What users are saying about
37 Ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 4 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Talisma Social CRM
5.6
Customer data management / contact management
1CRM
9.0
Talisma Social CRM
8.0
Workflow management
1CRM
9.0
Talisma Social CRM
6.0
Territory management
1CRM
9.0
Talisma Social CRM
6.0
Opportunity management
1CRM
10.0
Talisma Social CRM
4.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Talisma Social CRM
3.0
Contract management
1CRM
7.0
Talisma Social CRM
4.0
Quote & order management
1CRM
10.0
Talisma Social CRM
5.0
Interaction tracking
1CRM
9.0
Talisma Social CRM
9.0
Channel / partner relationship management
1CRM
9.0
Talisma Social CRM
5.0

Customer Service & Support

1CRM
9.3
Talisma Social CRM
4.7
Case management
1CRM
10.0
Talisma Social CRM
3.0
Call center management
1CRM
9.0
Talisma Social CRM
5.0
Help desk management
1CRM
9.0
Talisma Social CRM
6.0

Marketing Automation

1CRM
10.0
Talisma Social CRM
4.0
Lead management
1CRM
10.0
Talisma Social CRM
5.0
Email marketing
1CRM
10.0
Talisma Social CRM
3.0

CRM Project Management

1CRM
9.7
Talisma Social CRM
6.0
Task management
1CRM
9.0
Talisma Social CRM
7.0
Billing and invoicing management
1CRM
10.0
Talisma Social CRM
4.0
Reporting
1CRM
10.0
Talisma Social CRM
7.0

CRM Reporting & Analytics

1CRM
9.0
Talisma Social CRM
5.7
Forecasting
1CRM
8.0
Talisma Social CRM
5.0
Pipeline visualization
1CRM
9.0
Talisma Social CRM
3.0
Customizable reports
1CRM
10.0
Talisma Social CRM
9.0

Customization

1CRM
8.5
Talisma Social CRM
6.3
Custom fields
1CRM
8.0
Talisma Social CRM
9.0
Custom objects
1CRM
8.0
Talisma Social CRM
8.0
Scripting environment
1CRM
9.0
Talisma Social CRM
3.0
API for custom integration
1CRM
9.0
Talisma Social CRM
5.0

Security

1CRM
8.5
Talisma Social CRM
5.5
Single sign-on capability
1CRM
8.0
Talisma Social CRM
2.0
Role-based user permissions
1CRM
9.0
Talisma Social CRM
9.0

Social CRM

1CRM
7.5
Talisma Social CRM
4.0
Social data
1CRM
7.0
Talisma Social CRM
5.0
Social engagement
1CRM
8.0
Talisma Social CRM
3.0

Integrations with 3rd-party Software

1CRM
9.5
Talisma Social CRM
3.5
Marketing automation
1CRM
9.0
Talisma Social CRM
4.0
Compensation management
1CRM
10.0
Talisma Social CRM
3.0

Platform

1CRM
9.0
Talisma Social CRM
4.0
Mobile access
1CRM
9.0
Talisma Social CRM
4.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Anonymous | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Talisma Social CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

1CRM
9.0
Talisma Social CRM
4.0

Add comparison