[24]7 Assist vs. AmplifAI

[24]7 Assist

1 Reviews and Ratings

AmplifAI

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
[24]7 Assist	Score 9.0 out of 10	N/A	[24]7 Assist call center agent to best serve customers across digital and voice engagements. Assist includes three options: Digital Assist Assist Widget for CRM Active Share Digital Assist is a unified, AI-powered agent console for messaging apps and chat interactions. Assist Widget for CRM provides native and custom connectors to embed Digital Assist into your customer relationship management (CRM) and enterprise systems for a holistic view of…	N/A
AmplifAI	Score 9.6 out of 10	N/A	AmplifAI is a workforce engagement and performance acceleration platform for sales and service teams, from the company of the same name headquartered in Richardson, TX.	N/A

Pricing

[24]7 Assist

AmplifAI

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
[24]7 Assist	AmplifAI
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Best Alternatives
	[24]7 Assist	AmplifAI
Small Businesses	8x8 Contact Center Score 7.6 out of 10	Submittable Score 8.9 out of 10
Medium-sized Companies	Playvox Score 9.3 out of 10	Bonusly Score 9.1 out of 10
Enterprises	Playvox Score 9.3 out of 10	Workvivo Score 9.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	[24]7 Assist	AmplifAI
Likelihood to Recommend	9.0 (1 ratings)	9.6 (2 ratings)

User Testimonials
	[24]7 Assist	AmplifAI
Likelihood to Recommend	[24]7.ai It is well suited to companies who have large numbers of Inbound-Outbound call traffic. And where the number of agents handling such calls is very large (>10,000). For companies having less call traffic, this solution won't be cost-effective. Also, it is appropriate for companies looking to improve their CSAT score. Incentivized Vipul Dubey Sr. BDM, Principal Sales - Cloud, Data & AI, App. Innovation, DevOps & Ent. Tech. Solutions Read full review	AmplifAI Solutions, Inc Amplifai is extremely useful when needing to show data and performance when reviewing performance with my agents. Verified User Anonymous Read full review
Pros	[24]7.ai It supports chat & multiple messaging channel interactions from a single terminal Native & Custom integrations enable embedding widgets into the existing CRM systems Incentivized Vipul Dubey Sr. BDM, Principal Sales - Cloud, Data & AI, App. Innovation, DevOps & Ent. Tech. Solutions Read full review	AmplifAI Solutions, Inc No answers on this topic
Cons	[24]7.ai The User Interface can be improved & made to look much more contemporary & next-gen Implementation can be made more simpler Training & Troubleshooting knowledge transfer can be improved Incentivized Vipul Dubey Sr. BDM, Principal Sales - Cloud, Data & AI, App. Innovation, DevOps & Ent. Tech. Solutions Read full review	AmplifAI Solutions, Inc No answers on this topic
Alternatives Considered	[24]7.ai [24]7 Assist offers better value for money & much higher level of customization as compared to other solutions. The AI feature works well & the integration with existing CRM is very smooth. Unified desktop interactions for chat & multiple channel messaging are very effective features of the solution & enable agent interaction much more fructified. Incentivized Vipul Dubey Sr. BDM, Principal Sales - Cloud, Data & AI, App. Innovation, DevOps & Ent. Tech. Solutions Read full review	AmplifAI Solutions, Inc No answers on this topic
Return on Investment	[24]7.ai Improved CSAT score Operating cost saving up to 30% Better Customer engagement & 20% more lead conversion Incentivized Vipul Dubey Sr. BDM, Principal Sales - Cloud, Data & AI, App. Innovation, DevOps & Ent. Tech. Solutions Read full review	AmplifAI Solutions, Inc No answers on this topic
ScreenShots