1CRM vs. SuperOffice CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
SuperOffice CRM
Score 7.0 out of 10
N/A
SuperOffice CRM is a customer relationship management (CRM) software built as an integration with all Microsoft Office applications.N/A
Pricing
1CRMSuperOffice CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMSuperOffice CRM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Community Pulse
1CRMSuperOffice CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
1CRMSuperOffice CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
SuperOffice CRM
6.8
1 Ratings
12% below category average
Customer data management / contact management9.95 Ratings8.01 Ratings
Workflow management9.85 Ratings6.01 Ratings
Territory management9.75 Ratings6.01 Ratings
Opportunity management9.95 Ratings8.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings7.01 Ratings
Contract management9.65 Ratings8.01 Ratings
Quote & order management9.95 Ratings6.01 Ratings
Interaction tracking9.95 Ratings6.01 Ratings
Channel / partner relationship management9.75 Ratings6.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
SuperOffice CRM
6.3
1 Ratings
17% below category average
Case management9.85 Ratings7.01 Ratings
Call center management10.05 Ratings6.01 Ratings
Help desk management9.14 Ratings6.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
SuperOffice CRM
6.5
1 Ratings
15% below category average
Lead management8.15 Ratings7.01 Ratings
Email marketing8.05 Ratings6.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
SuperOffice CRM
6.7
1 Ratings
12% below category average
Task management9.05 Ratings7.01 Ratings
Billing and invoicing management8.35 Ratings6.01 Ratings
Reporting8.55 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
SuperOffice CRM
6.7
1 Ratings
13% below category average
Forecasting8.35 Ratings6.01 Ratings
Pipeline visualization8.55 Ratings7.01 Ratings
Customizable reports8.45 Ratings7.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
11% above category average
SuperOffice CRM
6.8
1 Ratings
11% below category average
Custom fields8.45 Ratings8.01 Ratings
Custom objects9.14 Ratings7.01 Ratings
Scripting environment8.24 Ratings6.01 Ratings
API for custom integration8.34 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
SuperOffice CRM
7.5
1 Ratings
10% below category average
Single sign-on capability8.45 Ratings7.01 Ratings
Role-based user permissions8.55 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
SuperOffice CRM
6.0
1 Ratings
19% below category average
Social data8.44 Ratings6.01 Ratings
Social engagement8.54 Ratings6.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
SuperOffice CRM
7.0
1 Ratings
2% below category average
Marketing automation8.04 Ratings8.01 Ratings
Compensation management7.64 Ratings6.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
SuperOffice CRM
6.0
1 Ratings
22% below category average
Mobile access7.24 Ratings6.01 Ratings
Best Alternatives
1CRMSuperOffice CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMSuperOffice CRM
Likelihood to Recommend
9.9
(5 ratings)
7.0
(1 ratings)
Usability
9.9
(4 ratings)
7.0
(1 ratings)
Support Rating
9.9
(4 ratings)
7.0
(1 ratings)
User Testimonials
1CRMSuperOffice CRM
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
SuperOffice AS
Not the most modern or integrated crm in the world in my opinion. I feel that the user interface needs to be redone and modernized, the mobile app is outdated, and the cloud-based Microsoft Exchange calendar sync is way too expensive.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
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SuperOffice AS
  • Customer relation management
  • Calendar management
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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SuperOffice AS
  • User interface
  • Exchange calendar sync
  • Mobile app
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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SuperOffice AS
UI/UX would need some love and modernization, mobile app is out of date in my opinion.
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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SuperOffice AS
No proper help or solutions in exchange calendar sync issues.
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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SuperOffice AS
No answers on this topic
Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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SuperOffice AS
  • Centralized customer information management
  • Return on investment
Read full review
ScreenShots