142 Ratings
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Score 8.9 out of 100
14 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

1Password

I've been using 1Password for years and while there are some very minor issues it is the go to solution for password management. It offers enterprise ready features as well as storage. It also expands into other storage solutions outside of simple password security. You can create a nice database of items to remember that will remain secure due to the design of the software. Integration with iOS is top notch.
Anonymous | TrustRadius Reviewer

SAP Customer Data Solutions (formerly Gigya)

Gigya is a good product overall. It's great for going from "non-social" to 'highly-social" very rapidly. But as needs become more complex over time, the value starts to decrease a bit.
Anonymous | TrustRadius Reviewer

Pros

1Password

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
Anonymous | TrustRadius Reviewer

SAP Customer Data Solutions (formerly Gigya)

  • Gigya provide a range of flexible APIs which support the development of bespoke engagement tools. They also provide out of the box engagement tools like comments and reactions.
  • Gigya's identity query tool makes it straightforward for users to query the user database using straightforward SQL queries.
  • Gigya's cloud storage is a safe and secure alternative to self-hosted databases.
Anonymous | TrustRadius Reviewer

Cons

1Password

  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
Jose F. Gomez | TrustRadius Reviewer

SAP Customer Data Solutions (formerly Gigya)

  • Nothing obvious. Some editors and traffickers want a more detailed analytics package. Gigya reports are pretty basic. There is a strong need for more advanced analytics and automated reports.
  • We have talked to Gigya about it, and they are working on it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

1Password

1Password 10.0
Based on 2 answers
Its simplicity and vast functionality provide a solution to a former pain point for our organization. As long as 1P exists, we'll be customers.
Gary Gray | TrustRadius Reviewer

SAP Customer Data Solutions (formerly Gigya)

SAP Customer Data Solutions (formerly Gigya) 8.4
Based on 7 answers
It does everything we want on the technical side. I can't speak for the business die of the house, but from our point of view, the product is great.
Anonymous | TrustRadius Reviewer

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon | TrustRadius Reviewer

SAP Customer Data Solutions (formerly Gigya)

SAP Customer Data Solutions (formerly Gigya) 8.2
Based on 6 answers
Admin panel is very clean and effective and manageable. Can't say enough good things about the UI. It's easy to use and enables to configure embeddable widgets by simply copying and pasting Java Script examples.
Anonymous | TrustRadius Reviewer

Reliability and Availability

1Password

No score
No answers yet
No answers on this topic

SAP Customer Data Solutions (formerly Gigya)

SAP Customer Data Solutions (formerly Gigya) 8.4
Based on 12 answers
Very good across the board save for the previously mentioned commenting issues (moderation times out, unable to add to blacklist, some smaller issues)
Anonymous | TrustRadius Reviewer

Performance

1Password

No score
No answers yet
No answers on this topic

SAP Customer Data Solutions (formerly Gigya)

SAP Customer Data Solutions (formerly Gigya) 8.4
Based on 12 answers
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
Anonymous | TrustRadius Reviewer

Support Rating

1Password

1Password 8.8
Based on 29 answers
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
Craig West | TrustRadius Reviewer

SAP Customer Data Solutions (formerly Gigya)

SAP Customer Data Solutions (formerly Gigya) 8.6
Based on 14 answers
Fantastic support team. Very proactive. Not only do they answer questions in a timely manner, but they proactively show us whats coming in next releases. I can also share what I would like to see. They are very honest about what they can do, and what is not likely to be on the roadmap.
I never get any push-back from them about the hours of support. They are always willing to help.
They are also great about suggesting best practices that we might not have thought about. In other words, "Have you thought about doing it this way...".
Anonymous | TrustRadius Reviewer

Online Training

1Password

No score
No answers yet
No answers on this topic

SAP Customer Data Solutions (formerly Gigya)

SAP Customer Data Solutions (formerly Gigya) 7.3
Based on 6 answers
We had multiple conference calls initially to get up and running. The developers had frequent status calls. But we generally didn't require much training. We have a large technical staff that didn't need much had-holding.
Anonymous | TrustRadius Reviewer

Implementation Rating

1Password

No score
No answers yet
No answers on this topic

SAP Customer Data Solutions (formerly Gigya)

SAP Customer Data Solutions (formerly Gigya) 7.5
Based on 12 answers
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
Anonymous | TrustRadius Reviewer

Alternatives Considered

1Password

Outside of 1Password, we used built-in browser password managers (Chrome, FireFox) to keep track of multiple different passwords. While this was fine, it did not allow for a scalable solution which we could easily use across the organization. We found 1Password to be a superior solution which allows for us to accomplish keeping track of multiple passwords in a more effective way.
Anonymous | TrustRadius Reviewer

SAP Customer Data Solutions (formerly Gigya)

The three names that we were given to evaluate against Gigya by our tiger team were Bitium, OneLogin, and Janrain. The last one was just too new to the game, so after a brief review, we passed. We moderately considered Bitium, but OneLogin seemed to win against them more than they lost. In the end, it came down to Gigya versus OneLogin, and we decided to go with Gigya because of the overwhelming reviews of the outstanding customer service.
Anonymous | TrustRadius Reviewer

Return on Investment

1Password

  • It saves time, and time is a very expensive resource.
  • The account details and the sensitive business information in safe behind the 1Password encoding, while staying accessible to stakeholders
  • The password generation is a secure and quick way to help employees register new services on their own.
Anonymous | TrustRadius Reviewer

SAP Customer Data Solutions (formerly Gigya)

  • By adding Google and Facebook as social sign up options, our signups have increased by 30%
  • By seamlessly integrating Gigya and our commerce engine we are able to use personalisation facets from multiple sources
  • Gigya allows customer services a single view of our users helping them to manage accounts and unsubscribe across multiple sites and domains
Gareth Beer | TrustRadius Reviewer

Screenshots

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

1Password Editions & Modules

Edition
Teams$3.991
Business$7.991
EnterpriseCustom Pricing
1Password$2.993
1Password Families$4.993
  1. per user/per month
  2. per month
Additional Pricing Details

SAP Customer Data Solutions (formerly Gigya)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Customer Data Solutions (formerly Gigya) Editions & Modules

Additional Pricing Details

Add comparison