20 Miles vs. Consensus

Fileboard is great for all sizes of sales organizations and very useful for those utilizing Salesforce. Their pricing is more affordable than competitors and their people are less pushy. My advice would be to demo the product and see if it fits your needs before looking at the more established and expensive competitors.

There have been a few situations in the past where we have only engaged 1 person from an organisation. However with the share feature Consensus offer to viewers it has allowed us to discover who else would be involved with the project. Pre demo stage we have been able to share long form video content with the prospects and easily identify what sections of the video are being watched multiple times. Based on this info we have been able to tailor our demos as it shows whats important to them.

• Excellent tracking of email and alert notifications
• Great sales analytics that helped forecasting
• The live demo function was extremely helpful
• Tight integration into Salesforce

• The ability to tailor demos and demoboards to show various functionality of the product.
• We appreciate the features Consensus has to customize demos in various forms.
• The customer service and post-sales trainings the Consensus team has held for our company have been extremely beneficial. I personally appreciated learning how demos are better received when they're not 'perfect'

Incentivized

• My experience with Fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired.
• I received more complaints from my team in 6 months using Fileboard than 2 years using a competing product.
• We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with Fileboard and wishing we had stuck with the slightly more expensive solution.

• Sometimes navigation could be clearer
• New users adding to the system to be easier
• more notification when received and read by customers

Incentivized

Great sales tool especially because we didn't know we needed it... its helped us increase our performance which is ALWAYS important!

Fileboard has tighter integration into Salesforce and is less expensive. ClearSlide has a few more bells and whistles that may or may not be needed for your environment.

Videos had been recorded using platforms previously but the distribution of these videos was often uncontrolled and untraceable. Consensus provides a platform where we can control, distribute and track shared content. It also allows us to build up stakeholder maps based on video engagement. The platform provided means we no longer have to choose what communication send out with the video; as the platform manages that aspect.

Incentivized

• Decreased sales time based on us know what content our prospects were/weren't looking
• Increased opportunity pipeline
• Improved our forecasting abilities.

• I have been able to close deals where offices were not able to join a meeting
• This has been a great resource for saving time on training the team. We dont have to take time out of the day to sit in classes, we can learn as we go

Incentivized