What users are saying about
37 Ratings
2 Ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Thryv

Any social media marketing job, website development, email campaigns, or training schedule. It is less appropriate to be used for the day of use.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Thryv
Customer data management / contact management
1CRM
9.0
Thryv
Workflow management
1CRM
9.0
Thryv
Territory management
1CRM
9.0
Thryv
Opportunity management
1CRM
10.0
Thryv
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Thryv
Contract management
1CRM
7.0
Thryv
Quote & order management
1CRM
10.0
Thryv
Interaction tracking
1CRM
9.0
Thryv
Channel / partner relationship management
1CRM
9.0
Thryv

Customer Service & Support

1CRM
9.3
Thryv
Case management
1CRM
10.0
Thryv
Call center management
1CRM
9.0
Thryv
Help desk management
1CRM
9.0
Thryv

Marketing Automation

1CRM
10.0
Thryv
Lead management
1CRM
10.0
Thryv
Email marketing
1CRM
10.0
Thryv

CRM Project Management

1CRM
9.7
Thryv
Task management
1CRM
9.0
Thryv
Billing and invoicing management
1CRM
10.0
Thryv
Reporting
1CRM
10.0
Thryv

CRM Reporting & Analytics

1CRM
9.0
Thryv
Forecasting
1CRM
8.0
Thryv
Pipeline visualization
1CRM
9.0
Thryv
Customizable reports
1CRM
10.0
Thryv

Customization

1CRM
8.5
Thryv
Custom fields
1CRM
8.0
Thryv
Custom objects
1CRM
8.0
Thryv
Scripting environment
1CRM
9.0
Thryv
API for custom integration
1CRM
9.0
Thryv

Security

1CRM
8.5
Thryv
Single sign-on capability
1CRM
8.0
Thryv
Role-based user permissions
1CRM
9.0
Thryv

Social CRM

1CRM
7.5
Thryv
Social data
1CRM
7.0
Thryv
Social engagement
1CRM
8.0
Thryv

Integrations with 3rd-party Software

1CRM
9.5
Thryv
Marketing automation
1CRM
9.0
Thryv
Compensation management
1CRM
10.0
Thryv

Platform

1CRM
9.0
Thryv
Mobile access
1CRM
9.0
Thryv

Email & Online Marketing

1CRM
Thryv
5.7
Landing pages
1CRM
Thryv
10.0
Mobile optimization
1CRM
Thryv
1.0
Email deliverability
1CRM
Thryv
6.0

Lead Management

1CRM
Thryv
5.5
Data quality management
1CRM
Thryv
4.0
Automated sales alerts and tasks
1CRM
Thryv
7.0

Campaign Management

1CRM
Thryv
9.0
Calendaring
1CRM
Thryv
8.0
Event/webinar marketing
1CRM
Thryv
10.0

Social Media Marketing

1CRM
Thryv
7.0
Social sharing and campaigns
1CRM
Thryv
10.0
Social profile integration
1CRM
Thryv
4.0

Reporting & Analytics

1CRM
Thryv
5.0
Dashboards
1CRM
Thryv
9.0
Standard reports
1CRM
Thryv
4.0
Custom reports
1CRM
Thryv
2.0

Platform & Infrastructure

1CRM
Thryv
5.5
Role-based workflow & approvals
1CRM
Thryv
6.0
Customizability
1CRM
Thryv
5.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Thryv

  • Price is high.
  • It takes a while to get any customer service assistance.
Anonymous | TrustRadius Reviewer

Support Rating

1CRM

No score
No answers yet
No answers on this topic

Thryv

Thryv 8.0
Based on 1 answer
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Thryv

Thryv was more user-friendly and cost-effective for the services it provides.
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison