability
9.9
(4 ratings)
-
(0 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMSalesforce Starter
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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Salesforce
If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
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Salesforce
  • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
  • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
  • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Salesforce
  • Price point for smaller startups. Not budget friendly.
Read full review
Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Salesforce
No answers on this topic
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Salesforce
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Salesforce
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across sales, service, and integration/automating business processes. Some tools are more specific to organizations that want to focus on a specific area to grow or manage their business. That's where the other package types and integrations with specific tools come in
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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Salesforce
  • We have noticed since we have started using SalesforceIQ to communicate items on customer account notes we have freed up hours of phone time between employees allowing us to better answer customer phone calls. This is especially true in our parts department where we have inside and outside sales.
  • We tied in use of Salesforce to our bonus structure to encourage employees to use the software. It is the direction our business is going and we needed everyone to participate to make it work. The newer the employee the better they are about logging information and visits.
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ScreenShots

Salesforce Starter Screenshots

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