What users are saying about
2 Ratings
Top Rated
691 Ratings
2 Ratings
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Score 10 out of 100
Top Rated
691 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Tachyon

When we are needing to patch workstations for zero-day vulnerabilities or security risks, Tachyon Explorer is our go-to tool to push out those settings quickly. We have a Tachyon server stood up in our DMZ to communicate with the workstations outside of our VPN, so we can push those settings or patches to devices without needing them to attach to our network. It's really nice to be able to communicate with the computers that rarely connect to our corporate network and ensure that they are still protected.We do have the 1E Client installed on all of our internal servers in order to get inventory and licensing information, but we don't typically utilize the Tachyon software on the servers for much else. A different team handles those computers and often requires change management, so expedited changes don't happen often there. Standard deployment and patching tools do the job.
David Sixsmith | TrustRadius Reviewer

AlienVault USM

At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Incident Response Platforms

Tachyon
9.5
AlienVault USM
Centralized Dashboard
Tachyon
9.0
AlienVault USM
Live Response for Rapid Remediation
Tachyon
10.0
AlienVault USM

Security Information and Event Management (SIEM)

Tachyon
AlienVault USM
7.1
Centralized event and log data collection
Tachyon
AlienVault USM
6.8
Correlation
Tachyon
AlienVault USM
7.1
Event and log normalization/management
Tachyon
AlienVault USM
7.2
Deployment flexibility
Tachyon
AlienVault USM
6.6
Integration with Identity and Access Management Tools
Tachyon
AlienVault USM
7.3
Custom dashboards and workspaces
Tachyon
AlienVault USM
7.1
Host and network-based intrusion detection
Tachyon
AlienVault USM
7.8

Pros

Tachyon

  • Extremely quick responses from Tachyon Explorer provides immediate feedback
  • Automated software reclaim for unused software keeps our licensing costs down
  • Guaranteed State gives us peace of mind that our required policy settings will remain intact
  • Tachyon Experience gives an in-depth insight into proactive performance troubleshooting
David Sixsmith | TrustRadius Reviewer

AlienVault USM

  • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
  • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
  • Top-notch built-in compliance templates and reporting features.
Matthew Stacks | TrustRadius Reviewer

Cons

Tachyon

  • They currently don't have all of their products incorporated into the Tachyon web interface, meaning that we need a separate administration console for using their Shopping product.
  • The 1E Tachyon Exchange is an online repository for common or useful instructions, but it is still a bit lacking. New instructions aren't published very often.
  • Writing your own custom instructions for Tachyon Explorer has a bit of a learning curve if you aren't already familiar with SQL queries or their SCALE language. There is published documentation for SCALE, but I'd like to see them add a basic functionality course to their online training portal.
David Sixsmith | TrustRadius Reviewer

AlienVault USM

  • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
  • Some of the filters when looking for a specific alert aren't that easy to use.
Christian Holton | TrustRadius Reviewer

Likelihood to Renew

Tachyon

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 6.9
Based on 19 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein | TrustRadius Reviewer

Usability

Tachyon

Tachyon 8.0
Based on 1 answer
1E Tachyon has plenty of features and functionality right out of the box. They offer a Tachyon Exchange web portal where you can go to download new Tachyon product packs as they become available through consulting engagements and customer requests. Sometimes you might need to do something more specific or customized than what is available to everyone, and that's when your own knowledge is put to the test. Being able to write your own SCALE code would be invaluable, but takes a while to learn if you aren't already familiar with SQL, PowerShell, or a few other popular languages. Making it your own can definitely take some work, but it's worth it in the end.
David Sixsmith | TrustRadius Reviewer

AlienVault USM

AlienVault USM 6.8
Based on 35 answers
Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge .Each panel is quite well laid out and the filtering search capabilities are quite strong.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Tachyon

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 6.4
Based on 3 answers
We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
Anonymous | TrustRadius Reviewer

Performance

Tachyon

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 7.3
Based on 3 answers
With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
Anonymous | TrustRadius Reviewer

Support Rating

Tachyon

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 7.3
Based on 28 answers
The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
Anonymous | TrustRadius Reviewer

In-Person Training

Tachyon

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 4.5
Based on 1 answer
I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
Anonymous | TrustRadius Reviewer

Online Training

Tachyon

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 8.4
Based on 6 answers
It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
Anonymous | TrustRadius Reviewer

Implementation Rating

Tachyon

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 6.4
Based on 40 answers
AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Tachyon

Microsoft has good intentions, but they are often late to the table. On more than one occasion, we have seen Microsoft incorporate a new feature into their own products, but it's something that 1E had already been offering for a year or more. By the time Microsoft adds a new feature, it has already been in our 1E toolbox and even then doesn't seem to have all of the additional functionality that we get from the 1E software. Currently, we're starting to see Microsoft's push for endpoint performance analytics, which 1E Tachyon has already done impressively for some time now.
David Sixsmith | TrustRadius Reviewer

AlienVault USM

Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base.Devo did not have a MSSP partner base when we looked. Their product is fantastic too.AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
Anonymous | TrustRadius Reviewer

Scalability

Tachyon

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 6.3
Based on 3 answers
The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
Anonymous | TrustRadius Reviewer

Return on Investment

Tachyon

  • Being able to deploy configuration changes while devices are off-network was a real-life-saver for us during the sudden work-from-home scenarios we faced during the pandemic.
  • Reclaiming unused software licenses has provided some additional budget to use towards other products, and helps us to justify the cost of what we already have.
  • Using Experience to proactively troubleshoot performance issues not only reduces the number of help desk tickets but also provides a better work environment for our employees.
David Sixsmith | TrustRadius Reviewer

AlienVault USM

  • Workhorse
  • Real-time system process
Anonymous | TrustRadius Reviewer

Screenshots

Tachyon

Pricing Details

Tachyon

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tachyon Editions & Modules

Additional Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

AlienVault USM Editions & Modules

Edition
Essentials$1,0751
Standard$1,6951
Premium$2,5951
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Tachyon
10.0
AlienVault USM
7.8

Likelihood to Renew

Tachyon
AlienVault USM
6.9

Usability

Tachyon
8.0
AlienVault USM
6.8

Reliability and Availability

Tachyon
AlienVault USM
6.4

Performance

Tachyon
AlienVault USM
7.3

Support Rating

Tachyon
AlienVault USM
7.3

In-Person Training

Tachyon
AlienVault USM
4.5

Online Training

Tachyon
AlienVault USM
8.4

Implementation Rating

Tachyon
AlienVault USM
6.4

Scalability

Tachyon
AlienVault USM
6.3

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