What users are saying about
23 Ratings
23 Ratings
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Score 5.9 out of 101
2 Ratings
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Score 6 out of 101

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Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

Kibo eCommerce

Overall, a great eCommerce platform. I do think, however, that there are many things built into its predecessor that still need to be incorporated into the Kibo version.Hosting and support are top-notch and very responsive at any time of day or night.Adding new features and capabilities should be a bit more streamlined and it would be nice to see 3rd party integrations and features become included standards sooner and with greater frequency.
No photo available

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Kibo eCommerce
8.4
Product catalog & listings
1ShoppingCart
7.5
Kibo eCommerce
8.0
Product management
1ShoppingCart
8.0
Kibo eCommerce
7.0
Bulk product upload
1ShoppingCart
9.0
Kibo eCommerce
9.0
Branding
1ShoppingCart
7.5
Kibo eCommerce
9.0
Mobile storefront
1ShoppingCart
9.0
Kibo eCommerce
9.0
Product variations
1ShoppingCart
9.0
Kibo eCommerce
8.0
Website integration
1ShoppingCart
7.0
Kibo eCommerce
9.0
Visual customization
1ShoppingCart
7.0
Kibo eCommerce
9.0
CMS
1ShoppingCart
7.0
Kibo eCommerce
8.0

Online Shopping Cart

1ShoppingCart
8.0
Kibo eCommerce
9.0
Abandoned cart recovery
1ShoppingCart
9.0
Kibo eCommerce
Checkout user experience
1ShoppingCart
7.0
Kibo eCommerce
9.0

Online Payment System

1ShoppingCart
7.5
Kibo eCommerce
9.0
eCommerce security
1ShoppingCart
7.5
Kibo eCommerce
9.0

eCommerce Marketing

1ShoppingCart
7.5
Kibo eCommerce
7.0
Promotions & discounts
1ShoppingCart
8.0
Kibo eCommerce
7.0
Personalized recommendations
1ShoppingCart
7.5
Kibo eCommerce
SEO
1ShoppingCart
7.0
Kibo eCommerce
7.0

eCommerce Business Management

1ShoppingCart
9.0
Kibo eCommerce
9.3
Multi-site management
1ShoppingCart
9.0
Kibo eCommerce
10.0
Order processing
1ShoppingCart
9.0
Kibo eCommerce
9.0
Inventory management
1ShoppingCart
9.0
Kibo eCommerce
9.0
Shipping
1ShoppingCart
9.0
Kibo eCommerce
9.0
Custom functionality
1ShoppingCart
9.0
Kibo eCommerce

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli profile photo
  • Single admin tool for multiple sites is a huge plus. Eliminates much duplication of labor and a shared code base is also much simpler.
  • Native responsive design in the latest version is great.
  • Dynamic product categories is a big win.
No photo available

Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo
  • The discount engine is challenging and not nearly as robust or easy to use as the former MarketLive counterpart.
  • Some of the product functionality that was native to the MarketLive platform has not translated well (or at all) to the Kibo NG version.
No photo available

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
No answers on this topic

Return on Investment

  • Faster lead conversion, definitely
No photo available
  • Supporting our eCommerce business for 11 years (first as MarketLive, now as Kibo).
No photo available

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kibo eCommerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details