What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 17 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 11 reviews and ratings
Feature Set Ratings
- ORION Enterprise ranks higher in 9 feature sets: Customization, Security, Reporting & Analytics, Inventory Management, Order Management, Subledger and Financial Process, Grants Management, Risk Management, Product Lifecycle Management
Payroll Management
7.1
24SevenOffice
71%

ORION Enterprise
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 5/5 features
24SevenOffice ranks higher in 5/5 features
Pay calculation
6.7
67%
2 Ratings

N/A
0 Ratings
Benefit plan administration
7.6
76%
2 Ratings

N/A
0 Ratings
Direct deposit files
5.1
51%
2 Ratings

N/A
0 Ratings
Salary revision and increment management
8.6
86%
2 Ratings

N/A
0 Ratings
Reimbursement management
7.4
74%
2 Ratings

N/A
0 Ratings
Customization
7.9
24SevenOffice
79%

10.0
ORION Enterprise
100%
ORION Enterprise ranks higher in 2/2 features
ORION Enterprise ranks higher in 2/2 features
API for custom integration
9.0
90%
2 Ratings

10.0
100%
1 Rating
Plug-ins
6.7
67%
2 Ratings

10.0
100%
1 Rating
Security
7.0
24SevenOffice
70%

10.0
ORION Enterprise
100%
ORION Enterprise ranks higher in 2/2 features
ORION Enterprise ranks higher in 2/2 features
Single sign-on capability
6.7
67%
2 Ratings

10.0
100%
1 Rating
Role-based user permissions
7.4
74%
2 Ratings

10.0
100%
1 Rating
Reporting & Analytics
6.9
24SevenOffice
69%

10.0
ORION Enterprise
100%
ORION Enterprise ranks higher in 3/3 features
ORION Enterprise ranks higher in 3/3 features
Dashboards
6.7
67%
2 Ratings

10.0
100%
1 Rating
Standard reports
8.0
80%
2 Ratings

10.0
100%
1 Rating
Custom reports
5.8
58%
2 Ratings

10.0
100%
1 Rating
General Ledger and Configurable Accounting
6.1
24SevenOffice
61%

ORION Enterprise
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 11/11 features
24SevenOffice ranks higher in 11/11 features
Accounts payable
5.5
55%
2 Ratings

N/A
0 Ratings
Accounts receivable
5.8
58%
2 Ratings

N/A
0 Ratings
Global Financial Support
7.1
71%
2 Ratings

N/A
0 Ratings
Primary and Secondary Ledgers
6.7
67%
2 Ratings

N/A
0 Ratings
Intercompany Accounting
5.5
55%
2 Ratings

N/A
0 Ratings
Localizations
7.4
74%
2 Ratings

N/A
0 Ratings
Journals and Reconciliations
5.7
57%
2 Ratings

N/A
0 Ratings
Enterprise Accounting
4.8
48%
2 Ratings

N/A
0 Ratings
Configurable Accounting
7.4
74%
2 Ratings

N/A
0 Ratings
Centralized Rules Framework
5.7
57%
2 Ratings

N/A
0 Ratings
Standardized Processes
5.5
55%
2 Ratings

N/A
0 Ratings
Inventory Management
6.8
24SevenOffice
68%

9.0
ORION Enterprise
90%
ORION Enterprise ranks higher in 4/4 features
ORION Enterprise ranks higher in 4/4 features
Inventory tracking
7.7
77%
2 Ratings

9.0
90%
1 Rating
Automatic reordering
6.5
65%
2 Ratings

9.0
90%
1 Rating
Location management
6.7
67%
2 Ratings

9.0
90%
1 Rating
Manufacturing module
6.1
61%
2 Ratings

9.0
90%
1 Rating
Order Management
7.6
24SevenOffice
76%

8.0
ORION Enterprise
80%
ORION Enterprise ranks higher in 5/7 features
ORION Enterprise ranks higher in 5/7 features
Pricing
8.0
80%
2 Ratings

8.0
80%
1 Rating
Order entry
9.0
90%
2 Ratings

8.0
80%
1 Rating
Credit card processing
6.5
65%
2 Ratings

8.0
80%
1 Rating
Cost of goods sold
8.1
81%
2 Ratings

8.0
80%
1 Rating
Order Orchestration
6.8
68%
2 Ratings

8.0
80%
1 Rating
End-to-end order visibility
7.9
79%
2 Ratings

8.0
80%
1 Rating
Order exception Resolution
7.0
70%
2 Ratings

8.0
80%
1 Rating
Subledger and Financial Process
7.1
24SevenOffice
71%

10.0
ORION Enterprise
100%
24SevenOffice ranks higher in 13/14 features
24SevenOffice ranks higher in 13/14 features
Automated Invoice Processing
8.0
80%
2 Ratings

N/A
0 Ratings
Shared Services Payments
6.7
67%
2 Ratings

N/A
0 Ratings
Billings Management
5.5
55%
2 Ratings

N/A
0 Ratings
Customer Receipt Applications
7.7
77%
2 Ratings

N/A
0 Ratings
Customer Collections
7.7
77%
2 Ratings

N/A
0 Ratings
Revenue Recognition
7.5
75%
2 Ratings

N/A
0 Ratings
Cash Management
9.0
90%
2 Ratings

N/A
0 Ratings
Asset Management
5.8
58%
2 Ratings

10.0
100%
1 Rating
Travel & Expense Management
7.5
75%
2 Ratings

N/A
0 Ratings
Budgetary Control & Encumbrance Accounting
5.5
55%
2 Ratings

N/A
0 Ratings
Period Close
6.7
67%
2 Ratings

N/A
0 Ratings
Transactions Tax
8.0
80%
2 Ratings

N/A
0 Ratings
Subledger Reconciliations
6.1
61%
2 Ratings

N/A
0 Ratings
3rd Party Accounting Systems
7.1
71%
2 Ratings

N/A
0 Ratings
Project Financial Management
7.1
24SevenOffice
71%

ORION Enterprise
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 12/12 features
24SevenOffice ranks higher in 12/12 features
Budgeting and Forecasting
8.4
84%
2 Ratings

N/A
0 Ratings
Project Costing
6.5
65%
2 Ratings

N/A
0 Ratings
Cost Capture
8.6
86%
2 Ratings

N/A
0 Ratings
Capital Project Management
6.1
61%
2 Ratings

N/A
0 Ratings
Customer Invoicing
5.8
58%
2 Ratings

N/A
0 Ratings
Customer Contract Compliance
8.6
86%
2 Ratings

N/A
0 Ratings
Project Revenue Recognition
8.0
80%
2 Ratings

N/A
0 Ratings
Project Financial Performance Analysis
7.7
77%
2 Ratings

N/A
0 Ratings
Project Financials Dashboard
5.7
57%
2 Ratings

N/A
0 Ratings
Real-time Financial Reporting
7.0
70%
2 Ratings

N/A
0 Ratings
Embedded Business Intelligence
5.7
57%
2 Ratings

N/A
0 Ratings
Project Planning Collaboration
7.4
74%
2 Ratings

N/A
0 Ratings
Project Execution Management
7.1
24SevenOffice
71%

ORION Enterprise
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 15/15 features
24SevenOffice ranks higher in 15/15 features
Project Planning and Scheduling
8.3
83%
2 Ratings

N/A
0 Ratings
Project Manager Dashboard
7.4
74%
2 Ratings

N/A
0 Ratings
Resource Manager Dashboard
8.0
80%
2 Ratings

N/A
0 Ratings
Task Insight for Project Managers
7.4
74%
2 Ratings

N/A
0 Ratings
Project Manager Mobile Functionality
5.5
55%
2 Ratings

N/A
0 Ratings
Team Member Task Collaboration
6.5
65%
2 Ratings

N/A
0 Ratings
Team Member Mobile Functionality
4.8
48%
2 Ratings

N/A
0 Ratings
Project Candidate Search
6.7
67%
2 Ratings

N/A
0 Ratings
Project Candidate Comparison and Analysis
6.1
61%
2 Ratings

N/A
0 Ratings
Defineable Resource Pools
9.0
90%
1 Rating

N/A
0 Ratings
Defineable Resource Pools
6.5
65%
2 Ratings

N/A
0 Ratings
Talent Profiles
6.7
67%
2 Ratings

N/A
0 Ratings
Real-Time Project Reporting
8.4
84%
2 Ratings

N/A
0 Ratings
Absence Management
8.0
80%
1 Rating

N/A
0 Ratings
Product Lifecycle Management
8.0
80%
1 Rating

N/A
0 Ratings
Grants Management
7.1
24SevenOffice
71%

9.0
ORION Enterprise
90%
ORION Enterprise ranks higher in 3/4 features
ORION Enterprise ranks higher in 3/4 features
Award Lifecycle Management
8.0
80%
2 Ratings

9.0
90%
1 Rating
Spending Control
6.1
61%
2 Ratings

9.0
90%
1 Rating
Indirect Cost Management
7.4
74%
2 Ratings

9.0
90%
1 Rating
Billing
7.1
71%
2 Ratings

N/A
0 Ratings
Procurement
6.6
24SevenOffice
66%

ORION Enterprise
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 19/19 features
24SevenOffice ranks higher in 19/19 features
Sourcing Team Collaboration
7.7
77%
2 Ratings

N/A
0 Ratings
Sourcing Analysis
7.0
70%
1 Rating

N/A
0 Ratings
Bids Analyzed and Compared
7.0
70%
1 Rating

N/A
0 Ratings
Catalog Shopping E-Commerce for Employees
6.1
61%
2 Ratings

N/A
0 Ratings
Contract Authoring
7.4
74%
2 Ratings

N/A
0 Ratings
Contract Compliance Management
6.1
61%
2 Ratings

N/A
0 Ratings
Contract History
4.8
48%
2 Ratings

N/A
0 Ratings
Contract Renewal Automation
7.6
76%
2 Ratings

N/A
0 Ratings
Contract Repository
6.4
64%
2 Ratings

N/A
0 Ratings
Contract Standardization and Enforcement
5.5
55%
2 Ratings

N/A
0 Ratings
Electronic Signatures
6.5
65%
2 Ratings

N/A
0 Ratings
Invoice Automated Matching
8.4
84%
2 Ratings

N/A
0 Ratings
Purchasing Risk and Compliance Management
7.4
74%
2 Ratings

N/A
0 Ratings
Requisitions-to-Purchase Orders Integrated
5.5
55%
2 Ratings

N/A
0 Ratings
Spend Compliance Management
6.4
64%
2 Ratings

N/A
0 Ratings
Supplier Assessment
7.6
76%
2 Ratings

N/A
0 Ratings
Supplier Communication and Collaboration
7.4
74%
2 Ratings

N/A
0 Ratings
Supplier Management
4.8
48%
2 Ratings

N/A
0 Ratings
Supplier Portal
5.5
55%
2 Ratings

N/A
0 Ratings
Risk Management
6.7
24SevenOffice
67%

8.2
ORION Enterprise
82%
ORION Enterprise ranks higher in 9/9 features
ORION Enterprise ranks higher in 9/9 features
Risk Repository
7.0
70%
2 Ratings

8.0
80%
1 Rating
Control Management
8.0
80%
2 Ratings

8.0
80%
1 Rating
Control Mapping
4.8
48%
2 Ratings

7.0
70%
1 Rating
Control Efficiency Assessments
6.7
67%
2 Ratings

8.0
80%
1 Rating
Automated Control Assessments
7.4
74%
2 Ratings

8.0
80%
1 Rating
Assessment Capture
5.8
58%
2 Ratings

8.0
80%
1 Rating
Issue Detection
7.0
70%
2 Ratings

9.0
90%
1 Rating
Automatic Notification
8.3
83%
2 Ratings

9.0
90%
1 Rating
Remediation and Certification
4.8
48%
2 Ratings

9.0
90%
1 Rating
Logistics
6.8
24SevenOffice
68%

ORION Enterprise
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 13/13 features
24SevenOffice ranks higher in 13/13 features
Transportation Planning and Optimization
7.4
74%
2 Ratings

N/A
0 Ratings
Transportation Sourcing Management
5.1
51%
2 Ratings

N/A
0 Ratings
Transportation Process Integration
7.0
70%
1 Rating

N/A
0 Ratings
Transportation Execution Management
7.0
70%
1 Rating

N/A
0 Ratings
Freight Payment Automation
8.6
86%
2 Ratings

N/A
0 Ratings
Trade Management
5.2
52%
2 Ratings

N/A
0 Ratings
Trade Regulatory Compliance Management
7.7
77%
2 Ratings

N/A
0 Ratings
Customs Entry Management
5.5
55%
2 Ratings

N/A
0 Ratings
Customs Document Management
7.4
74%
2 Ratings

N/A
0 Ratings
Customs Document Collaboration
8.0
80%
2 Ratings

N/A
0 Ratings
Fulfillment Management
5.2
52%
2 Ratings

N/A
0 Ratings
Inventory Visibility
9.0
90%
2 Ratings

N/A
0 Ratings
Warehouse Workforce Management
5.0
50%
1 Rating

N/A
0 Ratings
Manufacturing
6.4
24SevenOffice
64%

ORION Enterprise
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 9/9 features
24SevenOffice ranks higher in 9/9 features
Production Process Design
8.6
86%
2 Ratings

N/A
0 Ratings
Supply Chain Business Flows
6.7
67%
2 Ratings

N/A
0 Ratings
Production Management
7.7
77%
2 Ratings

N/A
0 Ratings
Contracted Manufacturing Management
4.8
48%
2 Ratings

N/A
0 Ratings
Configuration Management
6.1
61%
2 Ratings

N/A
0 Ratings
Work Definition
5.1
51%
2 Ratings

N/A
0 Ratings
Work Execution
7.6
76%
2 Ratings

N/A
0 Ratings
Advanced Fulfillment
6.1
61%
2 Ratings

N/A
0 Ratings
Manufacturing Costs
4.8
48%
2 Ratings

N/A
0 Ratings
Supply Chain
7.6
24SevenOffice
76%

ORION Enterprise
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 4/4 features
24SevenOffice ranks higher in 4/4 features
Forecasting
8.0
80%
1 Rating

N/A
0 Ratings
Inventory Planning
9.0
90%
2 Ratings

N/A
0 Ratings
Multi-tier Supply Chain Planning
5.8
58%
2 Ratings

N/A
0 Ratings
Performance Monitoring
7.7
77%
2 Ratings

N/A
0 Ratings
Product Lifecycle Management
7.3
24SevenOffice
73%

8.1
ORION Enterprise
81%
ORION Enterprise ranks higher in 5/7 features
ORION Enterprise ranks higher in 5/7 features
Ideation Management
8.0
80%
2 Ratings

8.0
80%
1 Rating
Requirements Management
5.5
55%
2 Ratings

8.0
80%
1 Rating
Proposal Management
4.5
45%
2 Ratings

8.0
80%
1 Rating
Innovation Portfolio Management
7.0
70%
2 Ratings

8.0
80%
1 Rating
Product Master Data Management
8.6
86%
2 Ratings

8.0
80%
1 Rating
Vendor Portal
7.7
77%
2 Ratings

9.0
90%
1 Rating
Project Portfolio Management
9.6
96%
2 Ratings

8.0
80%
1 Rating
Attribute Ratings
- ORION Enterprise is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.5
24SevenOffice
55%
2 Ratings

10.0
ORION Enterprise
100%
2 Ratings
Usability
24SevenOffice
N/A
0 Ratings

10.0
ORION Enterprise
100%
1 Rating
Support Rating
24SevenOffice
N/A
0 Ratings

5.0
ORION Enterprise
50%
1 Rating
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
ORION Enterprise
Enterprise monitoring is a must.We have a map of our district on our Orion, it shows all 90 buildings. Green dot means good, yellow dot means partial issue, red dot means critical or down.This simple presentation and all the automatic data collection are done behind the scene. Orion pulls data and creates a nice presentation front end for people like me to understand the health of our network. It is powerful and you must configure it right to explore its potential on [how] it can help you daily.

Verified User
Executive in Information Technology
Education Management Company, 5001-10,000 employeesPros
24SevenOffice
- Excellent UI that is easy to use. All features are a breeze.
- Because of the depth at which it has data, it can be used very well.
- Its integration with other ERP software is also possible for better analysis.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesORION Enterprise
- Hardware monitoring is the main reason we bought the product, and we use it to monitor over 4,000 servers.
- It also great for network monitoring, although we use other products for this function also. This is mostly because we are a big, siloed organization and is less to do with any issues with the functionality provided.
- Application monitoring is also a capability of Orion. We have experimented with its function, but we have not rolled it out full-scale.

Verified User
Project Manager in Information Technology
Banking Company, 10,001+ employeesCons
24SevenOffice
- Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
- The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
- We have had to pay for any support on the above issues.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
ORION Enterprise
- Pre-packaged monitoring items with other manufacturers.
- Lower the cost.

Verified User
Executive in Information Technology
Education Management Company, 5001-10,000 employeesPricing Details
24SevenOffice
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—ORION Enterprise
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
24SevenOffice
No score
No answers yet
No answers on this topic
ORION Enterprise
ORION Enterprise 10.0
Based on 1 answer
It does what I ask it to do. It does it pretty well too.

Verified User
Executive in Information Technology
Education Management Company, 5001-10,000 employeesSupport Rating
24SevenOffice
No score
No answers yet
No answers on this topic
ORION Enterprise
ORION Enterprise 5.0
Based on 1 answer
That I don’t know. We do not need to call their tech support much. Therefore, I can’t tell you it is good or bad. At least I have not heard any bad reviews. The product is pretty well developed and designed, so it should work well after a right installer installs it.

Verified User
Executive in Information Technology
Education Management Company, 5001-10,000 employeesAlternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesORION Enterprise
We use Orion for a very specific use case and do not leverage all the available functions of the tools. I do think the product is very capable and the different modules are very powerful. We are a big company and we already had several systems in place that provide the same functions. We use Orion specifically for monitoring our devices and network.

Verified User
Project Manager in Information Technology
Banking Company, 10,001+ employeesReturn on Investment
24SevenOffice
- We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
- That said the network issues represent lost hours/money.
- The added training is also expensive.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
ORION Enterprise
- We have gained tremendous value from Orion enterprises device data and monitoring. It allows us to see what devices in our network are having problems or need attention.
- The alerting engine in Orion is very powerful and can be configured to meet the needs of the customer.
- Networking mapping and monitoring is also very powerful and provides real-time information about network up and downtime.

Verified User
Project Manager in Information Technology
Banking Company, 10,001+ employees