What users are saying about
37 Ratings
37 Ratings
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Score 7.6 out of 100
5 Ratings
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Score 7 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Tour de Force CRM
6.4
Customer data management / contact management
1CRM
9.0
Tour de Force CRM
10.0
Workflow management
1CRM
9.0
Tour de Force CRM
Territory management
1CRM
9.0
Tour de Force CRM
10.0
Opportunity management
1CRM
10.0
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Tour de Force CRM
1.0
Contract management
1CRM
7.0
Tour de Force CRM
Quote & order management
1CRM
10.0
Tour de Force CRM
5.0
Interaction tracking
1CRM
9.0
Tour de Force CRM
7.0
Channel / partner relationship management
1CRM
9.0
Tour de Force CRM
2.0

Customer Service & Support

1CRM
9.3
Tour de Force CRM
5.5
Case management
1CRM
10.0
Tour de Force CRM
8.0
Call center management
1CRM
9.0
Tour de Force CRM
Help desk management
1CRM
9.0
Tour de Force CRM
3.0

Marketing Automation

1CRM
10.0
Tour de Force CRM
4.0
Lead management
1CRM
10.0
Tour de Force CRM
7.0
Email marketing
1CRM
10.0
Tour de Force CRM
1.0

CRM Project Management

1CRM
9.7
Tour de Force CRM
3.7
Task management
1CRM
9.0
Tour de Force CRM
1.0
Billing and invoicing management
1CRM
10.0
Tour de Force CRM
7.0
Reporting
1CRM
10.0
Tour de Force CRM
3.0

CRM Reporting & Analytics

1CRM
9.0
Tour de Force CRM
8.0
Forecasting
1CRM
8.0
Tour de Force CRM
8.0
Pipeline visualization
1CRM
9.0
Tour de Force CRM
8.0
Customizable reports
1CRM
10.0
Tour de Force CRM
8.0

Customization

1CRM
8.5
Tour de Force CRM
6.0
Custom fields
1CRM
8.0
Tour de Force CRM
6.0
Custom objects
1CRM
8.0
Tour de Force CRM
Scripting environment
1CRM
9.0
Tour de Force CRM
API for custom integration
1CRM
9.0
Tour de Force CRM
6.0

Security

1CRM
8.5
Tour de Force CRM
9.5
Single sign-on capability
1CRM
8.0
Tour de Force CRM
10.0
Role-based user permissions
1CRM
9.0
Tour de Force CRM
9.0

Social CRM

1CRM
7.5
Tour de Force CRM
Social data
1CRM
7.0
Tour de Force CRM
Social engagement
1CRM
8.0
Tour de Force CRM

Integrations with 3rd-party Software

1CRM
9.5
Tour de Force CRM
3.0
Marketing automation
1CRM
9.0
Tour de Force CRM
3.0
Compensation management
1CRM
10.0
Tour de Force CRM

Platform

1CRM
9.0
Tour de Force CRM
8.0
Mobile access
1CRM
9.0
Tour de Force CRM
8.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

1CRM
9.0
Tour de Force CRM
7.0

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