Top Rated
203 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
41 Ratings
Top Rated
203 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

SAP Customer Data Solutions

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Attribute Ratings

  • 1Password is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • SAP Customer Data Solutions is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

1Password

83%
47 Ratings
8.4

SAP Customer Data Solutions

84%
28 Ratings

Likelihood to Renew

10.0

1Password

100%
3 Ratings
8.4

SAP Customer Data Solutions

84%
7 Ratings

Usability

10.0

1Password

100%
1 Rating
8.2

SAP Customer Data Solutions

82%
6 Ratings

Availability

1Password

N/A
0 Ratings
9.0

SAP Customer Data Solutions

90%
31 Ratings

Performance

1Password

N/A
0 Ratings
8.4

SAP Customer Data Solutions

84%
12 Ratings

Support Rating

8.7

1Password

87%
33 Ratings
8.6

SAP Customer Data Solutions

86%
14 Ratings

In-Person Training

1Password

N/A
0 Ratings
7.3

SAP Customer Data Solutions

73%
1 Rating

Online Training

1Password

N/A
0 Ratings
7.3

SAP Customer Data Solutions

73%
6 Ratings

Implementation Rating

1Password

N/A
0 Ratings
7.5

SAP Customer Data Solutions

75%
12 Ratings

Likelihood to Recommend

1Password (AgileBits, Inc)

I've described how I use it to manage confidential client logins for the websites I develop for them. Every site has a myriad of things that need logins - from setting up their domain name and hosting, to building the WordPress site, to getting them set up with email and maintaining their sites. When I need to provide IT support to our staff, I have my phone right there to log in to their computers to address the issues. When I want to order cookies from Amazon or check my home's security camera settings, it's there for personal needs as well. There are sharing features that I haven't explored enough to be comfortable with setting up for staff. They may be just great, but it is a place where I personally don't make use of the program.
Read full review

SAP

SAP Customer Data Solutions can be used in scenarios with thousands of users having access to different devices types and using different social providers to log in the users. This solution is not well suited to small sites with basic integrations.
Read full review

Pros

1Password (AgileBits, Inc)

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
Read full review

SAP

  • Profile orchestration capability has enhanced customer engagement by allowing customers to collaborate with the team and other clients in a single location.
  • SAP Customer Data Solutions unifies holistic client profiles whether known, unknown, online, or offline to one solution.
  • Insight activation is another great aspect of SAP Customer Data Solutions, which enhances in-the-moment decision-making in real-time.
Read full review

Cons

1Password (AgileBits, Inc)

  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
Read full review

SAP

  • Nothing obvious. Some editors and traffickers want a more detailed analytics package. Gigya reports are pretty basic. There is a strong need for more advanced analytics and automated reports.
  • We have talked to Gigya about it, and they are working on it.
Read full review

Pricing Details

1Password

Starting Price

$0

Editions & Modules

1Password editions and modules pricing
EditionModules
Teams$3.991
Business$7.992
EnterpriseCustom Pricing3
1Password$2.994
1Password Families$4.995

Footnotes

  1. per user/per month
  2. per user/per month
  3. none
  4. per month
  5. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

SAP Customer Data Solutions

Starting Price

Editions & Modules

SAP Customer Data Solutions editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    1Password (AgileBits, Inc)

    Its simplicity and vast functionality provide a solution to a former pain point for our organization. As long as 1P exists, we'll be customers.
    Read full review

    SAP

    It's worth it to us to have Gigya support these lower tier platforms. I might conceivably switch to another product that could do this as well and would consider supporting Facebook and Twitter directly in-house.
    Read full review

    Usability

    1Password (AgileBits, Inc)

    The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
    Read full review

    SAP

    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review

    Reliability and Availability

    1Password (AgileBits, Inc)

    No answers on this topic

    SAP

    Like I have mentioned, I have never discovered any drawback on SAP Customer Data Solutions. It’s readily available 24/7/12/365 with no downtime. I am sure if there would some time in the future, the vendor support team will rapidly solve the issue.
    Read full review

    Performance

    1Password (AgileBits, Inc)

    No answers on this topic

    SAP

    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review

    Support Rating

    1Password (AgileBits, Inc)

    I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
    Read full review

    SAP

    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review

    Online Training

    1Password (AgileBits, Inc)

    No answers on this topic

    SAP

    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review

    Implementation Rating

    1Password (AgileBits, Inc)

    No answers on this topic

    SAP

    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review

    Alternatives Considered

    1Password (AgileBits, Inc)

    Outside of 1Password, we used built-in browser password managers (Chrome, FireFox) to keep track of multiple different passwords. While this was fine, it did not allow for a scalable solution which we could easily use across the organization. We found 1Password to be a superior solution which allows for us to accomplish keeping track of multiple passwords in a more effective way.
    Read full review

    SAP

    SALESmanago CDP & Marketing Automation doesn't cover all WYSIWYG email editor tools, which makes it less effective to send high volume outbound emails, unlike SAP Customer Data Solutions which has all the mentioned tools making it independent.
    Read full review

    Return on Investment

    1Password (AgileBits, Inc)

    • It saves time, and time is a very expensive resource.
    • The account details and the sensitive business information in safe behind the 1Password encoding, while staying accessible to stakeholders
    • The password generation is a secure and quick way to help employees register new services on their own.
    Read full review

    SAP

    • It is mainly the user experience at the authentication platform that we provide for our customers.
    • We observed the seamless login to our mobile application with the social application login. This provides a shorter login time over at the payment counter.
    Read full review

    Screenshots

    Add comparison