What users are saying about
8 Ratings
Top Rated
41 Ratings
8 Ratings
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Score 8.7 out of 101
Top Rated
41 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya profile photo

Apttus

In a complex environment where the IT team has plenty of SFDC expertise, Apttus is a great fit - especially if you sell the same product in multiple offerings / packages. In a simpler environment, it may not be worth the overhead
Stryder Thompkins profile photo

Feature Rating Comparison

CPQ

2Checkout
Apttus
6.5
Quote sharing/sending
2Checkout
Apttus
7.0
Product configuration
2Checkout
Apttus
6.6
Configuration options
2Checkout
Apttus
7.0
Pricing rules
2Checkout
Apttus
7.0
Price adjustment
2Checkout
Apttus
6.8
Purchase history and open contracts
2Checkout
Apttus
6.0
Guided selling/Sales portal
2Checkout
Apttus
5.1
CPQ reporting & analytics
2Checkout
Apttus
5.6
CPQ-CRM integration
2Checkout
Apttus
7.6
Attachments to quotes
2Checkout
Apttus
5.8

Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
Rodolfo M. Raya profile photo
  • Tracks contract status. It's basically a time stamping function and hard to mess up.
No photo available

Cons

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
Rodolfo M. Raya profile photo
  • It was a struggle to get implemented. The reasons may be more organizational than system based however.
  • We were told, just sign us on and you’re going but we learned that doesn’t work. You cannot just hand-off small apps that will be owned by the business.
  • The rep from Apptus glossed over a lot of the facts about how implementation needed to work, specifically, the role of business, IT. We didn’t have someone from IT driving the project. At our company, it’s considered a User Managed Application, whereby the business is responsible for it. Since however it’s on the Salesforce.com platform, it is IT managed. The fact that it’s on Salesforce.com, drives the need for IT involvement – that along with the nature of the level of integration required.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Apttus10.0
Based on 9 answers
The business is not seeing the value and we are not ready to use the features.

We will likely switch back to native Salesforce.com and customize it to meet our needs or find a smaller vendor
No photo available

Usability

No score
No answers yet
No answers on this topic
Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Apttus10.0
Based on 2 answers
I have not heard of any issue
No photo available

Support

No score
No answers yet
No answers on this topic
Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available

Implementation

No score
No answers yet
No answers on this topic
Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo

Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya profile photo
I cannot recall the names of one other CRM that we reviewed. Apttus won because Upside went to an enterprise model and we no longer met their standards. Selectica was priced high if I can recall correctly and I think they did not have the Salesforce component at the time.
No photo available

Return on Investment

  • 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
  • 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.
Rodolfo M. Raya profile photo
  • We definitely are able to more smoothly generate a professional quote and get it out the door. This is a big plus.
  • We have had push back from staff that used the worksheet because they don't like the rules that keep them from quoting things they shouldn't quote.
No photo available

Screenshots

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details