What users are saying about

1ShoppingCart

23 Ratings
Score 5.5 out of 101

Digital River Global Commerce

19 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.

Digital River Global Commerce

It is well suited for large organizations with many SKUs, promotions, and large teams, where flexibility and speed to market are not necessarily as important as repeatability and stability. It is also well suited for digital products, especially if they sell internationally. They have the ability to integrate with an existing system for user management and website in a rather straightforward way as well.

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Digital River Global Commerce
8.4
Product catalog & listings
1ShoppingCart
7.5
Digital River Global Commerce
10.0
Product management
1ShoppingCart
8.0
Digital River Global Commerce
10.0
Bulk product upload
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Branding
1ShoppingCart
7.5
Digital River Global Commerce
7.5
Mobile storefront
1ShoppingCart
9.0
Digital River Global Commerce
8.5
Product variations
1ShoppingCart
9.0
Digital River Global Commerce
9.0
Website integration
1ShoppingCart
7.0
Digital River Global Commerce
8.5
Visual customization
1ShoppingCart
7.0
Digital River Global Commerce
4.5
CMS
1ShoppingCart
7.0
Digital River Global Commerce
7.6

Online Shopping Cart

1ShoppingCart
8.0
Digital River Global Commerce
9.3
Abandoned cart recovery
1ShoppingCart
9.0
Digital River Global Commerce
9.0
Checkout user experience
1ShoppingCart
7.0
Digital River Global Commerce
9.5

Online Payment System

1ShoppingCart
7.5
Digital River Global Commerce
10.0
eCommerce security
1ShoppingCart
7.5
Digital River Global Commerce
10.0

eCommerce Marketing

1ShoppingCart
7.5
Digital River Global Commerce
6.7
Promotions & discounts
1ShoppingCart
8.0
Digital River Global Commerce
9.0
Personalized recommendations
1ShoppingCart
7.5
Digital River Global Commerce
6.0
SEO
1ShoppingCart
7.0
Digital River Global Commerce
5.0

eCommerce Business Management

1ShoppingCart
9.0
Digital River Global Commerce
7.5
Multi-site management
1ShoppingCart
9.0
Digital River Global Commerce
2.0
Order processing
1ShoppingCart
9.0
Digital River Global Commerce
9.0
Inventory management
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Shipping
1ShoppingCart
9.0
Digital River Global Commerce
10.0
Custom functionality
1ShoppingCart
9.0
Digital River Global Commerce
6.6

Pros

  • Email broadcasts are super easy with 1ShoppingCart
  • Affiliate set up and management is easy
  • PCI compliance, huge stress off of our shoulders
  • Merchant of record support
  • Bulk SKU manangement and Bulk Promotion Managment

Cons

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
  • Timeliness of the support provided--at times the staff of Digital River wasn't as efficient as we needed them to be to support our customers.
  • Often frequent changes of Project Managers. At the time I was the lead contact person for communication on support for the back-end of the eCommerce site. From the time of implementation to the time I changed positions within the company (total of two years), there were four different project managers I worked with. This was at times difficulty having to deal with while trying to help customers.

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Digital River Global Commerce8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

Return on Investment

  • Faster lead conversion, definitely
  • More sales and broader reach to consumers. With the web presence of the eCommerce site, Korn/Ferry products were accessible 24 hours/ 7 days a week. Prior to that change, consumers had to call to order products and had to wait on office hours of when a Customer Service Rep was available.
  • Access to data and analytical information for sales. This also allowed for making a more efficient inventory process.
  • Transformed the Customer Service role to Commercial Operations which was a major plus. The position became more a support position (which is what was needed) than what was previously a Data Entry position. This also allowed opportunities for marketing a lot of the eProducts to consumers that the organization had.

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Digital River Global Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details