What users are saying about
23 Ratings
2 Ratings
23 Ratings
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Score 6.5 out of 101
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

Nextopia

Onsite search is how we use it.
Chris Wood profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Nextopia
8.0
Product catalog & listings
1ShoppingCart
7.5
Nextopia
8.0
Product management
1ShoppingCart
8.0
Nextopia
8.0
Bulk product upload
1ShoppingCart
9.0
Nextopia
8.0
Branding
1ShoppingCart
7.5
Nextopia
Mobile storefront
1ShoppingCart
9.0
Nextopia
Product variations
1ShoppingCart
9.0
Nextopia
Website integration
1ShoppingCart
7.0
Nextopia
8.0
Visual customization
1ShoppingCart
7.0
Nextopia
9.0
CMS
1ShoppingCart
7.0
Nextopia
7.0

Online Shopping Cart

1ShoppingCart
8.0
Nextopia
Abandoned cart recovery
1ShoppingCart
9.0
Nextopia
Checkout user experience
1ShoppingCart
7.0
Nextopia

Online Payment System

1ShoppingCart
7.5
Nextopia
eCommerce security
1ShoppingCart
7.5
Nextopia

eCommerce Marketing

1ShoppingCart
7.5
Nextopia
8.5
Promotions & discounts
1ShoppingCart
8.0
Nextopia
9.0
Personalized recommendations
1ShoppingCart
7.5
Nextopia
8.0
SEO
1ShoppingCart
7.0
Nextopia

eCommerce Business Management

1ShoppingCart
9.0
Nextopia
8.0
Multi-site management
1ShoppingCart
9.0
Nextopia
Order processing
1ShoppingCart
9.0
Nextopia
Inventory management
1ShoppingCart
9.0
Nextopia
8.0
Shipping
1ShoppingCart
9.0
Nextopia
Custom functionality
1ShoppingCart
9.0
Nextopia
8.0

Pros

1ShoppingCart

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo

Nextopia

  • Reporting
  • Supporting the integration with our product feed
  • Being able to quickly make changes through the back office
Chris Wood profile photo

Cons

1ShoppingCart

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo

Nextopia

  • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
  • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
Chris Wood profile photo

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo

Nextopia

No score
No answers yet
No answers on this topic

Alternatives Considered

1ShoppingCart

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available

Nextopia

We used a bespoke inhouse system before
Chris Wood profile photo

Return on Investment

1ShoppingCart

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo

Nextopia

  • We lost CVR when we first moved to Nextopia, however we have steadily recovered this over time
Chris Wood profile photo

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Nextopia

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

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