1CRM vs. Talisma Social CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Talisma Social CRM
Score 3.4 out of 10
N/A
Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
Pricing
1CRMTalisma Social CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMTalisma Social CRM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMTalisma Social CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Talisma Social CRM
5.6
1 Ratings
31% below category average
Customer data management / contact management9.95 Ratings8.01 Ratings
Workflow management9.85 Ratings6.01 Ratings
Territory management9.75 Ratings6.01 Ratings
Opportunity management9.95 Ratings4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings3.01 Ratings
Contract management9.65 Ratings4.01 Ratings
Quote & order management9.95 Ratings5.01 Ratings
Interaction tracking9.95 Ratings9.01 Ratings
Channel / partner relationship management9.75 Ratings5.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
25% above category average
Talisma Social CRM
4.7
1 Ratings
46% below category average
Case management9.85 Ratings3.01 Ratings
Call center management10.05 Ratings5.01 Ratings
Help desk management9.14 Ratings6.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Talisma Social CRM
4.0
1 Ratings
62% below category average
Lead management8.15 Ratings5.01 Ratings
Email marketing8.05 Ratings3.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
Talisma Social CRM
6.0
1 Ratings
23% below category average
Task management9.05 Ratings7.01 Ratings
Billing and invoicing management8.35 Ratings4.01 Ratings
Reporting8.55 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Talisma Social CRM
5.7
1 Ratings
29% below category average
Forecasting8.35 Ratings5.01 Ratings
Pipeline visualization8.55 Ratings3.01 Ratings
Customizable reports8.45 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Talisma Social CRM
6.3
1 Ratings
18% below category average
Custom fields8.45 Ratings9.01 Ratings
Custom objects9.14 Ratings8.01 Ratings
Scripting environment8.24 Ratings3.01 Ratings
API for custom integration8.34 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Talisma Social CRM
5.5
1 Ratings
41% below category average
Single sign-on capability8.45 Ratings2.01 Ratings
Role-based user permissions8.55 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Talisma Social CRM
4.0
1 Ratings
58% below category average
Social data8.44 Ratings5.01 Ratings
Social engagement8.54 Ratings3.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
Talisma Social CRM
3.5
1 Ratings
68% below category average
Marketing automation8.04 Ratings4.01 Ratings
Compensation management7.64 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Talisma Social CRM
4.0
1 Ratings
61% below category average
Mobile access7.24 Ratings4.01 Ratings
Best Alternatives
1CRMTalisma Social CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMTalisma Social CRM
Likelihood to Recommend
9.9
(5 ratings)
4.0
(1 ratings)
Usability
9.9
(4 ratings)
-
(0 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMTalisma Social CRM
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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Talisma Corporation
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
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Talisma Corporation
  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Talisma Corporation
  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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Talisma Corporation
No answers on this topic
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Talisma Corporation
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Talisma Corporation
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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Talisma Corporation
  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
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ScreenShots