24SevenOffice vs. Atlassian Jira Align

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 6.8 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
Atlassian Jira Align
Score 7.9 out of 10
N/A
Jira Align (formerly AgileCraft) is an enterprise-ready project management solution, now from Atlassian (acquired May 2019).
$27,000
per year
Pricing
24SevenOfficeAtlassian Jira Align
Editions & Modules
No answers on this topic
Starting Price
$27,000.00
per year
Maximum Price
$3,987,600.00
per year
Offerings
Pricing Offerings
24SevenOfficeAtlassian Jira Align
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
24SevenOfficeAtlassian Jira Align
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
1% below category average
Atlassian Jira Align
-
Ratings
Pay calculation6.72 Ratings00 Ratings
Benefit plan administration7.62 Ratings00 Ratings
Direct deposit files5.12 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
9% above category average
Atlassian Jira Align
-
Ratings
API for custom integration9.02 Ratings00 Ratings
Plug-ins6.72 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
15% below category average
Atlassian Jira Align
-
Ratings
Single sign-on capability6.72 Ratings00 Ratings
Role-based user permissions7.42 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
1% below category average
Atlassian Jira Align
-
Ratings
Dashboards6.72 Ratings00 Ratings
Standard reports8.02 Ratings00 Ratings
Custom reports5.82 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
2 Ratings
22% below category average
Atlassian Jira Align
-
Ratings
Accounts payable5.52 Ratings00 Ratings
Accounts receivable5.82 Ratings00 Ratings
Global Financial Support7.12 Ratings00 Ratings
Primary and Secondary Ledgers6.72 Ratings00 Ratings
Journals and Reconciliations5.72 Ratings00 Ratings
Configurable Accounting7.42 Ratings00 Ratings
Standardized Processes5.52 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
14% below category average
Atlassian Jira Align
-
Ratings
Inventory tracking7.72 Ratings00 Ratings
Automatic reordering6.52 Ratings00 Ratings
Location management6.72 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% below category average
Atlassian Jira Align
-
Ratings
Pricing8.02 Ratings00 Ratings
Order entry9.02 Ratings00 Ratings
Credit card processing6.52 Ratings00 Ratings
Cost of goods sold8.12 Ratings00 Ratings
Order Orchestration6.82 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% below category average
Atlassian Jira Align
-
Ratings
Billing Management5.52 Ratings00 Ratings
Cash and Asset Management9.02 Ratings00 Ratings
Travel & Expense Management7.52 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings00 Ratings
Period Close6.72 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
7% below category average
Atlassian Jira Align
-
Ratings
Budgeting and Forecasting8.42 Ratings00 Ratings
Project Costing6.52 Ratings00 Ratings
Cost Capture8.62 Ratings00 Ratings
Capital Project Management6.12 Ratings00 Ratings
Customer Contract Compliance8.62 Ratings00 Ratings
Project Revenue Recognition8.02 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% above category average
Atlassian Jira Align
-
Ratings
Project Planning and Scheduling8.32 Ratings00 Ratings
Task Insight for Project Managers7.42 Ratings00 Ratings
Project Mobile Functionality5.52 Ratings00 Ratings
Definable Resource Pools9.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
6% below category average
Atlassian Jira Align
-
Ratings
Award Lifecycle Management8.02 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
5% below category average
Atlassian Jira Align
-
Ratings
Bids Analyzed and Compared7.01 Ratings00 Ratings
Contract Authoring7.42 Ratings00 Ratings
Contract Repository6.42 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings00 Ratings
Supplier Management4.82 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
3% above category average
Atlassian Jira Align
-
Ratings
Risk Repository7.02 Ratings00 Ratings
Control Management8.02 Ratings00 Ratings
Control Efficiency Assessments6.72 Ratings00 Ratings
Issue Detection7.02 Ratings00 Ratings
Remediation and Certification4.82 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% below category average
Atlassian Jira Align
-
Ratings
Transportation Planning and Optimization7.42 Ratings00 Ratings
Transportation Execution Management7.01 Ratings00 Ratings
Trade and Customs Management5.22 Ratings00 Ratings
Fulfillment Management5.22 Ratings00 Ratings
Warehouse Workforce Management5.01 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
16% below category average
Atlassian Jira Align
-
Ratings
Production Process Design8.62 Ratings00 Ratings
Production Management7.72 Ratings00 Ratings
Configuration Management6.12 Ratings00 Ratings
Work Execution7.62 Ratings00 Ratings
Manufacturing Costs4.82 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
5% above category average
Atlassian Jira Align
-
Ratings
Forecasting8.01 Ratings00 Ratings
Inventory Planning9.02 Ratings00 Ratings
Performance Monitoring7.72 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
1% above category average
Atlassian Jira Align
-
Ratings
Proposal Management4.52 Ratings00 Ratings
Product Master Data Management8.62 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
24SevenOffice
-
Ratings
Atlassian Jira Align
7.6
20 Ratings
1% above category average
Task Management00 Ratings9.220 Ratings
Resource Management00 Ratings8.420 Ratings
Gantt Charts00 Ratings8.515 Ratings
Scheduling00 Ratings5.716 Ratings
Workflow Automation00 Ratings6.516 Ratings
Team Collaboration00 Ratings9.620 Ratings
Support for Agile Methodology00 Ratings9.519 Ratings
Support for Waterfall Methodology00 Ratings4.512 Ratings
Document Management00 Ratings4.616 Ratings
Email integration00 Ratings8.416 Ratings
Mobile Access00 Ratings4.513 Ratings
Timesheet Tracking00 Ratings9.514 Ratings
Change request and Case Management00 Ratings8.818 Ratings
Budget and Expense Management00 Ratings8.010 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
24SevenOffice
-
Ratings
Atlassian Jira Align
9.0
13 Ratings
19% above category average
Quotes/estimates00 Ratings9.811 Ratings
Invoicing00 Ratings8.011 Ratings
Project & financial reporting00 Ratings9.513 Ratings
Integration with accounting software00 Ratings8.88 Ratings
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User Ratings
24SevenOfficeAtlassian Jira Align
Likelihood to Recommend
5.5
(2 ratings)
9.1
(20 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(2 ratings)
Usability
-
(0 ratings)
5.2
(2 ratings)
Support Rating
-
(0 ratings)
7.0
(11 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
24SevenOfficeAtlassian Jira Align
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read full review
Atlassian
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Read full review
Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Read full review
Atlassian
  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Read full review
Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Read full review
Atlassian
  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Read full review
Likelihood to Renew
24SevenOffice
No answers on this topic
Atlassian
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Read full review
Usability
24SevenOffice
No answers on this topic
Atlassian
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
Read full review
Support Rating
24SevenOffice
No answers on this topic
Atlassian
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Read full review
Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Read full review
Atlassian
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
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Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Read full review
Atlassian
  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
Read full review
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