The 1E Tachyon single agent and platform is a remote endpoint management solution designed to significantly improve IT’s ability to support the Work From Anywhere Enterprise. It provides endpoint diagnostics and remediation, end-user experience management and monitoring, and service delivery for ServiceNow ITSM.
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KnowBe4 PhishER
Score 8.8 out of 10
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PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
$0.50
per month per seat
Pricing
1E Digital Employee Experience (DEX) Platform
KnowBe4 PhishER
Editions & Modules
No answers on this topic
3001-5000 Monthly Pricing Per Seat
$0.50
per month per seat
2001-3000 Monthly Pricing Per Seat
$0.55
per month per seat
1001-2000 Monthly Pricing Per Seat
$0.65
per month per seat
501-1000 Monthly Pricing Per Seat
$0.75
per month per seat
101-500 Monthly Pricing Per Seat
$1.00
per month per seat
Offerings
Pricing Offerings
1E Digital Employee Experience (DEX) Platform
KnowBe4 PhishER
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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PhishER is a monthly per seat price, billed annually.
When we are needing to patch workstations for zero-day vulnerabilities or security risks, Tachyon Explorer is our go-to tool to push out those settings quickly. We have a Tachyon server stood up in our DMZ to communicate with the workstations outside of our VPN, so we can push those settings or patches to devices without needing them to attach to our network. It's really nice to be able to communicate with the computers that rarely connect to our corporate network and ensure that they are still protected. We do have the 1E Client installed on all of our internal servers in order to get inventory and licensing information, but we don't typically utilize the Tachyon software on the servers for much else. A different team handles those computers and often requires change management, so expedited changes don't happen often there. Standard deployment and patching tools do the job.
I have been able to create customized simulated phishing campaigns that are really testing our users ability to "spot the fake." That coupled with the training campaigns that are included make it much more likely that our users will be better prepared to protect our organization by being able to recognize common industry threats, and brings awareness to less common threats that are out there. I love that they have a shared folder full of relevant, recent real-world scams that we can choose from to train our user base.
Analysis and classification of phishing emails using machine learning
Response to reporting users with personalised emails template
Automatic response and actions using integration with Microsoft
Good dashboard with reporting and KPI
Integration with others product to improve scan and analysis
It improves users' security awareness and behavior as receiving an immediate response with the analysis result improves the ability to recognize a phishing email
They currently don't have all of their products incorporated into the Tachyon web interface, meaning that we need a separate administration console for using their Shopping product.
The 1E Tachyon Exchange is an online repository for common or useful instructions, but it is still a bit lacking. New instructions aren't published very often.
Writing your own custom instructions for Tachyon Explorer has a bit of a learning curve if you aren't already familiar with SQL queries or their SCALE language. There is published documentation for SCALE, but I'd like to see them add a basic functionality course to their online training portal.
Enhancing the automated response capabilities, such as directly initiating remediation processes or integrating with other cybersecurity tools, could further streamline the threat management process.
Implementing a feedback system where users can be informed about the outcome of their reported emails might encourage more proactive engagement.
the reporting tool is not as streamlined on mobile devices as it is on desktops. Enhancing mobile functionality would be beneficial
Phish ER has reduced the time my team and I spend on reported emails by over 80%. With the volume of emails reported and a small team this is a must have.
1E Tachyon has plenty of features and functionality right out of the box. They offer a Tachyon Exchange web portal where you can go to download new Tachyon product packs as they become available through consulting engagements and customer requests. Sometimes you might need to do something more specific or customized than what is available to everyone, and that's when your own knowledge is put to the test. Being able to write your own SCALE code would be invaluable, but takes a while to learn if you aren't already familiar with SQL, PowerShell, or a few other popular languages. Making it your own can definitely take some work, but it's worth it in the end.
The configuration is a bit complicated, but easy once you get the hang of it. Once configured, it is easy to manage our malicious emails that are reported by our staff.
Microsoft has good intentions, but they are often late to the table. On more than one occasion, we have seen Microsoft incorporate a new feature into their own products, but it's something that 1E had already been offering for a year or more. By the time Microsoft adds a new feature, it has already been in our 1E toolbox and even then doesn't seem to have all of the additional functionality that we get from the 1E software. Currently, we're starting to see Microsoft's push for endpoint performance analytics, which 1E Tachyon has already done impressively for some time now.
KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.
Being able to deploy configuration changes while devices are off-network was a real-life-saver for us during the sudden work-from-home scenarios we faced during the pandemic.
Reclaiming unused software licenses has provided some additional budget to use towards other products, and helps us to justify the cost of what we already have.
Using Experience to proactively troubleshoot performance issues not only reduces the number of help desk tickets but also provides a better work environment for our employees.
