What users are saying about
15 Ratings
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Top Rated
313 Ratings
15 Ratings
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Score 6 out of 101

NetSuite

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Top Rated
313 Ratings
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Score 7.5 out of 101

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA profile photo

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
NetSuite
7.7
Pay calculation
24SevenOffice
7.0
NetSuite
7.4
Benefit plan administration
24SevenOffice
7.5
NetSuite
7.0
Direct deposit files
24SevenOffice
5.5
NetSuite
8.0
Salary revision and increment management
24SevenOffice
8.5
NetSuite
7.0
Reimbursement management
24SevenOffice
7.5
NetSuite
9.0

Customization

24SevenOffice
8.0
NetSuite
8.4
API for custom integration
24SevenOffice
9.0
NetSuite
8.5
Plug-ins
24SevenOffice
7.0
NetSuite
8.4

Security

24SevenOffice
7.2
NetSuite
9.1
Single sign-on capability
24SevenOffice
7.0
NetSuite
9.2
Role-based user permissions
24SevenOffice
7.5
NetSuite
9.0

Reporting & Analytics

24SevenOffice
7.2
NetSuite
8.0
Dashboards
24SevenOffice
7.0
NetSuite
8.0
Standard reports
24SevenOffice
8.0
NetSuite
8.0
Custom reports
24SevenOffice
6.5
NetSuite
8.1

General Ledger and Configurable Accounting

24SevenOffice
6.5
NetSuite
7.4
Accounts payable
24SevenOffice
6.0
NetSuite
8.3
Accounts receivable
24SevenOffice
6.5
NetSuite
8.4
Global Financial Support
24SevenOffice
7.5
NetSuite
7.9
Primary and Secondary Ledgers
24SevenOffice
7.0
NetSuite
9.1
Intercompany Accounting
24SevenOffice
6.0
NetSuite
7.9
Localizations
24SevenOffice
7.5
NetSuite
8.4
Journals and Reconciliations
24SevenOffice
6.0
NetSuite
8.1
Enterprise Accounting
24SevenOffice
5.5
NetSuite
8.6
Configurable Accounting
24SevenOffice
7.5
NetSuite
8.6
Centralized Rules Framework
24SevenOffice
6.0
NetSuite
8.1
Standardized Processes
24SevenOffice
6.0
NetSuite
8.5

Inventory Management

24SevenOffice
7.1
NetSuite
7.8
Inventory tracking
24SevenOffice
8.0
NetSuite
8.0
Automatic reordering
24SevenOffice
7.0
NetSuite
7.5
Location management
24SevenOffice
7.0
NetSuite
8.2
Manufacturing module
24SevenOffice
6.5
NetSuite
7.5

Order Management

24SevenOffice
7.8
NetSuite
8.5
Pricing
24SevenOffice
8.0
NetSuite
7.9
Order entry
24SevenOffice
9.0
NetSuite
8.2
Credit card processing
24SevenOffice
7.0
NetSuite
8.8
Cost of goods sold
24SevenOffice
8.5
NetSuite
8.1
Order Orchestration
24SevenOffice
7.5
NetSuite
8.5
End-to-end order visibility
24SevenOffice
7.5
NetSuite
8.9
Order exception Resolution
24SevenOffice
7.0
NetSuite
8.8

Subledger and Financial Process

24SevenOffice
7.4
NetSuite
8.1
Automated Invoice Processing
24SevenOffice
8.0
NetSuite
8.5
Shared Services Payments
24SevenOffice
7.0
NetSuite
8.5
Billings Management
24SevenOffice
6.0
NetSuite
8.1
Customer Receipt Applications
24SevenOffice
8.0
NetSuite
8.4
Customer Collections
24SevenOffice
8.0
NetSuite
8.5
Revenue Recognition
24SevenOffice
8.0
NetSuite
8.5
Cash Management
24SevenOffice
9.0
NetSuite
8.1
Asset Management
24SevenOffice
6.5
NetSuite
6.4
Travel & Expense Management
24SevenOffice
8.0
NetSuite
7.2
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
NetSuite
7.9
Period Close
24SevenOffice
7.0
NetSuite
8.5
Transactions Tax
24SevenOffice
8.0
NetSuite
8.3
Subledger Reconciliations
24SevenOffice
6.5
NetSuite
8.5
3rd Party Accounting Systems
24SevenOffice
7.5
NetSuite
7.5

Project Financial Management

24SevenOffice
7.3
NetSuite
7.4
Budgeting and Forecasting
24SevenOffice
8.5
NetSuite
6.7
Project Costing
24SevenOffice
7.0
NetSuite
7.1
Cost Capture
24SevenOffice
8.5
NetSuite
7.9
Capital Project Management
24SevenOffice
6.5
NetSuite
5.3
Customer Invoicing
24SevenOffice
6.5
NetSuite
8.0
Customer Contract Compliance
24SevenOffice
8.5
NetSuite
8.6
Project Revenue Recognition
24SevenOffice
8.0
NetSuite
8.0
Project Financial Performance Analysis
24SevenOffice
8.0
NetSuite
7.5
Project Financials Dashboard
24SevenOffice
6.0
NetSuite
7.4
Real-time Financial Reporting
24SevenOffice
7.0
NetSuite
8.1
Embedded Business Intelligence
24SevenOffice
6.0
NetSuite
7.6
Project Planning Collaboration
24SevenOffice
7.5
NetSuite
7.1

Project Execution Management

24SevenOffice
7.4
NetSuite
6.9
Project Planning and Scheduling
24SevenOffice
8.0
NetSuite
7.5
Project Manager Dashboard
24SevenOffice
7.5
NetSuite
7.2
Resource Manager Dashboard
24SevenOffice
8.0
NetSuite
7.0
Task Insight for Project Managers
24SevenOffice
7.5
NetSuite
6.4
Project Manager Mobile Functionality
24SevenOffice
6.0
NetSuite
6.8
Team Member Task Collaboration
24SevenOffice
7.0
NetSuite
6.0
Team Member Mobile Functionality
24SevenOffice
5.5
NetSuite
7.1
Project Candidate Search
24SevenOffice
7.0
NetSuite
7.0
Project Candidate Comparison and Analysis
24SevenOffice
6.5
NetSuite
7.0
Defineable Resource Pools
24SevenOffice
9.0
NetSuite
7.0
Defineable Resource Pools
24SevenOffice
7.0
NetSuite
7.0
Talent Profiles
24SevenOffice
7.0
NetSuite
7.0
Real-Time Project Reporting
24SevenOffice
8.5
NetSuite
7.0
Absence Management
24SevenOffice
8.0
NetSuite
6.4
Product Lifecycle Management
24SevenOffice
8.0
NetSuite
7.6

Grants Management

24SevenOffice
7.4
NetSuite
7.8
Award Lifecycle Management
24SevenOffice
8.0
NetSuite
8.0
Spending Control
24SevenOffice
6.5
NetSuite
8.3
Indirect Cost Management
24SevenOffice
7.5
NetSuite
8.3
Billing
24SevenOffice
7.5
NetSuite
6.6

Procurement

24SevenOffice
6.8
NetSuite
7.6
Sourcing Team Collaboration
24SevenOffice
8.0
NetSuite
8.7
Sourcing Analysis
24SevenOffice
7.0
NetSuite
7.0
Bids Analyzed and Compared
24SevenOffice
7.0
NetSuite
7.4
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
NetSuite
9.0
Contract Authoring
24SevenOffice
7.5
NetSuite
7.5
Contract Compliance Management
24SevenOffice
6.5
NetSuite
8.0
Contract History
24SevenOffice
5.5
NetSuite
8.0
Contract Renewal Automation
24SevenOffice
7.5
NetSuite
7.0
Contract Repository
24SevenOffice
6.5
NetSuite
7.0
Contract Standardization and Enforcement
24SevenOffice
6.0
NetSuite
6.0
Electronic Signatures
24SevenOffice
7.0
NetSuite
7.5
Invoice Automated Matching
24SevenOffice
8.5
NetSuite
7.3
Purchasing Risk and Compliance Management
24SevenOffice
7.5
NetSuite
9.6
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
NetSuite
8.1
Spend Compliance Management
24SevenOffice
6.5
NetSuite
7.6
Supplier Assessment
24SevenOffice
7.5
NetSuite
7.3
Supplier Communication and Collaboration
24SevenOffice
7.5
NetSuite
7.7
Supplier Management
24SevenOffice
5.5
NetSuite
8.0
Supplier Portal
24SevenOffice
6.0
NetSuite
6.6

Risk Management

24SevenOffice
6.9
NetSuite
7.1
Risk Repository
24SevenOffice
7.0
NetSuite
7.2
Control Management
24SevenOffice
8.0
NetSuite
7.8
Control Mapping
24SevenOffice
5.5
NetSuite
7.4
Control Efficiency Assessments
24SevenOffice
7.0
NetSuite
7.0
Automated Control Assessments
24SevenOffice
7.5
NetSuite
7.0
Assessment Capture
24SevenOffice
6.5
NetSuite
7.0
Issue Detection
24SevenOffice
7.0
NetSuite
6.8
Automatic Notification
24SevenOffice
8.0
NetSuite
7.0
Remediation and Certification
24SevenOffice
5.5
NetSuite
6.8

Logistics

24SevenOffice
7.0
NetSuite
8.2
Transportation Planning and Optimization
24SevenOffice
7.5
NetSuite
9.3
Transportation Sourcing Management
24SevenOffice
5.5
NetSuite
9.6
Transportation Process Integration
24SevenOffice
7.0
NetSuite
9.3
Transportation Execution Management
24SevenOffice
7.0
NetSuite
8.6
Freight Payment Automation
24SevenOffice
8.5
NetSuite
8.6
Trade Management
24SevenOffice
6.0
NetSuite
8.5
Trade Regulatory Compliance Management
24SevenOffice
8.0
NetSuite
7.0
Customs Entry Management
24SevenOffice
6.0
NetSuite
8.5
Customs Document Management
24SevenOffice
7.5
NetSuite
7.0
Customs Document Collaboration
24SevenOffice
8.0
NetSuite
6.0
Fulfillment Management
24SevenOffice
6.0
NetSuite
9.1
Inventory Visibility
24SevenOffice
9.0
NetSuite
8.2
Warehouse Workforce Management
24SevenOffice
5.0
NetSuite
6.9

Manufacturing

24SevenOffice
6.7
NetSuite
7.7
Production Process Design
24SevenOffice
8.5
NetSuite
7.6
Supply Chain Business Flows
24SevenOffice
7.0
NetSuite
8.0
Production Management
24SevenOffice
8.0
NetSuite
8.0
Contracted Manufacturing Management
24SevenOffice
5.5
NetSuite
8.0
Configuration Management
24SevenOffice
6.5
NetSuite
8.6
Work Definition
24SevenOffice
5.5
NetSuite
6.4
Work Execution
24SevenOffice
7.5
NetSuite
6.0
Advanced Fulfillment
24SevenOffice
6.5
NetSuite
7.6
Manufacturing Costs
24SevenOffice
5.5
NetSuite
9.1

Supply Chain

24SevenOffice
7.9
NetSuite
6.4
Forecasting
24SevenOffice
8.0
NetSuite
6.7
Inventory Planning
24SevenOffice
9.0
NetSuite
5.6
Multi-tier Supply Chain Planning
24SevenOffice
6.5
NetSuite
7.1
Performance Monitoring
24SevenOffice
8.0
NetSuite
6.4

Product Lifecycle Management

24SevenOffice
7.4
NetSuite
7.7
Ideation Management
24SevenOffice
8.0
NetSuite
8.0
Requirements Management
24SevenOffice
6.0
NetSuite
8.0
Proposal Management
24SevenOffice
5.0
NetSuite
8.0
Innovation Portfolio Management
24SevenOffice
7.0
NetSuite
8.0
Product Master Data Management
24SevenOffice
8.5
NetSuite
7.0
Vendor Portal
24SevenOffice
8.0
NetSuite
7.0
Project Portfolio Management
24SevenOffice
9.5
NetSuite
8.0

Pros

24SevenOffice

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo

NetSuite

  • NetSuite listens to its users and we can vote on enhancements. Twice a year versions are released addressing some of these areas. A few of the items we brought forth as an enhancement were voted on and made into production. With the thousand of users it was probably submitted many times over, but business voted on it.
  • This is a strength and weakness but their help desk and support have always resolved the issue. Weakness on help, but strength in the support. Every time I think I found a defect, it was found that I was wrong. Now I assume I am wrong, and try and find the solution.
  • Easily customizable. If you want to add a new department, field, form, report this is easily done. This can be done by non-technical individuals.
Jeff Gullang profile photo

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo

NetSuite

  • Completeness of functionality is an area for improvement, but then there's a trade off with keeping the system simple and intuitive.
  • Searches are very easy and customizable, but the standard default reports can sometimes be difficult to customize. Sometimes the fields in the tables/database are not available or easily identifiable in the report creation screens, whereas all are readily accessible in the search creation screens.
  • Simple dashboards are easy to create and customize, but the charts lack the flexibility of reporting options found in Excel or PowerPoint.
Gary Meisner profile photo

Likelihood to Renew

24SevenOffice

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 8.0
Based on 22 answers
The implementation was a long process to get the system how we want it. To go through that again so soon would be very tedious.
Kurtis Phillips profile photo

Usability

24SevenOffice

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 9.0
Based on 11 answers
Depending on what your assigned role is in Netsuite, you have different access to the system. While every staff member has different access, views are still consistent - everything is under the heading it should be and I can still figure out things even if accessing through someone else’s view.

Everything is linked together so you can move back and forth easily.

You can customize your views, based upon what I need to see or find important to me
No photo available

Reliability and Availability

24SevenOffice

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 9.4
Based on 13 answers
Highly reliable
No photo available

Performance

24SevenOffice

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 7.7
Based on 12 answers
No issues with access at the end of the quarter.
No photo available

Support

24SevenOffice

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 1.0
Based on 10 answers
It has gotten better in last year or two, but as an experienced NetSuite user, I know more than many of the support reps and have to escalate. You cannot directly go higher, unless you are partner who pays for partner support.

I have the general complaint that they don’t always fix the things you want i.e. bug fixes etc. but I have gotten used to it. I average finding one defect every week, however they are usually small and unimportant. The pace of product development feels slow for this day and age. But as an admin, I don’t think I would want to go through more than two releases/year
No photo available

In-Person Training

24SevenOffice

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz profile photo

Online Training

24SevenOffice

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz profile photo

Implementation

24SevenOffice

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 7.3
Based on 9 answers
Plan ahead and have all the people you need committed to the project.
Susan Fisher profile photo

Alternatives Considered

24SevenOffice

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo

NetSuite

NetSuite proved to be the easiest to implement and learn
Ivan Makarov profile photo

Scalability

24SevenOffice

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler profile photo

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo

NetSuite

  • For us, NetSuite being in the cloud has solved a whole list of issues we had by running the previous ERP on premise, like infrastructure, OS licenses, IT maintenance etc. All these costs were on top of the ERP software license.
  • Along with NetSuite adoption, we have simplified and optimized some of the business processes and procedures we were using, on finance and manufacturing side. One reason was because NetSuite is not supporting some of the aspects of these processes.
  • The implementation time was 40% longer than initially planned due to some NetSuite limitations/misunderstandings on finance side, which was causing delays of 3-4 months in paying the vendor bills.
Cristian Bodnarasec profile photo

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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