What users are saying about
15 Ratings
46 Ratings
15 Ratings
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Score 5.6 out of 100
46 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.1
APS
7.3
Pay calculation
24SevenOffice
6.8
APS
8.2
Benefit plan administration
24SevenOffice
7.6
APS
8.6
Direct deposit files
24SevenOffice
5.2
APS
8.4
Salary revision and increment management
24SevenOffice
8.6
APS
6.6
Reimbursement management
24SevenOffice
7.4
APS
7.0
Support for external payroll vendors
24SevenOffice
APS
5.0

Customization

24SevenOffice
7.9
APS
API for custom integration
24SevenOffice
9.0
APS
Plug-ins
24SevenOffice
6.8
APS

Security

24SevenOffice
7.1
APS
Single sign-on capability
24SevenOffice
6.8
APS
Role-based user permissions
24SevenOffice
7.4
APS

Reporting & Analytics

24SevenOffice
6.9
APS
Dashboards
24SevenOffice
6.8
APS
Standard reports
24SevenOffice
8.0
APS
Custom reports
24SevenOffice
6.0
APS

General Ledger and Configurable Accounting

24SevenOffice
6.2
APS
Accounts payable
24SevenOffice
5.6
APS
Accounts receivable
24SevenOffice
6.0
APS
Global Financial Support
24SevenOffice
7.2
APS
Primary and Secondary Ledgers
24SevenOffice
6.8
APS
Intercompany Accounting
24SevenOffice
5.6
APS
Localizations
24SevenOffice
7.4
APS
Journals and Reconciliations
24SevenOffice
5.8
APS
Enterprise Accounting
24SevenOffice
5.0
APS
Configurable Accounting
24SevenOffice
7.4
APS
Centralized Rules Framework
24SevenOffice
5.8
APS
Standardized Processes
24SevenOffice
5.6
APS

Inventory Management

24SevenOffice
6.8
APS
Inventory tracking
24SevenOffice
7.8
APS
Automatic reordering
24SevenOffice
6.6
APS
Location management
24SevenOffice
6.8
APS
Manufacturing module
24SevenOffice
6.2
APS

Order Management

24SevenOffice
7.6
APS
Pricing
24SevenOffice
8.0
APS
Order entry
24SevenOffice
9.0
APS
Credit card processing
24SevenOffice
6.6
APS
Cost of goods sold
24SevenOffice
8.2
APS
Order Orchestration
24SevenOffice
7.0
APS
End-to-end order visibility
24SevenOffice
7.8
APS
Order exception Resolution
24SevenOffice
7.0
APS

Subledger and Financial Process

24SevenOffice
7.1
APS
Automated Invoice Processing
24SevenOffice
8.0
APS
Shared Services Payments
24SevenOffice
6.8
APS
Billings Management
24SevenOffice
5.6
APS
Customer Receipt Applications
24SevenOffice
7.8
APS
Customer Collections
24SevenOffice
7.8
APS
Revenue Recognition
24SevenOffice
7.6
APS
Cash Management
24SevenOffice
9.0
APS
Asset Management
24SevenOffice
6.0
APS
Travel & Expense Management
24SevenOffice
7.6
APS
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.6
APS
Period Close
24SevenOffice
6.8
APS
Transactions Tax
24SevenOffice
8.0
APS
Subledger Reconciliations
24SevenOffice
6.2
APS
3rd Party Accounting Systems
24SevenOffice
7.2
APS

Project Financial Management

24SevenOffice
7.2
APS
Budgeting and Forecasting
24SevenOffice
8.4
APS
Project Costing
24SevenOffice
6.6
APS
Cost Capture
24SevenOffice
8.6
APS
Capital Project Management
24SevenOffice
6.2
APS
Customer Invoicing
24SevenOffice
6.0
APS
Customer Contract Compliance
24SevenOffice
8.6
APS
Project Revenue Recognition
24SevenOffice
8.0
APS
Project Financial Performance Analysis
24SevenOffice
7.8
APS
Project Financials Dashboard
24SevenOffice
5.8
APS
Real-time Financial Reporting
24SevenOffice
7.0
APS
Embedded Business Intelligence
24SevenOffice
5.8
APS
Project Planning Collaboration
24SevenOffice
7.4
APS

Project Execution Management

24SevenOffice
7.2
APS
Project Planning and Scheduling
24SevenOffice
8.2
APS
Project Manager Dashboard
24SevenOffice
7.4
APS
Resource Manager Dashboard
24SevenOffice
8.0
APS
Task Insight for Project Managers
24SevenOffice
7.4
APS
Project Manager Mobile Functionality
24SevenOffice
5.6
APS
Team Member Task Collaboration
24SevenOffice
6.6
APS
Team Member Mobile Functionality
24SevenOffice
5.0
APS
Project Candidate Search
24SevenOffice
6.8
APS
Project Candidate Comparison and Analysis
24SevenOffice
6.2
APS
Defineable Resource Pools
24SevenOffice
9.0
APS
Defineable Resource Pools
24SevenOffice
6.6
APS
Talent Profiles
24SevenOffice
6.8
APS
Real-Time Project Reporting
24SevenOffice
8.4
APS
Absence Management
24SevenOffice
8.0
APS
Product Lifecycle Management
24SevenOffice
8.0
APS

Grants Management

24SevenOffice
7.2
APS
Award Lifecycle Management
24SevenOffice
8.0
APS
Spending Control
24SevenOffice
6.2
APS
Indirect Cost Management
24SevenOffice
7.4
APS
Billing
24SevenOffice
7.2
APS

Procurement

24SevenOffice
6.6
APS
Sourcing Team Collaboration
24SevenOffice
7.8
APS
Sourcing Analysis
24SevenOffice
7.0
APS
Bids Analyzed and Compared
24SevenOffice
7.0
APS
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.2
APS
Contract Authoring
24SevenOffice
7.4
APS
Contract Compliance Management
24SevenOffice
6.2
APS
Contract History
24SevenOffice
5.0
APS
Contract Renewal Automation
24SevenOffice
7.6
APS
Contract Repository
24SevenOffice
6.4
APS
Contract Standardization and Enforcement
24SevenOffice
5.6
APS
Electronic Signatures
24SevenOffice
6.6
APS
Invoice Automated Matching
24SevenOffice
8.4
APS
Purchasing Risk and Compliance Management
24SevenOffice
7.4
APS
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.6
APS
Spend Compliance Management
24SevenOffice
6.4
APS
Supplier Assessment
24SevenOffice
7.6
APS
Supplier Communication and Collaboration
24SevenOffice
7.4
APS
Supplier Management
24SevenOffice
5.0
APS
Supplier Portal
24SevenOffice
5.6
APS

Risk Management

24SevenOffice
6.7
APS
Risk Repository
24SevenOffice
7.0
APS
Control Management
24SevenOffice
8.0
APS
Control Mapping
24SevenOffice
5.0
APS
Control Efficiency Assessments
24SevenOffice
6.8
APS
Automated Control Assessments
24SevenOffice
7.4
APS
Assessment Capture
24SevenOffice
6.0
APS
Issue Detection
24SevenOffice
7.0
APS
Automatic Notification
24SevenOffice
8.2
APS
Remediation and Certification
24SevenOffice
5.0
APS

Logistics

24SevenOffice
6.8
APS
Transportation Planning and Optimization
24SevenOffice
7.4
APS
Transportation Sourcing Management
24SevenOffice
5.2
APS
Transportation Process Integration
24SevenOffice
7.0
APS
Transportation Execution Management
24SevenOffice
7.0
APS
Freight Payment Automation
24SevenOffice
8.6
APS
Trade Management
24SevenOffice
5.4
APS
Trade Regulatory Compliance Management
24SevenOffice
7.8
APS
Customs Entry Management
24SevenOffice
5.6
APS
Customs Document Management
24SevenOffice
7.4
APS
Customs Document Collaboration
24SevenOffice
8.0
APS
Fulfillment Management
24SevenOffice
5.4
APS
Inventory Visibility
24SevenOffice
9.0
APS
Warehouse Workforce Management
24SevenOffice
5.0
APS

Manufacturing

24SevenOffice
6.5
APS
Production Process Design
24SevenOffice
8.6
APS
Supply Chain Business Flows
24SevenOffice
6.8
APS
Production Management
24SevenOffice
7.8
APS
Contracted Manufacturing Management
24SevenOffice
5.0
APS
Configuration Management
24SevenOffice
6.2
APS
Work Definition
24SevenOffice
5.2
APS
Work Execution
24SevenOffice
7.6
APS
Advanced Fulfillment
24SevenOffice
6.2
APS
Manufacturing Costs
24SevenOffice
5.0
APS

Supply Chain

24SevenOffice
7.7
APS
Forecasting
24SevenOffice
8.0
APS
Inventory Planning
24SevenOffice
9.0
APS
Multi-tier Supply Chain Planning
24SevenOffice
6.0
APS
Performance Monitoring
24SevenOffice
7.8
APS

Product Lifecycle Management

24SevenOffice
7.3
APS
Ideation Management
24SevenOffice
8.0
APS
Requirements Management
24SevenOffice
5.6
APS
Proposal Management
24SevenOffice
4.6
APS
Innovation Portfolio Management
24SevenOffice
7.0
APS
Product Master Data Management
24SevenOffice
8.6
APS
Vendor Portal
24SevenOffice
7.8
APS
Project Portfolio Management
24SevenOffice
9.6
APS

Human Resource Management

24SevenOffice
APS
7.0
Employee demographic data
24SevenOffice
APS
8.5
Employment history
24SevenOffice
APS
8.2
Job profiles and administration
24SevenOffice
APS
7.0
Workflow for transfers, promotions, pay raises, etc.
24SevenOffice
APS
6.5
Organizational charting
24SevenOffice
APS
7.0
Organization and location management
24SevenOffice
APS
6.8
Compliance data (COBRA, OSHA, etc.)
24SevenOffice
APS
5.1

Leave and Attendance Management

24SevenOffice
APS
7.7
Approval workflow
24SevenOffice
APS
8.0
Balance details
24SevenOffice
APS
8.0
Annual carry-forward and encashment
24SevenOffice
APS
7.2

Employee Self Service

24SevenOffice
APS
6.5
View and generate pay and benefit information
24SevenOffice
APS
8.0
Update personal information
24SevenOffice
APS
7.3
View company policy documentation
24SevenOffice
APS
6.2
Employee recognition
24SevenOffice
APS
4.9
View job history
24SevenOffice
APS
6.2

Asset Management

24SevenOffice
APS
7.0
Tracking of all physical assets
24SevenOffice
APS
7.0

HR Reporting

24SevenOffice
APS
7.4
Report builder
24SevenOffice
APS
7.4
Pre-built reports
24SevenOffice
APS
7.4
Ability to combine HR data with external data
24SevenOffice
APS
7.5

Onboarding

24SevenOffice
APS
5.0
New hire portal
24SevenOffice
APS
5.1
Manager tracking tools
24SevenOffice
APS
4.9

Performance and Goals

24SevenOffice
APS
6.5
Corporate goal setting
24SevenOffice
APS
8.1
Individual goal setting
24SevenOffice
APS
6.0
Line-of sight-visibility
24SevenOffice
APS
6.0
Performance tracking
24SevenOffice
APS
6.0

Performance Management

24SevenOffice
APS
7.0
Performance plans
24SevenOffice
APS
7.0
Performance improvement plans
24SevenOffice
APS
7.0
Review status tracking
24SevenOffice
APS
7.0
Review reminders
24SevenOffice
APS
7.0
Multiple review frequency
24SevenOffice
APS
7.0

Succession Planning

24SevenOffice
APS
5.0
Create succession plans/pools
24SevenOffice
APS
5.0
Candidate ranking
24SevenOffice
APS
5.0

Recruiting / ATS

24SevenOffice
APS
4.0
Job Requisition Management
24SevenOffice
APS
5.0
Company Website Posting
24SevenOffice
APS
6.5
Publish to Social Media
24SevenOffice
APS
2.0
Job Search Site Posting
24SevenOffice
APS
2.0
Duplicate Candidate Prevention
24SevenOffice
APS
5.0
Applicant Tracking
24SevenOffice
APS
2.0
Notifications and Alerts
24SevenOffice
APS
5.5

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

24SevenOffice

No score
No answers yet
No answers on this topic

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton | TrustRadius Reviewer

Usability

24SevenOffice

No score
No answers yet
No answers on this topic

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
Anonymous | TrustRadius Reviewer

Reliability and Availability

24SevenOffice

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
I haven't had any outages
Anonymous | TrustRadius Reviewer

Performance

24SevenOffice

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
Anonymous | TrustRadius Reviewer

Support Rating

24SevenOffice

No score
No answers yet
No answers on this topic

APS

APS 6.6
Based on 6 answers
I had to learn APS on my own, and the support team held my hand. They are still there when I have an occasional question. Anytime I need support, I can call my rep or send an email and help is on the way, without failure. The support team is awesome
Chandaline Penn | TrustRadius Reviewer

In-Person Training

24SevenOffice

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
Anonymous | TrustRadius Reviewer

Online Training

24SevenOffice

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
We had great webinars.
Anonymous | TrustRadius Reviewer

Implementation Rating

24SevenOffice

No score
No answers yet
No answers on this topic

APS

APS 8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
Anonymous | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

APS

All the other payroll systems were very complicated and had a lot of capabilities that were nto needed for an organization of our size. This made it difficult to use and confusing. APS covers all our needs and does so with ease of use and great support
John Bellini III | TrustRadius Reviewer

Scalability

24SevenOffice

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
Anonymous | TrustRadius Reviewer

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

APS

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier | TrustRadius Reviewer

Screenshots

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

24SevenOffice
5.6
APS
8.6

Likelihood to Renew

24SevenOffice
APS
9.7

Usability

24SevenOffice
APS
9.5

Reliability and Availability

24SevenOffice
APS
9.0

Performance

24SevenOffice
APS
9.0

Support Rating

24SevenOffice
APS
6.6

In-Person Training

24SevenOffice
APS
9.0

Online Training

24SevenOffice
APS
9.0

Implementation Rating

24SevenOffice
APS
8.7

Scalability

24SevenOffice
APS
9.0

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