What users are saying about
23 Ratings
4 Ratings
23 Ratings
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Score 5.8 out of 101
4 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
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MicroBiz

Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up).May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
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Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
MicroBiz
Product catalog & listings
1ShoppingCart
7.5
MicroBiz
Product management
1ShoppingCart
8.0
MicroBiz
Bulk product upload
1ShoppingCart
9.0
MicroBiz
Branding
1ShoppingCart
7.5
MicroBiz
Mobile storefront
1ShoppingCart
9.0
MicroBiz
Product variations
1ShoppingCart
9.0
MicroBiz
Website integration
1ShoppingCart
7.0
MicroBiz
Visual customization
1ShoppingCart
7.0
MicroBiz
CMS
1ShoppingCart
7.0
MicroBiz

Online Shopping Cart

1ShoppingCart
8.0
MicroBiz
Abandoned cart recovery
1ShoppingCart
9.0
MicroBiz
Checkout user experience
1ShoppingCart
7.0
MicroBiz

Online Payment System

1ShoppingCart
7.5
MicroBiz
eCommerce security
1ShoppingCart
7.5
MicroBiz

eCommerce Marketing

1ShoppingCart
7.5
MicroBiz
Promotions & discounts
1ShoppingCart
8.0
MicroBiz
Personalized recommendations
1ShoppingCart
7.5
MicroBiz
SEO
1ShoppingCart
7.0
MicroBiz

eCommerce Business Management

1ShoppingCart
9.0
MicroBiz
Multi-site management
1ShoppingCart
9.0
MicroBiz
Order processing
1ShoppingCart
9.0
MicroBiz
Inventory management
1ShoppingCart
9.0
MicroBiz
Shipping
1ShoppingCart
9.0
MicroBiz
Custom functionality
1ShoppingCart
9.0
MicroBiz

Pros

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo
  • Ringing up sales (bar code scanning, discounts, returns, holds, voids, split tenders)
  • Inventory management, including matrix products
  • Reporting (it has many filters and settings to help drill into information)
Dave Vandenberg profile photo

Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo
  • Missing a couple helpful features (such as a free loyalty program)
  • The formatting on some screens is whacky and the font can be small
  • It could be easier to email receipts (need to set this before the transaction)
Dave Vandenberg profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
We looked at several systems. Some POS vendors had really bad reviews (Revel). Others had systems more suitable for other types of retailers such as kioks and quickserve (Square). Some were too complicated or more focused on foreign markets or ecommerce. We took a hard look at Lightspeed, but just liked MicroBiz better (was also cheaper).
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Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
  • Synch with QBO allows us to save time manually entering financial data into our accounting system
  • Bar code scanning in both the front end and back end saves time and money
Dave Vandenberg profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MicroBiz

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$200*
1.  per installation
Additional Pricing Details