What users are saying about

1ShoppingCart

23 Ratings
Score 5.5 out of 101

Mirakl Marketplace Platform

1 Ratings
Score 8 out of 101

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Likelihood to Recommend

1ShoppingCart

If you need an ecommerce, email marketing and affiliate program - it is great to have this all in one solution. Larger businesses with many employees in remote locations may need a different solution. If you do not need ecommerce or affiliate, you can use a lower cost program that costs less. The learning curve is short for a solo entrepreneur with some technical knowledge.

Mirakl Marketplace Platform

Management of offers and orders is working well and easy to integrate via API. Seller performance difficult to monitor and to manage with automatic rules.

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Mirakl Marketplace Platform
8.8
Product catalog & listings
1ShoppingCart
7.5
Mirakl Marketplace Platform
8.0
Product management
1ShoppingCart
8.0
Mirakl Marketplace Platform
8.0
Bulk product upload
1ShoppingCart
9.0
Mirakl Marketplace Platform
10.0
Branding
1ShoppingCart
7.5
Mirakl Marketplace Platform
Mobile storefront
1ShoppingCart
9.0
Mirakl Marketplace Platform
Product variations
1ShoppingCart
9.0
Mirakl Marketplace Platform
8.0
Website integration
1ShoppingCart
7.0
Mirakl Marketplace Platform
10.0
Visual customization
1ShoppingCart
7.0
Mirakl Marketplace Platform
CMS
1ShoppingCart
7.0
Mirakl Marketplace Platform

Online Shopping Cart

1ShoppingCart
8.0
Mirakl Marketplace Platform
Abandoned cart recovery
1ShoppingCart
9.0
Mirakl Marketplace Platform
Checkout user experience
1ShoppingCart
7.0
Mirakl Marketplace Platform

Online Payment System

1ShoppingCart
7.5
Mirakl Marketplace Platform
eCommerce security
1ShoppingCart
7.5
Mirakl Marketplace Platform

eCommerce Marketing

1ShoppingCart
7.5
Mirakl Marketplace Platform
6.0
Promotions & discounts
1ShoppingCart
8.0
Mirakl Marketplace Platform
6.0
Personalized recommendations
1ShoppingCart
7.5
Mirakl Marketplace Platform
SEO
1ShoppingCart
7.0
Mirakl Marketplace Platform

eCommerce Business Management

1ShoppingCart
9.0
Mirakl Marketplace Platform
8.3
Multi-site management
1ShoppingCart
9.0
Mirakl Marketplace Platform
7.0
Order processing
1ShoppingCart
9.0
Mirakl Marketplace Platform
9.0
Inventory management
1ShoppingCart
9.0
Mirakl Marketplace Platform
9.0
Shipping
1ShoppingCart
9.0
Mirakl Marketplace Platform
8.0
Custom functionality
1ShoppingCart
9.0
Mirakl Marketplace Platform

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades

Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
  • Seller performance tools
  • Order flow
  • Payments management in a PSD2 compliant envronment

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
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Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
  • We were able to develop our marketplace which is now the biggest Italian retail marketplace and is delivering very strong results.

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Mirakl Marketplace Platform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details