What users are saying about
15 Ratings
15 Ratings
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Score 5.7 out of 100
11 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.1
OpenText Hightail
Pay calculation
24SevenOffice
6.8
OpenText Hightail
Benefit plan administration
24SevenOffice
7.6
OpenText Hightail
Direct deposit files
24SevenOffice
5.2
OpenText Hightail
Salary revision and increment management
24SevenOffice
8.6
OpenText Hightail
Reimbursement management
24SevenOffice
7.4
OpenText Hightail

Customization

24SevenOffice
7.9
OpenText Hightail
API for custom integration
24SevenOffice
9.0
OpenText Hightail
Plug-ins
24SevenOffice
6.8
OpenText Hightail

Security

24SevenOffice
7.1
OpenText Hightail
Single sign-on capability
24SevenOffice
6.8
OpenText Hightail
Role-based user permissions
24SevenOffice
7.4
OpenText Hightail

Reporting & Analytics

24SevenOffice
6.9
OpenText Hightail
Dashboards
24SevenOffice
6.8
OpenText Hightail
Standard reports
24SevenOffice
8.0
OpenText Hightail
Custom reports
24SevenOffice
6.0
OpenText Hightail

General Ledger and Configurable Accounting

24SevenOffice
6.2
OpenText Hightail
Accounts payable
24SevenOffice
5.6
OpenText Hightail
Accounts receivable
24SevenOffice
6.0
OpenText Hightail
Global Financial Support
24SevenOffice
7.2
OpenText Hightail
Primary and Secondary Ledgers
24SevenOffice
6.8
OpenText Hightail
Intercompany Accounting
24SevenOffice
5.6
OpenText Hightail
Localizations
24SevenOffice
7.4
OpenText Hightail
Journals and Reconciliations
24SevenOffice
5.8
OpenText Hightail
Enterprise Accounting
24SevenOffice
5.0
OpenText Hightail
Configurable Accounting
24SevenOffice
7.4
OpenText Hightail
Centralized Rules Framework
24SevenOffice
5.8
OpenText Hightail
Standardized Processes
24SevenOffice
5.6
OpenText Hightail

Inventory Management

24SevenOffice
6.9
OpenText Hightail
Inventory tracking
24SevenOffice
7.8
OpenText Hightail
Automatic reordering
24SevenOffice
6.6
OpenText Hightail
Location management
24SevenOffice
6.8
OpenText Hightail
Manufacturing module
24SevenOffice
6.2
OpenText Hightail

Order Management

24SevenOffice
7.7
OpenText Hightail
Pricing
24SevenOffice
8.0
OpenText Hightail
Order entry
24SevenOffice
9.0
OpenText Hightail
Credit card processing
24SevenOffice
6.6
OpenText Hightail
Cost of goods sold
24SevenOffice
8.2
OpenText Hightail
Order Orchestration
24SevenOffice
7.0
OpenText Hightail
End-to-end order visibility
24SevenOffice
7.8
OpenText Hightail
Order exception Resolution
24SevenOffice
7.0
OpenText Hightail

Subledger and Financial Process

24SevenOffice
7.2
OpenText Hightail
Automated Invoice Processing
24SevenOffice
8.0
OpenText Hightail
Shared Services Payments
24SevenOffice
6.8
OpenText Hightail
Billings Management
24SevenOffice
5.6
OpenText Hightail
Customer Receipt Applications
24SevenOffice
7.8
OpenText Hightail
Customer Collections
24SevenOffice
7.8
OpenText Hightail
Revenue Recognition
24SevenOffice
7.6
OpenText Hightail
Cash Management
24SevenOffice
9.0
OpenText Hightail
Asset Management
24SevenOffice
6.0
OpenText Hightail
Travel & Expense Management
24SevenOffice
7.6
OpenText Hightail
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.6
OpenText Hightail
Period Close
24SevenOffice
6.8
OpenText Hightail
Transactions Tax
24SevenOffice
8.0
OpenText Hightail
Subledger Reconciliations
24SevenOffice
6.2
OpenText Hightail
3rd Party Accounting Systems
24SevenOffice
7.2
OpenText Hightail

Project Financial Management

24SevenOffice
7.2
OpenText Hightail
Budgeting and Forecasting
24SevenOffice
8.4
OpenText Hightail
Project Costing
24SevenOffice
6.6
OpenText Hightail
Cost Capture
24SevenOffice
8.6
OpenText Hightail
Capital Project Management
24SevenOffice
6.2
OpenText Hightail
Customer Invoicing
24SevenOffice
6.0
OpenText Hightail
Customer Contract Compliance
24SevenOffice
8.6
OpenText Hightail
Project Revenue Recognition
24SevenOffice
8.0
OpenText Hightail
Project Financial Performance Analysis
24SevenOffice
7.8
OpenText Hightail
Project Financials Dashboard
24SevenOffice
5.8
OpenText Hightail
Real-time Financial Reporting
24SevenOffice
7.0
OpenText Hightail
Embedded Business Intelligence
24SevenOffice
5.8
OpenText Hightail
Project Planning Collaboration
24SevenOffice
7.4
OpenText Hightail

Project Execution Management

24SevenOffice
7.2
OpenText Hightail
Project Planning and Scheduling
24SevenOffice
8.2
OpenText Hightail
Project Manager Dashboard
24SevenOffice
7.4
OpenText Hightail
Resource Manager Dashboard
24SevenOffice
8.0
OpenText Hightail
Task Insight for Project Managers
24SevenOffice
7.4
OpenText Hightail
Project Manager Mobile Functionality
24SevenOffice
5.6
OpenText Hightail
Team Member Task Collaboration
24SevenOffice
6.6
OpenText Hightail
Team Member Mobile Functionality
24SevenOffice
5.0
OpenText Hightail
Project Candidate Search
24SevenOffice
6.8
OpenText Hightail
Project Candidate Comparison and Analysis
24SevenOffice
6.2
OpenText Hightail
Defineable Resource Pools
24SevenOffice
9.0
OpenText Hightail
Defineable Resource Pools
24SevenOffice
6.6
OpenText Hightail
Talent Profiles
24SevenOffice
6.8
OpenText Hightail
Real-Time Project Reporting
24SevenOffice
8.4
OpenText Hightail
Absence Management
24SevenOffice
8.0
OpenText Hightail
Product Lifecycle Management
24SevenOffice
8.0
OpenText Hightail

Grants Management

24SevenOffice
7.2
OpenText Hightail
Award Lifecycle Management
24SevenOffice
8.0
OpenText Hightail
Spending Control
24SevenOffice
6.2
OpenText Hightail
Indirect Cost Management
24SevenOffice
7.4
OpenText Hightail
Billing
24SevenOffice
7.2
OpenText Hightail

Procurement

24SevenOffice
6.7
OpenText Hightail
Sourcing Team Collaboration
24SevenOffice
7.8
OpenText Hightail
Sourcing Analysis
24SevenOffice
7.0
OpenText Hightail
Bids Analyzed and Compared
24SevenOffice
7.0
OpenText Hightail
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.2
OpenText Hightail
Contract Authoring
24SevenOffice
7.4
OpenText Hightail
Contract Compliance Management
24SevenOffice
6.2
OpenText Hightail
Contract History
24SevenOffice
5.0
OpenText Hightail
Contract Renewal Automation
24SevenOffice
7.6
OpenText Hightail
Contract Repository
24SevenOffice
6.4
OpenText Hightail
Contract Standardization and Enforcement
24SevenOffice
5.6
OpenText Hightail
Electronic Signatures
24SevenOffice
6.6
OpenText Hightail
Invoice Automated Matching
24SevenOffice
8.4
OpenText Hightail
Purchasing Risk and Compliance Management
24SevenOffice
7.4
OpenText Hightail
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.6
OpenText Hightail
Spend Compliance Management
24SevenOffice
6.4
OpenText Hightail
Supplier Assessment
24SevenOffice
7.6
OpenText Hightail
Supplier Communication and Collaboration
24SevenOffice
7.4
OpenText Hightail
Supplier Management
24SevenOffice
5.0
OpenText Hightail
Supplier Portal
24SevenOffice
5.6
OpenText Hightail

Risk Management

24SevenOffice
6.7
OpenText Hightail
Risk Repository
24SevenOffice
7.0
OpenText Hightail
Control Management
24SevenOffice
8.0
OpenText Hightail
Control Mapping
24SevenOffice
5.0
OpenText Hightail
Control Efficiency Assessments
24SevenOffice
6.8
OpenText Hightail
Automated Control Assessments
24SevenOffice
7.4
OpenText Hightail
Assessment Capture
24SevenOffice
6.0
OpenText Hightail
Issue Detection
24SevenOffice
7.0
OpenText Hightail
Automatic Notification
24SevenOffice
8.2
OpenText Hightail
Remediation and Certification
24SevenOffice
5.0
OpenText Hightail

Logistics

24SevenOffice
6.8
OpenText Hightail
Transportation Planning and Optimization
24SevenOffice
7.4
OpenText Hightail
Transportation Sourcing Management
24SevenOffice
5.2
OpenText Hightail
Transportation Process Integration
24SevenOffice
7.0
OpenText Hightail
Transportation Execution Management
24SevenOffice
7.0
OpenText Hightail
Freight Payment Automation
24SevenOffice
8.6
OpenText Hightail
Trade Management
24SevenOffice
5.4
OpenText Hightail
Trade Regulatory Compliance Management
24SevenOffice
7.8
OpenText Hightail
Customs Entry Management
24SevenOffice
5.6
OpenText Hightail
Customs Document Management
24SevenOffice
7.4
OpenText Hightail
Customs Document Collaboration
24SevenOffice
8.0
OpenText Hightail
Fulfillment Management
24SevenOffice
5.4
OpenText Hightail
Inventory Visibility
24SevenOffice
9.0
OpenText Hightail
Warehouse Workforce Management
24SevenOffice
5.0
OpenText Hightail

Manufacturing

24SevenOffice
6.5
OpenText Hightail
Production Process Design
24SevenOffice
8.6
OpenText Hightail
Supply Chain Business Flows
24SevenOffice
6.8
OpenText Hightail
Production Management
24SevenOffice
7.8
OpenText Hightail
Contracted Manufacturing Management
24SevenOffice
5.0
OpenText Hightail
Configuration Management
24SevenOffice
6.2
OpenText Hightail
Work Definition
24SevenOffice
5.2
OpenText Hightail
Work Execution
24SevenOffice
7.6
OpenText Hightail
Advanced Fulfillment
24SevenOffice
6.2
OpenText Hightail
Manufacturing Costs
24SevenOffice
5.0
OpenText Hightail

Supply Chain

24SevenOffice
7.7
OpenText Hightail
Forecasting
24SevenOffice
8.0
OpenText Hightail
Inventory Planning
24SevenOffice
9.0
OpenText Hightail
Multi-tier Supply Chain Planning
24SevenOffice
6.0
OpenText Hightail
Performance Monitoring
24SevenOffice
7.8
OpenText Hightail

Product Lifecycle Management

24SevenOffice
7.3
OpenText Hightail
Ideation Management
24SevenOffice
8.0
OpenText Hightail
Requirements Management
24SevenOffice
5.6
OpenText Hightail
Proposal Management
24SevenOffice
4.6
OpenText Hightail
Innovation Portfolio Management
24SevenOffice
7.0
OpenText Hightail
Product Master Data Management
24SevenOffice
8.6
OpenText Hightail
Vendor Portal
24SevenOffice
7.8
OpenText Hightail
Project Portfolio Management
24SevenOffice
9.6
OpenText Hightail

Project Management

24SevenOffice
OpenText Hightail
8.3
Task Management
24SevenOffice
OpenText Hightail
8.3
Scheduling
24SevenOffice
OpenText Hightail
7.6
Workflow Automation
24SevenOffice
OpenText Hightail
8.0
Mobile Access
24SevenOffice
OpenText Hightail
8.0
Search
24SevenOffice
OpenText Hightail
9.2
Visual planning tools
24SevenOffice
OpenText Hightail
8.9

Communication

24SevenOffice
OpenText Hightail
7.7
Notifications
24SevenOffice
OpenText Hightail
8.0
Discussions
24SevenOffice
OpenText Hightail
8.4
Integrates with Gmail and Google Hangouts
24SevenOffice
OpenText Hightail
7.0
Integrates with Outlook
24SevenOffice
OpenText Hightail
7.6

File Sharing & Management

24SevenOffice
OpenText Hightail
8.5
Versioning
24SevenOffice
OpenText Hightail
7.9
Video files
24SevenOffice
OpenText Hightail
9.3
Audio files
24SevenOffice
OpenText Hightail
9.3
Document collaboration
24SevenOffice
OpenText Hightail
9.7
Access control
24SevenOffice
OpenText Hightail
8.3
Advanced security features
24SevenOffice
OpenText Hightail
9.1
Integrates with Google Drive
24SevenOffice
OpenText Hightail
6.7
Device sync
24SevenOffice
OpenText Hightail
7.9

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Screenshots

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

24SevenOffice Editions & Modules

Additional Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Rating Summary

Likelihood to Recommend

24SevenOffice
5.6
OpenText Hightail
9.3

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