What users are saying about
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Top Rated
58 Ratings

1Password

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Top Rated
58 Ratings
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Score 8.9 out of 101
4 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

1Password

1Password is a well-regarded, very secure credentials management platform that I believe is suitable for all use cases, whether personal or professional. If you are a user who is security-conscious, and who also has a very large number of active accounts to manage, 1Password is a great tool for you!If you do not have a large number of accounts to manage, or you find the subscription pricing model of 1Password not to your liking, free alternatives provided by Apple and others may be a better fit for your needs.
Benjamin Plotkin profile photo

Ping Identity Platform

Internal/confidential Websites Access control.
Orlando Ortega profile photo

Pros

1Password

  • Securely stores passwords & sensitive data
  • Integration with iPhone's password solution (ability to utilize 1Password info rather than Apple keychain items)
  • Integration with Mac Touch ID
  • Ability to access multiple accounts within a single interface (and search them all -- or not -- as needed)
Jennifer Hess profile photo

Ping Identity Platform

  • Multiplatform
  • Ease of use
  • On line/off line access.
Orlando Ortega profile photo

Cons

1Password

  • If a certain login needs to be placed in two vaults (e.g., for two different teams), any updates must be applied to both instances which creates a bit of a management hurdle. We could create a 'special' vault for those types of items, but that could lead to a lot of extraneous vaults. This is particularly relevant when using the "Guest" feature, as many of the credentials have to be duplicated, and then they won't sync to the Guest vault if they're updated in the Team vault.
  • When using the 1Password iPhone app, the search field takes *forever* to populate results, making the search function essentially unusable. Instead, I typically use the alpha-scrolling and then manually navigate to the item I'm looking for.
  • If I view a specific vault within the desktop app, the next time I use the browser extension the results are also restricted to that vault. In order to get it to look at all vaults again, I have to open the desktop app and change it back to "all vaults" there — there's no way to select the vault within the browser extension.
  • The system walks you through the initial setup steps fairly well, but then setting up the apps can be a bit daunting. I'm planning to get my family members onto a personal plan, but the set up is so complicated that I have to wait until we're together so that I can help them through it. This also creates some difficulty when on-boarding new users for my business, as it takes a lot of effort to be sure they have access to all of the right areas (and then use / save that info in order to log in to the apps).
  • Seems like the business plan should have more options to accommodate organizing credentials for many different clients. Right now, we just rely on consistent naming conventions to allow like items to group together (e.g., Client Name — Website Title), but it's not very elegant and can get lengthy. I know that tags are available for use, but I'm not sure that would achieve the desired result. Initially, I had considered using individual vaults for each client, but there are just too many to merit individual vaults.
  • When using the browser extension, there's no preview of the username, so if you have two records with the same title (e.g., United Mileage Plus), you have to view it before filling to ensure it's the right one. This means that all records must have a unique name / identifier, which can lead to very lengthy titles. This is particularly relevant when you have access to client accounts, since you can't be renaming their items to match your own naming conventions.
Jennifer Hess profile photo

Ping Identity Platform

  • A timer to automatically renew access code would be useful.
Orlando Ortega profile photo

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon profile photo

Ping Identity Platform

No score
No answers yet
No answers on this topic

Support

1Password

1Password 10.0
Based on 1 answer
I haven't had a lot of issues with 1Password in the past, but I have browsed the 1Password support forums a bit when I have needed an answer for something. The support staff seems to be very responsive. They seem to respond to pretty much everything posted in the support forums.
Nate Dillon profile photo

Ping Identity Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

1Password

LastPass is a good free password manager for those just getting started. Its simple ability to share and manage passwords all in the cloud makes it an obvious alternative to 1Password. The only challenge is that it is browser based. For us, we needed a setup that allowed an app to be downloaded on a users' computer as well as their mobile devices for easier access to information and shared resources. 1Password fit the bill because we were impressed with the Dropbox integration and apps that sync in real time to give users updated login info.
Nathan Sichilongo profile photo

Ping Identity Platform

No answers on this topic

Return on Investment

1Password

  • We have been able to save at least 50% more time when setting up new users or removing users from our setup. Previously we had to log in and change passwords manually which took a lot of time and was not secure. 1Password has made this process easier for us and thus made us more efficient
  • In terms of workflow, our teams are now able to share and have access to information quickly as they can accept or request password access from administrators and continue their work.
Nathan Sichilongo profile photo

Ping Identity Platform

  • Avoid information theft by ensuring the user truly has legit access to it.
Orlando Ortega profile photo

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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