What users are saying about
27 Ratings
27 Ratings
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Score 5.8 out of 100
8 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • 1ShoppingCart ranks higher in 1 feature set: eCommerce Business Management
  • Kibo eCommerce ranks higher in 4 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing

Online Storefront

5.5

1ShoppingCart

55%
8.4

Kibo eCommerce

84%
Kibo eCommerce ranks higher in 8/9 features

Product catalog & listings

6.0
60%
3 Ratings
8.4
84%
6 Ratings

Product management

4.3
43%
4 Ratings
8.4
84%
6 Ratings

Bulk product upload

8.0
80%
2 Ratings
7.6
76%
5 Ratings

Branding

7.0
70%
3 Ratings
8.4
84%
6 Ratings

Mobile storefront

5.0
50%
2 Ratings
8.6
86%
6 Ratings

Product variations

5.0
50%
2 Ratings
8.8
88%
5 Ratings

Website integration

5.3
53%
4 Ratings
8.1
81%
4 Ratings

Visual customization

3.4
34%
4 Ratings
8.4
84%
6 Ratings

CMS

5.4
54%
4 Ratings
9.0
90%
4 Ratings

Online Shopping Cart

5.8

1ShoppingCart

58%
9.0

Kibo eCommerce

90%
1ShoppingCart ranks higher in 1/2 features

Abandoned cart recovery

5.3
53%
3 Ratings
N/A
0 Ratings

Checkout user experience

6.3
63%
4 Ratings
9.0
90%
2 Ratings

Online Payment System

7.4

1ShoppingCart

74%
8.7

Kibo eCommerce

87%
Kibo eCommerce ranks higher in 1/1 features

eCommerce security

7.4
74%
4 Ratings
8.7
87%
6 Ratings

eCommerce Marketing

7.1

1ShoppingCart

71%
7.8

Kibo eCommerce

78%
Kibo eCommerce ranks higher in 2/3 features

Promotions & discounts

8.0
80%
3 Ratings
8.6
86%
6 Ratings

Personalized recommendations

9.0
90%
3 Ratings
N/A
0 Ratings

SEO

4.3
43%
4 Ratings
7.0
70%
2 Ratings

eCommerce Business Management

7.9

1ShoppingCart

79%
7.7

Kibo eCommerce

77%
1ShoppingCart ranks higher in 4/5 features

Multi-site management

10.0
100%
2 Ratings
8.3
83%
6 Ratings

Order processing

6.3
63%
3 Ratings
9.0
90%
2 Ratings

Inventory management

9.0
90%
2 Ratings
9.0
90%
1 Rating

Shipping

9.0
90%
2 Ratings
9.0
90%
1 Rating

Custom functionality

5.3
53%
3 Ratings
3.0
30%
1 Rating

Attribute Ratings

  • Kibo eCommerce is rated higher in 1 area: Likelihood to Recommend
  • 1ShoppingCart and Kibo eCommerce are tied in 1 area: Support Rating

Likelihood to Recommend

3.9

1ShoppingCart

39%
6 Ratings
8.2

Kibo eCommerce

82%
6 Ratings

Likelihood to Renew

5.5

1ShoppingCart

55%
2 Ratings

Kibo eCommerce

N/A
0 Ratings

Support Rating

1.0

1ShoppingCart

10%
1 Rating
1.0

Kibo eCommerce

10%
2 Ratings

Implementation Rating

1ShoppingCart

N/A
0 Ratings
1.0

Kibo eCommerce

10%
2 Ratings

Likelihood to Recommend

1ShoppingCart

Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Sydney Barrows | TrustRadius Reviewer

Kibo eCommerce

The platform has flexibility at its core and we have made full use of that capability. Even if Kibo [eCommerce] hasn't been ready to provide features and functions we need, we have the opportunity to build them ourselves. The platform started as Mozu and while it was relatively well-developed for DTC, it lacked a lot of basic B2B functionality. As a result, when we were ready to move into that arena, we built a lot for ourselves (including a multi-level account system and a tool to manage it). Keep in mind, too, that Kibo eCommerce is part of a larger suite of tools. The company has purchased a mobile Point-of-Sale system, Baynote, Certona, Monetate, and an OMS. If you need a full-scale solution, they can offer a lot. As I mentioned previously, their support and documentation need shoring up. They're not terrible, but they hinder (rather than help) when it comes to fulfilling the platform's promise of letting the customers be self-service in building out their capabilities.
Brandon Finch | TrustRadius Reviewer

Pros

1ShoppingCart

  • Manages the ins and outs of a payment process
  • Direct integration with many marketing platforms for quick data sharing
  • Ability to add additional marketing messaging to the process and further cross-sell
Ramin (Remi) Sabouri, MBA | TrustRadius Reviewer

Kibo eCommerce

  • Mozu offers a flexible multi site setup where you can feed multiple sites from the same product and order database.
  • Mozu allows you to create as many attributes as you would like across customer, orders, and products. This flexibility can be really powerful.
Mickey Luongo | TrustRadius Reviewer

Cons

1ShoppingCart

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
Anonymous | TrustRadius Reviewer

Kibo eCommerce

  • Prebuilt Integration - There is not currently a large number of preexisting integrations, but custom integrations are fairly quick
  • Time to Deploy - Don't get me wrong, We have deployed in the timeline we expected, but if you are trying to get something off the ground fast, Kibo might not be right for you. It is a robust platform that take some time to get up and running.
  • Complicated Shipping - if you have a complicated shipped process, you might want to look for a tool to help, Kibo does not have very robust out of the box shipping capabilities.
Tim Lavinder | TrustRadius Reviewer

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$34 per month

Kibo eCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci | TrustRadius Reviewer

Kibo eCommerce

No score
No answers yet
No answers on this topic

Support Rating

1ShoppingCart

1ShoppingCart 1.0
Based on 1 answer
Why can't I give it a MINUS 1 million??? There is effectively no support.
Sydney Barrows | TrustRadius Reviewer

Kibo eCommerce

Kibo eCommerce 1.0
Based on 2 answers
One positive note is that I have always been able to get someone on the phone in support whenever I have called, even at 1 AM. Getting someone on the phone is only half the battle though. In the first few months of using Mozu it often seemed that support didn’t know anymore about Mozu than we did. This has slowly started to change, but as a daily user you are likely to be on par with support in terms of knowing what to do when you encounter a problem. The support phone number is really most useful for having them put in a support ticket for you rather than typing it all out yourself and emailing it. It is very rare that the support reps are actually empowered to solve the problem at hand. Unless the issue you are having is user error, they will just take your information and pass it on the proper department. Your request or problem will then be ignored for months on end. Some day, it might actually get fixed but you are unlikely to be notified that this has happened. Most of these issues are assigned an internal ID that they use for tracking. Support is more than happy to pass this ID along, but it is useless. There is no way to actually see where the issue lies in the endless queue of similar issues.
Mickey Luongo | TrustRadius Reviewer

Implementation Rating

1ShoppingCart

No score
No answers yet
No answers on this topic

Kibo eCommerce

Kibo eCommerce 1.0
Based on 2 answers
At the time of our implementation Mozu did not have any processes or procedures set up around going live. We basically were forced to just wing it and hope for the best
Mickey Luongo | TrustRadius Reviewer

Alternatives Considered

1ShoppingCart

1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
Karen Repoli | TrustRadius Reviewer

Kibo eCommerce

We had a custom, in-house ecommerce website before moving to Kibo. It was brittle, slow, and wasn't going to scale nearly well enough or fast enough to keep up with our requirements
Brandon Finch | TrustRadius Reviewer

Return on Investment

1ShoppingCart

  • Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
  • Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.
Kristin Kuzik | TrustRadius Reviewer

Kibo eCommerce

  • Kibo has always delivered rapid & exceptional support to our organization
  • Kibo has been cost-competitive when considering other vendors
  • The platform continues to add value without requiring substantial additional investments
Anonymous | TrustRadius Reviewer

Screenshots

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