What users are saying about

1CRM vs Thryv

1CRM
40 Ratings
Thryv
2 Ratings

1CRM

40 Ratings
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Score 8 out of 100

Based on 40 reviews and ratings

Thryv

2 Ratings
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Score 9 out of 100

Based on 2 reviews and ratings

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
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Thryv

Any social media marketing job, website development, email campaigns, or training schedule. It is less appropriate to be used for the day of use.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
Thryv
—
Customer data management / contact management
1CRM
9.0
Thryv
—
Workflow management
1CRM
9.0
Thryv
—
Territory management
1CRM
9.0
Thryv
—
Opportunity management
1CRM
9.5
Thryv
—
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
Thryv
—
Contract management
1CRM
8.1
Thryv
—
Quote & order management
1CRM
9.5
Thryv
—
Interaction tracking
1CRM
9.0
Thryv
—
Channel / partner relationship management
1CRM
9.0
Thryv
—

Customer Service & Support

1CRM
9.5
Thryv
—
Case management
1CRM
10.0
Thryv
—
Call center management
1CRM
9.5
Thryv
—
Help desk management
1CRM
9.0
Thryv
—

Marketing Automation

1CRM
10.0
Thryv
—
Lead management
1CRM
10.0
Thryv
—
Email marketing
1CRM
10.0
Thryv
—

CRM Project Management

1CRM
9.5
Thryv
—
Task management
1CRM
9.0
Thryv
—
Billing and invoicing management
1CRM
9.5
Thryv
—
Reporting
1CRM
10.0
Thryv
—

CRM Reporting & Analytics

1CRM
9.5
Thryv
—
Forecasting
1CRM
9.1
Thryv
—
Pipeline visualization
1CRM
9.5
Thryv
—
Customizable reports
1CRM
10.0
Thryv
—

Customization

1CRM
8.6
Thryv
—
Custom fields
1CRM
8.5
Thryv
—
Custom objects
1CRM
8.0
Thryv
—
Scripting environment
1CRM
9.0
Thryv
—
API for custom integration
1CRM
9.0
Thryv
—

Security

1CRM
9.3
Thryv
—
Single sign-on capability
1CRM
9.1
Thryv
—
Role-based user permissions
1CRM
9.5
Thryv
—

Social CRM

1CRM
7.5
Thryv
—
Social data
1CRM
7.0
Thryv
—
Social engagement
1CRM
8.0
Thryv
—

Integrations with 3rd-party Software

1CRM
9.5
Thryv
—
Marketing automation
1CRM
9.0
Thryv
—
Compensation management
1CRM
10.0
Thryv
—

Platform

1CRM
9.0
Thryv
—
Mobile access
1CRM
9.0
Thryv
—

Email & Online Marketing

1CRM
—
Thryv
5.7
Landing pages
1CRM
—
Thryv
10.0
Mobile optimization
1CRM
—
Thryv
1.0
Email deliverability reporting
1CRM
—
Thryv
6.0

Lead Management

1CRM
—
Thryv
5.5
Data quality management
1CRM
—
Thryv
4.0
Automated sales alerts and tasks
1CRM
—
Thryv
7.0

Campaign Management

1CRM
—
Thryv
9.0
Calendaring
1CRM
—
Thryv
8.0
Event/webinar marketing
1CRM
—
Thryv
10.0

Social Media Marketing

1CRM
—
Thryv
7.0
Social sharing and campaigns
1CRM
—
Thryv
10.0
Social profile integration
1CRM
—
Thryv
4.0

Reporting & Analytics

1CRM
—
Thryv
5.0
Dashboards
1CRM
—
Thryv
9.0
Standard reports
1CRM
—
Thryv
4.0
Custom reports
1CRM
—
Thryv
2.0

Platform & Infrastructure

1CRM
—
Thryv
5.5
Role-based workflow & approvals
1CRM
—
Thryv
6.0
Customizability
1CRM
—
Thryv
5.0

Pros

1CRM

  • Easy to navigate
  • Easy to store and update customer information

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Rey Oneal Garcia | TrustRadius Reviewer
Rey Oneal Garcia
View all 2 answers on this topic

Thryv

  • Website design
  • Mailing list subscribers

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
View all 2 answers on this topic

Thryv

  • Price is high.
  • It takes a while to get any customer service assistance.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Usability

1CRM

1CRM 9.0
Based on 1 answer
There are/is still room for improvement. But overall it delivers what is expected of it.

Read full review

Rey Oneal Garcia | TrustRadius Reviewer
Rey Oneal Garcia
View all 1 answers on this topic

Thryv

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 10.0
Based on 1 answer
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.

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Rey Oneal Garcia | TrustRadius Reviewer
Rey Oneal Garcia
View all 1 answers on this topic

Thryv

Thryv 8.0
Based on 1 answer
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
View all 2 answers on this topic

Thryv

Thryv was more user-friendly and cost-effective for the services it provides.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.

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Prashant Choudhary | TrustRadius Reviewer
Prashant Choudhary
View all 2 answers on this topic

Thryv

  • We have grown our mailing list substantially.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Screenshots

1CRM

—

Pricing Details

1CRM

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
—

Thryv

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

1CRM
9.0
Thryv
9.0

Usability

1CRM
9.0
Thryv
—

Support Rating

1CRM
10.0
Thryv
8.0

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