1CRM vs Thryv | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 56 reviews and ratings

Score 8.6 out of 10

Based on 14 reviews and ratings

Feature Set Ratings

Sales Force Automation

9.3

1CRM

93%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 9/9 features

Customer data management / contact management

9.6

96%

5 Ratings

N/A

0 Ratings

Workflow management

9.5

95%

5 Ratings

N/A

0 Ratings

Territory management

9.3

93%

5 Ratings

N/A

0 Ratings

Opportunity management

9.6

96%

5 Ratings

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6

86%

5 Ratings

N/A

0 Ratings

Contract management

8.8

88%

5 Ratings

N/A

0 Ratings

Quote & order management

9.6

96%

5 Ratings

N/A

0 Ratings

Interaction tracking

9.6

96%

5 Ratings

N/A

0 Ratings

Channel / partner relationship management

9.1

91%

5 Ratings

N/A

0 Ratings

Customer Service & Support

9.6

1CRM

96%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 3/3 features

Case management

9.5

95%

5 Ratings

N/A

0 Ratings

Call center management

10.0

100%

5 Ratings

N/A

0 Ratings

Help desk management

9.3

93%

4 Ratings

N/A

0 Ratings

Marketing Automation

8.5

1CRM

85%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 2/2 features

Lead management

8.6

86%

5 Ratings

N/A

0 Ratings

Email marketing

8.3

83%

5 Ratings

N/A

0 Ratings

CRM Project Management

9.0

1CRM

90%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 3/3 features

Task management

9.0

90%

5 Ratings

N/A

0 Ratings

Billing and invoicing management

8.7

87%

5 Ratings

N/A

0 Ratings

Reporting

9.4

94%

5 Ratings

N/A

0 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 3/3 features

Forecasting

8.9

89%

5 Ratings

N/A

0 Ratings

Pipeline visualization

9.4

94%

5 Ratings

N/A

0 Ratings

Customizable reports

9.2

92%

5 Ratings

N/A

0 Ratings

Customization

8.9

1CRM

89%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 4/4 features

Custom fields

9.0

90%

5 Ratings

N/A

0 Ratings

Custom objects

9.3

93%

4 Ratings

N/A

0 Ratings

Scripting environment

8.6

86%

4 Ratings

N/A

0 Ratings

API for custom integration

8.7

87%

4 Ratings

N/A

0 Ratings

Security

9.3

1CRM

93%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 2/2 features

Single sign-on capability

9.1

91%

5 Ratings

N/A

0 Ratings

Role-based user permissions

9.4

94%

5 Ratings

N/A

0 Ratings

Social CRM

9.1

1CRM

91%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 2/2 features

Social data

8.9

89%

4 Ratings

N/A

0 Ratings

Social engagement

9.2

92%

4 Ratings

N/A

0 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 2/2 features

Marketing automation

8.3

83%

4 Ratings

N/A

0 Ratings

Compensation management

8.6

86%

4 Ratings

N/A

0 Ratings

Platform

7.7

1CRM

77%

Thryv

Feature Set Not Supported

N/A

1CRM ranks higher in 1/1 features

Mobile access

7.7

77%

4 Ratings

N/A

0 Ratings

Email & Online Marketing

1CRM

Feature Set Not Supported

N/A

9.2

Thryv

92%

Thryv ranks higher in 7/7 features

Dynamic content

N/A

0 Ratings

9.2

92%

5 Ratings

Ability to test dynamic content

N/A

0 Ratings

9.6

96%

5 Ratings

Landing pages

N/A

0 Ratings

10.0

100%

1 Rating

Mobile optimization

N/A

0 Ratings

9.1

91%

6 Ratings

Email deliverability reporting

N/A

0 Ratings

8.8

88%

7 Ratings

List management

N/A

0 Ratings

8.8

88%

5 Ratings

Triggered drip sequences

N/A

0 Ratings

8.6

86%

3 Ratings

Lead Management

1CRM

Feature Set Not Supported

N/A

8.3

Thryv

83%

Thryv ranks higher in 3/3 features

Lead nurturing

N/A

0 Ratings

8.9

89%

5 Ratings

Data quality management

N/A

0 Ratings

8.9

89%

5 Ratings

Automated sales alerts and tasks

N/A

0 Ratings

7.1

71%

5 Ratings

Campaign Management

1CRM

Feature Set Not Supported

N/A

9.7

Thryv

97%

Thryv ranks higher in 2/2 features

Calendaring

N/A

0 Ratings

9.5

95%

3 Ratings

Event/webinar marketing

N/A

0 Ratings

10.0

100%

2 Ratings

Social Media Marketing

1CRM

Feature Set Not Supported

N/A

6.9

Thryv

69%

Thryv ranks higher in 2/2 features

Social sharing and campaigns

N/A

0 Ratings

9.8

98%

6 Ratings

Social profile integration

N/A

0 Ratings

4.0

40%

1 Rating

Reporting & Analytics

1CRM

Feature Set Not Supported

N/A

6.8

Thryv

68%

Thryv ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

9.5

95%

5 Ratings

Standard reports

N/A

0 Ratings

8.9

89%

5 Ratings

Custom reports

N/A

0 Ratings

2.0

20%

1 Rating

Platform & Infrastructure

1CRM

Feature Set Not Supported

N/A

8.7

Thryv

87%

Thryv ranks higher in 3/3 features

API

N/A

0 Ratings

8.5

85%

2 Ratings

Role-based workflow & approvals

N/A

0 Ratings

8.8

88%

2 Ratings

Customizability

N/A

0 Ratings

8.9

89%

5 Ratings

Attribute Ratings

1CRM is rated higher in 2 areas: Likelihood to Recommend, Usability
1CRM and Thryv are tied in 1 area: Support Rating

1CRM

96%

5 Ratings

9.2

Thryv

92%

6 Ratings

1CRM

96%

4 Ratings

9.0

Thryv

90%

2 Ratings

1CRM

97%

4 Ratings

9.7

Thryv

97%

5 Ratings

Pros

Sales management.
Marketing management.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 5 answers on this topic

Allows me to send unlimited socail media posts and emails.
Allows me to collect information on customer.
Allows me to have all my customers info in one safe place.
Creates posts for my social media 12 times a month.
Keeps my webite up to date and helps me with updates.
Has the most amazing customer service via chat and phone.

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Lisa Newman

Owner

Printwise PromotionsApparel & Fashion, 1-10 employees

View all 6 answers on this topic

Cons

It should also have voice commands.
UX needs to be more interactive.
Rest is great.

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Puneet Madan

Product Developer

DXC TechnologyInformation Technology & Services, 10,001+ employees

View all 5 answers on this topic

I await the day that Thryv can integrate with Xero.
Google Messages integration would be handy.
There have been less than a handful of days where the site crashes and I have to reload it several times to get it to work properly.

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Verified User

Account Manager in Other

Accounting Company, 1-10 employees

View all 6 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Usability

1CRM 9.6

Based on 4 answers

1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!

Read full review

Garry Rumrill

Technical Product Specialist

Northern Safety & IndustrialRetail, 201-500 employees

View all 4 answers on this topic

Thryv 9.0

Based on 2 answers

It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.

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Greg Swacker

Sales Manager

Seiler PlasticsPlastics, 11-50 employees

View all 2 answers on this topic

Support Rating

1CRM 9.7

Based on 4 answers

I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

View all 4 answers on this topic

Thryv 9.7

Based on 5 answers

Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

View all 5 answers on this topic

Alternatives Considered

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .

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Verified User

Analyst in Finance and Accounting

Capital Markets Company, 51-200 employees

View all 5 answers on this topic

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Return on Investment

It has overall increased sales productivity.
Has reduced lead time for customer and made the deliveries faster and more efficient.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 5 answers on this topic

The ease for my clients to purchase packages/time is GREAT and the service charge is less than I was paying before.
Thryv has made it easier for my clients to share documents with me in a safe manner.
Overall the scheduler has saved me time and money. And it automates my calendar for easier management.

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Dona Carlisle

Owner / Virtual Assistant

VA On The Spot LLCManagement Consulting, 1-10 employees

View all 6 answers on this topic

Screenshots

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See All (5) Thryv Screenshots