What users are saying about
15 Ratings
15 Ratings
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Score 5.6 out of 100
Top Rated
48 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

Mimecast Secure Email Gateway

Mimecast has been great at filtering our email for spam, phishing attempts, and potentially dangerous email attachments. We have been very happy with the reliability of the Mimecast services - I don't remember it being down in 2 years of using the service. My one complaint is that the admin console is not very easy to navigate, which makes some of the services difficult to implement. That being said, their support team has been great about walking us through these issues.
Josh Cope | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.1
Mimecast Secure Email Gateway
Pay calculation
24SevenOffice
6.7
Mimecast Secure Email Gateway
Benefit plan administration
24SevenOffice
7.6
Mimecast Secure Email Gateway
Direct deposit files
24SevenOffice
5.1
Mimecast Secure Email Gateway
Salary revision and increment management
24SevenOffice
8.6
Mimecast Secure Email Gateway
Reimbursement management
24SevenOffice
7.4
Mimecast Secure Email Gateway

Customization

24SevenOffice
7.9
Mimecast Secure Email Gateway
API for custom integration
24SevenOffice
9.0
Mimecast Secure Email Gateway
Plug-ins
24SevenOffice
6.7
Mimecast Secure Email Gateway

Security

24SevenOffice
7.1
Mimecast Secure Email Gateway
Single sign-on capability
24SevenOffice
6.7
Mimecast Secure Email Gateway
Role-based user permissions
24SevenOffice
7.4
Mimecast Secure Email Gateway

Reporting & Analytics

24SevenOffice
6.9
Mimecast Secure Email Gateway
Dashboards
24SevenOffice
6.7
Mimecast Secure Email Gateway
Standard reports
24SevenOffice
8.0
Mimecast Secure Email Gateway
Custom reports
24SevenOffice
5.9
Mimecast Secure Email Gateway

General Ledger and Configurable Accounting

24SevenOffice
6.1
Mimecast Secure Email Gateway
Accounts payable
24SevenOffice
5.5
Mimecast Secure Email Gateway
Accounts receivable
24SevenOffice
5.9
Mimecast Secure Email Gateway
Global Financial Support
24SevenOffice
7.1
Mimecast Secure Email Gateway
Primary and Secondary Ledgers
24SevenOffice
6.7
Mimecast Secure Email Gateway
Intercompany Accounting
24SevenOffice
5.5
Mimecast Secure Email Gateway
Localizations
24SevenOffice
7.4
Mimecast Secure Email Gateway
Journals and Reconciliations
24SevenOffice
5.7
Mimecast Secure Email Gateway
Enterprise Accounting
24SevenOffice
4.9
Mimecast Secure Email Gateway
Configurable Accounting
24SevenOffice
7.4
Mimecast Secure Email Gateway
Centralized Rules Framework
24SevenOffice
5.7
Mimecast Secure Email Gateway
Standardized Processes
24SevenOffice
5.5
Mimecast Secure Email Gateway

Inventory Management

24SevenOffice
6.8
Mimecast Secure Email Gateway
Inventory tracking
24SevenOffice
7.7
Mimecast Secure Email Gateway
Automatic reordering
24SevenOffice
6.5
Mimecast Secure Email Gateway
Location management
24SevenOffice
6.7
Mimecast Secure Email Gateway
Manufacturing module
24SevenOffice
6.1
Mimecast Secure Email Gateway

Order Management

24SevenOffice
7.6
Mimecast Secure Email Gateway
Pricing
24SevenOffice
8.0
Mimecast Secure Email Gateway
Order entry
24SevenOffice
9.0
Mimecast Secure Email Gateway
Credit card processing
24SevenOffice
6.5
Mimecast Secure Email Gateway
Cost of goods sold
24SevenOffice
8.1
Mimecast Secure Email Gateway
Order Orchestration
24SevenOffice
6.9
Mimecast Secure Email Gateway
End-to-end order visibility
24SevenOffice
7.9
Mimecast Secure Email Gateway
Order exception Resolution
24SevenOffice
7.0
Mimecast Secure Email Gateway

Subledger and Financial Process

24SevenOffice
7.1
Mimecast Secure Email Gateway
Automated Invoice Processing
24SevenOffice
8.0
Mimecast Secure Email Gateway
Shared Services Payments
24SevenOffice
6.7
Mimecast Secure Email Gateway
Billings Management
24SevenOffice
5.5
Mimecast Secure Email Gateway
Customer Receipt Applications
24SevenOffice
7.7
Mimecast Secure Email Gateway
Customer Collections
24SevenOffice
7.7
Mimecast Secure Email Gateway
Revenue Recognition
24SevenOffice
7.5
Mimecast Secure Email Gateway
Cash Management
24SevenOffice
9.0
Mimecast Secure Email Gateway
Asset Management
24SevenOffice
5.9
Mimecast Secure Email Gateway
Travel & Expense Management
24SevenOffice
7.5
Mimecast Secure Email Gateway
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
Mimecast Secure Email Gateway
Period Close
24SevenOffice
6.7
Mimecast Secure Email Gateway
Transactions Tax
24SevenOffice
8.0
Mimecast Secure Email Gateway
Subledger Reconciliations
24SevenOffice
6.1
Mimecast Secure Email Gateway
3rd Party Accounting Systems
24SevenOffice
7.1
Mimecast Secure Email Gateway

Project Financial Management

24SevenOffice
7.1
Mimecast Secure Email Gateway
Budgeting and Forecasting
24SevenOffice
8.4
Mimecast Secure Email Gateway
Project Costing
24SevenOffice
6.5
Mimecast Secure Email Gateway
Cost Capture
24SevenOffice
8.6
Mimecast Secure Email Gateway
Capital Project Management
24SevenOffice
6.1
Mimecast Secure Email Gateway
Customer Invoicing
24SevenOffice
5.9
Mimecast Secure Email Gateway
Customer Contract Compliance
24SevenOffice
8.6
Mimecast Secure Email Gateway
Project Revenue Recognition
24SevenOffice
8.0
Mimecast Secure Email Gateway
Project Financial Performance Analysis
24SevenOffice
7.7
Mimecast Secure Email Gateway
Project Financials Dashboard
24SevenOffice
5.7
Mimecast Secure Email Gateway
Real-time Financial Reporting
24SevenOffice
7.0
Mimecast Secure Email Gateway
Embedded Business Intelligence
24SevenOffice
5.7
Mimecast Secure Email Gateway
Project Planning Collaboration
24SevenOffice
7.4
Mimecast Secure Email Gateway

Project Execution Management

24SevenOffice
7.2
Mimecast Secure Email Gateway
Project Planning and Scheduling
24SevenOffice
8.3
Mimecast Secure Email Gateway
Project Manager Dashboard
24SevenOffice
7.4
Mimecast Secure Email Gateway
Resource Manager Dashboard
24SevenOffice
8.0
Mimecast Secure Email Gateway
Task Insight for Project Managers
24SevenOffice
7.4
Mimecast Secure Email Gateway
Project Manager Mobile Functionality
24SevenOffice
5.5
Mimecast Secure Email Gateway
Team Member Task Collaboration
24SevenOffice
6.5
Mimecast Secure Email Gateway
Team Member Mobile Functionality
24SevenOffice
4.9
Mimecast Secure Email Gateway
Project Candidate Search
24SevenOffice
6.7
Mimecast Secure Email Gateway
Project Candidate Comparison and Analysis
24SevenOffice
6.1
Mimecast Secure Email Gateway
Defineable Resource Pools
24SevenOffice
9.0
Mimecast Secure Email Gateway
Defineable Resource Pools
24SevenOffice
6.5
Mimecast Secure Email Gateway
Talent Profiles
24SevenOffice
6.7
Mimecast Secure Email Gateway
Real-Time Project Reporting
24SevenOffice
8.4
Mimecast Secure Email Gateway
Absence Management
24SevenOffice
8.0
Mimecast Secure Email Gateway
Product Lifecycle Management
24SevenOffice
8.0
Mimecast Secure Email Gateway

Grants Management

24SevenOffice
7.2
Mimecast Secure Email Gateway
Award Lifecycle Management
24SevenOffice
8.0
Mimecast Secure Email Gateway
Spending Control
24SevenOffice
6.1
Mimecast Secure Email Gateway
Indirect Cost Management
24SevenOffice
7.4
Mimecast Secure Email Gateway
Billing
24SevenOffice
7.1
Mimecast Secure Email Gateway

Procurement

24SevenOffice
6.6
Mimecast Secure Email Gateway
Sourcing Team Collaboration
24SevenOffice
7.7
Mimecast Secure Email Gateway
Sourcing Analysis
24SevenOffice
7.0
Mimecast Secure Email Gateway
Bids Analyzed and Compared
24SevenOffice
7.0
Mimecast Secure Email Gateway
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.1
Mimecast Secure Email Gateway
Contract Authoring
24SevenOffice
7.4
Mimecast Secure Email Gateway
Contract Compliance Management
24SevenOffice
6.1
Mimecast Secure Email Gateway
Contract History
24SevenOffice
4.9
Mimecast Secure Email Gateway
Contract Renewal Automation
24SevenOffice
7.6
Mimecast Secure Email Gateway
Contract Repository
24SevenOffice
6.4
Mimecast Secure Email Gateway
Contract Standardization and Enforcement
24SevenOffice
5.5
Mimecast Secure Email Gateway
Electronic Signatures
24SevenOffice
6.5
Mimecast Secure Email Gateway
Invoice Automated Matching
24SevenOffice
8.4
Mimecast Secure Email Gateway
Purchasing Risk and Compliance Management
24SevenOffice
7.4
Mimecast Secure Email Gateway
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
Mimecast Secure Email Gateway
Spend Compliance Management
24SevenOffice
6.4
Mimecast Secure Email Gateway
Supplier Assessment
24SevenOffice
7.6
Mimecast Secure Email Gateway
Supplier Communication and Collaboration
24SevenOffice
7.4
Mimecast Secure Email Gateway
Supplier Management
24SevenOffice
4.9
Mimecast Secure Email Gateway
Supplier Portal
24SevenOffice
5.5
Mimecast Secure Email Gateway

Risk Management

24SevenOffice
6.7
Mimecast Secure Email Gateway
Risk Repository
24SevenOffice
7.0
Mimecast Secure Email Gateway
Control Management
24SevenOffice
8.0
Mimecast Secure Email Gateway
Control Mapping
24SevenOffice
4.9
Mimecast Secure Email Gateway
Control Efficiency Assessments
24SevenOffice
6.7
Mimecast Secure Email Gateway
Automated Control Assessments
24SevenOffice
7.4
Mimecast Secure Email Gateway
Assessment Capture
24SevenOffice
5.9
Mimecast Secure Email Gateway
Issue Detection
24SevenOffice
7.0
Mimecast Secure Email Gateway
Automatic Notification
24SevenOffice
8.3
Mimecast Secure Email Gateway
Remediation and Certification
24SevenOffice
4.9
Mimecast Secure Email Gateway

Logistics

24SevenOffice
6.8
Mimecast Secure Email Gateway
Transportation Planning and Optimization
24SevenOffice
7.4
Mimecast Secure Email Gateway
Transportation Sourcing Management
24SevenOffice
5.1
Mimecast Secure Email Gateway
Transportation Process Integration
24SevenOffice
7.0
Mimecast Secure Email Gateway
Transportation Execution Management
24SevenOffice
7.0
Mimecast Secure Email Gateway
Freight Payment Automation
24SevenOffice
8.6
Mimecast Secure Email Gateway
Trade Management
24SevenOffice
5.2
Mimecast Secure Email Gateway
Trade Regulatory Compliance Management
24SevenOffice
7.7
Mimecast Secure Email Gateway
Customs Entry Management
24SevenOffice
5.5
Mimecast Secure Email Gateway
Customs Document Management
24SevenOffice
7.4
Mimecast Secure Email Gateway
Customs Document Collaboration
24SevenOffice
8.0
Mimecast Secure Email Gateway
Fulfillment Management
24SevenOffice
5.2
Mimecast Secure Email Gateway
Inventory Visibility
24SevenOffice
9.0
Mimecast Secure Email Gateway
Warehouse Workforce Management
24SevenOffice
5.0
Mimecast Secure Email Gateway

Manufacturing

24SevenOffice
6.4
Mimecast Secure Email Gateway
Production Process Design
24SevenOffice
8.6
Mimecast Secure Email Gateway
Supply Chain Business Flows
24SevenOffice
6.7
Mimecast Secure Email Gateway
Production Management
24SevenOffice
7.7
Mimecast Secure Email Gateway
Contracted Manufacturing Management
24SevenOffice
4.9
Mimecast Secure Email Gateway
Configuration Management
24SevenOffice
6.1
Mimecast Secure Email Gateway
Work Definition
24SevenOffice
5.1
Mimecast Secure Email Gateway
Work Execution
24SevenOffice
7.6
Mimecast Secure Email Gateway
Advanced Fulfillment
24SevenOffice
6.1
Mimecast Secure Email Gateway
Manufacturing Costs
24SevenOffice
4.9
Mimecast Secure Email Gateway

Supply Chain

24SevenOffice
7.7
Mimecast Secure Email Gateway
Forecasting
24SevenOffice
8.0
Mimecast Secure Email Gateway
Inventory Planning
24SevenOffice
9.0
Mimecast Secure Email Gateway
Multi-tier Supply Chain Planning
24SevenOffice
5.9
Mimecast Secure Email Gateway
Performance Monitoring
24SevenOffice
7.7
Mimecast Secure Email Gateway

Product Lifecycle Management

24SevenOffice
7.3
Mimecast Secure Email Gateway
Ideation Management
24SevenOffice
8.0
Mimecast Secure Email Gateway
Requirements Management
24SevenOffice
5.5
Mimecast Secure Email Gateway
Proposal Management
24SevenOffice
4.5
Mimecast Secure Email Gateway
Innovation Portfolio Management
24SevenOffice
7.0
Mimecast Secure Email Gateway
Product Master Data Management
24SevenOffice
8.6
Mimecast Secure Email Gateway
Vendor Portal
24SevenOffice
7.7
Mimecast Secure Email Gateway
Project Portfolio Management
24SevenOffice
9.6
Mimecast Secure Email Gateway

Secure Email Gateway

24SevenOffice
Mimecast Secure Email Gateway
8.7
Anti-malware
24SevenOffice
Mimecast Secure Email Gateway
8.7
Cusomizability
24SevenOffice
Mimecast Secure Email Gateway
8.0
Data Loss Protection
24SevenOffice
Mimecast Secure Email Gateway
8.8
Threat Detection
24SevenOffice
Mimecast Secure Email Gateway
9.0
Sandboxing
24SevenOffice
Mimecast Secure Email Gateway
9.1
End-to-End Encryption
24SevenOffice
Mimecast Secure Email Gateway
9.2
Management Tools
24SevenOffice
Mimecast Secure Email Gateway
7.7

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
Anonymous | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
Debbie Johnson | TrustRadius Reviewer

Support Rating

24SevenOffice

No score
No answers yet
No answers on this topic

Mimecast Secure Email Gateway

Mimecast Secure Email Gateway 8.7
Based on 10 answers
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
Dale Simpson | TrustRadius Reviewer

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Positive - It's hard to put a dollar amount on prevention, but we have been saved many times by the email and URL security filter. Users have clicked on links which were blocked by Mimecast. We have avoided costly ransomware and virus situations many times because of this.
  • Cost savings - Mimecast has worked with us to set reasonable prices, especially because we are a non-profit. At the time of purchase they were significantly cheaper than their closest competitor (Proofpoint).
  • Subscription cost. This is a subscription product so overall it can be more expensive than an on-premise solution. However we feel that the cost was well worth the security benefits.
Anonymous | TrustRadius Reviewer

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Mimecast Secure Email Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

24SevenOffice
5.5
Mimecast Secure Email Gateway
9.1

Support Rating

24SevenOffice
Mimecast Secure Email Gateway
8.7

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