What users are saying about
1CRM vs Soffront CRM
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Security, Social CRM, Platform
- Soffront CRM ranks higher in 2 feature sets: Marketing Automation, Customization
Sales Force Automation

9.3
1CRM
93%

7.7
Soffront CRM
77%
1CRM ranks higher in 9/9 features
1CRM ranks higher in 9/9 features
Customer data management / contact management

9.6
96%
5 Ratings

8.2
82%
1 Rating
Workflow management

9.5
95%
5 Ratings

7.3
73%
1 Rating
Territory management

9.3
93%
5 Ratings

7.3
73%
1 Rating
Opportunity management

9.6
96%
5 Ratings

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings

N/A
0 Ratings
Contract management

8.8
88%
5 Ratings

N/A
0 Ratings
Quote & order management

9.6
96%
5 Ratings

N/A
0 Ratings
Interaction tracking

9.6
96%
5 Ratings

N/A
0 Ratings
Channel / partner relationship management

9.1
91%
5 Ratings

8.2
82%
1 Rating
Customer Service & Support

9.6
1CRM
96%

7.3
Soffront CRM
73%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings

7.3
73%
1 Rating
Call center management

10.0
100%
5 Ratings

N/A
0 Ratings
Help desk management

9.3
93%
4 Ratings

7.3
73%
1 Rating
Marketing Automation

8.5
1CRM
85%

8.6
Soffront CRM
86%
1CRM ranks higher in 1/2 features
1CRM ranks higher in 1/2 features
Lead management

8.6
86%
5 Ratings

8.2
82%
1 Rating
Email marketing

8.3
83%
5 Ratings

9.1
91%
1 Rating
CRM Project Management

9.0
1CRM
90%

7.7
Soffront CRM
77%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Task management

9.0
90%
5 Ratings

8.2
82%
1 Rating
Billing and invoicing management

8.7
87%
5 Ratings

N/A
0 Ratings
Reporting

9.4
94%
5 Ratings

7.3
73%
1 Rating
CRM Reporting & Analytics

9.1
1CRM
91%

8.2
Soffront CRM
82%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Forecasting

8.9
89%
5 Ratings

7.3
73%
1 Rating
Pipeline visualization

9.4
94%
5 Ratings

8.2
82%
1 Rating
Customizable reports

9.2
92%
5 Ratings

9.1
91%
1 Rating
Customization

8.9
1CRM
89%

9.1
Soffront CRM
91%
1CRM ranks higher in 3/4 features
1CRM ranks higher in 3/4 features
Custom fields

9.0
90%
5 Ratings

9.1
91%
1 Rating
Custom objects

9.3
93%
4 Ratings

N/A
0 Ratings
Scripting environment

8.6
86%
4 Ratings

N/A
0 Ratings
API for custom integration

8.7
87%
4 Ratings

N/A
0 Ratings
Security

9.3
1CRM
93%

7.3
Soffront CRM
73%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings

6.4
64%
1 Rating
Role-based user permissions

9.4
94%
5 Ratings

8.2
82%
1 Rating
Social CRM

9.1
1CRM
91%

5.9
Soffront CRM
59%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings

6.4
64%
1 Rating
Social engagement

9.2
92%
4 Ratings

5.5
55%
1 Rating
Integrations with 3rd-party Software

8.4
1CRM
84%

Soffront CRM
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Marketing automation

8.3
83%
4 Ratings

N/A
0 Ratings
Compensation management

8.6
86%
4 Ratings

N/A
0 Ratings
Platform

7.7
1CRM
77%

5.5
Soffront CRM
55%
1CRM ranks higher in 1/1 features
1CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings

5.5
55%
1 Rating
Attribute Ratings
- 1CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings

7.3
Soffront CRM
73%
1 Rating
Usability

9.6
1CRM
96%
4 Ratings

Soffront CRM
N/A
0 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings

Soffront CRM
N/A
0 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesSoffront CRM
This is a basic CRM tool like many of the others. I would imagine that this would be well suited for large enterprises due to its ability to double as a task manager, and smaller soloprenuer operations because it is expansive and can do so many things in one place. Overall if you are in business you should be using a CRM and this one is a good one to use.
Business Coach
ActionCOACHAccounting, 1-10 employees
Pros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Soffront CRM
- The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
- Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
- The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
Business Coach
ActionCOACHAccounting, 1-10 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
Soffront CRM
- I do not like the log-in page. Whenever I go the Soffront site I get a pop-up asking me not to leave. It is a bit pushy when all I want to do is log into my account.
- The social media integration feature they have is not particularly useful. There are other companies that do a far better job of posting to SM for me.
Business Coach
ActionCOACHAccounting, 1-10 employees
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—1CRM Editions & Modules
—
Additional Pricing Details
—Soffront CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$20 per month
Soffront CRM Editions & Modules
Edition
1,000 Emails | $4.001 |
---|---|
5,000 Emails | $15.001 |
10,000 Emails | $25.001 |
- per month
Additional Pricing Details
—Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
Soffront CRM
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Soffront CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesSoffront CRM
Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
Business Coach
ActionCOACHAccounting, 1-10 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Soffront CRM
- The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
- The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
Business Coach
ActionCOACHAccounting, 1-10 employees