What users are saying about
11 Ratings
15 Ratings
11 Ratings
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Score 8.7 out of 101
15 Ratings
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Score 9.4 out of 101

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya profile photo

Chargebee

It's great for an early stage startup who doesn't have the resources to build in all of the subscription management features they need. It has a great free tier that makes it very accessible to a young startup. It's also great for a growing startup but it may not be the best fit for a more mature startup with the resources and need to build something a bit more custom.
Brad Henderson profile photo

Pros

2Checkout

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
Rodolfo M. Raya profile photo

Chargebee

  • Customer service. They are speedy and warm. I LOVE that they think of their clients. They even allow the businesses that are starting out to come on board for free for their first $50k, which is a GODSEND. They also sent out gifts when I was their free client.. it was amazing to me that they would do that.
  • I love that I can just charge anything to a client's credit card without entering an address, especially when I need it done fast, and it will go right through, and the invoice will land right in a client's inbox.
  • I love how detailed they are with their email reminders, dunning and other areas related to credit card compliance that I had no idea was needed!
No photo available

Cons

2Checkout

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
Rodolfo M. Raya profile photo

Chargebee

  • Given that we have both a self-service and direct sales model, it would be fantastic if we could directly customize the invoices a little more to make sure our terms reflect our contracts
  • We should be able to see the total price before we invoice or add to unbilled charges in the case that we are manually setting up an account
Dailius Wilson profile photo

Usability

2Checkout

No score
No answers yet
No answers on this topic

Chargebee

Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
No photo available

Alternatives Considered

2Checkout

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
Madina Mukhamedova profile photo

Chargebee

A strong balance between flexibility and simplicity -- Chargebee has proved to be a product that is well liked across the organization, and from a technical standpoint does not present too many hiccups for our developers. We also feel the pricepoint is good in a market which often has very taxing pricing structures
Dailius Wilson profile photo

Return on Investment

2Checkout

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova profile photo

Chargebee

  • In what is actually quite unique, all teams outside finance interact with Chargebee in some way -- from our customer success teams, monitoring renewals and triaging customers who may churn, to sales after deals have been made and product (who message people who have upgraded their plans faster than average to understand what we are doing that resonates in value)
  • Given we were early adopters, I wasn't sure if our revenue growth and demands would force a change in the platform to accommodate changes in scale. I am pleased that we haven't had to bear the costs of needing something new, as Chargebee has been and will continue to be a strong partner of ours into the future.
Dailius Wilson profile photo

Pricing Details

2Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

2Checkout Editions & Modules

Additional Pricing Details
2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale

Chargebee

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chargebee Editions & Modules

Edition
Launch Plan (Free tier from Beta to Growth Stage - $50k aggregate revenue free)$0
Standard Plan$992
Pro Plan$1992
Enterprise Plan$5992
  1. per month
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

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