What users are saying about
17 Ratings
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Score 9.9 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

Replicon Polaris PSA

It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.1
Replicon Polaris PSA
Pay calculation
24SevenOffice
6.7
Replicon Polaris PSA
Benefit plan administration
24SevenOffice
7.6
Replicon Polaris PSA
Direct deposit files
24SevenOffice
5.1
Replicon Polaris PSA
Salary revision and increment management
24SevenOffice
8.6
Replicon Polaris PSA
Reimbursement management
24SevenOffice
7.4
Replicon Polaris PSA

Customization

24SevenOffice
7.9
Replicon Polaris PSA
API for custom integration
24SevenOffice
9.0
Replicon Polaris PSA
Plug-ins
24SevenOffice
6.7
Replicon Polaris PSA

Security

24SevenOffice
7.1
Replicon Polaris PSA
Single sign-on capability
24SevenOffice
6.7
Replicon Polaris PSA
Role-based user permissions
24SevenOffice
7.4
Replicon Polaris PSA

Reporting & Analytics

24SevenOffice
6.9
Replicon Polaris PSA
Dashboards
24SevenOffice
6.7
Replicon Polaris PSA
Standard reports
24SevenOffice
8.0
Replicon Polaris PSA
Custom reports
24SevenOffice
5.8
Replicon Polaris PSA

General Ledger and Configurable Accounting

24SevenOffice
6.1
Replicon Polaris PSA
Accounts payable
24SevenOffice
5.5
Replicon Polaris PSA
Accounts receivable
24SevenOffice
5.8
Replicon Polaris PSA
Global Financial Support
24SevenOffice
7.1
Replicon Polaris PSA
Primary and Secondary Ledgers
24SevenOffice
6.7
Replicon Polaris PSA
Intercompany Accounting
24SevenOffice
5.5
Replicon Polaris PSA
Localizations
24SevenOffice
7.4
Replicon Polaris PSA
Journals and Reconciliations
24SevenOffice
5.7
Replicon Polaris PSA
Enterprise Accounting
24SevenOffice
4.8
Replicon Polaris PSA
Configurable Accounting
24SevenOffice
7.4
Replicon Polaris PSA
Centralized Rules Framework
24SevenOffice
5.7
Replicon Polaris PSA
Standardized Processes
24SevenOffice
5.5
Replicon Polaris PSA

Inventory Management

24SevenOffice
6.8
Replicon Polaris PSA
Inventory tracking
24SevenOffice
7.7
Replicon Polaris PSA
Automatic reordering
24SevenOffice
6.5
Replicon Polaris PSA
Location management
24SevenOffice
6.7
Replicon Polaris PSA
Manufacturing module
24SevenOffice
6.1
Replicon Polaris PSA

Order Management

24SevenOffice
7.6
Replicon Polaris PSA
Pricing
24SevenOffice
8.0
Replicon Polaris PSA
Order entry
24SevenOffice
9.0
Replicon Polaris PSA
Credit card processing
24SevenOffice
6.5
Replicon Polaris PSA
Cost of goods sold
24SevenOffice
8.1
Replicon Polaris PSA
Order Orchestration
24SevenOffice
6.8
Replicon Polaris PSA
End-to-end order visibility
24SevenOffice
7.9
Replicon Polaris PSA
Order exception Resolution
24SevenOffice
7.0
Replicon Polaris PSA

Subledger and Financial Process

24SevenOffice
7.1
Replicon Polaris PSA
Automated Invoice Processing
24SevenOffice
8.0
Replicon Polaris PSA
Shared Services Payments
24SevenOffice
6.7
Replicon Polaris PSA
Billings Management
24SevenOffice
5.5
Replicon Polaris PSA
Customer Receipt Applications
24SevenOffice
7.7
Replicon Polaris PSA
Customer Collections
24SevenOffice
7.7
Replicon Polaris PSA
Revenue Recognition
24SevenOffice
7.5
Replicon Polaris PSA
Cash Management
24SevenOffice
9.0
Replicon Polaris PSA
Asset Management
24SevenOffice
5.8
Replicon Polaris PSA
Travel & Expense Management
24SevenOffice
7.5
Replicon Polaris PSA
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
Replicon Polaris PSA
Period Close
24SevenOffice
6.7
Replicon Polaris PSA
Transactions Tax
24SevenOffice
8.0
Replicon Polaris PSA
Subledger Reconciliations
24SevenOffice
6.1
Replicon Polaris PSA
3rd Party Accounting Systems
24SevenOffice
7.1
Replicon Polaris PSA

Project Financial Management

24SevenOffice
7.1
Replicon Polaris PSA
Budgeting and Forecasting
24SevenOffice
8.4
Replicon Polaris PSA
Project Costing
24SevenOffice
6.5
Replicon Polaris PSA
Cost Capture
24SevenOffice
8.6
Replicon Polaris PSA
Capital Project Management
24SevenOffice
6.1
Replicon Polaris PSA
Customer Invoicing
24SevenOffice
5.8
Replicon Polaris PSA
Customer Contract Compliance
24SevenOffice
8.6
Replicon Polaris PSA
Project Revenue Recognition
24SevenOffice
8.0
Replicon Polaris PSA
Project Financial Performance Analysis
24SevenOffice
7.7
Replicon Polaris PSA
Project Financials Dashboard
24SevenOffice
5.7
Replicon Polaris PSA
Real-time Financial Reporting
24SevenOffice
7.0
Replicon Polaris PSA
Embedded Business Intelligence
24SevenOffice
5.7
Replicon Polaris PSA
Project Planning Collaboration
24SevenOffice
7.4
Replicon Polaris PSA

Project Execution Management

24SevenOffice
7.1
Replicon Polaris PSA
Project Planning and Scheduling
24SevenOffice
8.3
Replicon Polaris PSA
Project Manager Dashboard
24SevenOffice
7.4
Replicon Polaris PSA
Resource Manager Dashboard
24SevenOffice
8.0
Replicon Polaris PSA
Task Insight for Project Managers
24SevenOffice
7.4
Replicon Polaris PSA
Project Manager Mobile Functionality
24SevenOffice
5.5
Replicon Polaris PSA
Team Member Task Collaboration
24SevenOffice
6.5
Replicon Polaris PSA
Team Member Mobile Functionality
24SevenOffice
4.8
Replicon Polaris PSA
Project Candidate Search
24SevenOffice
6.7
Replicon Polaris PSA
Project Candidate Comparison and Analysis
24SevenOffice
6.1
Replicon Polaris PSA
Defineable Resource Pools
24SevenOffice
9.0
Replicon Polaris PSA
Defineable Resource Pools
24SevenOffice
6.5
Replicon Polaris PSA
Talent Profiles
24SevenOffice
6.7
Replicon Polaris PSA
Real-Time Project Reporting
24SevenOffice
8.4
Replicon Polaris PSA
Absence Management
24SevenOffice
8.0
Replicon Polaris PSA
Product Lifecycle Management
24SevenOffice
8.0
Replicon Polaris PSA

Grants Management

24SevenOffice
7.1
Replicon Polaris PSA
Award Lifecycle Management
24SevenOffice
8.0
Replicon Polaris PSA
Spending Control
24SevenOffice
6.1
Replicon Polaris PSA
Indirect Cost Management
24SevenOffice
7.4
Replicon Polaris PSA
Billing
24SevenOffice
7.1
Replicon Polaris PSA

Procurement

24SevenOffice
6.6
Replicon Polaris PSA
Sourcing Team Collaboration
24SevenOffice
7.7
Replicon Polaris PSA
Sourcing Analysis
24SevenOffice
7.0
Replicon Polaris PSA
Bids Analyzed and Compared
24SevenOffice
7.0
Replicon Polaris PSA
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.1
Replicon Polaris PSA
Contract Authoring
24SevenOffice
7.4
Replicon Polaris PSA
Contract Compliance Management
24SevenOffice
6.1
Replicon Polaris PSA
Contract History
24SevenOffice
4.8
Replicon Polaris PSA
Contract Renewal Automation
24SevenOffice
7.6
Replicon Polaris PSA
Contract Repository
24SevenOffice
6.4
Replicon Polaris PSA
Contract Standardization and Enforcement
24SevenOffice
5.5
Replicon Polaris PSA
Electronic Signatures
24SevenOffice
6.5
Replicon Polaris PSA
Invoice Automated Matching
24SevenOffice
8.4
Replicon Polaris PSA
Purchasing Risk and Compliance Management
24SevenOffice
7.4
Replicon Polaris PSA
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
Replicon Polaris PSA
Spend Compliance Management
24SevenOffice
6.4
Replicon Polaris PSA
Supplier Assessment
24SevenOffice
7.6
Replicon Polaris PSA
Supplier Communication and Collaboration
24SevenOffice
7.4
Replicon Polaris PSA
Supplier Management
24SevenOffice
4.8
Replicon Polaris PSA
Supplier Portal
24SevenOffice
5.5
Replicon Polaris PSA

Risk Management

24SevenOffice
6.7
Replicon Polaris PSA
Risk Repository
24SevenOffice
7.0
Replicon Polaris PSA
Control Management
24SevenOffice
8.0
Replicon Polaris PSA
Control Mapping
24SevenOffice
4.8
Replicon Polaris PSA
Control Efficiency Assessments
24SevenOffice
6.7
Replicon Polaris PSA
Automated Control Assessments
24SevenOffice
7.4
Replicon Polaris PSA
Assessment Capture
24SevenOffice
5.8
Replicon Polaris PSA
Issue Detection
24SevenOffice
7.0
Replicon Polaris PSA
Automatic Notification
24SevenOffice
8.3
Replicon Polaris PSA
Remediation and Certification
24SevenOffice
4.8
Replicon Polaris PSA

Logistics

24SevenOffice
6.8
Replicon Polaris PSA
Transportation Planning and Optimization
24SevenOffice
7.4
Replicon Polaris PSA
Transportation Sourcing Management
24SevenOffice
5.1
Replicon Polaris PSA
Transportation Process Integration
24SevenOffice
7.0
Replicon Polaris PSA
Transportation Execution Management
24SevenOffice
7.0
Replicon Polaris PSA
Freight Payment Automation
24SevenOffice
8.6
Replicon Polaris PSA
Trade Management
24SevenOffice
5.2
Replicon Polaris PSA
Trade Regulatory Compliance Management
24SevenOffice
7.7
Replicon Polaris PSA
Customs Entry Management
24SevenOffice
5.5
Replicon Polaris PSA
Customs Document Management
24SevenOffice
7.4
Replicon Polaris PSA
Customs Document Collaboration
24SevenOffice
8.0
Replicon Polaris PSA
Fulfillment Management
24SevenOffice
5.2
Replicon Polaris PSA
Inventory Visibility
24SevenOffice
9.0
Replicon Polaris PSA
Warehouse Workforce Management
24SevenOffice
5.0
Replicon Polaris PSA

Manufacturing

24SevenOffice
6.4
Replicon Polaris PSA
Production Process Design
24SevenOffice
8.6
Replicon Polaris PSA
Supply Chain Business Flows
24SevenOffice
6.7
Replicon Polaris PSA
Production Management
24SevenOffice
7.7
Replicon Polaris PSA
Contracted Manufacturing Management
24SevenOffice
4.8
Replicon Polaris PSA
Configuration Management
24SevenOffice
6.1
Replicon Polaris PSA
Work Definition
24SevenOffice
5.1
Replicon Polaris PSA
Work Execution
24SevenOffice
7.6
Replicon Polaris PSA
Advanced Fulfillment
24SevenOffice
6.1
Replicon Polaris PSA
Manufacturing Costs
24SevenOffice
4.8
Replicon Polaris PSA

Supply Chain

24SevenOffice
7.6
Replicon Polaris PSA
Forecasting
24SevenOffice
8.0
Replicon Polaris PSA
Inventory Planning
24SevenOffice
9.0
Replicon Polaris PSA
Multi-tier Supply Chain Planning
24SevenOffice
5.8
Replicon Polaris PSA
Performance Monitoring
24SevenOffice
7.7
Replicon Polaris PSA

Product Lifecycle Management

24SevenOffice
7.3
Replicon Polaris PSA
Ideation Management
24SevenOffice
8.0
Replicon Polaris PSA
Requirements Management
24SevenOffice
5.5
Replicon Polaris PSA
Proposal Management
24SevenOffice
4.5
Replicon Polaris PSA
Innovation Portfolio Management
24SevenOffice
7.0
Replicon Polaris PSA
Product Master Data Management
24SevenOffice
8.6
Replicon Polaris PSA
Vendor Portal
24SevenOffice
7.7
Replicon Polaris PSA
Project Portfolio Management
24SevenOffice
9.6
Replicon Polaris PSA

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

  • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
  • It's so easy use & maintain.
  • Support team is really impressive, seem to know their product.
  • Reporting is a breeze.
Rose Hill | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

Replicon Polaris PSA

  • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
  • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
  • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
  • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
Meredith Buckley | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
Anonymous | TrustRadius Reviewer

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

Replicon Polaris PSA

  • No negative; we just use it for timesheets.
Erin Peretti | TrustRadius Reviewer

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Replicon Polaris PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

24SevenOffice
5.5
Replicon Polaris PSA
10.0

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