24SevenOffice vs. BigTime Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 7.0 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
BigTime Software
Score 8.2 out of 10
N/A
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
Pricing
24SevenOfficeBigTime Software
Editions & Modules
No answers on this topic
Essentials
$20
User per Month
Advanced
$35
User per Month
Premier
$45
User per Month
Projector
$60
Offerings
Pricing Offerings
24SevenOfficeBigTime Software
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
24SevenOfficeBigTime Software
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
3% below category average
BigTime Software
-
Ratings
Pay calculation6.72 Ratings00 Ratings
Benefit plan administration7.62 Ratings00 Ratings
Direct deposit files5.12 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
9% above category average
BigTime Software
-
Ratings
API for custom integration9.02 Ratings00 Ratings
Plug-ins6.72 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
14% below category average
BigTime Software
-
Ratings
Single sign-on capability6.72 Ratings00 Ratings
Role-based user permissions7.42 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
0% below category average
BigTime Software
-
Ratings
Dashboards6.72 Ratings00 Ratings
Standard reports8.02 Ratings00 Ratings
Custom reports5.82 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
2 Ratings
22% below category average
BigTime Software
-
Ratings
Accounts payable5.52 Ratings00 Ratings
Accounts receivable5.82 Ratings00 Ratings
Global Financial Support7.12 Ratings00 Ratings
Primary and Secondary Ledgers6.72 Ratings00 Ratings
Journals and Reconciliations5.72 Ratings00 Ratings
Configurable Accounting7.42 Ratings00 Ratings
Standardized Processes5.52 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
15% below category average
BigTime Software
-
Ratings
Inventory tracking7.72 Ratings00 Ratings
Automatic reordering6.52 Ratings00 Ratings
Location management6.72 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% below category average
BigTime Software
-
Ratings
Pricing8.02 Ratings00 Ratings
Order entry9.02 Ratings00 Ratings
Credit card processing6.52 Ratings00 Ratings
Cost of goods sold8.12 Ratings00 Ratings
Order Orchestration6.82 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.1
2 Ratings
5% below category average
BigTime Software
-
Ratings
Billing Management5.52 Ratings00 Ratings
Cash and Asset Management9.02 Ratings00 Ratings
Travel & Expense Management7.52 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings00 Ratings
Period Close6.72 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
7% below category average
BigTime Software
-
Ratings
Budgeting and Forecasting8.42 Ratings00 Ratings
Project Costing6.52 Ratings00 Ratings
Cost Capture8.62 Ratings00 Ratings
Capital Project Management6.12 Ratings00 Ratings
Customer Contract Compliance8.62 Ratings00 Ratings
Project Revenue Recognition8.02 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% above category average
BigTime Software
-
Ratings
Project Planning and Scheduling8.32 Ratings00 Ratings
Task Insight for Project Managers7.42 Ratings00 Ratings
Project Mobile Functionality5.52 Ratings00 Ratings
Definable Resource Pools9.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
6% below category average
BigTime Software
-
Ratings
Award Lifecycle Management8.02 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
5% below category average
BigTime Software
-
Ratings
Bids Analyzed and Compared7.01 Ratings00 Ratings
Contract Authoring7.42 Ratings00 Ratings
Contract Repository6.42 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings00 Ratings
Supplier Management4.82 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
2% above category average
BigTime Software
-
Ratings
Risk Repository7.02 Ratings00 Ratings
Control Management8.02 Ratings00 Ratings
Control Efficiency Assessments6.72 Ratings00 Ratings
Issue Detection7.02 Ratings00 Ratings
Remediation and Certification4.82 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% below category average
BigTime Software
-
Ratings
Transportation Planning and Optimization7.42 Ratings00 Ratings
Transportation Execution Management7.01 Ratings00 Ratings
Trade and Customs Management5.22 Ratings00 Ratings
Fulfillment Management5.22 Ratings00 Ratings
Warehouse Workforce Management5.01 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
18% below category average
BigTime Software
-
Ratings
Production Process Design8.62 Ratings00 Ratings
Production Management7.72 Ratings00 Ratings
Configuration Management6.12 Ratings00 Ratings
Work Execution7.62 Ratings00 Ratings
Manufacturing Costs4.82 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
3% above category average
BigTime Software
-
Ratings
Forecasting8.01 Ratings00 Ratings
Inventory Planning9.02 Ratings00 Ratings
Performance Monitoring7.72 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
0% below category average
BigTime Software
-
Ratings
Proposal Management4.52 Ratings00 Ratings
Product Master Data Management8.62 Ratings00 Ratings
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24SevenOfficeBigTime Software
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User Ratings
24SevenOfficeBigTime Software
Likelihood to Recommend
5.5
(2 ratings)
9.1
(31 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(3 ratings)
Usability
-
(0 ratings)
8.7
(2 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(4 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
24SevenOfficeBigTime Software
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read full review
BigTime Software
I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform
Read full review
Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Read full review
BigTime Software
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
Read full review
Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Read full review
BigTime Software
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
Read full review
Likelihood to Renew
24SevenOffice
No answers on this topic
BigTime Software
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
Read full review
Usability
24SevenOffice
No answers on this topic
BigTime Software
Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
Read full review
Reliability and Availability
24SevenOffice
No answers on this topic
BigTime Software
BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
Read full review
Performance
24SevenOffice
No answers on this topic
BigTime Software
have not noticed a slow integration issue using QBO
Read full review
Support Rating
24SevenOffice
No answers on this topic
BigTime Software
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Read full review
Implementation Rating
24SevenOffice
No answers on this topic
BigTime Software
Monte and Tyler have been helpful with report assistance I called on recently
Read full review
Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Read full review
BigTime Software
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
Read full review
Scalability
24SevenOffice
No answers on this topic
BigTime Software
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Read full review
Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Read full review
BigTime Software
  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
Read full review
ScreenShots

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.