17 Ratings
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Score 10 out of 100
405 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

    Payroll Management

    7.1

    24SevenOffice

    71%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 5/5 features

    Pay calculation

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Direct deposit files

    5.1
    51%
    2 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Reimbursement management

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Customization

    7.9

    24SevenOffice

    79%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 2/2 features

    API for custom integration

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Plug-ins

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Security

    7.0

    24SevenOffice

    70%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 2/2 features

    Single sign-on capability

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    6.9

    24SevenOffice

    69%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 3/3 features

    Dashboards

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Standard reports

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Custom reports

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    General Ledger and Configurable Accounting

    6.1

    24SevenOffice

    61%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 11/11 features

    Accounts payable

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Accounts receivable

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Global Financial Support

    7.1
    71%
    2 Ratings
    N/A
    0 Ratings

    Primary and Secondary Ledgers

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Intercompany Accounting

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Localizations

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Journals and Reconciliations

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Enterprise Accounting

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Configurable Accounting

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Centralized Rules Framework

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Standardized Processes

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Inventory Management

    6.8

    24SevenOffice

    68%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 4/4 features

    Inventory tracking

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Automatic reordering

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Location management

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Manufacturing module

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Order Management

    7.6

    24SevenOffice

    76%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 7/7 features

    Pricing

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Order entry

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Credit card processing

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Cost of goods sold

    8.1
    81%
    2 Ratings
    N/A
    0 Ratings

    Order Orchestration

    6.8
    68%
    2 Ratings
    N/A
    0 Ratings

    End-to-end order visibility

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Order exception Resolution

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Subledger and Financial Process

    7.1

    24SevenOffice

    71%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 14/14 features

    Automated Invoice Processing

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Shared Services Payments

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Billings Management

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Customer Receipt Applications

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Customer Collections

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Revenue Recognition

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Cash Management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Asset Management

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Travel & Expense Management

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Budgetary Control & Encumbrance Accounting

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Period Close

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Transactions Tax

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Subledger Reconciliations

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    3rd Party Accounting Systems

    7.1
    71%
    2 Ratings
    N/A
    0 Ratings

    Project Financial Management

    7.1

    24SevenOffice

    71%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 12/12 features

    Budgeting and Forecasting

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Project Costing

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Cost Capture

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Capital Project Management

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Customer Invoicing

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Customer Contract Compliance

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Project Revenue Recognition

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Project Financial Performance Analysis

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Project Financials Dashboard

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Real-time Financial Reporting

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Embedded Business Intelligence

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Project Planning Collaboration

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Project Execution Management

    7.1

    24SevenOffice

    71%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 15/15 features

    Project Planning and Scheduling

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Project Manager Dashboard

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Resource Manager Dashboard

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Task Insight for Project Managers

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Project Manager Mobile Functionality

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Team Member Task Collaboration

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Team Member Mobile Functionality

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Project Candidate Search

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Project Candidate Comparison and Analysis

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Defineable Resource Pools

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Defineable Resource Pools

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Talent Profiles

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Real-Time Project Reporting

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Absence Management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Product Lifecycle Management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Grants Management

    7.1

    24SevenOffice

    71%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 4/4 features

    Award Lifecycle Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Spending Control

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Indirect Cost Management

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Billing

    7.1
    71%
    2 Ratings
    N/A
    0 Ratings

    Procurement

    6.6

    24SevenOffice

    66%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 19/19 features

    Sourcing Team Collaboration

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Sourcing Analysis

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Bids Analyzed and Compared

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Catalog Shopping E-Commerce for Employees

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Contract Authoring

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Contract Compliance Management

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Contract History

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Contract Renewal Automation

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Contract Repository

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Contract Standardization and Enforcement

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Electronic Signatures

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Invoice Automated Matching

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Purchasing Risk and Compliance Management

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Requisitions-to-Purchase Orders Integrated

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Spend Compliance Management

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Supplier Assessment

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Supplier Communication and Collaboration

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Supplier Management

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Supplier Portal

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Risk Management

    6.7

    24SevenOffice

    67%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 9/9 features

    Risk Repository

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Control Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Control Mapping

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Control Efficiency Assessments

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Automated Control Assessments

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Assessment Capture

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Issue Detection

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Automatic Notification

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Remediation and Certification

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Logistics

    6.8

    24SevenOffice

    68%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 13/13 features

    Transportation Planning and Optimization

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Transportation Sourcing Management

    5.1
    51%
    2 Ratings
    N/A
    0 Ratings

    Transportation Process Integration

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Transportation Execution Management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Freight Payment Automation

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Trade Management

    5.2
    52%
    2 Ratings
    N/A
    0 Ratings

    Trade Regulatory Compliance Management

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Customs Entry Management

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Customs Document Management

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Customs Document Collaboration

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Fulfillment Management

    5.2
    52%
    2 Ratings
    N/A
    0 Ratings

    Inventory Visibility

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Warehouse Workforce Management

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Manufacturing

    6.4

    24SevenOffice

    64%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 9/9 features

    Production Process Design

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Supply Chain Business Flows

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Production Management

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Contracted Manufacturing Management

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Configuration Management

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Work Definition

    5.1
    51%
    2 Ratings
    N/A
    0 Ratings

    Work Execution

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Advanced Fulfillment

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Manufacturing Costs

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Supply Chain

    7.6

    24SevenOffice

    76%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 4/4 features

    Forecasting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Inventory Planning

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Multi-tier Supply Chain Planning

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Performance Monitoring

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Product Lifecycle Management

    7.3

    24SevenOffice

    73%

    Atlassian Jira Align (formerly AgileCraft)

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 7/7 features

    Ideation Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Requirements Management

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Proposal Management

    4.5
    45%
    2 Ratings
    N/A
    0 Ratings

    Innovation Portfolio Management

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Product Master Data Management

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Vendor Portal

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Project Portfolio Management

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Project Management

    24SevenOffice

    Feature Set Not Supported
    N/A
    7.7

    Atlassian Jira Align (formerly AgileCraft)

    77%
    Atlassian Jira Align (formerly AgileCraft) ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    21 Ratings

    Resource Management

    N/A
    0 Ratings
    7.8
    78%
    21 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.2
    72%
    15 Ratings

    Scheduling

    N/A
    0 Ratings
    7.7
    77%
    17 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.1
    71%
    16 Ratings

    Team Collaboration

    N/A
    0 Ratings
    9.5
    95%
    21 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    9.3
    93%
    20 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    6.0
    60%
    13 Ratings

    Document Management

    N/A
    0 Ratings
    6.6
    66%
    17 Ratings

    Email integration

    N/A
    0 Ratings
    7.4
    74%
    17 Ratings

    Mobile Access

    N/A
    0 Ratings
    5.7
    57%
    14 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.9
    79%
    15 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    8.3
    83%
    19 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Professional Services Automation

    24SevenOffice

    Feature Set Not Supported
    N/A
    7.4

    Atlassian Jira Align (formerly AgileCraft)

    74%
    Atlassian Jira Align (formerly AgileCraft) ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    7.7
    77%
    12 Ratings

    Invoicing

    N/A
    0 Ratings
    6.7
    67%
    12 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.1
    81%
    14 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    7.3
    73%
    8 Ratings

    Attribute Ratings

    • Atlassian Jira Align (formerly AgileCraft) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.5

    24SevenOffice

    55%
    2 Ratings
    8.7

    Atlassian Jira Align (formerly AgileCraft)

    87%
    21 Ratings

    Likelihood to Renew

    24SevenOffice

    N/A
    0 Ratings
    9.5

    Atlassian Jira Align (formerly AgileCraft)

    95%
    2 Ratings

    Usability

    24SevenOffice

    N/A
    0 Ratings
    6.9

    Atlassian Jira Align (formerly AgileCraft)

    69%
    2 Ratings

    Support Rating

    24SevenOffice

    N/A
    0 Ratings
    7.3

    Atlassian Jira Align (formerly AgileCraft)

    73%
    21 Ratings

    Implementation Rating

    24SevenOffice

    N/A
    0 Ratings
    10.0

    Atlassian Jira Align (formerly AgileCraft)

    100%
    1 Rating

    Likelihood to Recommend

    24SevenOffice

    I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
    Clinton Verley | TrustRadius Reviewer

    Atlassian Jira Align (formerly AgileCraft)

    The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
    Gene Baker | TrustRadius Reviewer

    Pros

    24SevenOffice

    • Excellent UI that is easy to use. All features are a breeze.
    • Because of the depth at which it has data, it can be used very well.
    • Its integration with other ERP software is also possible for better analysis.
    Anonymous | TrustRadius Reviewer

    Atlassian Jira Align (formerly AgileCraft)

    • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
    • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
    • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
    • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
    • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
    • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
    • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
    • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
    Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

    Cons

    24SevenOffice

    • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
    • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
    • We have had to pay for any support on the above issues.
    Clinton Verley | TrustRadius Reviewer

    Atlassian Jira Align (formerly AgileCraft)

    • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
    • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
    • The interface on some smaller portions of the software are sometimes difficult to understand.
    Ryan McGarry | TrustRadius Reviewer

    Pricing Details

    24SevenOffice

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    24SevenOffice Editions & Modules

    Additional Pricing Details

    Atlassian Jira Align (formerly AgileCraft)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 per year

    Atlassian Jira Align (formerly AgileCraft) Editions & Modules

    Edition
    Starting Price$27,000.001
    Maximum Price$3,987,600.001
    1. per year
    Additional Pricing Details

    Likelihood to Renew

    24SevenOffice

    No score
    No answers yet
    No answers on this topic

    Atlassian Jira Align (formerly AgileCraft)

    Atlassian Jira Align (formerly AgileCraft) 9.5
    Based on 2 answers
    There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
    Anonymous | TrustRadius Reviewer

    Usability

    24SevenOffice

    No score
    No answers yet
    No answers on this topic

    Atlassian Jira Align (formerly AgileCraft)

    Atlassian Jira Align (formerly AgileCraft) 6.9
    Based on 2 answers
    Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
    Anonymous | TrustRadius Reviewer

    Support Rating

    24SevenOffice

    No score
    No answers yet
    No answers on this topic

    Atlassian Jira Align (formerly AgileCraft)

    Atlassian Jira Align (formerly AgileCraft) 7.3
    Based on 21 answers
    Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
    Prathamesh Muzumdar | TrustRadius Reviewer

    Alternatives Considered

    24SevenOffice

    24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
    Anonymous | TrustRadius Reviewer

    Atlassian Jira Align (formerly AgileCraft)

    Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    24SevenOffice

    • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
    • That said the network issues represent lost hours/money.
    • The added training is also expensive.
    Clinton Verley | TrustRadius Reviewer

    Atlassian Jira Align (formerly AgileCraft)

    • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
    • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
    Anonymous | TrustRadius Reviewer

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