What users are saying about
19 Ratings
19 Ratings
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Score 8.8 out of 100
14 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Payroll Management

    7.1

    24SevenOffice

    71%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 5/5 features

    Pay calculation

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Direct deposit files

    5.1
    51%
    2 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Reimbursement management

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Customization

    7.9

    24SevenOffice

    79%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 2/2 features

    API for custom integration

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Plug-ins

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Security

    7.0

    24SevenOffice

    70%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 2/2 features

    Single sign-on capability

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    6.9

    24SevenOffice

    69%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 3/3 features

    Dashboards

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Standard reports

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Custom reports

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    General Ledger and Configurable Accounting

    6.1

    24SevenOffice

    61%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 11/11 features

    Accounts payable

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Accounts receivable

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Global Financial Support

    7.1
    71%
    2 Ratings
    N/A
    0 Ratings

    Primary and Secondary Ledgers

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Intercompany Accounting

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Localizations

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Journals and Reconciliations

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Enterprise Accounting

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Configurable Accounting

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Centralized Rules Framework

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Standardized Processes

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Inventory Management

    6.8

    24SevenOffice

    68%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 4/4 features

    Inventory tracking

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Automatic reordering

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Location management

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Manufacturing module

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Order Management

    7.6

    24SevenOffice

    76%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 7/7 features

    Pricing

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Order entry

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Credit card processing

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Cost of goods sold

    8.1
    81%
    2 Ratings
    N/A
    0 Ratings

    Order Orchestration

    6.8
    68%
    2 Ratings
    N/A
    0 Ratings

    End-to-end order visibility

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Order exception Resolution

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Subledger and Financial Process

    7.1

    24SevenOffice

    71%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 14/14 features

    Automated Invoice Processing

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Shared Services Payments

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Billings Management

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Customer Receipt Applications

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Customer Collections

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Revenue Recognition

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Cash Management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Asset Management

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Travel & Expense Management

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Budgetary Control & Encumbrance Accounting

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Period Close

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Transactions Tax

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Subledger Reconciliations

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    3rd Party Accounting Systems

    7.1
    71%
    2 Ratings
    N/A
    0 Ratings

    Project Financial Management

    7.1

    24SevenOffice

    71%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 12/12 features

    Budgeting and Forecasting

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Project Costing

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Cost Capture

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Capital Project Management

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Customer Invoicing

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Customer Contract Compliance

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Project Revenue Recognition

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Project Financial Performance Analysis

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Project Financials Dashboard

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Real-time Financial Reporting

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Embedded Business Intelligence

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Project Planning Collaboration

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Project Execution Management

    7.1

    24SevenOffice

    71%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 15/15 features

    Project Planning and Scheduling

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Project Manager Dashboard

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Resource Manager Dashboard

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Task Insight for Project Managers

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Project Manager Mobile Functionality

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Team Member Task Collaboration

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Team Member Mobile Functionality

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Project Candidate Search

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Project Candidate Comparison and Analysis

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Defineable Resource Pools

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Defineable Resource Pools

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Talent Profiles

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Real-Time Project Reporting

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Absence Management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Product Lifecycle Management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Grants Management

    7.1

    24SevenOffice

    71%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 4/4 features

    Award Lifecycle Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Spending Control

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Indirect Cost Management

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Billing

    7.1
    71%
    2 Ratings
    N/A
    0 Ratings

    Procurement

    6.6

    24SevenOffice

    66%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 19/19 features

    Sourcing Team Collaboration

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Sourcing Analysis

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Bids Analyzed and Compared

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Catalog Shopping E-Commerce for Employees

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Contract Authoring

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Contract Compliance Management

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Contract History

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Contract Renewal Automation

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Contract Repository

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Contract Standardization and Enforcement

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Electronic Signatures

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Invoice Automated Matching

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Purchasing Risk and Compliance Management

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Requisitions-to-Purchase Orders Integrated

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Spend Compliance Management

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Supplier Assessment

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Supplier Communication and Collaboration

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Supplier Management

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Supplier Portal

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Risk Management

    6.7

    24SevenOffice

    67%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 9/9 features

    Risk Repository

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Control Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Control Mapping

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Control Efficiency Assessments

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Automated Control Assessments

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Assessment Capture

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Issue Detection

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Automatic Notification

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Remediation and Certification

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Logistics

    6.8

    24SevenOffice

    68%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 13/13 features

    Transportation Planning and Optimization

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Transportation Sourcing Management

    5.1
    51%
    2 Ratings
    N/A
    0 Ratings

    Transportation Process Integration

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Transportation Execution Management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Freight Payment Automation

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Trade Management

    5.2
    52%
    2 Ratings
    N/A
    0 Ratings

    Trade Regulatory Compliance Management

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Customs Entry Management

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Customs Document Management

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Customs Document Collaboration

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Fulfillment Management

    5.2
    52%
    2 Ratings
    N/A
    0 Ratings

    Inventory Visibility

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Warehouse Workforce Management

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Manufacturing

    6.4

    24SevenOffice

    64%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 9/9 features

    Production Process Design

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Supply Chain Business Flows

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Production Management

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Contracted Manufacturing Management

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Configuration Management

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Work Definition

    5.1
    51%
    2 Ratings
    N/A
    0 Ratings

    Work Execution

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Advanced Fulfillment

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Manufacturing Costs

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    Supply Chain

    7.6

    24SevenOffice

    76%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 4/4 features

    Forecasting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Inventory Planning

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Multi-tier Supply Chain Planning

    5.8
    58%
    2 Ratings
    N/A
    0 Ratings

    Performance Monitoring

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Product Lifecycle Management

    7.3

    24SevenOffice

    73%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    24SevenOffice ranks higher in 7/7 features

    Ideation Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Requirements Management

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Proposal Management

    4.5
    45%
    2 Ratings
    N/A
    0 Ratings

    Innovation Portfolio Management

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Product Master Data Management

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Vendor Portal

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Project Portfolio Management

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Project Management

    24SevenOffice

    Feature Set Not Supported
    N/A
    8.2

    OpenText Hightail

    82%
    OpenText Hightail ranks higher in 6/6 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Search

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Visual planning tools

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Communication

    24SevenOffice

    Feature Set Not Supported
    N/A
    8.0

    OpenText Hightail

    80%
    OpenText Hightail ranks higher in 4/4 features

    Notifications

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Discussions

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Integrates with Outlook

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    File Sharing & Management

    24SevenOffice

    Feature Set Not Supported
    N/A
    8.9

    OpenText Hightail

    89%
    OpenText Hightail ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Video files

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Audio files

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Access control

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Device sync

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Attribute Ratings

    • OpenText Hightail is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.5

    24SevenOffice

    55%
    2 Ratings
    9.0

    OpenText Hightail

    90%
    8 Ratings

    Likelihood to Recommend

    24SevenOffice

    I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
    Read full review

    OpenText

    Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
    Read full review

    Pros

    24SevenOffice

    • Excellent UI that is easy to use. All features are a breeze.
    • Because of the depth at which it has data, it can be used very well.
    • Its integration with other ERP software is also possible for better analysis.
    Read full review

    OpenText

    • Management of content, communication, spaces, and projects in general.
    • Control of processes, tasks and activities between the different members of teams.
    • Collaborative work through different media and channels.
    Read full review

    Cons

    24SevenOffice

    • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
    • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
    • We have had to pay for any support on the above issues.
    Read full review

    OpenText

    • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
    Read full review

    Pricing Details

    24SevenOffice

    Starting Price

    $0

    Editions & Modules

    24SevenOffice editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      OpenText Hightail

      Starting Price

      $0 100MB per file upload

      Editions & Modules

      OpenText Hightail editions and modules pricing
      EditionModules
      Lite01
      Pro152
      BusinessCustom3
      Teams304

      Footnotes

      1. 100MB per file upload
      2. per user, per month
      3. per user, per month
      4. per user/per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

      Alternatives Considered

      24SevenOffice

      24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
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      OpenText

      Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
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      Return on Investment

      24SevenOffice

      • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
      • That said the network issues represent lost hours/money.
      • The added training is also expensive.
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      OpenText

      • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
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