What users are saying about
62 Ratings
62 Ratings
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Score 7.7 out of 100
7 Ratings
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Score 3.5 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Integrations with 3rd-party Software
  • Tour de Force CRM ranks higher in 2 feature sets: Security, Platform

Sales Force Automation

9.4

1CRM

94%
6.4

Tour de Force CRM

64%
1CRM ranks higher in 6/9 features

Customer data management / contact management

9.7
97%
5 Ratings
10.0
100%
1 Rating

Workflow management

9.6
96%
5 Ratings
N/A
0 Ratings

Territory management

9.4
94%
5 Ratings
10.0
100%
1 Rating

Opportunity management

9.7
97%
5 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.7
87%
5 Ratings
1.0
10%
1 Rating

Contract management

8.9
89%
5 Ratings
N/A
0 Ratings

Quote & order management

9.7
97%
5 Ratings
5.0
50%
1 Rating

Interaction tracking

9.7
97%
5 Ratings
7.0
70%
1 Rating

Channel / partner relationship management

9.2
92%
5 Ratings
2.0
20%
1 Rating

Customer Service & Support

9.6

1CRM

96%
5.5

Tour de Force CRM

55%
1CRM ranks higher in 3/3 features

Case management

9.6
96%
5 Ratings
8.0
80%
1 Rating

Call center management

10.0
100%
5 Ratings
N/A
0 Ratings

Help desk management

9.3
93%
4 Ratings
3.0
30%
1 Rating

Marketing Automation

8.3

1CRM

83%
4.0

Tour de Force CRM

40%
1CRM ranks higher in 2/2 features

Lead management

8.4
84%
5 Ratings
7.0
70%
1 Rating

Email marketing

8.1
81%
5 Ratings
1.0
10%
1 Rating

CRM Project Management

9.0

1CRM

90%
3.7

Tour de Force CRM

37%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
1.0
10%
1 Rating

Billing and invoicing management

8.7
87%
5 Ratings
7.0
70%
1 Rating

Reporting

9.2
92%
5 Ratings
3.0
30%
1 Rating

CRM Reporting & Analytics

9.0

1CRM

90%
8.0

Tour de Force CRM

80%
1CRM ranks higher in 3/3 features

Forecasting

8.7
87%
5 Ratings
8.0
80%
1 Rating

Pipeline visualization

9.2
92%
5 Ratings
8.0
80%
1 Rating

Customizable reports

9.0
90%
5 Ratings
8.0
80%
1 Rating

Customization

8.8

1CRM

88%
6.0

Tour de Force CRM

60%
1CRM ranks higher in 4/4 features

Custom fields

8.9
89%
5 Ratings
6.0
60%
1 Rating

Custom objects

9.2
92%
4 Ratings
N/A
0 Ratings

Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings

API for custom integration

8.6
86%
4 Ratings
6.0
60%
1 Rating

Security

9.1

1CRM

91%
9.5

Tour de Force CRM

95%
1CRM ranks higher in 1/2 features

Single sign-on capability

9.0
90%
5 Ratings
10.0
100%
1 Rating

Role-based user permissions

9.2
92%
5 Ratings
9.0
90%
1 Rating

Social CRM

9.0

1CRM

90%

Tour de Force CRM

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
N/A
0 Ratings

Social engagement

9.1
91%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.3

1CRM

83%
3.0

Tour de Force CRM

30%
1CRM ranks higher in 2/2 features

Marketing automation

8.2
82%
4 Ratings
3.0
30%
1 Rating

Compensation management

8.4
84%
4 Ratings
N/A
0 Ratings

Platform

7.6

1CRM

76%
8.0

Tour de Force CRM

80%
Tour de Force CRM ranks higher in 1/1 features

Mobile access

7.6
76%
4 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • 1CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.7

1CRM

97%
5 Ratings
7.0

Tour de Force CRM

70%
1 Rating

Usability

9.7

1CRM

97%
4 Ratings

Tour de Force CRM

N/A
0 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings

Tour de Force CRM

N/A
0 Ratings

Likelihood to Recommend

1CRM Corp.

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review

Tour de Force, Inc.

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
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Pros

1CRM Corp.

  • Sales management.
  • Marketing management.
Read full review

Tour de Force, Inc.

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
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Cons

1CRM Corp.

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review

Tour de Force, Inc.

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Read full review

Pricing Details

1CRM

Starting Price

$0

Editions & Modules

1CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Tour de Force CRM

    Starting Price

    $0

    Editions & Modules

    Tour de Force CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      1CRM Corp.

      1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
      Read full review

      Tour de Force, Inc.

      No answers on this topic

      Support Rating

      1CRM Corp.

      I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
      Read full review

      Tour de Force, Inc.

      No answers on this topic

      Alternatives Considered

      1CRM Corp.

      While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
      Read full review

      Tour de Force, Inc.

      Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
      Read full review

      Return on Investment

      1CRM Corp.

      • It has overall increased sales productivity.
      • Has reduced lead time for customer and made the deliveries faster and more efficient.
      Read full review

      Tour de Force, Inc.

      • Better customer visibility.
      • We have better customer rating for finding top and bottom customers based on orders.
      Read full review

      Add comparison