What users are saying about

1ShoppingCart

23 Ratings
Score 5.6 out of 101

JDA Commerce Suite

3 Ratings
Score 6 out of 101

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Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
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JDA Commerce Suite

For small to medium retailers, JDA commerce suite is more appropriate.
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Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
JDA Commerce Suite
7.0
Product catalog & listings
1ShoppingCart
7.5
JDA Commerce Suite
7.0
Product management
1ShoppingCart
8.0
JDA Commerce Suite
7.0
Bulk product upload
1ShoppingCart
9.0
JDA Commerce Suite
7.0
Branding
1ShoppingCart
7.5
JDA Commerce Suite
Mobile storefront
1ShoppingCart
9.0
JDA Commerce Suite
Product variations
1ShoppingCart
9.0
JDA Commerce Suite
Website integration
1ShoppingCart
7.0
JDA Commerce Suite
7.0
Visual customization
1ShoppingCart
7.0
JDA Commerce Suite
CMS
1ShoppingCart
7.0
JDA Commerce Suite

Online Shopping Cart

1ShoppingCart
8.0
JDA Commerce Suite
Abandoned cart recovery
1ShoppingCart
9.0
JDA Commerce Suite
Checkout user experience
1ShoppingCart
7.0
JDA Commerce Suite

Online Payment System

1ShoppingCart
7.5
JDA Commerce Suite
eCommerce security
1ShoppingCart
7.5
JDA Commerce Suite

eCommerce Marketing

1ShoppingCart
7.5
JDA Commerce Suite
7.0
Promotions & discounts
1ShoppingCart
8.0
JDA Commerce Suite
7.0
Personalized recommendations
1ShoppingCart
7.5
JDA Commerce Suite
SEO
1ShoppingCart
7.0
JDA Commerce Suite

eCommerce Business Management

1ShoppingCart
9.0
JDA Commerce Suite
7.0
Multi-site management
1ShoppingCart
9.0
JDA Commerce Suite
Order processing
1ShoppingCart
9.0
JDA Commerce Suite
7.0
Inventory management
1ShoppingCart
9.0
JDA Commerce Suite
7.0
Shipping
1ShoppingCart
9.0
JDA Commerce Suite
7.0
Custom functionality
1ShoppingCart
9.0
JDA Commerce Suite
7.0

Pros

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo
  • Efficient order fulfillment that is based on demand and labor availability.
  • Single view of inventory and order information.
  • Ease of use.
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Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo
  • Earlier JDA versions did not supporting all the protocols for integration for example, sonic MQ. We had to spend lot of time writing adapters for that.
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Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
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No answers yet
No answers on this topic

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
The decision was already made by the architects and by the time I joined [the company]. The JDA implementation was already in place. However, the cost of the product and the targeted retailers would have made a lot of sense when choosing JDA Commerce Suite.
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Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • Reduction in slow-moving inventory and out of stock messages which in turn helped clients to get more ROI.
  • Efficient inventory management across all DCs and stores increased the accuracy of promising of inventory and forecasts.
No photo available

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

JDA Commerce Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details