What users are saying about
15 Ratings
15 Ratings
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Score 5.8 out of 101
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

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Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

Bubble Innovator

No stage gate or portfolio reporting solution can overcome poor input data. The organization has to be willing to commit to consistent and rigorous updates of the information, or the reporting becomes useless. From what I've seen of competitive systems, Bubble Innovator is the easiest to use in this regard, so the excuse of not having good data because it's painful to upload or cumbersome to retrieve goes away. And the ease with which you can produce customized reports allows you to immediately find the gaps and weak points in your data, and take action to address them. That's not to say that every report and function in Bubble Innovator is perfect. But the close collaboration and responsiveness of the Bubble Innovation team has made it relatively easy to triage, prioritize, and implement improvements along the way.
Matt Parsons profile photo

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
Bubble Innovator
Pay calculation
24SevenOffice
7.0
Bubble Innovator
Benefit plan administration
24SevenOffice
7.5
Bubble Innovator
Direct deposit files
24SevenOffice
5.5
Bubble Innovator
Salary revision and increment management
24SevenOffice
8.5
Bubble Innovator
Reimbursement management
24SevenOffice
7.5
Bubble Innovator

Customization

24SevenOffice
8.0
Bubble Innovator
API for custom integration
24SevenOffice
9.0
Bubble Innovator
Plug-ins
24SevenOffice
7.0
Bubble Innovator

Security

24SevenOffice
7.2
Bubble Innovator
Single sign-on capability
24SevenOffice
7.0
Bubble Innovator
Role-based user permissions
24SevenOffice
7.5
Bubble Innovator

Reporting & Analytics

24SevenOffice
7.2
Bubble Innovator
Dashboards
24SevenOffice
7.0
Bubble Innovator
Standard reports
24SevenOffice
8.0
Bubble Innovator
Custom reports
24SevenOffice
6.5
Bubble Innovator

General Ledger and Configurable Accounting

24SevenOffice
6.5
Bubble Innovator
Accounts payable
24SevenOffice
6.0
Bubble Innovator
Accounts receivable
24SevenOffice
6.5
Bubble Innovator
Global Financial Support
24SevenOffice
7.5
Bubble Innovator
Primary and Secondary Ledgers
24SevenOffice
7.0
Bubble Innovator
Intercompany Accounting
24SevenOffice
6.0
Bubble Innovator
Localizations
24SevenOffice
7.5
Bubble Innovator
Journals and Reconciliations
24SevenOffice
6.0
Bubble Innovator
Enterprise Accounting
24SevenOffice
5.5
Bubble Innovator
Configurable Accounting
24SevenOffice
7.5
Bubble Innovator
Centralized Rules Framework
24SevenOffice
6.0
Bubble Innovator
Standardized Processes
24SevenOffice
6.0
Bubble Innovator

Inventory Management

24SevenOffice
7.1
Bubble Innovator
Inventory tracking
24SevenOffice
8.0
Bubble Innovator
Automatic reordering
24SevenOffice
7.0
Bubble Innovator
Location management
24SevenOffice
7.0
Bubble Innovator
Manufacturing module
24SevenOffice
6.5
Bubble Innovator

Order Management

24SevenOffice
7.8
Bubble Innovator
Pricing
24SevenOffice
8.0
Bubble Innovator
Order entry
24SevenOffice
9.0
Bubble Innovator
Credit card processing
24SevenOffice
7.0
Bubble Innovator
Cost of goods sold
24SevenOffice
8.5
Bubble Innovator
Order Orchestration
24SevenOffice
7.5
Bubble Innovator
End-to-end order visibility
24SevenOffice
7.5
Bubble Innovator
Order exception Resolution
24SevenOffice
7.0
Bubble Innovator

Subledger and Financial Process

24SevenOffice
7.4
Bubble Innovator
Automated Invoice Processing
24SevenOffice
8.0
Bubble Innovator
Shared Services Payments
24SevenOffice
7.0
Bubble Innovator
Billings Management
24SevenOffice
6.0
Bubble Innovator
Customer Receipt Applications
24SevenOffice
8.0
Bubble Innovator
Customer Collections
24SevenOffice
8.0
Bubble Innovator
Revenue Recognition
24SevenOffice
8.0
Bubble Innovator
Cash Management
24SevenOffice
9.0
Bubble Innovator
Asset Management
24SevenOffice
6.5
Bubble Innovator
Travel & Expense Management
24SevenOffice
8.0
Bubble Innovator
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
Bubble Innovator
Period Close
24SevenOffice
7.0
Bubble Innovator
Transactions Tax
24SevenOffice
8.0
Bubble Innovator
Subledger Reconciliations
24SevenOffice
6.5
Bubble Innovator
3rd Party Accounting Systems
24SevenOffice
7.5
Bubble Innovator

Project Financial Management

24SevenOffice
7.3
Bubble Innovator
Budgeting and Forecasting
24SevenOffice
8.5
Bubble Innovator
Project Costing
24SevenOffice
7.0
Bubble Innovator
Cost Capture
24SevenOffice
8.5
Bubble Innovator
Capital Project Management
24SevenOffice
6.5
Bubble Innovator
Customer Invoicing
24SevenOffice
6.5
Bubble Innovator
Customer Contract Compliance
24SevenOffice
8.5
Bubble Innovator
Project Revenue Recognition
24SevenOffice
8.0
Bubble Innovator
Project Financial Performance Analysis
24SevenOffice
8.0
Bubble Innovator
Project Financials Dashboard
24SevenOffice
6.0
Bubble Innovator
Real-time Financial Reporting
24SevenOffice
7.0
Bubble Innovator
Embedded Business Intelligence
24SevenOffice
6.0
Bubble Innovator
Project Planning Collaboration
24SevenOffice
7.5
Bubble Innovator

Project Execution Management

24SevenOffice
7.4
Bubble Innovator
Project Planning and Scheduling
24SevenOffice
8.0
Bubble Innovator
Project Manager Dashboard
24SevenOffice
7.5
Bubble Innovator
Resource Manager Dashboard
24SevenOffice
8.0
Bubble Innovator
Task Insight for Project Managers
24SevenOffice
7.5
Bubble Innovator
Project Manager Mobile Functionality
24SevenOffice
6.0
Bubble Innovator
Team Member Task Collaboration
24SevenOffice
7.0
Bubble Innovator
Team Member Mobile Functionality
24SevenOffice
5.5
Bubble Innovator
Project Candidate Search
24SevenOffice
7.0
Bubble Innovator
Project Candidate Comparison and Analysis
24SevenOffice
6.5
Bubble Innovator
Defineable Resource Pools
24SevenOffice
9.0
Bubble Innovator
Defineable Resource Pools
24SevenOffice
7.0
Bubble Innovator
Talent Profiles
24SevenOffice
7.0
Bubble Innovator
Real-Time Project Reporting
24SevenOffice
8.5
Bubble Innovator
Absence Management
24SevenOffice
8.0
Bubble Innovator
Product Lifecycle Management
24SevenOffice
8.0
Bubble Innovator

Grants Management

24SevenOffice
7.4
Bubble Innovator
Award Lifecycle Management
24SevenOffice
8.0
Bubble Innovator
Spending Control
24SevenOffice
6.5
Bubble Innovator
Indirect Cost Management
24SevenOffice
7.5
Bubble Innovator
Billing
24SevenOffice
7.5
Bubble Innovator

Procurement

24SevenOffice
6.8
Bubble Innovator
Sourcing Team Collaboration
24SevenOffice
8.0
Bubble Innovator
Sourcing Analysis
24SevenOffice
7.0
Bubble Innovator
Bids Analyzed and Compared
24SevenOffice
7.0
Bubble Innovator
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
Bubble Innovator
Contract Authoring
24SevenOffice
7.5
Bubble Innovator
Contract Compliance Management
24SevenOffice
6.5
Bubble Innovator
Contract History
24SevenOffice
5.5
Bubble Innovator
Contract Renewal Automation
24SevenOffice
7.5
Bubble Innovator
Contract Repository
24SevenOffice
6.5
Bubble Innovator
Contract Standardization and Enforcement
24SevenOffice
6.0
Bubble Innovator
Electronic Signatures
24SevenOffice
7.0
Bubble Innovator
Invoice Automated Matching
24SevenOffice
8.5
Bubble Innovator
Purchasing Risk and Compliance Management
24SevenOffice
7.5
Bubble Innovator
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
Bubble Innovator
Spend Compliance Management
24SevenOffice
6.5
Bubble Innovator
Supplier Assessment
24SevenOffice
7.5
Bubble Innovator
Supplier Communication and Collaboration
24SevenOffice
7.5
Bubble Innovator
Supplier Management
24SevenOffice
5.5
Bubble Innovator
Supplier Portal
24SevenOffice
6.0
Bubble Innovator

Risk Management

24SevenOffice
6.9
Bubble Innovator
Risk Repository
24SevenOffice
7.0
Bubble Innovator
Control Management
24SevenOffice
8.0
Bubble Innovator
Control Mapping
24SevenOffice
5.5
Bubble Innovator
Control Efficiency Assessments
24SevenOffice
7.0
Bubble Innovator
Automated Control Assessments
24SevenOffice
7.5
Bubble Innovator
Assessment Capture
24SevenOffice
6.5
Bubble Innovator
Issue Detection
24SevenOffice
7.0
Bubble Innovator
Automatic Notification
24SevenOffice
8.0
Bubble Innovator
Remediation and Certification
24SevenOffice
5.5
Bubble Innovator

Logistics

24SevenOffice
7.0
Bubble Innovator
Transportation Planning and Optimization
24SevenOffice
7.5
Bubble Innovator
Transportation Sourcing Management
24SevenOffice
5.5
Bubble Innovator
Transportation Process Integration
24SevenOffice
7.0
Bubble Innovator
Transportation Execution Management
24SevenOffice
7.0
Bubble Innovator
Freight Payment Automation
24SevenOffice
8.5
Bubble Innovator
Trade Management
24SevenOffice
6.0
Bubble Innovator
Trade Regulatory Compliance Management
24SevenOffice
8.0
Bubble Innovator
Customs Entry Management
24SevenOffice
6.0
Bubble Innovator
Customs Document Management
24SevenOffice
7.5
Bubble Innovator
Customs Document Collaboration
24SevenOffice
8.0
Bubble Innovator
Fulfillment Management
24SevenOffice
6.0
Bubble Innovator
Inventory Visibility
24SevenOffice
9.0
Bubble Innovator
Warehouse Workforce Management
24SevenOffice
5.0
Bubble Innovator

Manufacturing

24SevenOffice
6.7
Bubble Innovator
Production Process Design
24SevenOffice
8.5
Bubble Innovator
Supply Chain Business Flows
24SevenOffice
7.0
Bubble Innovator
Production Management
24SevenOffice
8.0
Bubble Innovator
Contracted Manufacturing Management
24SevenOffice
5.5
Bubble Innovator
Configuration Management
24SevenOffice
6.5
Bubble Innovator
Work Definition
24SevenOffice
5.5
Bubble Innovator
Work Execution
24SevenOffice
7.5
Bubble Innovator
Advanced Fulfillment
24SevenOffice
6.5
Bubble Innovator
Manufacturing Costs
24SevenOffice
5.5
Bubble Innovator

Supply Chain

24SevenOffice
7.9
Bubble Innovator
Forecasting
24SevenOffice
8.0
Bubble Innovator
Inventory Planning
24SevenOffice
9.0
Bubble Innovator
Multi-tier Supply Chain Planning
24SevenOffice
6.5
Bubble Innovator
Performance Monitoring
24SevenOffice
8.0
Bubble Innovator

Product Lifecycle Management

24SevenOffice
7.4
Bubble Innovator
Ideation Management
24SevenOffice
8.0
Bubble Innovator
Requirements Management
24SevenOffice
6.0
Bubble Innovator
Proposal Management
24SevenOffice
5.0
Bubble Innovator
Innovation Portfolio Management
24SevenOffice
7.0
Bubble Innovator
Product Master Data Management
24SevenOffice
8.5
Bubble Innovator
Vendor Portal
24SevenOffice
8.0
Bubble Innovator
Project Portfolio Management
24SevenOffice
9.5
Bubble Innovator

Pros

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo
  • I already mentioned the simple user interface for data upload, and the equally intuitive customized reporting. Leadership and "supporting" functions for product development get tremendous value from this because they don't need to hunt down answers anymore. Everything from pipeline planning to operational planning can be built on the same foundation of objective data, rather than many different sources interpreted through many different lenses.
  • But the greatest value I think Bubble Innovator delivers is not really the product itself. It's the sense of partnership and responsiveness from the Bubble Innovation team. The Bubble Innovation team becomes a part of your team. They are valued consultants with helpful input on best practices for stage gate management, portfolio analytics, and report visualization. I have continually been impressed with the responsiveness and effort that their team brings to the table. When we have challenges and need to customize our data or analytics or reporting, they are right there beside us, finding the best solution, sharing prototypes in a test environment, and implementing as fast as possible.
Matt Parsons profile photo

Cons

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo
  • The biggest issue we've had in the past is customized reporting. But this has now been addressed with a new module dedicated to enabling any user to build the report to exactly meet their needs and address the questions being asked by their leaders. There is always room for improvement here, and the leadership demands for alternative views are frequently evolving, but with the customized reporting ability we can deal with this evolution far better than ever before, and beyond the capabilities of any competitive product I've seen.
  • Detailed resource & capacity planning is not the strength of this tool. Compiling and packaging data to drive highly constructive conversations during stage gate reviews, pipeline reviews, and portfolio optimization discussions is. With that said, the Bubble Innovation team rose to the challenge of creating a high-level resource & capacity planning tool that now gives us reasonable ability to plan for forward-looking functional resource gaps in the context of a prioritized project list. It won't address detailed capabilities/competencies at the individual employee level.
  • For senior level reporting, we tend to speak in PowerPoint. While it is pretty effortless to create Excel and pdf output from Bubble Innovator, it would be nice to be able to export reports/data/charts/content to PowerPoint.
Matt Parsons profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Bubble Innovator9.1
Based on 3 answers
It has become a fundamental and popular tool in our business, we would be lost without it
Neville Turner profile photo

Usability

No score
No answers yet
No answers on this topic
Bubble Innovator8.2
Based on 1 answer
The user interface is highly visual and simple. Literally within 10-15 minutes of my introduction to the software, I was up and running. Of course, deeper capabilities become apparent after additional use, but the basic functionality is very simple to grasp. Where there are consistent challenges reported by multiple users, the Bubble Innovation team is quick to connect and put plans in place to address the challenges.
Matt Parsons profile photo

Support

No score
No answers yet
No answers on this topic
Bubble Innovator9.1
Based on 2 answers
I've mentioned it already in this review, but this is really a strength of Bubble Innovator. The team is highly engaged in helping solve challenges to make their customer's lives easier.
Matt Parsons profile photo

Implementation

No score
No answers yet
No answers on this topic
Bubble Innovator8.1
Based on 2 answers
The number of variables made this extremely challenging (org changes, stage gate harmonization, pipeline prioritization, and new governance model). I think the implementation was handled very well in spite of this, and managed to deliver on time and on budget.
Matt Parsons profile photo

Alternatives Considered

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo
We found Innovator provided all the functionality we required in a lightweight solution that was easy to configure to our processes, provided benefits to almost all those who accessed it with little or no training. Other systems may offer more depth of functionality but this makes them more cumbersome to use and requires more training of users. Innovator also offers a more transparent cost structure - you can immediately see what it will cost as all the functionality is automatically available within the price
Neville Turner profile photo

Return on Investment

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo
  • Increased efficiency at several levels - Proejct Teams/Project Managers/Portfolio Decsision Makers
  • Driven consistency of process and reporting across a complex global organization
  • Greater visibility of NPD pipeline has led to improved cross functional alignment on priorites
  • Improved portfolio decision making capability
Neville Turner profile photo

Pricing Details

24SevenOffice

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Bubble Innovator

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details