What users are saying about
23 Ratings
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Score 6.5 out of 101
19 Ratings
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Score 8.6 out of 101

Likelihood to Recommend

1ShoppingCart

I find that people who own product based businesses do well with 1ShoppingCart. If you are offering products you'd like to sell right from your website, this is a great option. However, there are some things to be aware of, it isn't as easy to sell directly to segmented lists. You'll have to manually segment the lists rather than having more intuitive options. There are other things about 1SC that I really like and definitely see its benefits for sure. Many people I know who use this service are highly product based and its important that they have a reliable cart that works easily and without problems.I don't see 1ShoppingCart as the best option for someone who owns a coaching or consulting business. There may be too many options and since these businesses are based on the list, I'd recommend another service to get more for your unique situation. It's important to look at what you are looking for in your service - are you looking for streamlined marketing avenues and integrated cart with customer service options? Then 1SC may not be the best option.
Eliza Hammesfahr Ceci profile photo

Digital River Global Commerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Christopher Corbett profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Digital River Global Commerce
8.7
Product catalog & listings
1ShoppingCart
7.5
Digital River Global Commerce
10.0
Product management
1ShoppingCart
8.0
Digital River Global Commerce
10.0
Bulk product upload
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Branding
1ShoppingCart
7.5
Digital River Global Commerce
7.7
Mobile storefront
1ShoppingCart
9.0
Digital River Global Commerce
9.0
Product variations
1ShoppingCart
9.0
Digital River Global Commerce
9.3
Website integration
1ShoppingCart
7.0
Digital River Global Commerce
8.7
Visual customization
1ShoppingCart
7.0
Digital River Global Commerce
5.0
CMS
1ShoppingCart
7.0
Digital River Global Commerce
8.3

Online Shopping Cart

1ShoppingCart
8.0
Digital River Global Commerce
9.5
Abandoned cart recovery
1ShoppingCart
9.0
Digital River Global Commerce
9.3
Checkout user experience
1ShoppingCart
7.0
Digital River Global Commerce
9.7

Online Payment System

1ShoppingCart
7.5
Digital River Global Commerce
10.0
eCommerce security
1ShoppingCart
7.5
Digital River Global Commerce
10.0

eCommerce Marketing

1ShoppingCart
7.5
Digital River Global Commerce
6.8
Promotions & discounts
1ShoppingCart
8.0
Digital River Global Commerce
9.3
Personalized recommendations
1ShoppingCart
7.5
Digital River Global Commerce
6.0
SEO
1ShoppingCart
7.0
Digital River Global Commerce
5.0

eCommerce Business Management

1ShoppingCart
9.0
Digital River Global Commerce
7.8
Multi-site management
1ShoppingCart
9.0
Digital River Global Commerce
2.0
Order processing
1ShoppingCart
9.0
Digital River Global Commerce
9.3
Inventory management
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Shipping
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Custom functionality
1ShoppingCart
9.0
Digital River Global Commerce
7.7

Pros

1ShoppingCart

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo

Digital River Global Commerce

  • Creating a more efficient and up-to-date market practice via eCommerce.
  • Providing technical support for both front-end and back-end users of their system.
No photo available

Cons

1ShoppingCart

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo

Digital River Global Commerce

  • Enhancement of the platform is almost impossible. If you need a small task to be done, but one which should be implemented for all customers of Digital River Global Commerce, it'll take a significant amount of time to be deployed.
  • Platform has so many features that even Digital River employees don't know all of them.
  • I think Digital River Global Commerce will be too complicated for small companies. It's definitely for big market players.
Madina Mukhamedova profile photo

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo

Digital River Global Commerce

Digital River Global Commerce 8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
No photo available

Alternatives Considered

1ShoppingCart

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo

Digital River Global Commerce

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
No photo available

Return on Investment

1ShoppingCart

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo

Digital River Global Commerce

  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
Madina Mukhamedova profile photo

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Digital River Global Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison