24SevenOffice vs ORION Enterprise

What users are saying about

Score 6 out of 10

Based on 15 reviews and ratings

Score 7.8 out of 10

Based on 7 reviews and ratings

Feature Rating Comparison

24SevenOffice

7.2

ORION Enterprise

—

Pay calculation

7.0

—

Benefit plan administration

7.5

—

Direct deposit files

5.5

—

Salary revision and increment management

8.5

—

Reimbursement management

7.5

—

24SevenOffice

8.0

ORION Enterprise

10.0

API for custom integration

9.0

10.0

Plug-ins

7.0

10.0

24SevenOffice

7.2

ORION Enterprise

10.0

Single sign-on capability

7.0

10.0

Role-based user permissions

7.5

10.0

24SevenOffice

7.2

ORION Enterprise

10.0

Dashboards

7.0

10.0

Standard reports

8.0

10.0

Custom reports

6.5

10.0

24SevenOffice

6.5

ORION Enterprise

—

Accounts payable

6.0

—

Accounts receivable

6.5

—

Global Financial Support

7.5

—

Primary and Secondary Ledgers

7.0

—

Intercompany Accounting

6.0

—

Localizations

7.5

—

Journals and Reconciliations

6.0

—

Enterprise Accounting

5.5

—

Configurable Accounting

7.5

—

Centralized Rules Framework

6.0

—

Standardized Processes

6.0

—

24SevenOffice

7.1

ORION Enterprise

9.0

Inventory tracking

8.0

9.0

Automatic reordering

7.0

9.0

Location management

7.0

9.0

Manufacturing module

6.5

9.0

24SevenOffice

7.8

ORION Enterprise

8.0

Pricing

8.0

Order entry

9.0

8.0

Credit card processing

7.0

8.0

Cost of goods sold

8.5

8.0

Order Orchestration

7.5

8.0

End-to-end order visibility

7.5

8.0

Order exception Resolution

7.0

8.0

24SevenOffice

7.4

ORION Enterprise

—

Automated Invoice Processing

8.0

—

Shared Services Payments

7.0

—

Billings Management

6.0

—

Customer Receipt Applications

8.0

—

Customer Collections

8.0

—

Revenue Recognition

8.0

—

Cash Management

9.0

—

Asset Management

6.5

—

Travel & Expense Management

8.0

—

Budgetary Control & Encumbrance Accounting

6.0

—

Period Close

7.0

—

Transactions Tax

8.0

—

Subledger Reconciliations

6.5

—

3rd Party Accounting Systems

7.5

—

24SevenOffice

7.3

ORION Enterprise

—

Budgeting and Forecasting

8.5

—

Project Costing

7.0

—

Cost Capture

8.5

—

Capital Project Management

6.5

—

Customer Invoicing

6.5

—

Customer Contract Compliance

8.5

—

Project Revenue Recognition

8.0

—

Project Financial Performance Analysis

8.0

—

Project Financials Dashboard

6.0

—

Real-time Financial Reporting

7.0

—

Embedded Business Intelligence

6.0

—

Project Planning Collaboration

7.5

—

24SevenOffice

7.4

ORION Enterprise

—

Project Planning and Scheduling

8.0

—

Project Manager Dashboard

7.5

—

Resource Manager Dashboard

8.0

—

Task Insight for Project Managers

7.5

—

Project Manager Mobile Functionality

6.0

—

Team Member Task Collaboration

7.0

—

Team Member Mobile Functionality

5.5

—

Project Candidate Search

7.0

—

Project Candidate Comparison and Analysis

6.5

—

Defineable Resource Pools

9.0

—

Defineable Resource Pools

7.0

—

Talent Profiles

7.0

—

Real-Time Project Reporting

8.5

—

Absence Management

8.0

—

Product Lifecycle Management

8.0

—

24SevenOffice

7.4

ORION Enterprise

9.0

Award Lifecycle Management

8.0

9.0

Spending Control

6.5

9.0

Indirect Cost Management

7.5

9.0

Billing

7.5

—

24SevenOffice

6.8

ORION Enterprise

—

Sourcing Team Collaboration

8.0

—

Sourcing Analysis

7.0

—

Bids Analyzed and Compared

7.0

—

Catalog Shopping E-Commerce for Employees

6.5

—

Contract Authoring

7.5

—

Contract Compliance Management

6.5

—

Contract History

5.5

—

Contract Renewal Automation

7.5

—

Contract Repository

6.5

—

Contract Standardization and Enforcement

6.0

—

Electronic Signatures

7.0

—

Invoice Automated Matching

8.5

—

Purchasing Risk and Compliance Management

7.5

—

Requisitions-to-Purchase Orders Integrated

6.0

—

Spend Compliance Management

6.5

—

Supplier Assessment

7.5

—

Supplier Communication and Collaboration

7.5

—

Supplier Management

5.5

—

Supplier Portal

6.0

—

24SevenOffice

6.9

ORION Enterprise

8.2

Risk Repository

7.0

8.0

Control Management

8.0

Control Mapping

5.5

7.0

Control Efficiency Assessments

7.0

8.0

Automated Control Assessments

7.5

8.0

Assessment Capture

6.5

8.0

Issue Detection

7.0

9.0

Automatic Notification

8.0

9.0

Remediation and Certification

5.5

9.0

24SevenOffice

7.0

ORION Enterprise

—

Transportation Planning and Optimization

7.5

—

Transportation Sourcing Management

5.5

—

Transportation Process Integration

7.0

—

Transportation Execution Management

7.0

—

Freight Payment Automation

8.5

—

Trade Management

6.0

—

Trade Regulatory Compliance Management

8.0

—

Customs Entry Management

6.0

—

Customs Document Management

7.5

—

Customs Document Collaboration

8.0

—

Fulfillment Management

6.0

—

Inventory Visibility

9.0

—

Warehouse Workforce Management

5.0

—

24SevenOffice

6.7

ORION Enterprise

—

Production Process Design

8.5

—

Supply Chain Business Flows

7.0

—

Production Management

8.0

—

Contracted Manufacturing Management

5.5

—

Configuration Management

6.5

—

Work Definition

5.5

—

Work Execution

7.5

—

Advanced Fulfillment

6.5

—

Manufacturing Costs

5.5

—

24SevenOffice

7.9

ORION Enterprise

—

Forecasting

8.0

—

Inventory Planning

9.0

—

Multi-tier Supply Chain Planning

6.5

—

Performance Monitoring

8.0

—

24SevenOffice

7.4

ORION Enterprise

8.1

Ideation Management

8.0

Requirements Management

6.0

8.0

Proposal Management

5.0

8.0

Innovation Portfolio Management

7.0

8.0

Product Master Data Management

8.5

8.0

Vendor Portal

8.0

9.0

Project Portfolio Management

9.5

8.0

Pros

Invoicing is a strength. The invoices produced are clear, correct and legible.
We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
Installation of the software is a snap due to the cloud solution.

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Clinton Verley

Senior Analyst, Operations

Aurora Health CareHospital & Health Care, 10,001+ employees

View all 2 answers on this topic

Hardware monitoring is the main reason we bought the product, and we use it to monitor over 4,000 servers.
It also great for network monitoring, although we use other products for this function also. This is mostly because we are a big, siloed organization and is less to do with any issues with the functionality provided.
Application monitoring is also a capability of Orion. We have experimented with its function, but we have not rolled it out full-scale.

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Verified User

Project Manager in Information Technology

Banking Company, 10,001+ employees

View all 1 answers on this topic

Cons

Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
We have had to pay for any support on the above issues.

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Clinton Verley

Senior Analyst, Operations

Aurora Health CareHospital & Health Care, 10,001+ employees

View all 2 answers on this topic

You still need other tools, so it is not a true enterprise solution. We still use products like Splunk for detailed log info and ThousandEyes to see when/where users are logging into our apps. There are also other products in use like ExtraHop and Dynatrace, but I believe that is more a function of my organization and less to do with product capabilities.
Sales methodology is very different because they don't travel and have a rep out in front of you. They do everything remotely, so if you are a big company this may take some getting used to.
The licensing/contracting model is unique. Everything is recurring on a set of data every year. They don't do MSA or SOW, just agree to the EULA and pay for the product. Again, I think this is different than what most large companies are used to.

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Verified User

Project Manager in Information Technology

Banking Company, 10,001+ employees

View all 1 answers on this topic

Alternatives Considered

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.

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Clinton Verley

Senior Analyst, Operations

Aurora Health CareHospital & Health Care, 10,001+ employees

View all 2 answers on this topic

We use Orion for a very specific use case and do not leverage all the available functions of the tools. I do think the product is very capable and the different modules are very powerful. We are a big company and we already had several systems in place that provide the same functions. We use Orion specifically for monitoring our devices and network.

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Verified User

Project Manager in Information Technology

Banking Company, 10,001+ employees

View all 1 answers on this topic

Return on Investment

We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
That said the network issues represent lost hours/money.
The added training is also expensive.

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Clinton Verley

Senior Analyst, Operations

Aurora Health CareHospital & Health Care, 10,001+ employees

View all 2 answers on this topic

We have gained tremendous value from Orion enterprises device data and monitoring. It allows us to see what devices in our network are having problems or need attention.
The alerting engine in Orion is very powerful and can be configured to meet the needs of the customer.
Networking mapping and monitoring is also very powerful and provides real-time information about network up and downtime.

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Verified User

Project Manager in Information Technology

Banking Company, 10,001+ employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Rating Summary

Likelihood to Recommend

24SevenOffice

ORION Enterprise

Feature Rating Comparison

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

API for custom integration

Plug-ins

Single sign-on capability

Role-based user permissions

Dashboards

Standard reports

Custom reports

Accounts payable

Accounts receivable

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Automated Invoice Processing

Shared Services Payments

Billings Management

Customer Receipt Applications

Customer Collections

Revenue Recognition

Cash Management

Asset Management

Travel & Expense Management

Budgetary Control & Encumbrance Accounting

Period Close

Transactions Tax

Subledger Reconciliations

3rd Party Accounting Systems

Budgeting and Forecasting

Project Costing

Cost Capture

Capital Project Management

Customer Invoicing

Customer Contract Compliance

Project Revenue Recognition

Project Financial Performance Analysis

Project Financials Dashboard

Real-time Financial Reporting

Embedded Business Intelligence

Project Planning Collaboration

Project Planning and Scheduling

Project Manager Dashboard

Resource Manager Dashboard

Task Insight for Project Managers

Project Manager Mobile Functionality

Team Member Task Collaboration

Team Member Mobile Functionality

Project Candidate Search

Project Candidate Comparison and Analysis

Defineable Resource Pools

Defineable Resource Pools

Talent Profiles

Real-Time Project Reporting

Absence Management

Product Lifecycle Management

Award Lifecycle Management