What users are saying about
10 Ratings

Avalara

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Top Rated
237 Ratings
10 Ratings
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Score 8.7 out of 101

Avalara

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Top Rated
237 Ratings
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Score 8.1 out of 101

Add comparison

Likelihood to Recommend

2Checkout

If you're searching for a solution to support your digital sales, avangate is a good idea. Avangate Digital Commerce will help you to start selling online from scratch, provide you full support from creating a website to acquiring payments from customers. You can control sales and make adjustments on your end of Avangate Digital Commerce.
Madina Mukhamedova profile photo

Avalara

Avalara Returns is well suited in the area of rooftop sales tax rates; especially in states where there are a plethora of jurisdictions all with varying sales tax rates.
Kimberly Souders profile photo

Feature Rating Comparison

Type of tax

2Checkout
Avalara
8.8
Sales and Use Taxes
2Checkout
Avalara
9.1
Cross-border Taxes
2Checkout
Avalara
8.0
VAT / GST Taxes
2Checkout
Avalara
9.0
Energy and Fuel Taxes
2Checkout
Avalara
9.1

Tax Reporting & Compliance

2Checkout
Avalara
9.3
Geolocation for Tax Assessment
2Checkout
Avalara
9.4
3rd-Party Software Integrations
2Checkout
Avalara
9.3
Tax Data Reporting
2Checkout
Avalara
9.4
Compliance Administration Management
2Checkout
Avalara
9.1
Tax Exemption Processing
2Checkout
Avalara
9.4
Tax Document Management
2Checkout
Avalara
9.1
Complex Tax Scenario Management
2Checkout
Avalara
9.6

Pros

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
Madina Mukhamedova profile photo
  • In most cases, Avatax's general tax application catches the general intent of each state's tax rules. No small task. But in those unique and difficult to configure situations where something special applies, we have the ability to set up special rules that apply to our particular company. That has been a huge help to our company.
  • The range of tax codes that are pre-configured is awesome. We can always find the appropriate code for the product or services we are providing.
  • Accuracy and granularity of calculations detail are wonderful. It is so easy to see exactly what tax has been applied to each line item of an invoice as well as when something is exempted by either customer certificate (AvaCerts is a must) or a tax code.
Janet Pahls profile photo

Cons

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
Rodolfo M. Raya profile photo
  • The only piece that is missing are some tax codes that are telco related. We provide VOIP with our cloud service offerings and need just a few codes for products related to that.
  • Would love to see Universal Service Fund Fees calculated along with the sales tax in the general Avatax product. VOIP sits right next to cloud services for many cloud providers.
  • The Returns Filing process needs a lot of work. We have had 2 instances where the numbers were manipulated on a jurisdiction to make the tax return balance out. These were done very inappropriately and we had to have the returns amended. We spend as much time reviewing Avalara's work as we did filing the returns ourselves.
Janet Pahls profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Avalara8.7
Based on 9 answers
Avalara has cut down on some of the processing time need to file the returns
Andrea Campbell profile photo

Usability

No score
No answers yet
No answers on this topic
Avalara8.4
Based on 108 answers
I think it has been a great addition to our systems and has been a accurate and efficient way to apply tax to our invoicing.
Janet Pahls profile photo

Support

No score
No answers yet
No answers on this topic
Avalara6.6
Based on 4 answers
I have not had to call the Avalara support, I can't really say what my experience has been
Andrea Campbell profile photo

Implementation

No score
No answers yet
No answers on this topic
Avalara7.7
Based on 101 answers
Avalara is fully integrated with our ERP system (Epicor Prophet 21).
Tom Nahigian profile photo

Alternatives Considered

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
Madina Mukhamedova profile photo
Not applicable.
Tom Nahigian profile photo

Return on Investment

  • 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
  • 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.
Rodolfo M. Raya profile photo
  • The implementation of Avalara's solutions provides us with a high confidence level insofar as sales tax compliance is concerned and enables us to focus on growing and operating our core business.
Tom Nahigian profile photo

Screenshots

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale

2Checkout More Information

Avalara

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
50.00
Additional Pricing Details

Avalara More Information