1ShoppingCart vs Kibo eCommerce

• Email broadcasts are super easy with 1ShoppingCart
• Affiliate set up and management is easy

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• Single admin tool for multiple sites is a huge plus. Eliminates much duplication of labor and a shared code base is also much simpler.
• Native responsive design in the latest version is great.
• Dynamic product categories is a big win.

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• I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
• When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
• Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!

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• The discount engine is challenging and not nearly as robust or easy to use as the former MarketLive counterpart.
• Some of the product functionality that was native to the MarketLive platform has not translated well (or at all) to the Kibo NG version.

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• Faster lead conversion, definitely

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• Supporting our eCommerce business for 11 years (first as MarketLive, now as Kibo).

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