247HRM vs. ServiceTitan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
247HRM
Score 8.1 out of 10
N/A
The 247HRM HR management and payroll software features Document Management, Salary Budgeting, Skill Bank, automated generation of letters and email, custom MIS & Trending reports. It can be used along with other modules documents, salaries, leave data etc. It is developed by Interbiz Solutions, headquartered in Hyderabad.
$25.67
per month includes 30 employees
ServiceTitan
Score 8.3 out of 10
N/A
ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…
$125
per technician/per month
Pricing
247HRMServiceTitan
Editions & Modules
No answers on this topic
ServiceTitan
$125
per technician/per month
ServiceTitan
$398
per month
Offerings
Pricing Offerings
247HRMServiceTitan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
247HRMServiceTitan
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
247HRMServiceTitan
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
247HRM
8.9
3 Ratings
12% above category average
ServiceTitan
-
Ratings
Employee demographic data8.93 Ratings00 Ratings
Employment history9.13 Ratings00 Ratings
Job profiles and administration8.93 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.9.13 Ratings00 Ratings
Organizational charting8.23 Ratings00 Ratings
Organization and location management9.13 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
247HRM
8.8
3 Ratings
9% above category average
ServiceTitan
-
Ratings
Pay calculation9.13 Ratings00 Ratings
Support for external payroll vendors8.53 Ratings00 Ratings
Off-cycle/On-Demand payment9.12 Ratings00 Ratings
Benefit plan administration8.53 Ratings00 Ratings
Direct deposit files8.53 Ratings00 Ratings
Salary revision and increment management9.13 Ratings00 Ratings
Reimbursement management9.13 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
247HRM
9.1
3 Ratings
12% above category average
ServiceTitan
-
Ratings
Approval workflow9.13 Ratings00 Ratings
Balance details9.13 Ratings00 Ratings
Annual carry-forward and encashment9.13 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
247HRM
8.9
3 Ratings
9% above category average
ServiceTitan
-
Ratings
View and generate pay and benefit information8.53 Ratings00 Ratings
Update personal information9.13 Ratings00 Ratings
View company policy documentation9.13 Ratings00 Ratings
Employee recognition8.72 Ratings00 Ratings
View job history8.93 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
247HRM
9.1
3 Ratings
16% above category average
ServiceTitan
-
Ratings
Tracking of all physical assets9.13 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
247HRM
8.6
3 Ratings
12% above category average
ServiceTitan
-
Ratings
Report builder8.93 Ratings00 Ratings
Pre-built reports9.13 Ratings00 Ratings
Ability to combine HR data with external data7.73 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
247HRM
8.2
3 Ratings
2% above category average
ServiceTitan
-
Ratings
New hire portal7.93 Ratings00 Ratings
Manager tracking tools8.53 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
247HRM
8.7
3 Ratings
6% above category average
ServiceTitan
-
Ratings
Corporate goal setting9.13 Ratings00 Ratings
Individual goal setting9.12 Ratings00 Ratings
Line-of sight-visibility8.63 Ratings00 Ratings
Performance tracking7.93 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
247HRM
8.4
3 Ratings
5% above category average
ServiceTitan
-
Ratings
Performance plans8.63 Ratings00 Ratings
Performance improvement plans8.13 Ratings00 Ratings
Review status tracking8.83 Ratings00 Ratings
Review reminders8.83 Ratings00 Ratings
Multiple review frequency7.93 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
247HRM
8.6
3 Ratings
8% above category average
ServiceTitan
-
Ratings
Create succession plans/pools8.83 Ratings00 Ratings
Candidate ranking8.23 Ratings00 Ratings
Candidate search8.53 Ratings00 Ratings
Candidate development8.83 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
247HRM
8.4
3 Ratings
8% above category average
ServiceTitan
-
Ratings
Job Requisition Management9.13 Ratings00 Ratings
Company Website Posting8.53 Ratings00 Ratings
Publish to Social Media7.23 Ratings00 Ratings
Job Search Site Posting8.23 Ratings00 Ratings
Duplicate Candidate Prevention8.93 Ratings00 Ratings
Applicant Tracking8.23 Ratings00 Ratings
Notifications and Alerts8.93 Ratings00 Ratings
Best Alternatives
247HRMServiceTitan
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Method:CRM
Method:CRM
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
247HRMServiceTitan
Likelihood to Recommend
8.5
(3 ratings)
7.9
(12 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
247HRMServiceTitan
Likelihood to Recommend
Interbiz Solutions
It is well suited for the manufacturing, Pharma, Educational and Retail sectors. They are second to none when supporting large companies. Small companies and people looking for employee engagement may not be the right fit.
Read full review
ServiceTitan
Well suited for larger companies, and companies that can take advantage of numerous features like dispatching, inventory, etc. Smaller shops may not find ServiceTitan as helpful or at least potentially complicated for a scaled back operation. It doesn't have accounting software, so make sure you have QuickBooks or something similar.
Read full review
Pros
Interbiz Solutions
  • We used to take half a day to onboard new staff during our employee onboarding. We would collect necessary forms like aadhar, education certificates, experience certificates, and other forms. With 247HRM, it takes two hours. We cut the onboarding time in half. Can you imagine half a day saved for one employee onboarding?
  • I don’t stress about paying my people on time or accurate payroll because my experience with both the 247HRM product and its services helps give me the confidence in paying payroll on time. 2 clicks and I am done with payroll, generating a paysheet, pf ecr, esi upload and PT challan. All these in a span of 2 or 3 hours.
Read full review
ServiceTitan
  • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
  • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
  • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
Read full review
Cons
Interbiz Solutions
No answers on this topic
ServiceTitan
  • We'd like to be able to text estimates (currently, email is the only function)
  • We'd like to have audit trails on Customer and Location records (currently only at the job level)
  • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
Read full review
Usability
Interbiz Solutions
It is very easy to use and few clicks to complete your tasks
Read full review
ServiceTitan
No answers on this topic
Support Rating
Interbiz Solutions
Come rain or shine, 247HRM support team is always available to support you whenever you need assistance.
Read full review
ServiceTitan
No answers on this topic
Alternatives Considered
Interbiz Solutions
No answers on this topic
ServiceTitan
No comparisons. Everyone tries to emulate Service Titan. Service Titan has had the best support. Service Titan also seems like they have a better development team to build out their product and listen to client feedback. Where that's helpful is that they're constantly pushing the envelope of what's possible with enhancing client experience and streamlining operations for a business owner.
Read full review
Return on Investment
Interbiz Solutions
  • Accurate Payroll
  • Paperless Employee Onboarding
  • Paperless office
  • onboarding to exit automation
Read full review
ServiceTitan
  • We can more effectively retain customers and send them offers if it's been a while since their last visit.
  • Our cash flow has dramatically improved because now the technicians invoice everything.
  • We can get estimates out the door within the hour, not days later.
Read full review
ScreenShots

ServiceTitan Screenshots

Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board