What users are saying about
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
Sales Force Automation

9.3
1CRM
93%

5.6
Talisma Social CRM
56%
1CRM ranks higher in 9/9 features
1CRM ranks higher in 9/9 features
Customer data management / contact management

9.6
96%
5 Ratings

8.0
80%
1 Rating
Workflow management

9.5
95%
5 Ratings

6.0
60%
1 Rating
Territory management

9.3
93%
5 Ratings

6.0
60%
1 Rating
Opportunity management

9.6
96%
5 Ratings

4.0
40%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings

3.0
30%
1 Rating
Contract management

8.8
88%
5 Ratings

4.0
40%
1 Rating
Quote & order management

9.6
96%
5 Ratings

5.0
50%
1 Rating
Interaction tracking

9.6
96%
5 Ratings

9.0
90%
1 Rating
Channel / partner relationship management

9.1
91%
5 Ratings

5.0
50%
1 Rating
Customer Service & Support

9.6
1CRM
96%

4.7
Talisma Social CRM
47%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings

3.0
30%
1 Rating
Call center management

10.0
100%
5 Ratings

5.0
50%
1 Rating
Help desk management

9.3
93%
4 Ratings

6.0
60%
1 Rating
Marketing Automation

8.5
1CRM
85%

4.0
Talisma Social CRM
40%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings

5.0
50%
1 Rating
Email marketing

8.3
83%
5 Ratings

3.0
30%
1 Rating
CRM Project Management

9.0
1CRM
90%

6.0
Talisma Social CRM
60%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Task management

9.0
90%
5 Ratings

7.0
70%
1 Rating
Billing and invoicing management

8.7
87%
5 Ratings

4.0
40%
1 Rating
Reporting

9.4
94%
5 Ratings

7.0
70%
1 Rating
CRM Reporting & Analytics

9.1
1CRM
91%

5.7
Talisma Social CRM
57%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Forecasting

8.9
89%
5 Ratings

5.0
50%
1 Rating
Pipeline visualization

9.4
94%
5 Ratings

3.0
30%
1 Rating
Customizable reports

9.2
92%
5 Ratings

9.0
90%
1 Rating
Customization

8.9
1CRM
89%

6.3
Talisma Social CRM
63%
1CRM ranks higher in 4/4 features
1CRM ranks higher in 4/4 features
Custom fields

9.0
90%
5 Ratings

9.0
90%
1 Rating
Custom objects

9.3
93%
4 Ratings

8.0
80%
1 Rating
Scripting environment

8.6
86%
4 Ratings

3.0
30%
1 Rating
API for custom integration

8.7
87%
4 Ratings

5.0
50%
1 Rating
Security

9.3
1CRM
93%

5.5
Talisma Social CRM
55%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings

2.0
20%
1 Rating
Role-based user permissions

9.4
94%
5 Ratings

9.0
90%
1 Rating
Social CRM

9.1
1CRM
91%

4.0
Talisma Social CRM
40%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings

5.0
50%
1 Rating
Social engagement

9.2
92%
4 Ratings

3.0
30%
1 Rating
Integrations with 3rd-party Software

8.4
1CRM
84%

3.5
Talisma Social CRM
35%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Marketing automation

8.3
83%
4 Ratings

4.0
40%
1 Rating
Compensation management

8.6
86%
4 Ratings

3.0
30%
1 Rating
Platform

7.7
1CRM
77%

4.0
Talisma Social CRM
40%
1CRM ranks higher in 1/1 features
1CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings

4.0
40%
1 Rating
Attribute Ratings
- 1CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings

4.0
Talisma Social CRM
40%
1 Rating
Usability

9.6
1CRM
96%
4 Ratings

Talisma Social CRM
N/A
0 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings

Talisma Social CRM
N/A
0 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesTalisma Social CRM
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesPros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Talisma Social CRM
- Tracks information.
- Sorts and categorizes data.
- A lot of flexibility.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesCons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
Talisma Social CRM
- Not easy to use.
- Takes a lot of time to understand the basics.
- Issues with data and lists.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesPricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Talisma Social CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesTalisma Social CRM
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesReturn on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Talisma Social CRM
- Positive: It has helped find new leads.
- Positive: It has helped run reports.
- Negative: It has taken a lot of time to manage.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employees