What users are saying about
23 Ratings
3 Ratings
23 Ratings
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Score 8.2 out of 100
3 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
Anonymous | TrustRadius Reviewer

ShipperHQ

ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
ShipperHQ
10.0
Product catalog & listings
1ShoppingCart
7.5
ShipperHQ
Product management
1ShoppingCart
8.0
ShipperHQ
Bulk product upload
1ShoppingCart
9.0
ShipperHQ
Branding
1ShoppingCart
7.5
ShipperHQ
Mobile storefront
1ShoppingCart
9.0
ShipperHQ
Product variations
1ShoppingCart
9.0
ShipperHQ
Website integration
1ShoppingCart
7.0
ShipperHQ
10.0
Visual customization
1ShoppingCart
7.0
ShipperHQ
CMS
1ShoppingCart
7.0
ShipperHQ

Online Shopping Cart

1ShoppingCart
8.0
ShipperHQ
Abandoned cart recovery
1ShoppingCart
9.0
ShipperHQ
Checkout user experience
1ShoppingCart
7.0
ShipperHQ

Online Payment System

1ShoppingCart
7.5
ShipperHQ
eCommerce security
1ShoppingCart
7.5
ShipperHQ

eCommerce Marketing

1ShoppingCart
7.5
ShipperHQ
Promotions & discounts
1ShoppingCart
8.0
ShipperHQ
Personalized recommendations
1ShoppingCart
7.5
ShipperHQ
SEO
1ShoppingCart
7.0
ShipperHQ

eCommerce Business Management

1ShoppingCart
9.0
ShipperHQ
8.2
Multi-site management
1ShoppingCart
9.0
ShipperHQ
Order processing
1ShoppingCart
9.0
ShipperHQ
Inventory management
1ShoppingCart
9.0
ShipperHQ
Shipping
1ShoppingCart
9.0
ShipperHQ
10.0
Custom functionality
1ShoppingCart
9.0
ShipperHQ
6.5

Pros

1ShoppingCart

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli | TrustRadius Reviewer

ShipperHQ

  • It is easy to batch process orders.
  • It quickly calculates rates to compare.
  • It is easy to keep track of orders for future review.
Krisstina Hawks | TrustRadius Reviewer

Cons

1ShoppingCart

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci | TrustRadius Reviewer

ShipperHQ

  • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
  • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
  • I would also like to see the option for adding shipping rules if shipping management was integrated.
Nick Hunter | TrustRadius Reviewer

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
Ease of use and affiliate program.
Kristin Kuzik | TrustRadius Reviewer

ShipperHQ

ShipperHQ 10.0
Based on 1 answer
I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
Anonymous | TrustRadius Reviewer

Usability

1ShoppingCart

No score
No answers yet
No answers on this topic

ShipperHQ

ShipperHQ 8.0
Based on 1 answer
I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
Anonymous | TrustRadius Reviewer

Support

1ShoppingCart

No score
No answers yet
No answers on this topic

ShipperHQ

ShipperHQ 10.0
Based on 1 answer
Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1ShoppingCart

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
Anonymous | TrustRadius Reviewer

ShipperHQ

USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
Krisstina Hawks | TrustRadius Reviewer

Return on Investment

1ShoppingCart

  • Increased employee efficiency
  • Integration of shopping cart in website
  • Better customer service
  • Improved brand visiability
Karen Repoli | TrustRadius Reviewer

ShipperHQ

  • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
  • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
  • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
Nick Hunter | TrustRadius Reviewer

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

1ShoppingCart Editions & Modules

Additional Pricing Details

ShipperHQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$250*

* hour

ShipperHQ Editions & Modules

Edition
Essentials Plan$1001
Standard Plan$2501
Pro Plan$4001
Enterprisecall for pricing1
  1. month
Additional Pricing Details
Pricing may vary per platform as feature availability can vary per platform. For more information visit https://shipperhq.com/pricing.

Rating Summary

Likelihood to Recommend

1ShoppingCart
7.5
ShipperHQ
8.3

Likelihood to Renew

1ShoppingCart
5.5
ShipperHQ
10.0

Usability

1ShoppingCart
ShipperHQ
8.0

Support

1ShoppingCart
ShipperHQ
10.0

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