[24]7 Answers vs. 365Ticketing
[24]7 Answers vs. 365Ticketing
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 [24]7 Answers | N/A | [24]7 Answers™ uses advanced algorithms to organize frequently asked questions, policies, product information, and more into an interactive customer experience. Help Center and search functions can utilize text-like messaging that improves customer satisfaction (CSAT) and enables customers to speak with an expert if needed. | N/A | |
 365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| [24]7 Answers | 365Ticketing | |
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| Top Pros | No answers on this topic |
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| Top Cons | No answers on this topic |
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| [24]7 Answers | 365Ticketing | |
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| Small Businesses |  Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Enterprises |  SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| [24]7 Answers | 365Ticketing | |
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| ScreenShots | 365Ticketing Screenshots |