What users are saying about
15 Ratings
16 Ratings
15 Ratings
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Score 6 out of 101
16 Ratings
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Score 7.7 out of 101

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

ChannelAdvisor

Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
No photo available

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
ChannelAdvisor
Pay calculation
24SevenOffice
7.0
ChannelAdvisor
Benefit plan administration
24SevenOffice
7.5
ChannelAdvisor
Direct deposit files
24SevenOffice
5.5
ChannelAdvisor
Salary revision and increment management
24SevenOffice
8.5
ChannelAdvisor
Reimbursement management
24SevenOffice
7.5
ChannelAdvisor

Customization

24SevenOffice
8.0
ChannelAdvisor
API for custom integration
24SevenOffice
9.0
ChannelAdvisor
Plug-ins
24SevenOffice
7.0
ChannelAdvisor

Security

24SevenOffice
7.2
ChannelAdvisor
Single sign-on capability
24SevenOffice
7.0
ChannelAdvisor
Role-based user permissions
24SevenOffice
7.5
ChannelAdvisor

Reporting & Analytics

24SevenOffice
7.2
ChannelAdvisor
Dashboards
24SevenOffice
7.0
ChannelAdvisor
Standard reports
24SevenOffice
8.0
ChannelAdvisor
Custom reports
24SevenOffice
6.5
ChannelAdvisor

General Ledger and Configurable Accounting

24SevenOffice
6.5
ChannelAdvisor
Accounts payable
24SevenOffice
6.0
ChannelAdvisor
Accounts receivable
24SevenOffice
6.5
ChannelAdvisor
Global Financial Support
24SevenOffice
7.5
ChannelAdvisor
Primary and Secondary Ledgers
24SevenOffice
7.0
ChannelAdvisor
Intercompany Accounting
24SevenOffice
6.0
ChannelAdvisor
Localizations
24SevenOffice
7.5
ChannelAdvisor
Journals and Reconciliations
24SevenOffice
6.0
ChannelAdvisor
Enterprise Accounting
24SevenOffice
5.5
ChannelAdvisor
Configurable Accounting
24SevenOffice
7.5
ChannelAdvisor
Centralized Rules Framework
24SevenOffice
6.0
ChannelAdvisor
Standardized Processes
24SevenOffice
6.0
ChannelAdvisor

Inventory Management

24SevenOffice
7.1
ChannelAdvisor
Inventory tracking
24SevenOffice
8.0
ChannelAdvisor
Automatic reordering
24SevenOffice
7.0
ChannelAdvisor
Location management
24SevenOffice
7.0
ChannelAdvisor
Manufacturing module
24SevenOffice
6.5
ChannelAdvisor

Order Management

24SevenOffice
7.8
ChannelAdvisor
Pricing
24SevenOffice
8.0
ChannelAdvisor
Order entry
24SevenOffice
9.0
ChannelAdvisor
Credit card processing
24SevenOffice
7.0
ChannelAdvisor
Cost of goods sold
24SevenOffice
8.5
ChannelAdvisor
Order Orchestration
24SevenOffice
7.5
ChannelAdvisor
End-to-end order visibility
24SevenOffice
7.5
ChannelAdvisor
Order exception Resolution
24SevenOffice
7.0
ChannelAdvisor

Subledger and Financial Process

24SevenOffice
7.4
ChannelAdvisor
Automated Invoice Processing
24SevenOffice
8.0
ChannelAdvisor
Shared Services Payments
24SevenOffice
7.0
ChannelAdvisor
Billings Management
24SevenOffice
6.0
ChannelAdvisor
Customer Receipt Applications
24SevenOffice
8.0
ChannelAdvisor
Customer Collections
24SevenOffice
8.0
ChannelAdvisor
Revenue Recognition
24SevenOffice
8.0
ChannelAdvisor
Cash Management
24SevenOffice
9.0
ChannelAdvisor
Asset Management
24SevenOffice
6.5
ChannelAdvisor
Travel & Expense Management
24SevenOffice
8.0
ChannelAdvisor
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
ChannelAdvisor
Period Close
24SevenOffice
7.0
ChannelAdvisor
Transactions Tax
24SevenOffice
8.0
ChannelAdvisor
Subledger Reconciliations
24SevenOffice
6.5
ChannelAdvisor
3rd Party Accounting Systems
24SevenOffice
7.5
ChannelAdvisor

Project Financial Management

24SevenOffice
7.3
ChannelAdvisor
Budgeting and Forecasting
24SevenOffice
8.5
ChannelAdvisor
Project Costing
24SevenOffice
7.0
ChannelAdvisor
Cost Capture
24SevenOffice
8.5
ChannelAdvisor
Capital Project Management
24SevenOffice
6.5
ChannelAdvisor
Customer Invoicing
24SevenOffice
6.5
ChannelAdvisor
Customer Contract Compliance
24SevenOffice
8.5
ChannelAdvisor
Project Revenue Recognition
24SevenOffice
8.0
ChannelAdvisor
Project Financial Performance Analysis
24SevenOffice
8.0
ChannelAdvisor
Project Financials Dashboard
24SevenOffice
6.0
ChannelAdvisor
Real-time Financial Reporting
24SevenOffice
7.0
ChannelAdvisor
Embedded Business Intelligence
24SevenOffice
6.0
ChannelAdvisor
Project Planning Collaboration
24SevenOffice
7.5
ChannelAdvisor

Project Execution Management

24SevenOffice
7.4
ChannelAdvisor
Project Planning and Scheduling
24SevenOffice
8.0
ChannelAdvisor
Project Manager Dashboard
24SevenOffice
7.5
ChannelAdvisor
Resource Manager Dashboard
24SevenOffice
8.0
ChannelAdvisor
Task Insight for Project Managers
24SevenOffice
7.5
ChannelAdvisor
Project Manager Mobile Functionality
24SevenOffice
6.0
ChannelAdvisor
Team Member Task Collaboration
24SevenOffice
7.0
ChannelAdvisor
Team Member Mobile Functionality
24SevenOffice
5.5
ChannelAdvisor
Project Candidate Search
24SevenOffice
7.0
ChannelAdvisor
Project Candidate Comparison and Analysis
24SevenOffice
6.5
ChannelAdvisor
Defineable Resource Pools
24SevenOffice
9.0
ChannelAdvisor
Defineable Resource Pools
24SevenOffice
7.0
ChannelAdvisor
Talent Profiles
24SevenOffice
7.0
ChannelAdvisor
Real-Time Project Reporting
24SevenOffice
8.5
ChannelAdvisor
Absence Management
24SevenOffice
8.0
ChannelAdvisor
Product Lifecycle Management
24SevenOffice
8.0
ChannelAdvisor

Grants Management

24SevenOffice
7.4
ChannelAdvisor
Award Lifecycle Management
24SevenOffice
8.0
ChannelAdvisor
Spending Control
24SevenOffice
6.5
ChannelAdvisor
Indirect Cost Management
24SevenOffice
7.5
ChannelAdvisor
Billing
24SevenOffice
7.5
ChannelAdvisor

Procurement

24SevenOffice
6.8
ChannelAdvisor
Sourcing Team Collaboration
24SevenOffice
8.0
ChannelAdvisor
Sourcing Analysis
24SevenOffice
7.0
ChannelAdvisor
Bids Analyzed and Compared
24SevenOffice
7.0
ChannelAdvisor
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
ChannelAdvisor
Contract Authoring
24SevenOffice
7.5
ChannelAdvisor
Contract Compliance Management
24SevenOffice
6.5
ChannelAdvisor
Contract History
24SevenOffice
5.5
ChannelAdvisor
Contract Renewal Automation
24SevenOffice
7.5
ChannelAdvisor
Contract Repository
24SevenOffice
6.5
ChannelAdvisor
Contract Standardization and Enforcement
24SevenOffice
6.0
ChannelAdvisor
Electronic Signatures
24SevenOffice
7.0
ChannelAdvisor
Invoice Automated Matching
24SevenOffice
8.5
ChannelAdvisor
Purchasing Risk and Compliance Management
24SevenOffice
7.5
ChannelAdvisor
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
ChannelAdvisor
Spend Compliance Management
24SevenOffice
6.5
ChannelAdvisor
Supplier Assessment
24SevenOffice
7.5
ChannelAdvisor
Supplier Communication and Collaboration
24SevenOffice
7.5
ChannelAdvisor
Supplier Management
24SevenOffice
5.5
ChannelAdvisor
Supplier Portal
24SevenOffice
6.0
ChannelAdvisor

Risk Management

24SevenOffice
6.9
ChannelAdvisor
Risk Repository
24SevenOffice
7.0
ChannelAdvisor
Control Management
24SevenOffice
8.0
ChannelAdvisor
Control Mapping
24SevenOffice
5.5
ChannelAdvisor
Control Efficiency Assessments
24SevenOffice
7.0
ChannelAdvisor
Automated Control Assessments
24SevenOffice
7.5
ChannelAdvisor
Assessment Capture
24SevenOffice
6.5
ChannelAdvisor
Issue Detection
24SevenOffice
7.0
ChannelAdvisor
Automatic Notification
24SevenOffice
8.0
ChannelAdvisor
Remediation and Certification
24SevenOffice
5.5
ChannelAdvisor

Logistics

24SevenOffice
7.0
ChannelAdvisor
Transportation Planning and Optimization
24SevenOffice
7.5
ChannelAdvisor
Transportation Sourcing Management
24SevenOffice
5.5
ChannelAdvisor
Transportation Process Integration
24SevenOffice
7.0
ChannelAdvisor
Transportation Execution Management
24SevenOffice
7.0
ChannelAdvisor
Freight Payment Automation
24SevenOffice
8.5
ChannelAdvisor
Trade Management
24SevenOffice
6.0
ChannelAdvisor
Trade Regulatory Compliance Management
24SevenOffice
8.0
ChannelAdvisor
Customs Entry Management
24SevenOffice
6.0
ChannelAdvisor
Customs Document Management
24SevenOffice
7.5
ChannelAdvisor
Customs Document Collaboration
24SevenOffice
8.0
ChannelAdvisor
Fulfillment Management
24SevenOffice
6.0
ChannelAdvisor
Inventory Visibility
24SevenOffice
9.0
ChannelAdvisor
Warehouse Workforce Management
24SevenOffice
5.0
ChannelAdvisor

Manufacturing

24SevenOffice
6.7
ChannelAdvisor
Production Process Design
24SevenOffice
8.5
ChannelAdvisor
Supply Chain Business Flows
24SevenOffice
7.0
ChannelAdvisor
Production Management
24SevenOffice
8.0
ChannelAdvisor
Contracted Manufacturing Management
24SevenOffice
5.5
ChannelAdvisor
Configuration Management
24SevenOffice
6.5
ChannelAdvisor
Work Definition
24SevenOffice
5.5
ChannelAdvisor
Work Execution
24SevenOffice
7.5
ChannelAdvisor
Advanced Fulfillment
24SevenOffice
6.5
ChannelAdvisor
Manufacturing Costs
24SevenOffice
5.5
ChannelAdvisor

Supply Chain

24SevenOffice
7.9
ChannelAdvisor
Forecasting
24SevenOffice
8.0
ChannelAdvisor
Inventory Planning
24SevenOffice
9.0
ChannelAdvisor
Multi-tier Supply Chain Planning
24SevenOffice
6.5
ChannelAdvisor
Performance Monitoring
24SevenOffice
8.0
ChannelAdvisor

Product Lifecycle Management

24SevenOffice
7.4
ChannelAdvisor
Ideation Management
24SevenOffice
8.0
ChannelAdvisor
Requirements Management
24SevenOffice
6.0
ChannelAdvisor
Proposal Management
24SevenOffice
5.0
ChannelAdvisor
Innovation Portfolio Management
24SevenOffice
7.0
ChannelAdvisor
Product Master Data Management
24SevenOffice
8.5
ChannelAdvisor
Vendor Portal
24SevenOffice
8.0
ChannelAdvisor
Project Portfolio Management
24SevenOffice
9.5
ChannelAdvisor

Online Storefront

24SevenOffice
ChannelAdvisor
7.7
Product catalog & listings
24SevenOffice
ChannelAdvisor
8.0
Product management
24SevenOffice
ChannelAdvisor
7.0
Bulk product upload
24SevenOffice
ChannelAdvisor
8.7
Branding
24SevenOffice
ChannelAdvisor
7.3
Product variations
24SevenOffice
ChannelAdvisor
7.7
Website integration
24SevenOffice
ChannelAdvisor
8.7
Visual customization
24SevenOffice
ChannelAdvisor
8.3
CMS
24SevenOffice
ChannelAdvisor
6.0

Online Payment System

24SevenOffice
ChannelAdvisor
10.0
eCommerce security
24SevenOffice
ChannelAdvisor
10.0

eCommerce Marketing

24SevenOffice
ChannelAdvisor
7.3
Promotions & discounts
24SevenOffice
ChannelAdvisor
8.0
Personalized recommendations
24SevenOffice
ChannelAdvisor
9.0
SEO
24SevenOffice
ChannelAdvisor
5.0

eCommerce Business Management

24SevenOffice
ChannelAdvisor
8.7
Multi-site management
24SevenOffice
ChannelAdvisor
9.0
Order processing
24SevenOffice
ChannelAdvisor
9.5
Inventory management
24SevenOffice
ChannelAdvisor
8.0
Shipping
24SevenOffice
ChannelAdvisor
7.5
Custom functionality
24SevenOffice
ChannelAdvisor
9.5

Pros

24SevenOffice

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo

ChannelAdvisor

  • Allows for multiple pricing options.
  • Is the communication conduit to the marketplaces.
  • Allows us to sort, filter add attributes, and organize our inventory.
Kim Hoogenboom profile photo

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo

ChannelAdvisor

  • Faster repricing on Amazon
  • Better technical support. Tickets often take far to long to be closed.
  • Fix bugs and glitches that often cause slowness using the software.
MATTHEW MITCHELL profile photo

Likelihood to Renew

24SevenOffice

No score
No answers yet
No answers on this topic

ChannelAdvisor

ChannelAdvisor 7.0
Based on 3 answers
Without ChannelAdvisor, our business wouldn't be where it is today so the idea of NOT renewing is out of the question. By not renewing we would have to hire more employees and have more of a workload for existing employees. By keeping costs low and employees effecient we have been able to grow exponentially.
MATTHEW MITCHELL profile photo

Implementation

24SevenOffice

No score
No answers yet
No answers on this topic

ChannelAdvisor

ChannelAdvisor 8.0
Based on 1 answer
Better control of scope between the resources on both sides involved would allow for better change management.
Brent Boutwell profile photo

Alternatives Considered

24SevenOffice

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo

ChannelAdvisor

This is the only product that I have used that does what ChannelAdvisor does. I have used Wordpress and Drupal e-commerce sites. ChannelAdvisor is very different from a typical e-commerce CMS.
No photo available

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo

ChannelAdvisor

  • We were able to streamline an entire admin role just by automating shipping.
  • Access the software from anywhere in the cloud. This lets us fix problems immediately.
  • ChannelAdvisor lets us integrate inventory seamlessly to avoid stock-outs.
Blake Baron profile photo

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

ChannelAdvisor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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