1E Digital Employee Experience (DEX) Platform vs. Splunk Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1E Digital Employee Experience (DEX) Platform
Score 9.0 out of 10
N/A
The 1E Tachyon single agent and platform is a remote endpoint management solution designed to significantly improve IT’s ability to support the Work From Anywhere Enterprise. It provides endpoint diagnostics and remediation, end-user experience management and monitoring, and service delivery for ServiceNow ITSM.N/A
Splunk Enterprise
Score 8.5 out of 10
N/A
Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A
Pricing
1E Digital Employee Experience (DEX) PlatformSplunk Enterprise
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
1E Digital Employee Experience (DEX) PlatformSplunk Enterprise
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
1E Digital Employee Experience (DEX) PlatformSplunk Enterprise
Top Pros
Top Cons
Features
1E Digital Employee Experience (DEX) PlatformSplunk Enterprise
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
1E Digital Employee Experience (DEX) Platform
-
Ratings
Splunk Enterprise
7.5
54 Ratings
4% below category average
Centralized event and log data collection00 Ratings6.553 Ratings
Correlation00 Ratings6.052 Ratings
Event and log normalization/management00 Ratings6.053 Ratings
Deployment flexibility00 Ratings7.549 Ratings
Integration with Identity and Access Management Tools00 Ratings7.549 Ratings
Custom dashboards and workspaces00 Ratings8.554 Ratings
Host and network-based intrusion detection00 Ratings7.037 Ratings
Data integration/API management00 Ratings8.45 Ratings
Behavioral analytics and baselining00 Ratings7.94 Ratings
Rules-based and algorithmic detection thresholds00 Ratings7.94 Ratings
Response orchestration and automation00 Ratings7.04 Ratings
Reporting and compliance management00 Ratings8.04 Ratings
Incident indexing/searching00 Ratings9.05 Ratings
Best Alternatives
1E Digital Employee Experience (DEX) PlatformSplunk Enterprise
Small Businesses
NinjaOne
NinjaOne
Score 9.3 out of 10
AlienVault USM
AlienVault USM
Score 7.9 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
InsightIDR
InsightIDR
Score 8.6 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Microsoft Sentinel
Microsoft Sentinel
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1E Digital Employee Experience (DEX) PlatformSplunk Enterprise
Likelihood to Recommend
10.0
(1 ratings)
7.0
(70 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(17 ratings)
Usability
8.0
(1 ratings)
9.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.4
(17 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
1E Digital Employee Experience (DEX) PlatformSplunk Enterprise
Likelihood to Recommend
1E
When we are needing to patch workstations for zero-day vulnerabilities or security risks, Tachyon Explorer is our go-to tool to push out those settings quickly. We have a Tachyon server stood up in our DMZ to communicate with the workstations outside of our VPN, so we can push those settings or patches to devices without needing them to attach to our network. It's really nice to be able to communicate with the computers that rarely connect to our corporate network and ensure that they are still protected. We do have the 1E Client installed on all of our internal servers in order to get inventory and licensing information, but we don't typically utilize the Tachyon software on the servers for much else. A different team handles those computers and often requires change management, so expedited changes don't happen often there. Standard deployment and patching tools do the job.
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Splunk
Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
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Pros
1E
  • Extremely quick responses from Tachyon Explorer provides immediate feedback
  • Automated software reclaim for unused software keeps our licensing costs down
  • Guaranteed State gives us peace of mind that our required policy settings will remain intact
  • Tachyon Experience gives an in-depth insight into proactive performance troubleshooting
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Splunk
  • Real-time + Scheduled alerts - i-e you can set up alerts which are actively monitoring your logs
  • Pretty good response time for search results. With our key/value logging, Splunk makes it blazing fast to query the data.
  • Dashboards provide insights into historical data
  • Love how Splunk indexes all of the data and provides keys to search on
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Cons
1E
  • They currently don't have all of their products incorporated into the Tachyon web interface, meaning that we need a separate administration console for using their Shopping product.
  • The 1E Tachyon Exchange is an online repository for common or useful instructions, but it is still a bit lacking. New instructions aren't published very often.
  • Writing your own custom instructions for Tachyon Explorer has a bit of a learning curve if you aren't already familiar with SQL queries or their SCALE language. There is published documentation for SCALE, but I'd like to see them add a basic functionality course to their online training portal.
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Splunk
  • At times some queries can run slowly if indices are not on a portion of the query you use.
  • Setup time initially can be difficult if your logs aren't stored in common locations or in a common way to write the log.
  • Ability to ingest logs from different locations without having to change code to put logs in a certain place (pro and con).
  • Searches can be a bit more difficult to look through if your log isn't pulled in a manner that is easy to read through splunk.
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Likelihood to Renew
1E
No answers on this topic
Splunk
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
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Usability
1E
1E Tachyon has plenty of features and functionality right out of the box. They offer a Tachyon Exchange web portal where you can go to download new Tachyon product packs as they become available through consulting engagements and customer requests. Sometimes you might need to do something more specific or customized than what is available to everyone, and that's when your own knowledge is put to the test. Being able to write your own SCALE code would be invaluable, but takes a while to learn if you aren't already familiar with SQL, PowerShell, or a few other popular languages. Making it your own can definitely take some work, but it's worth it in the end.
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Splunk
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
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Reliability and Availability
1E
No answers on this topic
Splunk
When properly setup and configured, Splunk is extremely reliable.
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Support Rating
1E
No answers on this topic
Splunk
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
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Online Training
1E
No answers on this topic
Splunk
The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
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Implementation Rating
1E
No answers on this topic
Splunk
Smooth without too many major issues.
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Alternatives Considered
1E
Microsoft has good intentions, but they are often late to the table. On more than one occasion, we have seen Microsoft incorporate a new feature into their own products, but it's something that 1E had already been offering for a year or more. By the time Microsoft adds a new feature, it has already been in our 1E toolbox and even then doesn't seem to have all of the additional functionality that we get from the 1E software. Currently, we're starting to see Microsoft's push for endpoint performance analytics, which 1E Tachyon has already done impressively for some time now.
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Splunk
I wanted to learn a new language that I can quickly master and implement. Splunk is easy, fun to use and best of all, it can be developed in hours not days or weeks. Splunk is fundamentally a programming language that is minimal but yet powerful enough to collect, analyze and visualize data.
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Scalability
1E
No answers on this topic
Splunk
Splunk can scale in to the petabyte per day range which of course is awesome
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Return on Investment
1E
  • Being able to deploy configuration changes while devices are off-network was a real-life-saver for us during the sudden work-from-home scenarios we faced during the pandemic.
  • Reclaiming unused software licenses has provided some additional budget to use towards other products, and helps us to justify the cost of what we already have.
  • Using Experience to proactively troubleshoot performance issues not only reduces the number of help desk tickets but also provides a better work environment for our employees.
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Splunk
  • Overall very positive. It has provided visibility to what is going on within our network.
  • One drawback is the time it takes to get up to speed with the application, but this is up to the user, and Splunk education is excellent.
  • In my field, IT Security, there are few other friends to have in your back pocket better than Splunk. They are just that good.
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