What users are saying about

1ShoppingCart

23 Ratings

X-Cart

3 Ratings

1ShoppingCart

23 Ratings
Score 5.5 out of 101

X-Cart

3 Ratings
Score 8.6 out of 101

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Likelihood to Recommend

1ShoppingCart

I find that people who own product based businesses do well with 1ShoppingCart. If you are offering products you'd like to sell right from your website, this is a great option. However, there are some things to be aware of, it isn't as easy to sell directly to segmented lists. You'll have to manually segment the lists rather than having more intuitive options. There are other things about 1SC that I really like and definitely see its benefits for sure. Many people I know who use this service are highly product based and its important that they have a reliable cart that works easily and without problems.I don't see 1ShoppingCart as the best option for someone who owns a coaching or consulting business. There may be too many options and since these businesses are based on the list, I'd recommend another service to get more for your unique situation. It's important to look at what you are looking for in your service - are you looking for streamlined marketing avenues and integrated cart with customer service options? Then 1SC may not be the best option.

X-Cart

X-Cart uses Smarty Templates in a PHP environment which means there are many developers who could probably pick it up relatively quickly to provide new features. The smarty template engine is very robust and well documented, and the cost of X-Cart is very low which makes it easy for anyone to get started with their e-commerce business.It is a really great e-commerce software and suitable for every business. I actually cannot find any serious objection to what it does. They regularly update it, add new features, fix flaws, offer support. The software itself offers many integrations for shipping and payments, everything you need for sales. Although it covers many things, there will always be something missing, because many things happen in between customer visit and final delivery. Therefore, if you plan to expand your business, also plan to expand your X-Cart - but do not worry, it won't be hard.

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
X-Cart
7.7
Product catalog & listings
1ShoppingCart
7.5
X-Cart
8.0
Product management
1ShoppingCart
8.0
X-Cart
9.0
Bulk product upload
1ShoppingCart
9.0
X-Cart
4.0
Branding
1ShoppingCart
7.5
X-Cart
10.0
Mobile storefront
1ShoppingCart
9.0
X-Cart
6.0
Product variations
1ShoppingCart
9.0
X-Cart
9.0
Website integration
1ShoppingCart
7.0
X-Cart
8.0
Visual customization
1ShoppingCart
7.0
X-Cart
10.0
CMS
1ShoppingCart
7.0
X-Cart
5.0

Online Shopping Cart

1ShoppingCart
8.0
X-Cart
9.5
Abandoned cart recovery
1ShoppingCart
9.0
X-Cart
9.0
Checkout user experience
1ShoppingCart
7.0
X-Cart
10.0

Online Payment System

1ShoppingCart
7.5
X-Cart
10.0
eCommerce security
1ShoppingCart
7.5
X-Cart
10.0

eCommerce Marketing

1ShoppingCart
7.5
X-Cart
8.7
Promotions & discounts
1ShoppingCart
8.0
X-Cart
10.0
Personalized recommendations
1ShoppingCart
7.5
X-Cart
10.0
SEO
1ShoppingCart
7.0
X-Cart
6.0

eCommerce Business Management

1ShoppingCart
9.0
X-Cart
9.2
Multi-site management
1ShoppingCart
9.0
X-Cart
10.0
Order processing
1ShoppingCart
9.0
X-Cart
7.0
Inventory management
1ShoppingCart
9.0
X-Cart
9.0
Shipping
1ShoppingCart
9.0
X-Cart
10.0
Custom functionality
1ShoppingCart
9.0
X-Cart
10.0

Pros

  • Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
  • Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
  • Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
  • Simple to add different products and sell easily with the integrated shopping cart
  • Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
  • Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.
  • For everyone. From small to huge business you get everything out of box. Just setup company details, payment and shipping methods and you are ready to go.
  • Upgradable. There are many plugins one can integrate with X-Cart. Over time, many of them became part of the software, and you are one click away to enable them.
  • Well organized code. It uses Smarty template engine, which I find great, specially for debugging (famous Webmaster mode).

Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
  • Creating new plugins the way X-Cart wants is maybe not complicated, but hard to implement because there are no hooks. One has to manually change each file. This is similar to patching the core and therefore one has to know basics of web development.
  • Even if you get everything styled correctly with base skin, there is a bunch of unused styles you have to cope with. Start skin should be much cleaner. You may find thousands excess lines of code.

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
No score
No answers yet
No answers on this topic

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
No answers on this topic

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
  • Flexibility in presentation as well as functionality
  • Full open source software allows for unlimited possibilities with the store function, though some developers who create modules do encode their modules which have errors in their code which therefore can't be fixed
  • A fully functional professional level application at a fraction of the cost of similar applications such as magento.

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

X-Cart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details