1ShoppingCart vs. CommentSold

Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.

Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)

• Manages the ins and outs of a payment process
• Direct integration with many marketing platforms for quick data sharing
• Ability to add additional marketing messaging to the process and further cross-sell

Incentivized

• Setting up for live sales and being able to be live on multiple platforms at once
• Setting up the App was very easy
• Sending push notifications directly to my customers
• Reporting is simple and informative

• The UI needs improvement. There are other systems out there that are more intuitive.
• Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.

Incentivized

• We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
• We sometimes have issues getting our lives to work on Instagram
• Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business

If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.

Why can't I give it a MINUS 1 million??? There is effectively no support.

1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly

Incentivized

We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify

• Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
• Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.

• Our online sales have increased 50% since starting CommentSold
• We're slowing increasing app downloads every day
• We are building a relationship and connections with customers who watch our live sales