What users are saying about
56 Ratings
56 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 4 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.3

1CRM

93%
5.6

Talisma Social CRM

56%
1CRM ranks higher in 9/9 features

Customer data management / contact management

9.6
96%
5 Ratings
8.0
80%
1 Rating

Workflow management

9.5
95%
5 Ratings
6.0
60%
1 Rating

Territory management

9.3
93%
5 Ratings
6.0
60%
1 Rating

Opportunity management

9.6
96%
5 Ratings
4.0
40%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
3.0
30%
1 Rating

Contract management

8.8
88%
5 Ratings
4.0
40%
1 Rating

Quote & order management

9.6
96%
5 Ratings
5.0
50%
1 Rating

Interaction tracking

9.6
96%
5 Ratings
9.0
90%
1 Rating

Channel / partner relationship management

9.1
91%
5 Ratings
5.0
50%
1 Rating

Customer Service & Support

9.6

1CRM

96%
4.7

Talisma Social CRM

47%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
3.0
30%
1 Rating

Call center management

10.0
100%
5 Ratings
5.0
50%
1 Rating

Help desk management

9.3
93%
4 Ratings
6.0
60%
1 Rating

Marketing Automation

8.5

1CRM

85%
4.0

Talisma Social CRM

40%
1CRM ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
5.0
50%
1 Rating

Email marketing

8.3
83%
5 Ratings
3.0
30%
1 Rating

CRM Project Management

9.0

1CRM

90%
6.0

Talisma Social CRM

60%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
7.0
70%
1 Rating

Billing and invoicing management

8.7
87%
5 Ratings
4.0
40%
1 Rating

Reporting

9.4
94%
5 Ratings
7.0
70%
1 Rating

CRM Reporting & Analytics

9.1

1CRM

91%
5.7

Talisma Social CRM

57%
1CRM ranks higher in 3/3 features

Forecasting

8.9
89%
5 Ratings
5.0
50%
1 Rating

Pipeline visualization

9.4
94%
5 Ratings
3.0
30%
1 Rating

Customizable reports

9.2
92%
5 Ratings
9.0
90%
1 Rating

Customization

8.9

1CRM

89%
6.3

Talisma Social CRM

63%
1CRM ranks higher in 4/4 features

Custom fields

9.0
90%
5 Ratings
9.0
90%
1 Rating

Custom objects

9.3
93%
4 Ratings
8.0
80%
1 Rating

Scripting environment

8.6
86%
4 Ratings
3.0
30%
1 Rating

API for custom integration

8.7
87%
4 Ratings
5.0
50%
1 Rating

Security

9.3

1CRM

93%
5.5

Talisma Social CRM

55%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
2.0
20%
1 Rating

Role-based user permissions

9.4
94%
5 Ratings
9.0
90%
1 Rating

Social CRM

9.1

1CRM

91%
4.0

Talisma Social CRM

40%
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
5.0
50%
1 Rating

Social engagement

9.2
92%
4 Ratings
3.0
30%
1 Rating

Integrations with 3rd-party Software

8.4

1CRM

84%
3.5

Talisma Social CRM

35%
1CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
4.0
40%
1 Rating

Compensation management

8.6
86%
4 Ratings
3.0
30%
1 Rating

Platform

7.7

1CRM

77%
4.0

Talisma Social CRM

40%
1CRM ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
4.0
40%
1 Rating

Attribute Ratings

  • 1CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
4.0

Talisma Social CRM

40%
1 Rating

Usability

9.6

1CRM

96%
4 Ratings

Talisma Social CRM

N/A
0 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings

Talisma Social CRM

N/A
0 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Talisma Social CRM

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Anonymous | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Talisma Social CRM

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Anonymous | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Talisma Social CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Talisma Social CRM

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Anonymous | TrustRadius Reviewer

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