What users are saying about
1CRM vs Soffront CRM
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 40 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 1 reviews and ratings
Likelihood to Recommend
1CRM
It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Soffront CRM
This is a basic CRM tool like many of the others. I would imagine that this would be well suited for large enterprises due to its ability to double as a task manager, and smaller soloprenuer operations because it is expansive and can do so many things in one place. Overall if you are in business you should be using a CRM and this one is a good one to use.
Business Coach
ActionCOACHAccounting, 1-10 employees
Feature Rating Comparison
Sales Force Automation
1CRM
8.9
Soffront CRM
7.7
Customer data management / contact management
1CRM
9.0
Soffront CRM
8.2
Workflow management
1CRM
9.0
Soffront CRM
7.3
Territory management
1CRM
9.0
Soffront CRM
7.3
Opportunity management
1CRM
9.5
Soffront CRM
—
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
Soffront CRM
—
Contract management
1CRM
8.1
Soffront CRM
—
Quote & order management
1CRM
9.5
Soffront CRM
—
Interaction tracking
1CRM
9.0
Soffront CRM
—
Channel / partner relationship management
1CRM
9.0
Soffront CRM
8.2
Customer Service & Support
1CRM
9.5
Soffront CRM
7.3
Case management
1CRM
10.0
Soffront CRM
7.3
Call center management
1CRM
9.5
Soffront CRM
—
Help desk management
1CRM
9.0
Soffront CRM
7.3
Marketing Automation
1CRM
10.0
Soffront CRM
8.6
Lead management
1CRM
10.0
Soffront CRM
8.2
Email marketing
1CRM
10.0
Soffront CRM
9.1
CRM Project Management
1CRM
9.5
Soffront CRM
7.7
Task management
1CRM
9.0
Soffront CRM
8.2
Billing and invoicing management
1CRM
9.5
Soffront CRM
—
Reporting
1CRM
10.0
Soffront CRM
7.3
CRM Reporting & Analytics
1CRM
9.5
Soffront CRM
8.2
Forecasting
1CRM
9.1
Soffront CRM
7.3
Pipeline visualization
1CRM
9.5
Soffront CRM
8.2
Customizable reports
1CRM
10.0
Soffront CRM
9.1
Customization
1CRM
8.6
Soffront CRM
9.1
Custom fields
1CRM
8.5
Soffront CRM
9.1
Custom objects
1CRM
8.0
Soffront CRM
—
Scripting environment
1CRM
9.0
Soffront CRM
—
API for custom integration
1CRM
9.0
Soffront CRM
—
Security
1CRM
9.3
Soffront CRM
7.3
Single sign-on capability
1CRM
9.1
Soffront CRM
6.4
Role-based user permissions
1CRM
9.5
Soffront CRM
8.2
Social CRM
1CRM
7.5
Soffront CRM
5.9
Social data
1CRM
7.0
Soffront CRM
6.4
Social engagement
1CRM
8.0
Soffront CRM
5.5
Integrations with 3rd-party Software
1CRM
9.5
Soffront CRM
—
Marketing automation
1CRM
9.0
Soffront CRM
—
Compensation management
1CRM
10.0
Soffront CRM
—
Platform
1CRM
9.0
Soffront CRM
5.5
Mobile access
1CRM
9.0
Soffront CRM
5.5
Pros
1CRM
- Easy to navigate
- Easy to store and update customer information
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Soffront CRM
- The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
- Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
- The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
Business Coach
ActionCOACHAccounting, 1-10 employees
Cons
1CRM
- Some random logouts but way less compared to others.
- Becomes a little cluttered as it has all products, services and order management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Soffront CRM
- I do not like the log-in page. Whenever I go the Soffront site I get a pop-up asking me not to leave. It is a bit pushy when all I want to do is log into my account.
- The social media integration feature they have is not particularly useful. There are other companies that do a far better job of posting to SM for me.
Business Coach
ActionCOACHAccounting, 1-10 employees
Usability
1CRM
1CRM 9.0
Based on 1 answer
There are/is still room for improvement. But overall it delivers what is expected of it.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Soffront CRM
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 10.0
Based on 1 answer
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Soffront CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
1CRM
1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Soffront CRM
Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
Business Coach
ActionCOACHAccounting, 1-10 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Soffront CRM
- The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
- The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
Business Coach
ActionCOACHAccounting, 1-10 employees
Screenshots
1CRM
—Soffront CRM
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Soffront CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No