What users are saying about
23 Ratings
52 Ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

SAP Hybris

SAP Hybris is the right solution for companies looking for a true omnichannel. It can be set across all the organization, in B2C or B2B traditional web channels, in-store, and many more. SAP Hybris integrates seamlessly with SAP ERP and other backend systems through multiple scenarios, Hot Folders, Web Services, Data Hub, etc.
Ivan Boada profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
SAP Hybris
9.5
Product catalog & listings
1ShoppingCart
7.5
SAP Hybris
9.5
Product management
1ShoppingCart
8.0
SAP Hybris
9.9
Bulk product upload
1ShoppingCart
9.0
SAP Hybris
9.6
Branding
1ShoppingCart
7.5
SAP Hybris
9.5
Mobile storefront
1ShoppingCart
9.0
SAP Hybris
9.5
Product variations
1ShoppingCart
9.0
SAP Hybris
9.9
Website integration
1ShoppingCart
7.0
SAP Hybris
10.0
Visual customization
1ShoppingCart
7.0
SAP Hybris
9.0
CMS
1ShoppingCart
7.0
SAP Hybris
9.0

Online Shopping Cart

1ShoppingCart
8.0
SAP Hybris
9.4
Abandoned cart recovery
1ShoppingCart
9.0
SAP Hybris
9.1
Checkout user experience
1ShoppingCart
7.0
SAP Hybris
9.7

Online Payment System

1ShoppingCart
7.5
SAP Hybris
9.9
eCommerce security
1ShoppingCart
7.5
SAP Hybris
9.9

eCommerce Marketing

1ShoppingCart
7.5
SAP Hybris
9.6
Promotions & discounts
1ShoppingCart
8.0
SAP Hybris
9.6
Personalized recommendations
1ShoppingCart
7.5
SAP Hybris
9.2
SEO
1ShoppingCart
7.0
SAP Hybris
10.0

eCommerce Business Management

1ShoppingCart
9.0
SAP Hybris
9.8
Multi-site management
1ShoppingCart
9.0
SAP Hybris
9.9
Order processing
1ShoppingCart
9.0
SAP Hybris
9.8
Inventory management
1ShoppingCart
9.0
SAP Hybris
9.6
Shipping
1ShoppingCart
9.0
SAP Hybris
9.8
Custom functionality
1ShoppingCart
9.0
SAP Hybris
9.9

Pros

1ShoppingCart

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli profile photo

SAP Hybris

  • Hybris YAAS - eCommerce as a Service. Great way to provide an eCommerce solution.
  • Modular infrastructure. Third-party vendors can easily provide hybris modules for a particular eCommerce aspect: payment, tax, fulfillment etc.
  • For a proprietary product hybris provides good documentation and community support.
No photo available

Cons

1ShoppingCart

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo

SAP Hybris

  • Promotion management is not flexible. It comes with a few out of the box promotions, but if you need to do something advanced you need to customize it.
  • Customization of the promotions is very painful.
  • The object-relational mapping framework (aka items.xml) is a bottleneck. It stores all meta-information in a database which causes migration problems. Hope they allow you to build a persistence layer with standard JPA.
  • It's difficult to get help from official support. Last time I had to file a ticket through teh SAP system which wasn't user-friendly.
No photo available

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo

SAP Hybris

SAP Hybris 9.3
Based on 2 answers
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers profile photo

Usability

1ShoppingCart

No score
No answers yet
No answers on this topic

SAP Hybris

SAP Hybris 7.0
Based on 2 answers
Figuring out the CMS tools took some time. Supporting documentation is sparse.I also found the tools to be slow at times, making simple template edits an arduous process.
Erin Riggers profile photo

Implementation

1ShoppingCart

No score
No answers yet
No answers on this topic

SAP Hybris

SAP Hybris 8.0
Based on 1 answer
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers profile photo

Alternatives Considered

1ShoppingCart

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo

SAP Hybris

We selected hybris over Oracle ATG several years ago before it was owned by SAP. It was also before Oracle owned Endeca. A couple of the compelling reasons at the time were newer technology and good support for endeca for search. Since then the acquisitions have happened and SAP/hybris have chosen Apache Solr as their search of choice. We decided to keep endeca and wrote our own integration as to not rely on the deprecated libraries. As for if ATG has kept up and updated technologies, I am unsure. hybris has an ever evolving roadmap and new features come out continually. if you adhere to their standards, upgrades are typically fairly straightforward, so ease of keeping current is another key benefit.
No photo available

Return on Investment

1ShoppingCart

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo

SAP Hybris

  • A slow start with an integrator who was learning along with us drove up project cost. Word to the wise, the right integrator will make all the difference in the world.
  • When leveraged properly the product enables faster time to market because there are many out of the box modules for common tasks.
No photo available

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SAP Hybris

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison