What users are saying about
2 Ratings

GetResponse

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Top Rated
42 Ratings
2 Ratings
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Score 8.5 out of 101

GetResponse

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Top Rated
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

250ok Inbox

250ok is a great tool for companies that have recently switched ESPs to monitor inbox placement or for companies that historically have been having email deliverability issues and would like to learn about the root cause and improve. Unlike ReturnPath, 250ok doesn't offer certification, but honestly, you don't need certification if you follow the Gmail/Microsoft/AOL/Yahoo bulk sender guidelines. I haven't seen a company which significantly improved their results with that certification and I've been working for one major ESP for 7 years. 250ok is a good diagnostic/monitoring tool but it is not a panacea for those who continue to violate sender guidelines due to poor list/content management.
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GetResponse

Gurus best not taint this all in one system. It feels as though all the gurus use GR at one point or another and that honestly gave me pause to not try this software a second time. I’m glad I did. The first exposure I had was from a trial period a year before my decision to try it again. After a really bad customer Service rep experience and subsequent back and forth communications, i was badly soured. Then I received a letter from the CEO apologizing and saying they should have done better. This was class act all the way. I tip my hat to that kind of leadership. It caused me to go for a second trial. My initial bad reviews are now positive. Amazing what a Customer Service department can do for your company, both ways. My recent trial was filled with discovery and this is a truly easy to use and full platform. Great for authors and book releases, ecomm businesses and even nonprofits for fund development.
David Faustina profile photo

Feature Rating Comparison

Email & Online Marketing

250ok Inbox
8.6
GetResponse
7.0
A/B testing
250ok Inbox
8.0
GetResponse
6.4
Mobile optimization
250ok Inbox
10.0
GetResponse
6.2
Email deliverability
250ok Inbox
9.5
GetResponse
8.3
List management
250ok Inbox
7.0
GetResponse
8.3
WYSIWYG email editor
250ok Inbox
GetResponse
6.6
Dynamic content
250ok Inbox
GetResponse
6.2
Ability to test dynamic content
250ok Inbox
GetResponse
6.0
Landing pages
250ok Inbox
GetResponse
6.9
Triggered drip sequences
250ok Inbox
GetResponse
8.0

Reporting & Analytics

250ok Inbox
8.7
GetResponse
7.2
Dashboards
250ok Inbox
9.0
GetResponse
7.0
Standard reports
250ok Inbox
8.5
GetResponse
7.9
Custom reports
250ok Inbox
8.5
GetResponse
6.7

Pros

  • Use of recipients' engagement data to display campaign performance instead of panel data.
  • Easy to use interface.
  • Access to spam trap network and granular reports in real time.
  • Blacklist monitoring in real time.
  • Multi-point compliance checks.
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  • Streamline the lead gen process under one system.
  • Build high converting lead pages with a drag and drop.
  • List management is easy.
David Faustina profile photo

Cons

  • Documentation website could use some improvement (i.e. Search on the API Guide page, videos in the User Guide).
  • Can't copy/paste certain things from the UI (i.e. IP ranges).
  • Doesn't integrate directly with some ESPs although it's easy to just use new seed lists.
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  • No refunds even on annual plans.
  • Poor execution of New Features
  • Bad Customer Support
  • Not impressed with Mobile Apps
  • No easy way to edit templates
Mohammed Anzil profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
GetResponse9.0
Based on 2 answers
Its comfortable for us and easy to use. Sending out emails is easy as pie and enjoyable. I would recommend
No photo available

Alternatives Considered

We use both 250ok and ReturnPath in the company (because we're an ESP) and both have their own pros and cons. Return Path uses panel data while 250ok uses recipients' engagement date for reporting. Both ways have pros and cons but you can't say one is better than the other. They're just different. ReturnPath also offers certification which (I have to be honest) is not as relevant anymore as there is only one way to fix deliverability issues nowadays - by following bulk sender guidelines posted by Gmail, Yahoo, AOL, Microsoft, and other ISPs. ReturnPath has a better documentation website while 250ok could use some refinement. With 250ok you can choose the tools you need and build your own package and save money. With ReturnPath - not so much. 250ok also has partners across the globe while ReturnPath mostly promotes its own services and consultants.
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MailChimp is the best alternative to GetResponse but GetResponse's innovative design makes them better compared to. What I like more on GetResponse is it helps us to work from any device from anywhere and carry out a campaign from one device to another device. MailChimp offers a free plan but if you are looking for an easy to use powerful email Marketing Tool, GetResponse should be your first choice.
Mohammed Anzil profile photo

Return on Investment

  • Easy real-time inbox placement and deliverability monitoring for IPs and domains.
  • Proactive problem resolution to avoid potential issues.
  • Great addition to other deliverability tools to get the full picture on performance.
  • Easy to partner with and to get trained.
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  • It helps us to save time while creating email newsletters.
  • Bad customer service makes customers quit GetResponse.
  • Great Email Delivery helps us to achieve our Targets easily.
Mohammed Anzil profile photo

Pricing Details

250ok Inbox

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GetResponse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details