What users are saying about
37 Ratings
21 Ratings
37 Ratings
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Score 7.7 out of 100
21 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Workamajig

I think this holds true to almost any CRM, but if you want to truly utilize it you sort of need to go all in. This can become tough with WMJ because it doesn't offer some critical options that many other CRMs do, like the ability to create and send emails, e-newsletters, to throttle and invite outside clients to look at projects, etc. As such we're pairing Workamajig with Hubspot (and slowly phasing out Mailchimp) and trying to keep the data clean and flowing between them all is pretty tough. I'm also not aware of any API bridge from Wordpress to Workamajig so while I can program and feed my leads from my site into the other spaces, Workamajig remains a manual entry for any insertions you want, even if simply as a CSV import.
But - if you're not worried about that and simply want to manage projects, budget time, and scope things, it's a robust system allowing you to do so.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Workamajig
Customer data management / contact management
1CRM
9.0
Workamajig
Workflow management
1CRM
9.0
Workamajig
Territory management
1CRM
9.0
Workamajig
Opportunity management
1CRM
10.0
Workamajig
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Workamajig
Contract management
1CRM
7.0
Workamajig
Quote & order management
1CRM
10.0
Workamajig
Interaction tracking
1CRM
9.0
Workamajig
Channel / partner relationship management
1CRM
9.0
Workamajig

Customer Service & Support

1CRM
9.3
Workamajig
Case management
1CRM
10.0
Workamajig
Call center management
1CRM
9.0
Workamajig
Help desk management
1CRM
9.0
Workamajig

Marketing Automation

1CRM
10.0
Workamajig
Lead management
1CRM
10.0
Workamajig
Email marketing
1CRM
10.0
Workamajig

CRM Project Management

1CRM
9.7
Workamajig
Task management
1CRM
9.0
Workamajig
Billing and invoicing management
1CRM
10.0
Workamajig
Reporting
1CRM
10.0
Workamajig

CRM Reporting & Analytics

1CRM
9.0
Workamajig
Forecasting
1CRM
8.0
Workamajig
Pipeline visualization
1CRM
9.0
Workamajig
Customizable reports
1CRM
10.0
Workamajig

Customization

1CRM
8.5
Workamajig
Custom fields
1CRM
8.0
Workamajig
Custom objects
1CRM
8.0
Workamajig
Scripting environment
1CRM
9.0
Workamajig
API for custom integration
1CRM
9.0
Workamajig

Security

1CRM
8.5
Workamajig
Single sign-on capability
1CRM
8.0
Workamajig
Role-based user permissions
1CRM
9.0
Workamajig

Social CRM

1CRM
7.5
Workamajig
Social data
1CRM
7.0
Workamajig
Social engagement
1CRM
8.0
Workamajig

Integrations with 3rd-party Software

1CRM
9.5
Workamajig
Marketing automation
1CRM
9.0
Workamajig
Compensation management
1CRM
10.0
Workamajig

Platform

1CRM
9.0
Workamajig
Mobile access
1CRM
9.0
Workamajig

Project Management

1CRM
Workamajig
7.7
Task Management
1CRM
Workamajig
8.9
Resource Management
1CRM
Workamajig
8.5
Gantt Charts
1CRM
Workamajig
7.0
Scheduling
1CRM
Workamajig
8.7
Workflow Automation
1CRM
Workamajig
8.2
Team Collaboration
1CRM
Workamajig
8.1
Support for Agile Methodology
1CRM
Workamajig
6.0
Support for Waterfall Methodology
1CRM
Workamajig
7.7
Document Management
1CRM
Workamajig
7.2
Email integration
1CRM
Workamajig
6.6
Mobile Access
1CRM
Workamajig
6.2
Timesheet Tracking
1CRM
Workamajig
8.9
Change request and Case Management
1CRM
Workamajig
7.7
Budget and Expense Management
1CRM
Workamajig
8.3

Professional Services Automation

1CRM
Workamajig
7.1
Quotes/estimates
1CRM
Workamajig
7.3
Invoicing
1CRM
Workamajig
7.7
Project & financial reporting
1CRM
Workamajig
8.5
Integration with accounting software
1CRM
Workamajig
5.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Workamajig

  • WMJ is a full-stack solution, so you can track the life of a project from beginning to end, and all of the financials associated with it.
  • Time entry is easy.
  • Project management is robust and yields a tremendous amount of information.
  • WMJ has a "sheets"-based interface, which makes navigating thru modules easier.
  • There is more than one way to complete any particular task.
Scott Millen | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Workamajig

  • Auto-schedule population - The most inconvenient thing about using JIG was that the dates wouldn't auto-populate. Example: I move the review date but the rest of the dates stay the same. Depending on each project level, if one date is adjusted the rest should update as well. That way we aren't spending a lot of time moving dates around manually.
  • Notifications - JIG should have desktop notifications so we can see when tasks are on us even when we aren't in JIG.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Workamajig

Customization and Project Request submission were two of the biggest draws that our organization valued back when our contract with Workamajig started. Those two features were deemed more important than some of its inadequacies. However, the project management products have come a very long way in the past five years, so we felt it necessary to move on. We had to modify our department's process of handling project requests and submissions, but the features gained, such as cumulative reporting, mobile access and asset management, have paid dividends.
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Workamajig

  • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
  • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
  • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Annie Koelker | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Workamajig

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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