What users are saying about

1ShoppingCart

23 Ratings
Score 5.6 out of 101

Digital River Global Commerce

19 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

1ShoppingCart

I find that people who own product based businesses do well with 1ShoppingCart. If you are offering products you'd like to sell right from your website, this is a great option. However, there are some things to be aware of, it isn't as easy to sell directly to segmented lists. You'll have to manually segment the lists rather than having more intuitive options. There are other things about 1SC that I really like and definitely see its benefits for sure. Many people I know who use this service are highly product based and its important that they have a reliable cart that works easily and without problems.I don't see 1ShoppingCart as the best option for someone who owns a coaching or consulting business. There may be too many options and since these businesses are based on the list, I'd recommend another service to get more for your unique situation. It's important to look at what you are looking for in your service - are you looking for streamlined marketing avenues and integrated cart with customer service options? Then 1SC may not be the best option.
Eliza Hammesfahr Ceci profile photo

Digital River Global Commerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Christopher Corbett profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Digital River Global Commerce
8.4
Product catalog & listings
1ShoppingCart
7.5
Digital River Global Commerce
10.0
Product management
1ShoppingCart
8.0
Digital River Global Commerce
10.0
Bulk product upload
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Branding
1ShoppingCart
7.5
Digital River Global Commerce
7.5
Mobile storefront
1ShoppingCart
9.0
Digital River Global Commerce
8.6
Product variations
1ShoppingCart
9.0
Digital River Global Commerce
9.1
Website integration
1ShoppingCart
7.0
Digital River Global Commerce
8.5
Visual customization
1ShoppingCart
7.0
Digital River Global Commerce
4.6
CMS
1ShoppingCart
7.0
Digital River Global Commerce
7.7

Online Shopping Cart

1ShoppingCart
8.0
Digital River Global Commerce
9.3
Abandoned cart recovery
1ShoppingCart
9.0
Digital River Global Commerce
9.1
Checkout user experience
1ShoppingCart
7.0
Digital River Global Commerce
9.5

Online Payment System

1ShoppingCart
7.5
Digital River Global Commerce
10.0
eCommerce security
1ShoppingCart
7.5
Digital River Global Commerce
10.0

eCommerce Marketing

1ShoppingCart
7.5
Digital River Global Commerce
6.7
Promotions & discounts
1ShoppingCart
8.0
Digital River Global Commerce
9.1
Personalized recommendations
1ShoppingCart
7.5
Digital River Global Commerce
6.0
SEO
1ShoppingCart
7.0
Digital River Global Commerce
5.0

eCommerce Business Management

1ShoppingCart
9.0
Digital River Global Commerce
7.6
Multi-site management
1ShoppingCart
9.0
Digital River Global Commerce
2.0
Order processing
1ShoppingCart
9.0
Digital River Global Commerce
9.1
Inventory management
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Shipping
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Custom functionality
1ShoppingCart
9.0
Digital River Global Commerce
6.7

Pros

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo
  • Great customer service and support.
  • Easy to use tools.
  • Very flexible/customizable
Christopher Corbett profile photo

Cons

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
No photo available
  • Timeliness of the support provided--at times the staff of Digital River wasn't as efficient as we needed them to be to support our customers.
  • Often frequent changes of Project Managers. At the time I was the lead contact person for communication on support for the back-end of the eCommerce site. From the time of implementation to the time I changed positions within the company (total of two years), there were four different project managers I worked with. This was at times difficulty having to deal with while trying to help customers.
No photo available

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Digital River Global Commerce8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
No photo available

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
No photo available

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • More sales and broader reach to consumers. With the web presence of the eCommerce site, Korn/Ferry products were accessible 24 hours/ 7 days a week. Prior to that change, consumers had to call to order products and had to wait on office hours of when a Customer Service Rep was available.
  • Access to data and analytical information for sales. This also allowed for making a more efficient inventory process.
  • Transformed the Customer Service role to Commercial Operations which was a major plus. The position became more a support position (which is what was needed) than what was previously a Data Entry position. This also allowed opportunities for marketing a lot of the eProducts to consumers that the organization had.
No photo available

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Digital River Global Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details