What users are saying about
2 Ratings
19 Ratings
2 Ratings
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Score 10 out of 100
19 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Tachyon

When we are needing to patch workstations for zero-day vulnerabilities or security risks, Tachyon Explorer is our go-to tool to push out those settings quickly. We have a Tachyon server stood up in our DMZ to communicate with the workstations outside of our VPN, so we can push those settings or patches to devices without needing them to attach to our network. It's really nice to be able to communicate with the computers that rarely connect to our corporate network and ensure that they are still protected.We do have the 1E Client installed on all of our internal servers in order to get inventory and licensing information, but we don't typically utilize the Tachyon software on the servers for much else. A different team handles those computers and often requires change management, so expedited changes don't happen often there. Standard deployment and patching tools do the job.
David Sixsmith | TrustRadius Reviewer

KnowBe4 PhishER

Highly recommended if you're using the other KnowBe4 tools as this really can save staff all kinds of time. Would recommend this to anyone using the automated phishing plugin for their users. If you can fit it into the security budget its totally worth its asking price. The company has a deep background of email security and the like.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Incident Response Platforms

Tachyon
9.5
KnowBe4 PhishER
8.6
Centralized Dashboard
Tachyon
9.0
KnowBe4 PhishER
8.0
Live Response for Rapid Remediation
Tachyon
10.0
KnowBe4 PhishER
9.0
Company-wide Incident Reporting
Tachyon
KnowBe4 PhishER
8.0
Integration with Other Security Systems
Tachyon
KnowBe4 PhishER
8.0
Machine Learning to Prevent Incidents
Tachyon
KnowBe4 PhishER
10.0

Pros

Tachyon

  • Extremely quick responses from Tachyon Explorer provides immediate feedback
  • Automated software reclaim for unused software keeps our licensing costs down
  • Guaranteed State gives us peace of mind that our required policy settings will remain intact
  • Tachyon Experience gives an in-depth insight into proactive performance troubleshooting
David Sixsmith | TrustRadius Reviewer

KnowBe4 PhishER

  • Cloud web interface requires no client to be installed
  • Good response from support when issues crop up
  • LDAP integration to import all your users in one shot
Anonymous | TrustRadius Reviewer

Cons

Tachyon

  • They currently don't have all of their products incorporated into the Tachyon web interface, meaning that we need a separate administration console for using their Shopping product.
  • The 1E Tachyon Exchange is an online repository for common or useful instructions, but it is still a bit lacking. New instructions aren't published very often.
  • Writing your own custom instructions for Tachyon Explorer has a bit of a learning curve if you aren't already familiar with SQL queries or their SCALE language. There is published documentation for SCALE, but I'd like to see them add a basic functionality course to their online training portal.
David Sixsmith | TrustRadius Reviewer

KnowBe4 PhishER

  • It seems a lot of new messages are not categorized yet so newer phishing messages may have to be hand checked.
  • As an add-on to our existing KnowBe4 products, it was a good deal but on its own is expensive.
  • The interface is nice but makes it tough to get low-level detailed info.
Anonymous | TrustRadius Reviewer

Usability

Tachyon

Tachyon 8.0
Based on 1 answer
1E Tachyon has plenty of features and functionality right out of the box. They offer a Tachyon Exchange web portal where you can go to download new Tachyon product packs as they become available through consulting engagements and customer requests. Sometimes you might need to do something more specific or customized than what is available to everyone, and that's when your own knowledge is put to the test. Being able to write your own SCALE code would be invaluable, but takes a while to learn if you aren't already familiar with SQL, PowerShell, or a few other popular languages. Making it your own can definitely take some work, but it's worth it in the end.
David Sixsmith | TrustRadius Reviewer

KnowBe4 PhishER

No score
No answers yet
No answers on this topic

Alternatives Considered

Tachyon

Microsoft has good intentions, but they are often late to the table. On more than one occasion, we have seen Microsoft incorporate a new feature into their own products, but it's something that 1E had already been offering for a year or more. By the time Microsoft adds a new feature, it has already been in our 1E toolbox and even then doesn't seem to have all of the additional functionality that we get from the 1E software. Currently, we're starting to see Microsoft's push for endpoint performance analytics, which 1E Tachyon has already done impressively for some time now.
David Sixsmith | TrustRadius Reviewer

KnowBe4 PhishER

To be honest, this is the first time I have used a tool like this. So I can't compare it to other tools that offer this kind of service. I did do my due diligence and based on several comparative studies and research, I decided to go with KnowBe4 because they are the industry leader.
Oliver Cabrejo | TrustRadius Reviewer

Return on Investment

Tachyon

  • Being able to deploy configuration changes while devices are off-network was a real-life-saver for us during the sudden work-from-home scenarios we faced during the pandemic.
  • Reclaiming unused software licenses has provided some additional budget to use towards other products, and helps us to justify the cost of what we already have.
  • Using Experience to proactively troubleshoot performance issues not only reduces the number of help desk tickets but also provides a better work environment for our employees.
David Sixsmith | TrustRadius Reviewer

KnowBe4 PhishER

  • TONS of time saved scanning and looking through submissions by hand
  • After setup it pretty much runs itself without intervention
  • Its costly and does increase security budget
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Tachyon

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

KnowBe4 PhishER

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Tachyon
10.0
KnowBe4 PhishER
9.5

Usability

Tachyon
8.0
KnowBe4 PhishER

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