What users are saying about
15 Ratings
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Score 5.9 out of 100
54 Ratings
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Score 8 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent.Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
Larry D'Ambrosa | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
JAGGAER (formerly SciQuest)
Pay calculation
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Benefit plan administration
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Direct deposit files
24SevenOffice
5.4
JAGGAER (formerly SciQuest)
Salary revision and increment management
24SevenOffice
8.5
JAGGAER (formerly SciQuest)
Reimbursement management
24SevenOffice
7.5
JAGGAER (formerly SciQuest)

Customization

24SevenOffice
8.0
JAGGAER (formerly SciQuest)
API for custom integration
24SevenOffice
9.0
JAGGAER (formerly SciQuest)
Plug-ins
24SevenOffice
6.9
JAGGAER (formerly SciQuest)

Security

24SevenOffice
7.2
JAGGAER (formerly SciQuest)
Single sign-on capability
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Role-based user permissions
24SevenOffice
7.5
JAGGAER (formerly SciQuest)

Reporting & Analytics

24SevenOffice
7.1
JAGGAER (formerly SciQuest)
Dashboards
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Standard reports
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Custom reports
24SevenOffice
6.3
JAGGAER (formerly SciQuest)

General Ledger and Configurable Accounting

24SevenOffice
6.4
JAGGAER (formerly SciQuest)
Accounts payable
24SevenOffice
5.8
JAGGAER (formerly SciQuest)
Accounts receivable
24SevenOffice
6.3
JAGGAER (formerly SciQuest)
Global Financial Support
24SevenOffice
7.4
JAGGAER (formerly SciQuest)
Primary and Secondary Ledgers
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Intercompany Accounting
24SevenOffice
5.8
JAGGAER (formerly SciQuest)
Localizations
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Journals and Reconciliations
24SevenOffice
5.9
JAGGAER (formerly SciQuest)
Enterprise Accounting
24SevenOffice
5.3
JAGGAER (formerly SciQuest)
Configurable Accounting
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Centralized Rules Framework
24SevenOffice
5.9
JAGGAER (formerly SciQuest)
Standardized Processes
24SevenOffice
5.8
JAGGAER (formerly SciQuest)

Inventory Management

24SevenOffice
7.0
JAGGAER (formerly SciQuest)
Inventory tracking
24SevenOffice
7.9
JAGGAER (formerly SciQuest)
Automatic reordering
24SevenOffice
6.8
JAGGAER (formerly SciQuest)
Location management
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Manufacturing module
24SevenOffice
6.4
JAGGAER (formerly SciQuest)

Order Management

24SevenOffice
7.7
JAGGAER (formerly SciQuest)
Pricing
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Order entry
24SevenOffice
9.0
JAGGAER (formerly SciQuest)
Credit card processing
24SevenOffice
6.8
JAGGAER (formerly SciQuest)
Cost of goods sold
24SevenOffice
8.4
JAGGAER (formerly SciQuest)
Order Orchestration
24SevenOffice
7.3
JAGGAER (formerly SciQuest)
End-to-end order visibility
24SevenOffice
7.6
JAGGAER (formerly SciQuest)
Order exception Resolution
24SevenOffice
7.0
JAGGAER (formerly SciQuest)

Subledger and Financial Process

24SevenOffice
7.3
JAGGAER (formerly SciQuest)
Automated Invoice Processing
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Shared Services Payments
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Billings Management
24SevenOffice
5.8
JAGGAER (formerly SciQuest)
Customer Receipt Applications
24SevenOffice
7.9
JAGGAER (formerly SciQuest)
Customer Collections
24SevenOffice
7.9
JAGGAER (formerly SciQuest)
Revenue Recognition
24SevenOffice
7.8
JAGGAER (formerly SciQuest)
Cash Management
24SevenOffice
9.0
JAGGAER (formerly SciQuest)
Asset Management
24SevenOffice
6.3
JAGGAER (formerly SciQuest)
Travel & Expense Management
24SevenOffice
7.8
JAGGAER (formerly SciQuest)
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.8
JAGGAER (formerly SciQuest)
Period Close
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Transactions Tax
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Subledger Reconciliations
24SevenOffice
6.4
JAGGAER (formerly SciQuest)
3rd Party Accounting Systems
24SevenOffice
7.4
JAGGAER (formerly SciQuest)

Project Financial Management

24SevenOffice
7.3
JAGGAER (formerly SciQuest)
Budgeting and Forecasting
24SevenOffice
8.5
JAGGAER (formerly SciQuest)
Project Costing
24SevenOffice
6.8
JAGGAER (formerly SciQuest)
Cost Capture
24SevenOffice
8.5
JAGGAER (formerly SciQuest)
Capital Project Management
24SevenOffice
6.4
JAGGAER (formerly SciQuest)
Customer Invoicing
24SevenOffice
6.3
JAGGAER (formerly SciQuest)
Customer Contract Compliance
24SevenOffice
8.5
JAGGAER (formerly SciQuest)
Project Revenue Recognition
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Project Financial Performance Analysis
24SevenOffice
7.9
JAGGAER (formerly SciQuest)
Project Financials Dashboard
24SevenOffice
5.9
JAGGAER (formerly SciQuest)
Real-time Financial Reporting
24SevenOffice
7.0
JAGGAER (formerly SciQuest)
Embedded Business Intelligence
24SevenOffice
5.9
JAGGAER (formerly SciQuest)
Project Planning Collaboration
24SevenOffice
7.5
JAGGAER (formerly SciQuest)

Project Execution Management

24SevenOffice
7.3
JAGGAER (formerly SciQuest)
Project Planning and Scheduling
24SevenOffice
8.1
JAGGAER (formerly SciQuest)
Project Manager Dashboard
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Resource Manager Dashboard
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Task Insight for Project Managers
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Project Manager Mobile Functionality
24SevenOffice
5.8
JAGGAER (formerly SciQuest)
Team Member Task Collaboration
24SevenOffice
6.8
JAGGAER (formerly SciQuest)
Team Member Mobile Functionality
24SevenOffice
5.3
JAGGAER (formerly SciQuest)
Project Candidate Search
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Project Candidate Comparison and Analysis
24SevenOffice
6.4
JAGGAER (formerly SciQuest)
Defineable Resource Pools
24SevenOffice
9.0
JAGGAER (formerly SciQuest)
Defineable Resource Pools
24SevenOffice
6.8
JAGGAER (formerly SciQuest)
Talent Profiles
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Real-Time Project Reporting
24SevenOffice
8.5
JAGGAER (formerly SciQuest)
Absence Management
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Product Lifecycle Management
24SevenOffice
8.0
JAGGAER (formerly SciQuest)

Grants Management

24SevenOffice
7.3
JAGGAER (formerly SciQuest)
Award Lifecycle Management
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Spending Control
24SevenOffice
6.4
JAGGAER (formerly SciQuest)
Indirect Cost Management
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Billing
24SevenOffice
7.4
JAGGAER (formerly SciQuest)

Procurement

24SevenOffice
6.8
JAGGAER (formerly SciQuest)
Sourcing Team Collaboration
24SevenOffice
7.9
JAGGAER (formerly SciQuest)
Sourcing Analysis
24SevenOffice
7.0
JAGGAER (formerly SciQuest)
Bids Analyzed and Compared
24SevenOffice
7.0
JAGGAER (formerly SciQuest)
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.4
JAGGAER (formerly SciQuest)
Contract Authoring
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Contract Compliance Management
24SevenOffice
6.4
JAGGAER (formerly SciQuest)
Contract History
24SevenOffice
5.3
JAGGAER (formerly SciQuest)
Contract Renewal Automation
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Contract Repository
24SevenOffice
6.5
JAGGAER (formerly SciQuest)
Contract Standardization and Enforcement
24SevenOffice
5.8
JAGGAER (formerly SciQuest)
Electronic Signatures
24SevenOffice
6.8
JAGGAER (formerly SciQuest)
Invoice Automated Matching
24SevenOffice
8.5
JAGGAER (formerly SciQuest)
Purchasing Risk and Compliance Management
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.8
JAGGAER (formerly SciQuest)
Spend Compliance Management
24SevenOffice
6.5
JAGGAER (formerly SciQuest)
Supplier Assessment
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Supplier Communication and Collaboration
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Supplier Management
24SevenOffice
5.3
JAGGAER (formerly SciQuest)
Supplier Portal
24SevenOffice
5.8
JAGGAER (formerly SciQuest)

Risk Management

24SevenOffice
6.8
JAGGAER (formerly SciQuest)
Risk Repository
24SevenOffice
7.0
JAGGAER (formerly SciQuest)
Control Management
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Control Mapping
24SevenOffice
5.3
JAGGAER (formerly SciQuest)
Control Efficiency Assessments
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Automated Control Assessments
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Assessment Capture
24SevenOffice
6.3
JAGGAER (formerly SciQuest)
Issue Detection
24SevenOffice
7.0
JAGGAER (formerly SciQuest)
Automatic Notification
24SevenOffice
8.1
JAGGAER (formerly SciQuest)
Remediation and Certification
24SevenOffice
5.3
JAGGAER (formerly SciQuest)

Logistics

24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Transportation Planning and Optimization
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Transportation Sourcing Management
24SevenOffice
5.4
JAGGAER (formerly SciQuest)
Transportation Process Integration
24SevenOffice
7.0
JAGGAER (formerly SciQuest)
Transportation Execution Management
24SevenOffice
7.0
JAGGAER (formerly SciQuest)
Freight Payment Automation
24SevenOffice
8.5
JAGGAER (formerly SciQuest)
Trade Management
24SevenOffice
5.7
JAGGAER (formerly SciQuest)
Trade Regulatory Compliance Management
24SevenOffice
7.9
JAGGAER (formerly SciQuest)
Customs Entry Management
24SevenOffice
5.8
JAGGAER (formerly SciQuest)
Customs Document Management
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Customs Document Collaboration
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Fulfillment Management
24SevenOffice
5.7
JAGGAER (formerly SciQuest)
Inventory Visibility
24SevenOffice
9.0
JAGGAER (formerly SciQuest)
Warehouse Workforce Management
24SevenOffice
5.0
JAGGAER (formerly SciQuest)

Manufacturing

24SevenOffice
6.6
JAGGAER (formerly SciQuest)
Production Process Design
24SevenOffice
8.5
JAGGAER (formerly SciQuest)
Supply Chain Business Flows
24SevenOffice
6.9
JAGGAER (formerly SciQuest)
Production Management
24SevenOffice
7.9
JAGGAER (formerly SciQuest)
Contracted Manufacturing Management
24SevenOffice
5.3
JAGGAER (formerly SciQuest)
Configuration Management
24SevenOffice
6.4
JAGGAER (formerly SciQuest)
Work Definition
24SevenOffice
5.4
JAGGAER (formerly SciQuest)
Work Execution
24SevenOffice
7.5
JAGGAER (formerly SciQuest)
Advanced Fulfillment
24SevenOffice
6.4
JAGGAER (formerly SciQuest)
Manufacturing Costs
24SevenOffice
5.3
JAGGAER (formerly SciQuest)

Supply Chain

24SevenOffice
7.8
JAGGAER (formerly SciQuest)
Forecasting
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Inventory Planning
24SevenOffice
9.0
JAGGAER (formerly SciQuest)
Multi-tier Supply Chain Planning
24SevenOffice
6.3
JAGGAER (formerly SciQuest)
Performance Monitoring
24SevenOffice
7.9
JAGGAER (formerly SciQuest)

Product Lifecycle Management

24SevenOffice
7.4
JAGGAER (formerly SciQuest)
Ideation Management
24SevenOffice
8.0
JAGGAER (formerly SciQuest)
Requirements Management
24SevenOffice
5.8
JAGGAER (formerly SciQuest)
Proposal Management
24SevenOffice
4.8
JAGGAER (formerly SciQuest)
Innovation Portfolio Management
24SevenOffice
7.0
JAGGAER (formerly SciQuest)
Product Master Data Management
24SevenOffice
8.5
JAGGAER (formerly SciQuest)
Vendor Portal
24SevenOffice
7.9
JAGGAER (formerly SciQuest)
Project Portfolio Management
24SevenOffice
9.5
JAGGAER (formerly SciQuest)

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

  • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
  • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
  • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
Anonymous | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

  • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
  • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
Randy Henry | TrustRadius Reviewer

Likelihood to Renew

24SevenOffice

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 7.4
Based on 17 answers
Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
Anonymous | TrustRadius Reviewer

Usability

24SevenOffice

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.2
Based on 5 answers
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
Anonymous | TrustRadius Reviewer

Reliability and Availability

24SevenOffice

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 2 answers
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
Anonymous | TrustRadius Reviewer

Performance

24SevenOffice

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.9
Based on 3 answers
Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
Joel Hood | TrustRadius Reviewer

Support Rating

24SevenOffice

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.2
Based on 9 answers
They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
Larry D'Ambrosa | TrustRadius Reviewer

Online Training

24SevenOffice

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 7.0
Based on 3 answers
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
Roderick (Rick) Smith | TrustRadius Reviewer

Implementation Rating

24SevenOffice

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 3 answers
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
Larry D'Ambrosa | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
Steven Hoover | TrustRadius Reviewer

Scalability

24SevenOffice

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 2 answers
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
Anonymous | TrustRadius Reviewer

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

  • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
  • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
Anonymous | TrustRadius Reviewer

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

JAGGAER (formerly SciQuest)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

24SevenOffice
5.8
JAGGAER (formerly SciQuest)
8.0

Likelihood to Renew

24SevenOffice
JAGGAER (formerly SciQuest)
7.4

Usability

24SevenOffice
JAGGAER (formerly SciQuest)
8.2

Reliability and Availability

24SevenOffice
JAGGAER (formerly SciQuest)
9.0

Performance

24SevenOffice
JAGGAER (formerly SciQuest)
8.9

Support Rating

24SevenOffice
JAGGAER (formerly SciQuest)
8.2

In-Person Training

24SevenOffice
JAGGAER (formerly SciQuest)
6.0

Online Training

24SevenOffice
JAGGAER (formerly SciQuest)
7.0

Implementation Rating

24SevenOffice
JAGGAER (formerly SciQuest)
9.0

Scalability

24SevenOffice
JAGGAER (formerly SciQuest)
9.0

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