What users are saying about
23 Ratings
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Score 5.8 out of 101
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

Digital River Global Commerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Christopher Corbett profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Digital River Global Commerce
8.5
Product catalog & listings
1ShoppingCart
7.5
Digital River Global Commerce
10.0
Product management
1ShoppingCart
8.0
Digital River Global Commerce
10.0
Bulk product upload
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Branding
1ShoppingCart
7.5
Digital River Global Commerce
7.6
Mobile storefront
1ShoppingCart
9.0
Digital River Global Commerce
8.7
Product variations
1ShoppingCart
9.0
Digital River Global Commerce
9.1
Website integration
1ShoppingCart
7.0
Digital River Global Commerce
8.6
Visual customization
1ShoppingCart
7.0
Digital River Global Commerce
4.7
CMS
1ShoppingCart
7.0
Digital River Global Commerce
7.8

Online Shopping Cart

1ShoppingCart
8.0
Digital River Global Commerce
9.3
Abandoned cart recovery
1ShoppingCart
9.0
Digital River Global Commerce
9.1
Checkout user experience
1ShoppingCart
7.0
Digital River Global Commerce
9.6

Online Payment System

1ShoppingCart
7.5
Digital River Global Commerce
10.0
eCommerce security
1ShoppingCart
7.5
Digital River Global Commerce
10.0

eCommerce Marketing

1ShoppingCart
7.5
Digital River Global Commerce
6.7
Promotions & discounts
1ShoppingCart
8.0
Digital River Global Commerce
9.1
Personalized recommendations
1ShoppingCart
7.5
Digital River Global Commerce
6.0
SEO
1ShoppingCart
7.0
Digital River Global Commerce
5.0

eCommerce Business Management

1ShoppingCart
9.0
Digital River Global Commerce
7.6
Multi-site management
1ShoppingCart
9.0
Digital River Global Commerce
2.0
Order processing
1ShoppingCart
9.0
Digital River Global Commerce
9.1
Inventory management
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Shipping
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Custom functionality
1ShoppingCart
9.0
Digital River Global Commerce
6.9

Pros

  • Email broadcasts are super easy with 1ShoppingCart
  • Affiliate set up and management is easy
No photo available
  • Outsourcing of e-commerce
  • International presence, tax management, etc.
  • Software distribution/Product fulfillment
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Cons

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
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  • Timeliness of the support provided--at times the staff of Digital River wasn't as efficient as we needed them to be to support our customers.
  • Often frequent changes of Project Managers. At the time I was the lead contact person for communication on support for the back-end of the eCommerce site. From the time of implementation to the time I changed positions within the company (total of two years), there were four different project managers I worked with. This was at times difficulty having to deal with while trying to help customers.
No photo available

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Digital River Global Commerce8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
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Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available
Digital River Global Commerce is a powerful tool which hard to compare with others because of its uniqueness. However, because of its massiveness and sometimes сlumsiness, it's easier and more effective to use analogs. Strong sides of Digital River Global Commerce are definitely a wide regional presence and various marketing features, both usually missing in competitor portfolio.
Madina Mukhamedova profile photo

Return on Investment

  • Faster lead conversion, definitely
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  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
Madina Mukhamedova profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Digital River Global Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details