What users are saying about
56 Ratings
27 Ratings
56 Ratings
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Score 8.3 out of 100
27 Ratings
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Score 7.6 out of 100

Feature Set Ratings

    Sales Force Automation

    9.3

    1CRM

    93%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 9/9 features

    Customer data management / contact management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Workflow management

    9.5
    95%
    5 Ratings
    N/A
    0 Ratings

    Territory management

    9.3
    93%
    5 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.6
    86%
    5 Ratings
    N/A
    0 Ratings

    Contract management

    8.8
    88%
    5 Ratings
    N/A
    0 Ratings

    Quote & order management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Interaction tracking

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    9.6

    1CRM

    96%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Case management

    9.5
    95%
    5 Ratings
    N/A
    0 Ratings

    Call center management

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Help desk management

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.5

    1CRM

    85%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Lead management

    8.6
    86%
    5 Ratings
    N/A
    0 Ratings

    Email marketing

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    CRM Project Management

    9.0

    1CRM

    90%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Task management

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.7
    87%
    5 Ratings
    N/A
    0 Ratings

    Reporting

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.1

    1CRM

    91%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Forecasting

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    Customizable reports

    9.2
    92%
    5 Ratings
    N/A
    0 Ratings

    Customization

    8.9

    1CRM

    89%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 4/4 features

    Custom fields

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Custom objects

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.6
    86%
    4 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.7
    87%
    4 Ratings
    N/A
    0 Ratings

    Security

    9.3

    1CRM

    93%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Single sign-on capability

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    Social CRM

    9.1

    1CRM

    91%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Social data

    8.9
    89%
    4 Ratings
    N/A
    0 Ratings

    Social engagement

    9.2
    92%
    4 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.4

    1CRM

    84%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Marketing automation

    8.3
    83%
    4 Ratings
    N/A
    0 Ratings

    Compensation management

    8.6
    86%
    4 Ratings
    N/A
    0 Ratings

    Platform

    7.7

    1CRM

    77%

    Workamajig

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 1/1 features

    Mobile access

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Project Management

    1CRM

    Feature Set Not Supported
    N/A
    6.3

    Workamajig

    63%
    Workamajig ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    7.3
    73%
    11 Ratings

    Resource Management

    N/A
    0 Ratings
    6.4
    64%
    11 Ratings

    Gantt Charts

    N/A
    0 Ratings
    6.1
    61%
    6 Ratings

    Scheduling

    N/A
    0 Ratings
    5.6
    56%
    9 Ratings

    Workflow Automation

    N/A
    0 Ratings
    3.7
    37%
    9 Ratings

    Team Collaboration

    N/A
    0 Ratings
    7.1
    71%
    11 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    6.1
    61%
    6 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    7.4
    74%
    6 Ratings

    Document Management

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Email integration

    N/A
    0 Ratings
    7.7
    77%
    8 Ratings

    Mobile Access

    N/A
    0 Ratings
    4.7
    47%
    7 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.4
    74%
    10 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    3.7
    37%
    6 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    6.4
    64%
    9 Ratings

    Professional Services Automation

    1CRM

    Feature Set Not Supported
    N/A
    7.2

    Workamajig

    72%
    Workamajig ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    7.0
    70%
    7 Ratings

    Invoicing

    N/A
    0 Ratings
    7.9
    79%
    7 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    5.0
    50%
    2 Ratings

    Attribute Ratings

    • 1CRM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.6

    1CRM

    96%
    5 Ratings
    7.2

    Workamajig

    72%
    11 Ratings

    Usability

    9.6

    1CRM

    96%
    4 Ratings

    Workamajig

    N/A
    0 Ratings

    Support Rating

    9.7

    1CRM

    97%
    4 Ratings

    Workamajig

    N/A
    0 Ratings

    Likelihood to Recommend

    1CRM

    While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
    Anonymous | TrustRadius Reviewer

    Workamajig

    If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
    Dacia Coffey | TrustRadius Reviewer

    Pros

    1CRM

    • Sales management.
    • Marketing management.
    Prashant Choudhary | TrustRadius Reviewer

    Workamajig

    • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
    • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
    • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
    Anonymous | TrustRadius Reviewer

    Cons

    1CRM

    • It should also have voice commands.
    • UX needs to be more interactive.
    • Rest is great.
    Puneet Madan | TrustRadius Reviewer

    Workamajig

    • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
    • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
    • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
    Scott Millen | TrustRadius Reviewer

    Pricing Details

    1CRM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    Workamajig

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    1CRM

    1CRM 9.6
    Based on 4 answers
    1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
    Garry Rumrill | TrustRadius Reviewer

    Workamajig

    No score
    No answers yet
    No answers on this topic

    Support Rating

    1CRM

    1CRM 9.7
    Based on 4 answers
    I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
    Rey Oneal Garcia | TrustRadius Reviewer

    Workamajig

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    1CRM

    While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
    Anonymous | TrustRadius Reviewer

    Workamajig

    Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    1CRM

    • It has overall increased sales productivity.
    • Has reduced lead time for customer and made the deliveries faster and more efficient.
    Prashant Choudhary | TrustRadius Reviewer

    Workamajig

    • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
    • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
    • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
    Annie Koelker | TrustRadius Reviewer

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