1ShoppingCart vs Kibo eCommerce

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.

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Verified User

Director in Professional Services

Internet Company, 11-50 employees

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Kibo eCommerce

Overall, a great eCommerce platform. I do think, however, that there are many things built into its predecessor that still need to be incorporated into the Kibo version.Hosting and support are top-notch and very responsive at any time of day or night.Adding new features and capabilities should be a bit more streamlined and it would be nice to see 3rd party integrations and features become included standards sooner and with greater frequency.

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Verified User

Director in Marketing

Retail Company, 51-200 employees

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Feature Rating Comparison

1ShoppingCart

7.9

Kibo eCommerce

8.4

Product catalog & listings

7.5

8.0

Product management

8.0

7.0

Bulk product upload

9.0

Branding

7.5

9.0

Mobile storefront

9.0

Product variations

9.0

8.0

Website integration

7.0

9.0

Visual customization

7.0

9.0

CMS

7.0

8.0

1ShoppingCart

8.0

Kibo eCommerce

9.0

Abandoned cart recovery

9.0

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Checkout user experience

7.0

9.0

1ShoppingCart

7.5

Kibo eCommerce

9.0

eCommerce security

7.5

9.0

1ShoppingCart

7.5

Kibo eCommerce

7.0

Promotions & discounts

8.0

7.0

Personalized recommendations

7.5

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SEO

7.0

1ShoppingCart

9.0

Kibo eCommerce

9.3

Multi-site management

9.0

10.0

Order processing

9.0

Inventory management

9.0

Shipping

9.0

Custom functionality

9.0

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Pros

Email Marketing - Easy to use templates but you can also use your custom html template.
Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.

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Karen Repoli

Internet Marketing Specialist: Content Marketing, Social Media Marketing, Blogging

HIT VirtualInternet, 1-10 employees

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Single admin tool for multiple sites is a huge plus. Eliminates much duplication of labor and a shared code base is also much simpler.
Native responsive design in the latest version is great.
Dynamic product categories is a big win.

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Verified User

Director in Marketing

Retail Company, 51-200 employees

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Cons

I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!

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Eliza Hammesfahr Ceci

Owner

Peace on My PlateProfessional Training & Coaching, 1-10 employees

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The discount engine is challenging and not nearly as robust or easy to use as the former MarketLive counterpart.
Some of the product functionality that was native to the MarketLive platform has not translated well (or at all) to the Kibo NG version.

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Verified User

Director in Marketing

Retail Company, 51-200 employees

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Likelihood to Renew

1ShoppingCart5.5

Based on 2 answers

If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.

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Eliza Hammesfahr Ceci

Owner

Peace on My PlateProfessional Training & Coaching, 1-10 employees

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Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC

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Eliza Hammesfahr Ceci

Owner

Peace on My PlateProfessional Training & Coaching, 1-10 employees

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