27 Ratings
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62 Ratings
27 Ratings
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Score 4.3 out of 100

Oracle CX Commerce (formerly Oracle Commerce Cloud)

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62 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

1ShoppingCart

Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Sydney Barrows | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) is very well suited for B2B commerce transactions. The wonderful thing about this software is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides my organization with greater flexibility and quick integration processes. I would recommend this to any organization trying to set up their own storefront.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

1ShoppingCart
5.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Product catalog & listings
1ShoppingCart
6.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Product management
1ShoppingCart
4.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Bulk product upload
1ShoppingCart
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Branding
1ShoppingCart
7.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Mobile storefront
1ShoppingCart
5.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Product variations
1ShoppingCart
5.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Website integration
1ShoppingCart
5.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Visual customization
1ShoppingCart
3.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
CMS
1ShoppingCart
5.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.5

Online Shopping Cart

1ShoppingCart
6.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.5
Abandoned cart recovery
1ShoppingCart
5.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Checkout user experience
1ShoppingCart
6.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.8

Online Payment System

1ShoppingCart
7.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
eCommerce security
1ShoppingCart
7.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6

eCommerce Marketing

1ShoppingCart
7.2
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Promotions & discounts
1ShoppingCart
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Personalized recommendations
1ShoppingCart
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.8
SEO
1ShoppingCart
4.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.5

eCommerce Business Management

1ShoppingCart
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.5
Multi-site management
1ShoppingCart
10.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Order processing
1ShoppingCart
6.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Inventory management
1ShoppingCart
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Shipping
1ShoppingCart
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.8
Custom functionality
1ShoppingCart
5.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6

Pros

1ShoppingCart

  • Manages the ins and outs of a payment process
  • Direct integration with many marketing platforms for quick data sharing
  • Ability to add additional marketing messaging to the process and further cross-sell
Ramin (Remi) Sabouri, MBA | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • It uses an effective algorithm to provide users with product recommendations based on other products they’ve previously viewed.
  • It comes with a decent support platform, where Oracle is attentive and provides help diagnosing issues that may arise within the environment.
  • Oracle CX Commerce comes with a developer tool known as the DCU Tool, which is very helpful when it comes to pushing changes from environment to environment. The DCU Tool is also a good resource to use for source control.
Anonymous | TrustRadius Reviewer

Cons

1ShoppingCart

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Customer experience - Oracle CX is already a leader and I bet they'll make it even better surpassing all expectations.
  • They've [been] the best eCommerce model solution for any kind of business at least for book publishing and logistics management - thus can't complain here either.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Support Rating

1ShoppingCart

1ShoppingCart 1.0
Based on 1 answer
Why can't I give it a MINUS 1 million??? There is effectively no support.
Sydney Barrows | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

No score
No answers yet
No answers on this topic

Alternatives Considered

1ShoppingCart

1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
Karen Repoli | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

The upgrade cycle of OCC and the subscription model ensure we are always on the latest and greatest version of the platform. The responsive design makes it easier for small departments to provide an optimum mobile experience. The stability of the platform is far superior to our on-prem solution.
Russell Glitman | TrustRadius Reviewer

Return on Investment

1ShoppingCart

  • Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
  • Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.
Kristin Kuzik | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

1ShoppingCart
4.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3

Likelihood to Renew

1ShoppingCart
5.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1

Support Rating

1ShoppingCart
1.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)

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