20 Miles vs. Lead Liaison

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
20 Miles
Score 7.0 out of 10
N/A
Fileboard provides actionable insights when businesses conduct live presentations, send and email presentations and conduct screen shares with prospects via this sales enablement tool. Fileboard also provides analytics on how prospects have engaged with presentations.
$49
per month
Lead Liaison
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Lead Liaison is a cloud-based sales and marketing automation solution. This solution provides equal focus to sales support with solutions such as a hot-lead dashboard, Buy Signals and a live ticker alert of businesses on the customer's website.
$250
per month
Pricing
20 MilesLead Liaison
Editions & Modules
Solo
$49
per month 1 user
Small Agency
$229
per month 2-5 users
Agency Pro
$499
per month 6-10 users
Inbound Marketing
$250
per month
Sales Enablement
$450
per month 5 users
Omnibound Marketing
$780
per month
Lifecycle Marketing
$1,500
per month
Event Lead Management
starting at $2000
Offerings
Pricing Offerings
20 MilesLead Liaison
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$499 Depends on package
Additional DetailsDiscounts available for annual pricing. $49 per month for each additional users.
More Pricing Information
Features
20 MilesLead Liaison
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
20 Miles
-
Ratings
Lead Liaison
8.8
8 Ratings
16% above category average
WYSIWYG email editor00 Ratings9.08 Ratings
Dynamic content00 Ratings8.57 Ratings
Ability to test dynamic content00 Ratings8.37 Ratings
Landing pages00 Ratings8.77 Ratings
A/B testing00 Ratings8.75 Ratings
Mobile optimization00 Ratings9.06 Ratings
Email deliverability reporting00 Ratings9.310 Ratings
List management00 Ratings8.88 Ratings
Triggered drip sequences00 Ratings9.05 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
20 Miles
-
Ratings
Lead Liaison
9.0
8 Ratings
19% above category average
Lead nurturing00 Ratings9.58 Ratings
Lead scoring and grading00 Ratings9.08 Ratings
Data quality management00 Ratings8.87 Ratings
Automated sales alerts and tasks00 Ratings8.87 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
20 Miles
-
Ratings
Lead Liaison
8.9
6 Ratings
19% above category average
Calendaring00 Ratings8.86 Ratings
Event/webinar marketing00 Ratings9.06 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
20 Miles
-
Ratings
Lead Liaison
8.8
6 Ratings
19% above category average
Social sharing and campaigns00 Ratings9.06 Ratings
Social profile integration00 Ratings8.56 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
20 Miles
-
Ratings
Lead Liaison
9.2
7 Ratings
23% above category average
Dashboards00 Ratings9.07 Ratings
Standard reports00 Ratings9.37 Ratings
Custom reports00 Ratings9.37 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
20 Miles
-
Ratings
Lead Liaison
8.5
8 Ratings
16% above category average
API00 Ratings8.88 Ratings
Role-based workflow & approvals00 Ratings8.56 Ratings
Customizability00 Ratings8.07 Ratings
Integration with Salesforce.com00 Ratings8.06 Ratings
Integration with Microsoft Dynamics CRM00 Ratings9.04 Ratings
Integration with SugarCRM00 Ratings9.03 Ratings
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20 MilesLead Liaison
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Score 9.8 out of 10
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Score 9.8 out of 10
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User Ratings
20 MilesLead Liaison
Likelihood to Recommend
1.0
(2 ratings)
9.0
(8 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(2 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
20 MilesLead Liaison
Likelihood to Recommend
20 Miles Inc
Fileboard is great for all sizes of sales organizations and very useful for those utilizing Salesforce. Their pricing is more affordable than competitors and their people are less pushy. My advice would be to demo the product and see if it fits your needs before looking at the more established and expensive competitors.
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Lead Liaison
I think Lead Liaison could work well for new companies without an existing tech stack as you can also use it as your CRM. For a more mature company, especially one with multiple existing platform, I do not think it is worth switching, as all of the features will likely seem inferior to alternative specialist tools, many of which are cheaper, better supported and better integrated
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Pros
20 Miles Inc
  • Excellent tracking of email and alert notifications
  • Great sales analytics that helped forecasting
  • The live demo function was extremely helpful
  • Tight integration into Salesforce
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Lead Liaison
  • The form customization is perfect. Very easy to use.
  • The insight we get from the form's (GPS) data is nice as we do not have to mandate fields anymore.
  • The ability to pass thru a lot of data on the back end works for our process. The internal receiver (customer service or sales reps) of the form data knows exactly what campaign the lead came from, what clinical specialty is tied to the prospect and what product is of interest. All seamlessly.
Read full review
Cons
20 Miles Inc
  • My experience with Fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired.
  • I received more complaints from my team in 6 months using Fileboard than 2 years using a competing product.
  • We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with Fileboard and wishing we had stuck with the slightly more expensive solution.
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Lead Liaison
  • ROI reporting is lacking to some degree.
  • We get too many feature updates but it doesn't appear to contain anything useful.
  • Not integration friendly.
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Likelihood to Renew
20 Miles Inc
Great sales tool especially because we didn't know we needed it... its helped us increase our performance which is ALWAYS important!
Read full review
Lead Liaison
Why move from a product that is help grown the speed on Marketing ROI? We see that the dashboards, flexibility and tracking are meeting and exceeding the business needs we had outlined. The support they provide is consistent, available and responsive. They will work with you until your issue is resolved.
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Usability
20 Miles Inc
No answers on this topic
Lead Liaison
One item you did not ask, but should be in around customer support. They do a great job of working with you, training and ongoing questions. Lead Liaison is always available and easy to get answers. The dashboards are great to gain business trends. The social media management is easy and a great way to ensure content is being tracked. The ability to gain tracking code for additional tactics. Our team enjoys the easy access and useability. We work with our clients to make sure they have a tool that we can use to scale for their needs. Lead Liaison makes it easy for us to help clients understand that Marketing ROI is closer to their finger tips than ever before.
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Support Rating
20 Miles Inc
No answers on this topic
Lead Liaison
Lead Liaison has tremendous support. I''ve never gone more than a hour or so without a response. They are quick to understand my request, review the options for solution and deliver the best option with the best outcome. Also, the good part is that I don't need support all the time because the product is so easy.
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Implementation Rating
20 Miles Inc
No answers on this topic
Lead Liaison
Any issue with the adoption of the product were on our end. I wish we had the band width to run faster so we can know more faster. Our team enjoys the dashboards and ease of using the product. I know our clients are appreciating the results of the information as well.
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Alternatives Considered
20 Miles Inc
Fileboard has tighter integration into Salesforce and is less expensive. ClearSlide has a few more bells and whistles that may or may not be needed for your environment.
Read full review
Lead Liaison
I have not used any other product than Lead Liasion. I just recently started using this product and was not aware of the other options. Either way I am looking forward to seeing how far I am able to succeed using Lead Liasion and will continue to use this platform in the future.
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Return on Investment
20 Miles Inc
  • Decreased sales time based on us know what content our prospects were/weren't looking
  • Increased opportunity pipeline
  • Improved our forecasting abilities.
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Lead Liaison
  • Ability to attract more targeted prospects.
  • Deepen the relationship with existing clients AND increase the amount of revenue from clients as this is an added service in addition to our online marketing services.
  • One client paid for my costs!
Read full review
ScreenShots

20 Miles Screenshots

Screenshot of Fileboard Prospects ViewScreenshot of Fileboard Prospects Collateral UsedScreenshot of File Links Analytics Overview

Lead Liaison Screenshots

Screenshot of Lead Liaison DashboardScreenshot of Lead Liaison Content CreationScreenshot of Lead Liaison Video Marketing