1ShoppingCart vs. Kibo eCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1ShoppingCart
Score 8.7 out of 10
N/A
1ShoppingCart is a shopping cart and eCommerce software featuring integrated eCommerce, email, and online marketing software tools. The platforms is owned and supported by Web.com.
$34
per month
Kibo eCommerce
Score 7.5 out of 10
N/A
Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by Kibo Software from Volusion in October 2016.N/A
Pricing
1ShoppingCartKibo eCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
1ShoppingCartKibo eCommerce
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
1ShoppingCartKibo eCommerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
1ShoppingCart
4.6
4 Ratings
50% below category average
Kibo eCommerce
8.3
6 Ratings
8% above category average
Product catalog & listings6.03 Ratings8.46 Ratings
Product management2.14 Ratings8.26 Ratings
Bulk product upload8.02 Ratings7.65 Ratings
Branding7.03 Ratings8.26 Ratings
Mobile storefront5.02 Ratings8.56 Ratings
Product variations5.02 Ratings8.55 Ratings
Website integration2.54 Ratings8.04 Ratings
Visual customization1.84 Ratings8.16 Ratings
CMS3.84 Ratings8.74 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
1ShoppingCart
3.3
4 Ratings
79% below category average
Kibo eCommerce
9.0
2 Ratings
17% above category average
Abandoned cart recovery2.53 Ratings00 Ratings
Checkout user experience4.14 Ratings9.02 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
1ShoppingCart
5.8
4 Ratings
36% below category average
Kibo eCommerce
8.4
6 Ratings
1% above category average
eCommerce security5.84 Ratings8.46 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
1ShoppingCart
6.4
4 Ratings
16% below category average
Kibo eCommerce
7.7
6 Ratings
3% above category average
Promotions & discounts8.03 Ratings8.56 Ratings
Personalized recommendations9.03 Ratings00 Ratings
SEO2.14 Ratings7.02 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
1ShoppingCart
6.9
3 Ratings
12% below category average
Kibo eCommerce
7.6
6 Ratings
3% below category average
Multi-site management10.02 Ratings8.26 Ratings
Order processing4.13 Ratings9.02 Ratings
Inventory management9.02 Ratings9.01 Ratings
Shipping9.02 Ratings9.01 Ratings
Custom functionality2.53 Ratings3.01 Ratings
Best Alternatives
1ShoppingCartKibo eCommerce
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Ecwid by Lightspeed
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
1ShoppingCartKibo eCommerce
Likelihood to Recommend
2.0
(6 ratings)
7.9
(6 ratings)
Likelihood to Renew
5.5
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
1.0
(1 ratings)
Implementation Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
1ShoppingCartKibo eCommerce
Likelihood to Recommend
Newfold Digital
Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Read full review
Kibo Software, Inc.
The platform has flexibility at its core and we have made full use of that capability. Even if Kibo [eCommerce] hasn't been ready to provide features and functions we need, we have the opportunity to build them ourselves. The platform started as Mozu and while it was relatively well-developed for DTC, it lacked a lot of basic B2B functionality. As a result, when we were ready to move into that arena, we built a lot for ourselves (including a multi-level account system and a tool to manage it). Keep in mind, too, that Kibo eCommerce is part of a larger suite of tools. The company has purchased a mobile Point-of-Sale system, Baynote, Certona, Monetate, and an OMS. If you need a full-scale solution, they can offer a lot. As I mentioned previously, their support and documentation need shoring up. They're not terrible, but they hinder (rather than help) when it comes to fulfilling the platform's promise of letting the customers be self-service in building out their capabilities.
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Pros
Newfold Digital
  • Manages the ins and outs of a payment process
  • Direct integration with many marketing platforms for quick data sharing
  • Ability to add additional marketing messaging to the process and further cross-sell
Read full review
Kibo Software, Inc.
  • Mozu offers a flexible multi site setup where you can feed multiple sites from the same product and order database.
  • Mozu allows you to create as many attributes as you would like across customer, orders, and products. This flexibility can be really powerful.
Read full review
Cons
Newfold Digital
  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
Read full review
Kibo Software, Inc.
  • Prebuilt Integration - There is not currently a large number of preexisting integrations, but custom integrations are fairly quick
  • Time to Deploy - Don't get me wrong, We have deployed in the timeline we expected, but if you are trying to get something off the ground fast, Kibo might not be right for you. It is a robust platform that take some time to get up and running.
  • Complicated Shipping - if you have a complicated shipped process, you might want to look for a tool to help, Kibo does not have very robust out of the box shipping capabilities.
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Likelihood to Renew
Newfold Digital
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
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Kibo Software, Inc.
No answers on this topic
Support Rating
Newfold Digital
Why can't I give it a MINUS 1 million??? There is effectively no support.
Read full review
Kibo Software, Inc.
One positive note is that I have always been able to get someone on the phone in support whenever I have called, even at 1 AM. Getting someone on the phone is only half the battle though. In the first few months of using Mozu it often seemed that support didn’t know anymore about Mozu than we did. This has slowly started to change, but as a daily user you are likely to be on par with support in terms of knowing what to do when you encounter a problem. The support phone number is really most useful for having them put in a support ticket for you rather than typing it all out yourself and emailing it. It is very rare that the support reps are actually empowered to solve the problem at hand. Unless the issue you are having is user error, they will just take your information and pass it on the proper department. Your request or problem will then be ignored for months on end. Some day, it might actually get fixed but you are unlikely to be notified that this has happened. Most of these issues are assigned an internal ID that they use for tracking. Support is more than happy to pass this ID along, but it is useless. There is no way to actually see where the issue lies in the endless queue of similar issues.
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Implementation Rating
Newfold Digital
No answers on this topic
Kibo Software, Inc.
At the time of our implementation Mozu did not have any processes or procedures set up around going live. We basically were forced to just wing it and hope for the best
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Alternatives Considered
Newfold Digital
1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
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Kibo Software, Inc.
We had a custom, in-house ecommerce website before moving to Kibo. It was brittle, slow, and wasn't going to scale nearly well enough or fast enough to keep up with our requirements
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Return on Investment
Newfold Digital
  • Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
  • Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.
Read full review
Kibo Software, Inc.
  • Kibo has always delivered rapid & exceptional support to our organization
  • Kibo has been cost-competitive when considering other vendors
  • The platform continues to add value without requiring substantial additional investments
Read full review
ScreenShots

Kibo eCommerce Screenshots

Screenshot of User Friendly Tooling:
Empower non-technical teams to manage the look & feel of the digital storefront with drag-&-drop functionality, preview environments, & intuitive content management tools.Screenshot of Mobile-First Architecture:
Deliver consistent online experiences with natively responsive sites on a single code base