What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.8 out of 100
Based on 27 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 8 reviews and ratings
Feature Set Ratings
- 1ShoppingCart ranks higher in 1 feature set: eCommerce Business Management
- Kibo eCommerce ranks higher in 4 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing
Online Storefront

5.5
1ShoppingCart
55%
8.4
Kibo eCommerce
84%
Kibo eCommerce ranks higher in 8/9 features
Kibo eCommerce ranks higher in 8/9 features
Product catalog & listings

6.0
60%
3 Ratings
8.4
84%
6 Ratings
Product management

4.3
43%
4 Ratings
8.4
84%
6 Ratings
Bulk product upload

8.0
80%
2 Ratings
7.6
76%
5 Ratings
Branding

7.0
70%
3 Ratings
8.4
84%
6 Ratings
Mobile storefront

5.0
50%
2 Ratings
8.6
86%
6 Ratings
Product variations

5.0
50%
2 Ratings
8.8
88%
5 Ratings
Website integration

5.3
53%
4 Ratings
8.1
81%
4 Ratings
Visual customization

3.4
34%
4 Ratings
8.4
84%
6 Ratings
CMS

5.4
54%
4 Ratings
9.0
90%
4 Ratings
Online Shopping Cart

5.8
1ShoppingCart
58%
9.0
Kibo eCommerce
90%
1ShoppingCart ranks higher in 1/2 features
1ShoppingCart ranks higher in 1/2 features
Abandoned cart recovery

5.3
53%
3 Ratings
N/A
0 Ratings
Checkout user experience

6.3
63%
4 Ratings
9.0
90%
2 Ratings
Online Payment System

7.4
1ShoppingCart
74%
8.7
Kibo eCommerce
87%
Kibo eCommerce ranks higher in 1/1 features
Kibo eCommerce ranks higher in 1/1 features
eCommerce security

7.4
74%
4 Ratings
8.7
87%
6 Ratings
eCommerce Marketing

7.1
1ShoppingCart
71%
7.8
Kibo eCommerce
78%
Kibo eCommerce ranks higher in 2/3 features
Kibo eCommerce ranks higher in 2/3 features
Promotions & discounts

8.0
80%
3 Ratings
8.6
86%
6 Ratings
Personalized recommendations

9.0
90%
3 Ratings
N/A
0 Ratings
SEO

4.3
43%
4 Ratings
7.0
70%
2 Ratings
eCommerce Business Management

7.9
1ShoppingCart
79%
7.7
Kibo eCommerce
77%
1ShoppingCart ranks higher in 4/5 features
1ShoppingCart ranks higher in 4/5 features
Multi-site management

10.0
100%
2 Ratings
8.3
83%
6 Ratings
Order processing

6.3
63%
3 Ratings
9.0
90%
2 Ratings
Inventory management

9.0
90%
2 Ratings
9.0
90%
1 Rating
Shipping

9.0
90%
2 Ratings
9.0
90%
1 Rating
Custom functionality

5.3
53%
3 Ratings
3.0
30%
1 Rating
Attribute Ratings
- Kibo eCommerce is rated higher in 1 area: Likelihood to Recommend
- 1ShoppingCart and Kibo eCommerce are tied in 1 area: Support Rating
Likelihood to Recommend

3.9
1ShoppingCart
39%
6 Ratings
8.2
Kibo eCommerce
82%
6 Ratings
Likelihood to Renew

5.5
1ShoppingCart
55%
2 Ratings
Kibo eCommerce
N/A
0 Ratings
Support Rating

1.0
1ShoppingCart
10%
1 Rating
1.0
Kibo eCommerce
10%
2 Ratings
Implementation Rating

1ShoppingCart
N/A
0 Ratings
1.0
Kibo eCommerce
10%
2 Ratings
Likelihood to Recommend
1ShoppingCart
Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Founder
sydneybarrows.comAlternative Medicine, 1-10 employees
Kibo eCommerce
The platform has flexibility at its core and we have made full use of that capability. Even if Kibo [eCommerce] hasn't been ready to provide features and functions we need, we have the opportunity to build them ourselves. The platform started as Mozu and while it was relatively well-developed for DTC, it lacked a lot of basic B2B functionality. As a result, when we were ready to move into that arena, we built a lot for ourselves (including a multi-level account system and a tool to manage it). Keep in mind, too, that Kibo eCommerce is part of a larger suite of tools. The company has purchased a mobile Point-of-Sale system, Baynote, Certona, Monetate, and an OMS. If you need a full-scale solution, they can offer a lot. As I mentioned previously, their support and documentation need shoring up. They're not terrible, but they hinder (rather than help) when it comes to fulfilling the platform's promise of letting the customers be self-service in building out their capabilities.
Vice President of Global eBusiness
Jelly Belly Candy CompanyFood & Beverages, 501-1000 employees
Pros
1ShoppingCart
- Manages the ins and outs of a payment process
- Direct integration with many marketing platforms for quick data sharing
- Ability to add additional marketing messaging to the process and further cross-sell
Enterprise Marketing Manager
PTCComputer Software, 5001-10,000 employees
Kibo eCommerce
- Mozu offers a flexible multi site setup where you can feed multiple sites from the same product and order database.
- Mozu allows you to create as many attributes as you would like across customer, orders, and products. This flexibility can be really powerful.
Vice President
Total Home SupplyRetail, 1-10 employees
Cons
1ShoppingCart
- The UI needs improvement. There are other systems out there that are more intuitive.
- Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.

Verified User
Director in Professional Services
Internet Company, 11-50 employeesKibo eCommerce
- Prebuilt Integration - There is not currently a large number of preexisting integrations, but custom integrations are fairly quick
- Time to Deploy - Don't get me wrong, We have deployed in the timeline we expected, but if you are trying to get something off the ground fast, Kibo might not be right for you. It is a robust platform that take some time to get up and running.
- Complicated Shipping - if you have a complicated shipped process, you might want to look for a tool to help, Kibo does not have very robust out of the box shipping capabilities.
Director of Digital Strategy
Coastal Construction ProductsConstruction, 51-200 employees
Pricing Details
1ShoppingCart
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$34 per month
Kibo eCommerce
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
1ShoppingCart
1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Owner
Peace on My PlateProfessional Training & Coaching, 1-10 employees
Kibo eCommerce
No score
No answers yet
No answers on this topic
Support Rating
1ShoppingCart
1ShoppingCart 1.0
Based on 1 answer
Why can't I give it a MINUS 1 million??? There is effectively no support.
Founder
sydneybarrows.comAlternative Medicine, 1-10 employees
Kibo eCommerce
Kibo eCommerce 1.0
Based on 2 answers
One positive note is that I have always been able to get someone on the phone in support whenever I have called, even at 1 AM. Getting someone on the phone is only half the battle though. In the first few months of using Mozu it often seemed that support didn’t know anymore about Mozu than we did. This has slowly started to change, but as a daily user you are likely to be on par with support in terms of knowing what to do when you encounter a problem. The support phone number is really most useful for having them put in a support ticket for you rather than typing it all out yourself and emailing it. It is very rare that the support reps are actually empowered to solve the problem at hand. Unless the issue you are having is user error, they will just take your information and pass it on the proper department. Your request or problem will then be ignored for months on end. Some day, it might actually get fixed but you are unlikely to be notified that this has happened. Most of these issues are assigned an internal ID that they use for tracking. Support is more than happy to pass this ID along, but it is useless. There is no way to actually see where the issue lies in the endless queue of similar issues.
Vice President
Total Home SupplyRetail, 1-10 employees
Implementation Rating
1ShoppingCart
No score
No answers yet
No answers on this topic
Kibo eCommerce
Kibo eCommerce 1.0
Based on 2 answers
At the time of our implementation Mozu did not have any processes or procedures set up around going live. We basically were forced to just wing it and hope for the best
Vice President
Total Home SupplyRetail, 1-10 employees
Alternatives Considered
1ShoppingCart
1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
Internet Marketing Specialist: Content Marketing, Social Media Marketing, Blogging
HIT VirtualInternet, 1-10 employees
Kibo eCommerce
We had a custom, in-house ecommerce website before moving to Kibo. It was brittle, slow, and wasn't going to scale nearly well enough or fast enough to keep up with our requirements
Vice President of Global eBusiness
Jelly Belly Candy CompanyFood & Beverages, 501-1000 employees
Return on Investment
1ShoppingCart
- Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
- Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.
Owner
Virtual Web ConceptsInformation Technology and Services, 1-10 employees
Kibo eCommerce
- Kibo has always delivered rapid & exceptional support to our organization
- Kibo has been cost-competitive when considering other vendors
- The platform continues to add value without requiring substantial additional investments

Verified User
Director in Information Technology
Retail Company, 501-1000 employees