What users are saying about
52 Ratings
52 Ratings
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Score 8.9 out of 100
7 Ratings
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Score 4 out of 100

Likelihood to Recommend

1CRM

It is so beneficial in managing customer relations and in managing projects. It is software with an easy and friendly interface and is available in the market at a very reasonable price. It has features that enabled us in making budgets and invoices as well. It is not desirable for managing internet resources.
Maya George | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
Tour de Force CRM
6.4
Customer data management / contact management
1CRM
8.9
Tour de Force CRM
10.0
Workflow management
1CRM
9.3
Tour de Force CRM
Territory management
1CRM
8.9
Tour de Force CRM
10.0
Opportunity management
1CRM
9.2
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.6
Tour de Force CRM
1.0
Contract management
1CRM
8.6
Tour de Force CRM
Quote & order management
1CRM
9.1
Tour de Force CRM
5.0
Interaction tracking
1CRM
8.9
Tour de Force CRM
7.0
Channel / partner relationship management
1CRM
8.7
Tour de Force CRM
2.0

Customer Service & Support

1CRM
9.0
Tour de Force CRM
5.5
Case management
1CRM
8.6
Tour de Force CRM
8.0
Call center management
1CRM
9.1
Tour de Force CRM
Help desk management
1CRM
9.2
Tour de Force CRM
3.0

Marketing Automation

1CRM
8.8
Tour de Force CRM
4.0
Lead management
1CRM
9.0
Tour de Force CRM
7.0
Email marketing
1CRM
8.5
Tour de Force CRM
1.0

CRM Project Management

1CRM
9.1
Tour de Force CRM
3.7
Task management
1CRM
9.0
Tour de Force CRM
1.0
Billing and invoicing management
1CRM
9.1
Tour de Force CRM
7.0
Reporting
1CRM
9.2
Tour de Force CRM
3.0

CRM Reporting & Analytics

1CRM
9.2
Tour de Force CRM
8.0
Forecasting
1CRM
9.1
Tour de Force CRM
8.0
Pipeline visualization
1CRM
9.3
Tour de Force CRM
8.0
Customizable reports
1CRM
9.3
Tour de Force CRM
8.0

Customization

1CRM
8.9
Tour de Force CRM
6.0
Custom fields
1CRM
9.0
Tour de Force CRM
6.0
Custom objects
1CRM
9.1
Tour de Force CRM
Scripting environment
1CRM
8.7
Tour de Force CRM
API for custom integration
1CRM
9.0
Tour de Force CRM
6.0

Security

1CRM
9.2
Tour de Force CRM
9.5
Single sign-on capability
1CRM
9.2
Tour de Force CRM
10.0
Role-based user permissions
1CRM
9.1
Tour de Force CRM
9.0

Social CRM

1CRM
9.1
Tour de Force CRM
Social data
1CRM
8.9
Tour de Force CRM
Social engagement
1CRM
9.3
Tour de Force CRM

Integrations with 3rd-party Software

1CRM
8.4
Tour de Force CRM
3.0
Marketing automation
1CRM
8.2
Tour de Force CRM
3.0
Compensation management
1CRM
8.6
Tour de Force CRM

Platform

1CRM
7.9
Tour de Force CRM
8.0
Mobile access
1CRM
7.9
Tour de Force CRM
8.0

Pros

1CRM

  • It is feature-rich, adaptable, and simple to use, with excellent support.
  • including e-commerce, marketing, and customer care.
  • This programme offers a comprehensive solution for managing all aspects of online company,
salman inamdar | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

1CRM

  • In comparison to Outlook, the e-mail feature is limited.
  • Streamline sales processes by combining business resources.
  • The size of 1CRM is probably my least favourite feature. It includes Order Management, Service Management, and Project Management in addition to CRM. When I first started using it as a basic Sales & Marketing CRM for a few months, I had no idea what I was getting myself into.
salman inamdar | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Usability

1CRM

1CRM 9.3
Based on 7 answers
1CRM software is very useful in order management and I'm also able to prepare timesheets. It also ease our work by collecting the customer's details. This 1CRM software can be used in other companies as well. I recommend 1CRM to my colleges and friends. It's even highly recommended to others.
Anonymous | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.4
Based on 7 answers
Support is effective and overall give user a good experience. Tool is simple so that this can be used by new people in organizations. This does not give [us] complex problems or hurdles when compared to other CRM's.
Anonymous | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

1CRM

  • We are very pleased with your performance because it has greatly aided us in our sales because it provides a wide range of options and responsibilities, such as budgeting, monitoring, project management, and invoice generation, all of which have made our work easier and more tolerable.
  • Your technical support team is fantastic; they are always willing to assist us and have identified answers in a timely manner.
salman inamdar | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

1CRM
9.3
Tour de Force CRM
7.0

Usability

1CRM
9.3
Tour de Force CRM

Support Rating

1CRM
9.4
Tour de Force CRM

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