What users are saying about
15 Ratings
1 Ratings
15 Ratings
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Score 6 out of 101
1 Ratings
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Score 9 out of 101

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

YetiForceCRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan profile photo

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
YetiForceCRM
Pay calculation
24SevenOffice
7.0
YetiForceCRM
Benefit plan administration
24SevenOffice
7.5
YetiForceCRM
Direct deposit files
24SevenOffice
5.5
YetiForceCRM
Salary revision and increment management
24SevenOffice
8.5
YetiForceCRM
Reimbursement management
24SevenOffice
7.5
YetiForceCRM

Customization

24SevenOffice
8.0
YetiForceCRM
9.0
API for custom integration
24SevenOffice
9.0
YetiForceCRM
8.0
Plug-ins
24SevenOffice
7.0
YetiForceCRM
Custom fields
24SevenOffice
YetiForceCRM
10.0
Custom objects
24SevenOffice
YetiForceCRM
10.0
Scripting environment
24SevenOffice
YetiForceCRM
8.0

Security

24SevenOffice
7.2
YetiForceCRM
7.5
Single sign-on capability
24SevenOffice
7.0
YetiForceCRM
7.0
Role-based user permissions
24SevenOffice
7.5
YetiForceCRM
8.0

Reporting & Analytics

24SevenOffice
7.2
YetiForceCRM
Dashboards
24SevenOffice
7.0
YetiForceCRM
Standard reports
24SevenOffice
8.0
YetiForceCRM
Custom reports
24SevenOffice
6.5
YetiForceCRM

General Ledger and Configurable Accounting

24SevenOffice
6.5
YetiForceCRM
Accounts payable
24SevenOffice
6.0
YetiForceCRM
Accounts receivable
24SevenOffice
6.5
YetiForceCRM
Global Financial Support
24SevenOffice
7.5
YetiForceCRM
Primary and Secondary Ledgers
24SevenOffice
7.0
YetiForceCRM
Intercompany Accounting
24SevenOffice
6.0
YetiForceCRM
Localizations
24SevenOffice
7.5
YetiForceCRM
Journals and Reconciliations
24SevenOffice
6.0
YetiForceCRM
Enterprise Accounting
24SevenOffice
5.5
YetiForceCRM
Configurable Accounting
24SevenOffice
7.5
YetiForceCRM
Centralized Rules Framework
24SevenOffice
6.0
YetiForceCRM
Standardized Processes
24SevenOffice
6.0
YetiForceCRM

Inventory Management

24SevenOffice
7.1
YetiForceCRM
Inventory tracking
24SevenOffice
8.0
YetiForceCRM
Automatic reordering
24SevenOffice
7.0
YetiForceCRM
Location management
24SevenOffice
7.0
YetiForceCRM
Manufacturing module
24SevenOffice
6.5
YetiForceCRM

Order Management

24SevenOffice
7.8
YetiForceCRM
Pricing
24SevenOffice
8.0
YetiForceCRM
Order entry
24SevenOffice
9.0
YetiForceCRM
Credit card processing
24SevenOffice
7.0
YetiForceCRM
Cost of goods sold
24SevenOffice
8.5
YetiForceCRM
Order Orchestration
24SevenOffice
7.5
YetiForceCRM
End-to-end order visibility
24SevenOffice
7.5
YetiForceCRM
Order exception Resolution
24SevenOffice
7.0
YetiForceCRM

Subledger and Financial Process

24SevenOffice
7.4
YetiForceCRM
Automated Invoice Processing
24SevenOffice
8.0
YetiForceCRM
Shared Services Payments
24SevenOffice
7.0
YetiForceCRM
Billings Management
24SevenOffice
6.0
YetiForceCRM
Customer Receipt Applications
24SevenOffice
8.0
YetiForceCRM
Customer Collections
24SevenOffice
8.0
YetiForceCRM
Revenue Recognition
24SevenOffice
8.0
YetiForceCRM
Cash Management
24SevenOffice
9.0
YetiForceCRM
Asset Management
24SevenOffice
6.5
YetiForceCRM
Travel & Expense Management
24SevenOffice
8.0
YetiForceCRM
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
YetiForceCRM
Period Close
24SevenOffice
7.0
YetiForceCRM
Transactions Tax
24SevenOffice
8.0
YetiForceCRM
Subledger Reconciliations
24SevenOffice
6.5
YetiForceCRM
3rd Party Accounting Systems
24SevenOffice
7.5
YetiForceCRM

Project Financial Management

24SevenOffice
7.3
YetiForceCRM
Budgeting and Forecasting
24SevenOffice
8.5
YetiForceCRM
Project Costing
24SevenOffice
7.0
YetiForceCRM
Cost Capture
24SevenOffice
8.5
YetiForceCRM
Capital Project Management
24SevenOffice
6.5
YetiForceCRM
Customer Invoicing
24SevenOffice
6.5
YetiForceCRM
Customer Contract Compliance
24SevenOffice
8.5
YetiForceCRM
Project Revenue Recognition
24SevenOffice
8.0
YetiForceCRM
Project Financial Performance Analysis
24SevenOffice
8.0
YetiForceCRM
Project Financials Dashboard
24SevenOffice
6.0
YetiForceCRM
Real-time Financial Reporting
24SevenOffice
7.0
YetiForceCRM
Embedded Business Intelligence
24SevenOffice
6.0
YetiForceCRM
Project Planning Collaboration
24SevenOffice
7.5
YetiForceCRM

Project Execution Management

24SevenOffice
7.4
YetiForceCRM
Project Planning and Scheduling
24SevenOffice
8.0
YetiForceCRM
Project Manager Dashboard
24SevenOffice
7.5
YetiForceCRM
Resource Manager Dashboard
24SevenOffice
8.0
YetiForceCRM
Task Insight for Project Managers
24SevenOffice
7.5
YetiForceCRM
Project Manager Mobile Functionality
24SevenOffice
6.0
YetiForceCRM
Team Member Task Collaboration
24SevenOffice
7.0
YetiForceCRM
Team Member Mobile Functionality
24SevenOffice
5.5
YetiForceCRM
Project Candidate Search
24SevenOffice
7.0
YetiForceCRM
Project Candidate Comparison and Analysis
24SevenOffice
6.5
YetiForceCRM
Defineable Resource Pools
24SevenOffice
9.0
YetiForceCRM
Defineable Resource Pools
24SevenOffice
7.0
YetiForceCRM
Talent Profiles
24SevenOffice
7.0
YetiForceCRM
Real-Time Project Reporting
24SevenOffice
8.5
YetiForceCRM
Absence Management
24SevenOffice
8.0
YetiForceCRM
Product Lifecycle Management
24SevenOffice
8.0
YetiForceCRM

Grants Management

24SevenOffice
7.4
YetiForceCRM
Award Lifecycle Management
24SevenOffice
8.0
YetiForceCRM
Spending Control
24SevenOffice
6.5
YetiForceCRM
Indirect Cost Management
24SevenOffice
7.5
YetiForceCRM
Billing
24SevenOffice
7.5
YetiForceCRM

Procurement

24SevenOffice
6.8
YetiForceCRM
Sourcing Team Collaboration
24SevenOffice
8.0
YetiForceCRM
Sourcing Analysis
24SevenOffice
7.0
YetiForceCRM
Bids Analyzed and Compared
24SevenOffice
7.0
YetiForceCRM
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
YetiForceCRM
Contract Authoring
24SevenOffice
7.5
YetiForceCRM
Contract Compliance Management
24SevenOffice
6.5
YetiForceCRM
Contract History
24SevenOffice
5.5
YetiForceCRM
Contract Renewal Automation
24SevenOffice
7.5
YetiForceCRM
Contract Repository
24SevenOffice
6.5
YetiForceCRM
Contract Standardization and Enforcement
24SevenOffice
6.0
YetiForceCRM
Electronic Signatures
24SevenOffice
7.0
YetiForceCRM
Invoice Automated Matching
24SevenOffice
8.5
YetiForceCRM
Purchasing Risk and Compliance Management
24SevenOffice
7.5
YetiForceCRM
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
YetiForceCRM
Spend Compliance Management
24SevenOffice
6.5
YetiForceCRM
Supplier Assessment
24SevenOffice
7.5
YetiForceCRM
Supplier Communication and Collaboration
24SevenOffice
7.5
YetiForceCRM
Supplier Management
24SevenOffice
5.5
YetiForceCRM
Supplier Portal
24SevenOffice
6.0
YetiForceCRM

Risk Management

24SevenOffice
6.9
YetiForceCRM
Risk Repository
24SevenOffice
7.0
YetiForceCRM
Control Management
24SevenOffice
8.0
YetiForceCRM
Control Mapping
24SevenOffice
5.5
YetiForceCRM
Control Efficiency Assessments
24SevenOffice
7.0
YetiForceCRM
Automated Control Assessments
24SevenOffice
7.5
YetiForceCRM
Assessment Capture
24SevenOffice
6.5
YetiForceCRM
Issue Detection
24SevenOffice
7.0
YetiForceCRM
Automatic Notification
24SevenOffice
8.0
YetiForceCRM
Remediation and Certification
24SevenOffice
5.5
YetiForceCRM

Logistics

24SevenOffice
7.0
YetiForceCRM
Transportation Planning and Optimization
24SevenOffice
7.5
YetiForceCRM
Transportation Sourcing Management
24SevenOffice
5.5
YetiForceCRM
Transportation Process Integration
24SevenOffice
7.0
YetiForceCRM
Transportation Execution Management
24SevenOffice
7.0
YetiForceCRM
Freight Payment Automation
24SevenOffice
8.5
YetiForceCRM
Trade Management
24SevenOffice
6.0
YetiForceCRM
Trade Regulatory Compliance Management
24SevenOffice
8.0
YetiForceCRM
Customs Entry Management
24SevenOffice
6.0
YetiForceCRM
Customs Document Management
24SevenOffice
7.5
YetiForceCRM
Customs Document Collaboration
24SevenOffice
8.0
YetiForceCRM
Fulfillment Management
24SevenOffice
6.0
YetiForceCRM
Inventory Visibility
24SevenOffice
9.0
YetiForceCRM
Warehouse Workforce Management
24SevenOffice
5.0
YetiForceCRM

Manufacturing

24SevenOffice
6.7
YetiForceCRM
Production Process Design
24SevenOffice
8.5
YetiForceCRM
Supply Chain Business Flows
24SevenOffice
7.0
YetiForceCRM
Production Management
24SevenOffice
8.0
YetiForceCRM
Contracted Manufacturing Management
24SevenOffice
5.5
YetiForceCRM
Configuration Management
24SevenOffice
6.5
YetiForceCRM
Work Definition
24SevenOffice
5.5
YetiForceCRM
Work Execution
24SevenOffice
7.5
YetiForceCRM
Advanced Fulfillment
24SevenOffice
6.5
YetiForceCRM
Manufacturing Costs
24SevenOffice
5.5
YetiForceCRM

Supply Chain

24SevenOffice
7.9
YetiForceCRM
Forecasting
24SevenOffice
8.0
YetiForceCRM
Inventory Planning
24SevenOffice
9.0
YetiForceCRM
Multi-tier Supply Chain Planning
24SevenOffice
6.5
YetiForceCRM
Performance Monitoring
24SevenOffice
8.0
YetiForceCRM

Product Lifecycle Management

24SevenOffice
7.4
YetiForceCRM
Ideation Management
24SevenOffice
8.0
YetiForceCRM
Requirements Management
24SevenOffice
6.0
YetiForceCRM
Proposal Management
24SevenOffice
5.0
YetiForceCRM
Innovation Portfolio Management
24SevenOffice
7.0
YetiForceCRM
Product Master Data Management
24SevenOffice
8.5
YetiForceCRM
Vendor Portal
24SevenOffice
8.0
YetiForceCRM
Project Portfolio Management
24SevenOffice
9.5
YetiForceCRM

Sales Force Automation

24SevenOffice
YetiForceCRM
8.6
Customer data management / contact management
24SevenOffice
YetiForceCRM
9.0
Workflow management
24SevenOffice
YetiForceCRM
9.0
Territory management
24SevenOffice
YetiForceCRM
9.0
Opportunity management
24SevenOffice
YetiForceCRM
9.0
Integration with email client (e.g., Outlook or Gmail)
24SevenOffice
YetiForceCRM
8.0
Contract management
24SevenOffice
YetiForceCRM
9.0
Quote & order management
24SevenOffice
YetiForceCRM
8.0
Interaction tracking
24SevenOffice
YetiForceCRM
8.0

Customer Service & Support

24SevenOffice
YetiForceCRM
8.0
Case management
24SevenOffice
YetiForceCRM
8.0
Call center management
24SevenOffice
YetiForceCRM
8.0
Help desk management
24SevenOffice
YetiForceCRM
8.0

Marketing Automation

24SevenOffice
YetiForceCRM
7.5
Lead management
24SevenOffice
YetiForceCRM
8.0
Email marketing
24SevenOffice
YetiForceCRM
7.0

CRM Project Management

24SevenOffice
YetiForceCRM
8.0
Task management
24SevenOffice
YetiForceCRM
9.0
Billing and invoicing management
24SevenOffice
YetiForceCRM
7.0
Reporting
24SevenOffice
YetiForceCRM
8.0

CRM Reporting & Analytics

24SevenOffice
YetiForceCRM
7.7
Forecasting
24SevenOffice
YetiForceCRM
8.0
Pipeline visualization
24SevenOffice
YetiForceCRM
7.0
Customizable reports
24SevenOffice
YetiForceCRM
8.0

Social CRM

24SevenOffice
YetiForceCRM
8.0
Social data
24SevenOffice
YetiForceCRM
8.0

Platform

24SevenOffice
YetiForceCRM
8.0
Mobile access
24SevenOffice
YetiForceCRM
8.0

Pros

24SevenOffice

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo

YetiForceCRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan profile photo

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo

YetiForceCRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan profile photo

Alternatives Considered

24SevenOffice

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo

YetiForceCRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan profile photo

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo

YetiForceCRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan profile photo

Screenshots

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

YetiForceCRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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