What users are saying about
23 Ratings
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Score 5.8 out of 101
10 Ratings
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Score 5.6 out of 101

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Likelihood to Recommend

1ShoppingCart

I find that people who own product based businesses do well with 1ShoppingCart. If you are offering products you'd like to sell right from your website, this is a great option. However, there are some things to be aware of, it isn't as easy to sell directly to segmented lists. You'll have to manually segment the lists rather than having more intuitive options. There are other things about 1SC that I really like and definitely see its benefits for sure. Many people I know who use this service are highly product based and its important that they have a reliable cart that works easily and without problems.I don't see 1ShoppingCart as the best option for someone who owns a coaching or consulting business. There may be too many options and since these businesses are based on the list, I'd recommend another service to get more for your unique situation. It's important to look at what you are looking for in your service - are you looking for streamlined marketing avenues and integrated cart with customer service options? Then 1SC may not be the best option.
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Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
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Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Netsuite SuiteCommerce
7.1
Product catalog & listings
1ShoppingCart
7.5
Netsuite SuiteCommerce
6.9
Product management
1ShoppingCart
8.0
Netsuite SuiteCommerce
7.9
Bulk product upload
1ShoppingCart
9.0
Netsuite SuiteCommerce
Branding
1ShoppingCart
7.5
Netsuite SuiteCommerce
Mobile storefront
1ShoppingCart
9.0
Netsuite SuiteCommerce
Product variations
1ShoppingCart
9.0
Netsuite SuiteCommerce
5.0
Website integration
1ShoppingCart
7.0
Netsuite SuiteCommerce
8.0
Visual customization
1ShoppingCart
7.0
Netsuite SuiteCommerce
7.9
CMS
1ShoppingCart
7.0
Netsuite SuiteCommerce

Online Shopping Cart

1ShoppingCart
8.0
Netsuite SuiteCommerce
9.0
Abandoned cart recovery
1ShoppingCart
9.0
Netsuite SuiteCommerce
Checkout user experience
1ShoppingCart
7.0
Netsuite SuiteCommerce
9.0

Online Payment System

1ShoppingCart
7.5
Netsuite SuiteCommerce
9.0
eCommerce security
1ShoppingCart
7.5
Netsuite SuiteCommerce
9.0

eCommerce Marketing

1ShoppingCart
7.5
Netsuite SuiteCommerce
Promotions & discounts
1ShoppingCart
8.0
Netsuite SuiteCommerce
Personalized recommendations
1ShoppingCart
7.5
Netsuite SuiteCommerce
SEO
1ShoppingCart
7.0
Netsuite SuiteCommerce

eCommerce Business Management

1ShoppingCart
9.0
Netsuite SuiteCommerce
9.7
Multi-site management
1ShoppingCart
9.0
Netsuite SuiteCommerce
Order processing
1ShoppingCart
9.0
Netsuite SuiteCommerce
10.0
Inventory management
1ShoppingCart
9.0
Netsuite SuiteCommerce
10.0
Shipping
1ShoppingCart
9.0
Netsuite SuiteCommerce
9.0
Custom functionality
1ShoppingCart
9.0
Netsuite SuiteCommerce

Pros

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo
  • Look and feel of the application is attractive to the end users.
  • Majority of the functional needs are covered, including fixed assets accounting and revenue recognition without the use of third-party applications.
  • The SaaS platform has been very stable.
  • We've been able to configure or customize to meet our business needs.
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Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo
  • NetSuite is targeted at small companies and lacks the levels of automation, integration and functionality needed in a larger (>1$B) multi national. Moving from SAP to NetSuite our finance team have found many areas which are now manual work which was automated before.
  • Limited capability to integrate with other products. We have to manually run reports into a file before we can integrate with a third party product as the contents of the report were not available in one of the interfaces NetSuite provides.
  • The built-in reporting capabilities are limited and building an interface to an external data warehouse is extremely complex as NetSuite doesn't provide a reliable integration method.
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Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
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The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
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Return on Investment

  • Faster lead conversion, definitely
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  • We significantly reduced the complexity of our IT systems through implementing NetSuite.
  • The SAAS model is proving expensive as we add more usage to the system.
No photo available

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Netsuite SuiteCommerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details