What users are saying about

1ShoppingCart

23 Ratings

Paddle

3 Ratings

1ShoppingCart

23 Ratings
Score 5.6 out of 101

Paddle

3 Ratings
Score 9.3 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Ben Lachman profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Paddle
8.7
Product catalog & listings
1ShoppingCart
7.5
Paddle
9.0
Product management
1ShoppingCart
8.0
Paddle
9.0
Bulk product upload
1ShoppingCart
9.0
Paddle
Branding
1ShoppingCart
7.5
Paddle
7.5
Mobile storefront
1ShoppingCart
9.0
Paddle
9.5
Product variations
1ShoppingCart
9.0
Paddle
9.0
Website integration
1ShoppingCart
7.0
Paddle
10.0
Visual customization
1ShoppingCart
7.0
Paddle
6.5
CMS
1ShoppingCart
7.0
Paddle
9.0

Online Shopping Cart

1ShoppingCart
8.0
Paddle
9.8
Abandoned cart recovery
1ShoppingCart
9.0
Paddle
9.5
Checkout user experience
1ShoppingCart
7.0
Paddle
10.0

Online Payment System

1ShoppingCart
7.5
Paddle
10.0
eCommerce security
1ShoppingCart
7.5
Paddle
10.0

eCommerce Marketing

1ShoppingCart
7.5
Paddle
8.5
Promotions & discounts
1ShoppingCart
8.0
Paddle
8.0
Personalized recommendations
1ShoppingCart
7.5
Paddle
9.0
SEO
1ShoppingCart
7.0
Paddle

eCommerce Business Management

1ShoppingCart
9.0
Paddle
9.0
Multi-site management
1ShoppingCart
9.0
Paddle
10.0
Order processing
1ShoppingCart
9.0
Paddle
10.0
Inventory management
1ShoppingCart
9.0
Paddle
8.0
Shipping
1ShoppingCart
9.0
Paddle
Custom functionality
1ShoppingCart
9.0
Paddle
8.0

Pros

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
Eliza Hammesfahr Ceci profile photo
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Ben Lachman profile photo

Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo
  • Paddle support can be better
  • Paddle documentation lacks some important information
  • Mac analytics is very basic and limited
Andrew Liakh profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
Andrew Liakh profile photo

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.
Andrew Liakh profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paddle

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details